Crippen Woodworks
18th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Crippen Woodworks has received 5 out of 5 stars based on 86 customer surveys conducted through GuildQuality.
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18th year as a Best Pick Call
"We are a small company that is deeply invested in earning your repeat business and referrals. We want you to be comfortable referring us to your boss's boss. In order to maintain customer satisfaction as our top priority, there may be a waiting list in the busy season. We prioritize quality of work over volume of work."

Charlie Crippen | Owner
Company Information
Services Offered
Crippen Woodworks handles most deck-related jobs, from replacing flooring and railing to designing and building. The company builds primarily with premium composites and Brazilian hardwood decking and handles hardscapes such as outdoor fireplaces, patios, and outdoor kitchens.
Minimum Job
All jobs require a $10,000 minimum.
Warranty
The company offers a five-year guarantee on all workmanship.
Company History
Crippen Woodworks is family owned and operated and has been serving the metro-Atlanta area for 19 years.
Employee Information
The company states that it does not hire subcontractors.
Additional Information
Crippen Woodworks specializes in building decks with materials such as KDAT pressure-treated wood, Brazilian hardwoods, and AZEK's full line of products.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
5885 Musket Lane
Stone Mountain, GA 30087
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
RBCO004772

Compiled Score:

Crippen Woodworks has received 5 out of 5 stars based on 86 customer surveys conducted through GuildQuality.
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85
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/02/2021

No review comments provided

Review by
11/19/2020

No review comments provided

Review by
11/18/2020

“Charlie Crippen and his team are one of the premier home improvement teams I have every worked with in Atlanta. From concept to completion they provided guidance and options to completely remove and rebuild our BackYard Deck. Charlie was flexible in design providing us with the maximum usage and expansion of our current deck within city code and building guidelines. His Crew has been together and they worked as a professional team throughout the entire project. They accomodated a couple of last minute additional that allow us to fully use all the aspects of our Deck project.”

Review by
11/16/2020

“Charlie was our main contact. Great folks!”

Review by
11/16/2020

“The design and recommended color of composite materials were excellent”

Review by
11/16/2020

“Good quality work.”

Review by
11/08/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“Charlie and team were so nice and professional. We had a smallish somewhat tricky space and he really helped us figure the best use and helped us not overspend. We were impressed by this kind of stewardship and integrity.”

Review by
11/04/2020

“High quality work and amazing attention to detail.”

Review by
11/04/2020

“Crippen Woodworks did a great job! Charlie is very knowledgeable about different woods and construction. The crew were very talented craftsman. They arrived on time, maintained a clean work area and the finished product was exactly what we wanted. We would definitely use them again!”

Review by
11/04/2020

“Definitely recommend and will use again.”

Review by
11/02/2020

“The Crippen Woodworks crew leader and crew's craftsmanship was outstanding and they were very polite and went above and beyond to complete a great job.”

Review by
10/28/2020

“I would like to recognize, Charlie Crippen, himself. He is just an incredible guy to work with.”

Review by
10/27/2020

“Charlie and the project manager spent a lot of time to help us get what we wanted and the siding crew that built the deck was wonderful.”

Review by
10/27/2020

“We had a great experience with Charlie and his team. Communication on design, materials and cost was straightforward. Quality of work was excellent. They kept a very clean work area for the weeks they were here building which we appreciated. Addressed any issues quickly and fairly.”

Review by
10/26/2020

“We returned to Crippen Woodworks during summer 2020 for custom cabinetry for a renovation project. This was our third project with Charlie and Crippen Woodworks. The three bathroom vanities and custom built-in linen cabinet they built for us were beautifully designed and well-made. We highly recommend them.”

Review by
10/26/2020

“I would like to recognize Charlie Crippen and the whole crew for their exceptional service.”

Review by
10/26/2020

“I would like to recognize Charlie Crippen for his exceptional service.”

Review by
10/25/2020

“I definitely recommend Crippen Woodworks for any custom deck installations. The quality of their craftsmanship, product selection, and design assistance is outstanding.”

Review by
10/24/2020

“Master crafts people. Perfection!”

Review by
10/23/2020

“Excellent product”

Review by
10/22/2020

“Charlie worked with us to create the perfect deck for our space and helped us create our vision within our desired price range. He's very knowledgeable and was a pleasure to work with. We now have a stunning deck with quality design elements. Highly recommend!”

Review by
10/22/2020

“In every way, you guys are the best.”

Review by
10/22/2020

“yes!!!!!!”

