Blue Umbrella Waterproofing

Mark Burgos

4 months ago

My family and I would like to express our sincere gratitude of the exceptional work from owner Steve & his team from Blue Umbrella. Steve's team, salesman & customer service rep Tony & Foreman Jose & the crew worked together like a well oiled machine to complete our basement waterproofing installation. From Tony's initial consultation to the final cleanup, the professionalism and expertise demonstrated by Blue Umbrella was outstanding. When the team arrived on Friday morning, they clearly explained the steps involved in the process, and addressed all of my concerns regarding the specific issues in my basement. I had cleared out all of our personal belongings days before so the crew could unhook the washer, dryer and refrigerator, then moved them to the center of the room. That's it! That's all I had to do. The rest of the time I stayed out of the crews way and I started shooting short videos and taking pictures throughout the whole process. It was amazing watching the crew work together over that 8 hour period. I also had an original oil tank that was located in the corner of the basement. After removing it when we first moved into the house we replaced it with a gas furnace in a different part of the basement. There was a concrete lip that surrounded the oil tank at the time and it was never removed. I asked the owner Steve about chipping the concrete lip to make that part of the floor more level for when I use a floor epoxy to finish the floor. He had one of the crew chip it out with the jackhammer and go over it with fresh concrete. He didn't charge us any extra for the work. It goes to show you the big heart this company has in treating their clients with respect and appreciation in any little way possible. The Blue Umbrella crew of 8 worked effortlessly with installing the French drain system with a 1 horsepower Blue Angel sump pump, including a trench drain drainage system and a discharge anti freezing device. Originally Tony had told us the crew would take about 2 days to complete the project. They started at 9am and were done approximately by 5pm the same day. Now just remember that our house is a small cape and the square footage of the basement perimeter is only 108sqft. The main problem we had over the years was a wet basement. But over the last 5 years the puddles of water began to get larger and over time more leaks started to spread throughout the corners of the basement walls, so we started the search again, looking into more waterproofing companies to do the job. Not only were we happy with the quoted price, but Tony took his time to go over every aspect of the install. He made us feel very comfortable, as did the entire crew. There was none of that aggressive sales tactics being used on us. We know it's not a simple and easy decision to make about doing any type of construction on your home, but you really need to ask the right questions, meet with "MULTIPLE" businesses and to do the required research it takes to connect and work with the most efficient, trustworthy, skillful & qualified people in the business. Just a quick note to let you all know that we probably picked the wrong time of year to get the basement waterproofed, middle of winter???🤦🏻‍♂️ But if you look at the detailed pictures I took the original foundation dirt & gravel underneath the jacked out concrete was still wet and not frozen. We did not have any major cracks in the foundation or in the walls of our basement. I can understand if you own a larger home with a huge basement that other water problems could factor into a longer timetable of the completion of your basement waterproofing install. It's such a relief after 22 years of finally having a peace of mind that comes with knowing the basement foundation is properly protected. It is so clear that Blue Umbrella takes great pride in delivering high-quality results. We highly recommend Steve's company Blue Umbrella Waterproofing services to anyone in need of truthful, reliable and effective waterproofing solutions. Sincerely, Mark & Robin Burgos💦💧🧱🪨👍🏼👍🏼

Lemuel Kasilag

8 months ago

Steve, Tony, and Jose along with the rest of the team made my basement waterproofing experience easy, stress-free, and cost effective. Starting from the initial consultation Tony made the experience very non threatening, informational, and very tailored to our specific needs. It didn’t feel like a sales pitch at all. On top of that, their professional recommendations regarding my foundation cracks and high quality parts and equipment made me feel at ease regarding my home. We went with straps to protect the foundation from further damage, a whole house french drain, and new sump pump with back up battery and commercial dehumidifier. Sounds like a lot but really took only two days for the job to be finished! Talk about efficiency. If you want to set it and forget and never worry about water in your basement and other water proofing needs. GO BLUE UMBRELLA! The pictures don’t do the job justice but I can assure you the work was done with precision!

Lucille DeHart

9 months ago

Dee V and the entire Blue Umbrella team were flawless. Honest, professional and knowledgeable. Unlike other companies we reviewed, their materials were superior—stronger pumps, sturdier drain pipes with no clog drainage, bigger container bin and the adherence to respect older homes (they installed foundation support not to compromise our 1929 walls)! We installed window well drains as well and they were half the price of competitors—better system. The owner, Steve, is an ex police officer and is totally committed to service. I called him 3x and he answered immediately and introduced himself as the owner before he knew whether I had a question or a complaint. I had NO complaints, by the way. The team came on time, stayed until the work was done and were back to review the work. They also left the basement swept and sprayed clean after each step. If you don’t want a flashy sales pitch, want honest pricing and quality materials—Blue Umbrella is your company.

Jason Smith

4 months ago

They did an amazing job installing a partial French drain and updating our sump pump. It was a time sensitive project and they were able to complete the project within a couple of days.

Ana K Rivera

3 months ago

We decided to waterproof our basement with Blue Umbrella after receiving a quote from a larger company. Jim came out and thoroughly explained the entire process, answered all of our questions, and was always available whenever I needed clarification. They scheduled our project for two weeks later, and the work was completed in just two days. Jose arrived with his crew on the first day and walked me through what to expect for both day one and day two. Once everything was finished, they cleaned up completely and took the time to explain the completed work. I truly recommend Blue Umbrella — they were referred to us by a friend, and we’re very glad we went with them.