Blue Umbrella Waterproofing

theodore davidson

3 months ago

Blue umbrella waterproofing is a top notch company. They are very efficient and have very good and honest trustworthy employee's that work for them. There sales team are not pushy and very informative. They make you feel very comfortable when making a decision to trust your home with them. In my recent experience the team came out and got right to work and within a couple of hours the job was already almost completed. We ran into a small snag that was unavoidable due to the age of my home and the team at blue umbrella reacted extremely fast and had a solution in place. Repairs were same day and they did not leave until the work was to my satisfaction which hands down was an added plus. The manager came out to make sure everything was done correctly and work area was cleaned extra good. The staff is very personable and friendly. By far the best home improvement job that I have had in a very long time. Every thing they said they were going to do was done to exactly how they said it was going to be. Another good part about this company is that if you should ever need additional work or to add on to the service you had install they make it very easy to have that completed. I highly recommend blue umbrella as your next waterproofing specialist to get things done the right way.

Lauren Milazzo

4 months ago

I was very impressed by my experience with Blue Umbrella Waterproofing from start to finish. After years of dreading every heavy rainstorm, I finally reached out after a recent streak of rain because water had been infiltrating parts of my basement. I did my research on basement waterproofing and Blue Umbrella was the top contender. They were not only transparent with all aspects of the project, but also extremely passionate about the service they are able to provide concerned homeowners when it comes to water issues. Tony C. was diligent and responsive at all points of the process, easing my concerns and educating me on the solution they were implementing (full perimeter drainage system and a new sump pump with a battery backup). He scheduled me for the project in less than a week’s time, came on-site with the crew the morning of, and checked in both during and after the construction. The crew themselves were very professional, clean, and thorough with their work. I can’t believe all they were able to accomplish in just a single day’s work! It’s a messy job by nature, but they were incredibly respectful of my home. Steve, the owner, checked in the following morning to address any concerns I may have had. He offered advice and availability for handling any future concerns. For what can seem like an intimidating process, Blue Umbrella provided a supportive experience and I highly recommend their services for anyone considering a waterproofing solution! You can rest assured knowing they will do honest, qualified, and reliable work.

Joseph

2 months ago

We had Blue Umbrella in as we had damp issues and water infiltration in our basement and needed a sump pump installing. From start to finish, they were fantastic. The consultation was incredibly clear, straightforward and without catches. We were given various options for the work with no pushiness to go for more expensive extras. Scheduling with Nelson was very simple and he was quick to answer any follow up questions we had. The team that came to do the work were great, even offering to help with moving some flooring supplies I had delivered on the same day! They got on with the job, tidied up nicely afterwards, and talked me through each step of the work as it was being done. I would recommend Blue Umbrella

Mark Burgos

6 months ago

My family and I would like to express our sincere gratitude of the exceptional work from owner Steve & his team from Blue Umbrella. Steve's team, salesman & customer service rep Tony & Foreman Jose & the crew worked together like a well oiled machine to complete our basement waterproofing installation. From Tony's initial consultation to the final cleanup, the professionalism and expertise demonstrated by Blue Umbrella was outstanding. When the team arrived on Friday morning, they clearly explained the steps involved in the process, and addressed all of my concerns regarding the specific issues in my basement. I had cleared out all of our personal belongings days before so the crew could unhook the washer, dryer and refrigerator, then moved them to the center of the room. That's it! That's all I had to do. The rest of the time I stayed out of the crews way and I started shooting short videos and taking pictures throughout the whole process. It was amazing watching the crew work together over that 8 hour period. I also had an original oil tank that was located in the corner of the basement. After removing it when we first moved into the house we replaced it with a gas furnace in a different part of the basement. There was a concrete lip that surrounded the oil tank at the time and it was never removed. I asked the owner Steve about chipping the concrete lip to make that part of the floor more level for when I use a floor epoxy to finish the floor. He had one of the crew chip it out with the jackhammer and go over it with fresh concrete. He didn't charge us any extra for the work. It goes to show you the big heart this company has in treating their clients with respect and appreciation in any little way possible. The Blue Umbrella crew of 8 worked effortlessly with installing the French drain system with a 1 horsepower Blue Angel sump pump, including a trench drain drainage system and a discharge anti freezing device. Originally Tony had told us the crew would take about 2 days to complete the project. They started at 9am and were done approximately by 5pm the same day. Now just remember that our house is a small cape and the square footage of the basement perimeter is only 108sqft. The main problem we had over the years was a wet basement. But over the last 5 years the puddles of water began to get larger and over time more leaks started to spread throughout the corners of the basement walls, so we started the search again, looking into more waterproofing companies to do the job. Not only were we happy with the quoted price, but Tony took his time to go over every aspect of the install. He made us feel very comfortable, as did the entire crew. There was none of that aggressive sales tactics being used on us. We know it's not a simple and easy decision to make about doing any type of construction on your home, but you really need to ask the right questions, meet with "MULTIPLE" businesses and to do the required research it takes to connect and work with the most efficient, trustworthy, skillful & qualified people in the business. Just a quick note to let you all know that we probably picked the wrong time of year to get the basement waterproofed, middle of winter???🤦🏻‍♂️ But if you look at the detailed pictures I took the original foundation dirt & gravel underneath the jacked out concrete was still wet and not frozen. We did not have any major cracks in the foundation or in the walls of our basement. I can understand if you own a larger home with a huge basement that other water problems could factor into a longer timetable of the completion of your basement waterproofing install. It's such a relief after 22 years of finally having a peace of mind that comes with knowing the basement foundation is properly protected. It is so clear that Blue Umbrella takes great pride in delivering high-quality results. We highly recommend Steve's company Blue Umbrella Waterproofing services to anyone in need of truthful, reliable and effective waterproofing solutions. Sincerely, Mark & Robin Burgos💦💧🧱🪨👍🏼👍🏼

Sachin Gupta

3 months ago

After struggling with ongoing basement issues and trying multiple contractors with no real results, working with Blue Umbrella Waterproofing was a complete game changer for us. They were the first team that truly identified the root cause and delivered a solution that actually worked. A special thanks to Nelson, the inspector, who was outstanding from day one. He took the time to thoroughly explain the problem, walked us through the entire process in a way that was easy to understand, and stayed involved from start to finish. His transparency and patience made a huge difference in building our confidence. I also want to recognize Paul, who handled the actual waterproofing work. His professionalism, attention to detail, and quality of execution were top-notch. You can tell he takes pride in his work, and it shows in the final result. Overall, the experience was smooth, honest, and highly professional. After so many failed attempts with others, it was a huge relief to finally have this issue resolved the right way. I highly recommend Blue Umbrella Waterproofing to anyone dealing with basement problems.