Review by
10/22/2020

“Best contractors we have ever worked with! Always on time, polite, and excellent quality product!”

Review by
10/22/2020

“Very happy with the work and price paid for a quality job well done.”

Review by
10/22/2020

“Charlie and his crew were very professional and real craftsmen , they take pride in their work and paid attention to the details . They were very polite and kept the construction site very clean. Highly recommend Crippen and will use them again for future projects”

Review by
10/22/2020

“Outstanding service and quality of work”

Review by
10/22/2020

“Outstanding job keeping my household safe during our pandemic-era job”

Review by
12/17/2019

“It was overall a good experience. They were very professional.”

Review by
12/16/2019

“I was impressed with everyone I worked with. Charlie and Jennifer went above and beyond”

Review by
12/16/2019

No review comments provided

Review by
12/09/2019

“Charlie Crippen”

Review by
12/09/2019

“Elmer the project foreman was outstanding. One of the best I've worked with on home projects.”

Review by
12/09/2019

No review comments provided

Review by
12/06/2019

“I did not know what to expect because I knew they had good reviews, but what we got was beyond what I thought it would be. We've had people come over and be amazed when they looked at our deck and stairs. Also, they used fortress aluminum to put up a railing; they had never done that before. We were skeptical because aluminum typically flexes, but this was heavy duty. It is a beautiful railing; we could not be more pleased with it.”

Review by
12/06/2019

“I would like to recognize the entire crew, they were fabulous.”

Review by
12/06/2019

No review comments provided

Review by
12/06/2019

“The design and quality was outstanding.”

Review by
12/06/2019

“I would like to recognize Charlie for his exceptional service. He was great!”

Review by
12/06/2019

“I would like to recognize everyone.”

Review by
12/06/2019

“I would like to recognize all of them for their exceptional service.”

Review by
12/06/2019

“I would like to recognize Charlie for his exceptional service and also the project manager that was assigned to my project.”

Review by
12/06/2019

No review comments provided

Review by
12/05/2019

“The person who built the deck. I can't remember his name, so sorry, but he was prompt everyday and was easy to work with. He was really great.”

Review by
12/04/2019

“Fantastic job”

Review by
12/04/2019

“Our PM Mike did a great job”

Review by
12/04/2019

“The entire team was fantastic with their great ideas, craftsmanship and attention to detail.”

Review by
12/04/2019

“They were exceptionally creative and good problem solvers”

Review by
12/04/2019

“The overall project was exceptional - a lot of folks have commented on the quality of the deck.”

Review by
12/04/2019

“Charlie is the kind of contractor you wish you had for every job. Did what he said, on-time, highly skilled crew, at a fair price”

Review by
12/04/2019

“Excellent team and great communication during the whole process.”

Review by
01/10/2019

“I thought Mike was great. very polite and personal. I love my deck and so do my dogs.”

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

“The finished product was greater than expected. Craftsmanship was superb!”

Review by
01/07/2019

“They exceeded my expectations in communication. They are superb communicators.”

Review by
01/07/2019

“Mr. Crippen and the foreman were great.”

Review by
01/07/2019

“Crippen follows up on all punch list items. Very rare to see a contractor take care of final details.”

Review by
01/07/2019

“Built stairs and stabilized a deck outside.”

Review by
01/07/2019

“They met or exceeded my expectations with their craftsmanship. It is great quality and they deliver an exceptional experience.”

Review by
01/06/2019

“We hired Crippen Woodworking to tear out and replace our old deck. Charlie and his crew did a beautiful job. Charlie's design was exactly what we discussed and his crew worked from sun up to sun down to get the work done. We highly recommend Crippen Woodworking.”

Review by
01/05/2019

No review comments provided

Review by
01/05/2019

“Mike is an excellent hard-working person.”

Review by
01/04/2019

“Charlie and his crew/team exceeded our expectations upon the completion of our new deck. They were professional, efficient and completed the work in the time-frame that was quoted. Drawings were presented ahead of the work that explained in detail all that was to be done. Building permits were obtained and the work was inspected from beginning to end. I highly recommend Crippen Woodwork and would use them for any additional work we might need to have done.”

Review by
01/04/2019

No review comments provided

Review by
01/05/2018

“I had a very positive experience with them. Crippen Woodworks was always on time. They did my work at the price that they quoted, and it looked good. I’d give those guys an A+.”

Review by
01/05/2018

“We had a marvelous experience with them. We put in a very expensive Brazilian hardwood deck, and we were more than pleased. The craftsmanship was marvelous, and they delivered everything they said they were going to deliver, and then some. We felt they were wonderful. I would give them an A+.”

Review by
01/05/2018

“I had a fantastic experience with Crippen Woodworks. I liked the workmanship, and the relationship in terms of how they communicated and did the project. They were an A+ company. I have already recommended them.”

Review by
01/05/2018

“I had a fantastic experience with Crippen Woodworks. I’ve lived here for almost 30 years. They came when they said they were going to come. They did exactly what they said they were going to do. They were clean. They were courteous. They were neat. They even brought a port-a-potty so they wouldn’t have to go in and out of my house. You pay for the quality, but it is totally worth it. All my neighbors came over. They wanted to look at what was being done, because they did such a phenomenal job. They deserve an A+. Everything was excellent. They responded if I sent an email. They responded right away. It is nice to have the owner of the company come out and do the interfacing.”

Review by
01/05/2018

“I liked that he charged a fee to come look, and in that way there was no obligation. He wasn’t trying to oversell or tell me things that I needed to have done that didn’t need to be done on my deck. We were able to keep the face of my deck, and he had to rebuild around it, and that saved us money. He was very honest and truthful when he found that one of the repairs that we were going to do to the pillars that held our sunroom up. When he saw that he didn’t need to replace all of them because they actually did go far enough into the ground, further than he expected, then he just rebuilt from there. Crippen Woodworks deserves an A+ for the overall experience.”

Review by
01/05/2018

“Crippen Woodworks did an amazing job. I work for a credit union, and we’ve got 11 branches, and they do pretty much all of our custom woodwork at our place of business, plus all of the executive. They do all of our homes stuff too. We all use them, time and time again. If we draw out what we want, they build it. It is very high quality. They're not the cheapest around, but you get what you pay for. It is very solid work, and they're just excellent with cabinets, countertops, and custom teller lines that we do at work. I'd give them A+.”

Review by
01/05/2018

“They were good. I think the owner came to help to do some work on the deck. He was very knowledgeable, and was very nice, and helpful. He fit me in pretty quickly to his schedule, because I was looking for particular days when I was off for the work to be done. It was a good price. I refer to them. They did a good job. I think this company deserves an A.”

Review by
12/03/2016

“Charlie Crippen provided excellent advice throughout the process. From the beginning, details were discussed designed, and redesigned. Charlie is available. If he's on another job site, he is extremely reliable with callback time to discuss issues and ideas. In addition, he provides reliable estimates during the planning phase should changes be discussed. His work is beautiful and I highly recommend him.”

Review by
12/02/2016

“They replaced a front approach deck. I really like and appreciated how they were on time. They did the work exactly as I described. There weren’t any changes midway through. I like that they were very clean and cleaned up after themselves. At the end of the workday, it was hard to know that anything was being done. They were very conscientious and respectful. My overall experience would receive a grade of A+.”

Review by
12/02/2016

“They were wonderful. They did some custom cabinet work and some kitchen remodeling stuff for us. Charlie, the owner, was great to work with and his guys were always really polite. They did a really, really nice job. They’re really great to work with. I would give them an A for my overall experience. I would absolutely recommend them.”

Review by
12/02/2016

“They basically rebuilt my deck. He’s pretty hands on, which is good. Even though he did use a lot of non-English speaking employees, there were several there, but a couple on the job did speak English and they were very good about working with me. I’d give them an A+ for the overall experience.”

Review by
12/02/2016

“They did some good work for us. They deserve five stars. They replaced a two-story front deck in our house. It required the as-built drawings be submitted to the city for approval, as well as the building of the deck itself. Their communication was great. They made a quote and there were a couple of things that, when he went to price them were different, but he still stuck to his quote. The guys that were there doing the work were very timely and professional. I had a deadline that was a little short and he worked me in and met that deadline. They did really good finish work without me having to ask them to do a lot of the detail stuff. It’s the things folks should do. I'd give them an A+ grade. These guys were some of the best contractors I’ve ever worked with, and I’ve dealt with a lot.”

Review by
12/02/2016

“They did some work on my deck. They rebuilt my stairs and did some support work. It’s an older deck, so some of the support beams needed to be addressed. They did great work. They did it on time and I felt it was a very fair price. They're an A+ company.”

Review by
12/02/2016

“They built a deck for us and did the staining on the woodwork. They were fantastic. They did a perfect job, and it looks beautiful. I would have to give them an A +.”

Review by
12/02/2016

“Top quality work, very professionally performed. Excellent communications between contractor and client.”

Review by
08/13/2015

“They were professional and very flexible and willing to work with the client. They did carpentry work, installing some built-ins. Basically we just liked their professionalism. I would definitely give them an A+.”

Review by
08/13/2015

“They do quality work. Back in November they actually re-built my front deck and then I just recently had it stained. I'm hesitating a bit because I had to call them back and had to go back to them to come back and stain it. The weather got cold and they couldn't really stain in those kinds of temperatures, but when the weather got good again they sent me a message and said, OK, the weather's getting better. Give me the colors that you want. And then I never heard from them again, so I had to send a message back a couple of months later and say, OK, I'm about to put the house on the market, I need to get the stain done. But the quality of the work is very good. I actually think when I called several different companies, I liked the guy, Charlie Crippen. I liked his approach and he was very hands-on and knowledgeable, particularly when he came out to give me the estimate and tell me about the different types of wood that he uses. He was more expensive and he was very honest about that, but I felt that he would do a good quality job. I think I would give them an A-.”

Review by
08/13/2015

“I really enjoyed the people that I worked with. They did great work. I thought I got a fair price and they did it on time and to specifications. They were replacing the under structure of a deck. The job took a day. I believe that I contacted a few companies. I can't remember exactly how I came across their name, but from beginning to end they were courteous, they were responsive, they kept their word. So I had no reason not to feel confident that I had picked the right type of firm. I would give them an A+.”

Review by
08/13/2015

“I liked that they were very professional. I liked that their work ethic was incredible. They were always here early and stayed late, and they always went above and beyond to try and do the very best job they could. They showed a lot of care and appreciation for their workmanship. They came to make repairs to my existing deck. It was a very large deck with a lot of intricate details, and they took about a week. I actually got their name from Best Pick Reports. They get an A grade from me.”

Review by
08/13/2015

“They did a great job, and everything fits just right. They did the banisters as well as the deck, and they did a good job. The job took them two or three days, I guess. I think I got them from the Best Pick Reports publication. I would give them an A-. The only problem was that when they put the new decking down, they messed up the little flapper door for the exhaust fan for the kitchen stove. I haven't gotten that corrected, and I need to get it corrected before the winter.”

Review by
08/13/2015

“The work was excellent. They did all the work while I was gone. I wasn't at home; I was on vacation, but they were easy to work with, and they did a great job. They built a brand new deck on my home. It took them a week. They were recommended by somebody else. I would give them an A+. They're amazing.”

Review by
08/13/2015

“I can't say enough good stuff about Charlie and his crew. Easy to work with, excellent quality of work, just nothing but good works. For me, they did a lot of carpentry work in my house. My boss uses them - he's actually doing some remodeling on his house right now. So it was definitely through word of mouth and seeing their work ahead of time. I would definitely give them an A+.”

Review by
08/13/2015

“They redid the deck, and they did a great job. They're good. They’re an A+.”

Review by
08/11/2015

“I liked the quality of the planning, the quality of the work, and the quality of the follow-up. I’d rate them as an A+.”

Review by
08/11/2015

“They do really good work. They did a built-in dresser in the powder room area. And they did a cabinet for some glassware that hangs on the wall in the dining room. It took them two months, maybe. The job site was fine after they were done. I would give them an A.”

Review by
08/11/2015

“He custom-made my cabinets, did a great job. It was a master bathroom. It took about a two-week span. The work looked great. I would give them an A.”

Review by
04/22/2015

“I used T.L.C. Deck Repair. Everything was good—the quality of their work, the way they cleaned up when they were done, the beauty of it, and the originality of it. There was just nothing wrong. They had to take the old decks down, take away all that wood, put in new footings, and build a new deck. There was nothing bad about them. They get an A grade.”

Review by
10/11/2014

“I liked their timeliness, attention to detail, budget considerations and really just all of it. They have done cabinetry work for me. They did a small extension, hardwood floors, a basement, a bathroom. They've done a lot. A painter actually referred me to them. I never had to call them back with an issues. I'd recommend them. I would give them an A+.”

Review by
10/11/2014

“T.L.C. Deck Repair does excellent work. They use beautiful wood, and everything just fits beautifully. They do an outstanding job. They show up when they’re supposed to, and they’re very concerned with everything being done exactly right. They make sure that you’re pleased with the work when they’re finished. I’d give them an A+.”

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