Best Pick Reports

Research‑Driven Standards You Can Trust

Our rigorous certification process combines customer satisfaction research, credential verification, and ongoing monitoring to identify the best home service professionals in your area.

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The Best Pick® Certification Process

Fully vetting each Best Pick company is something we take a lot of pride in. For each annual Best Pick Reports® publication, we analyze thousands of reviews from customers of home service providers, independently verify state-required insurance and licensing, and confirm each company's good standing with the state. Only the companies that meet our qualification standards are invited to participate in the Best Pick program.

01

Annual Surveys

Independent customer reviews and satisfaction surveys ensure you're getting recommendations from real customers.

02

4.0+ Rating Required

Only companies with exceptional recommendation rates from customers make the cut.

03

Verification

Comprehensive license and insurance checks verify legitimacy and protect homeowners.

04

Best Pick Guarantee

Financial protection included with every Certified Best Pick® company for your peace of mind.

Invitation

Inclusion in Best Pick Reports is by invitation based on merit. Certified Best Picks cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. We do not sell advertising space, improved ratings, or better placement in our report. Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.
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Business professionals shaking hands

Customer Satisfaction

We work with independent, third-party survey research firms to conduct rigorous customer satisfaction research. Each year, thousands of homeowners are surveyed about their experiences with Certified Best Pick® companies, ensuring our recommendations are based on real feedback from real customers.
  • Independent surveys conducted by third-party research firms
  • Thousands of verified homeowners surveyed annually
  • Statistical analysis ensures reliable, unbiased results
Customer satisfaction survey and feedback

Rating Requirements

Every Best Pick company must maintain high levels of customer satisfaction. Only companies that meet our qualification standards are invited to participate in the Best Pick program.
  • At least 80% of customers surveyed must state that they would recommend the company to friends and family.
  • 4.0 or higher rating over the past 3 years
  • Minimum of 25 Google reviews
Five star rating excellence

Credentials

We verify that companies carry state-required licenses and insurance. All companies must also be active and in good standing with their Secretary of State. We are insurance certificate holders for most Best Pick companies, including:
  • General liability insurance
  • Workers compensation insurance (when required by the state)
License and credentials verification

Publication

We publish Certified Best Pick companies annually in our printed guides and online directory. Each year we distribute our company recommendations to the public so that homeowners can make informed home service buying decisions. Qualified companies pay a fee that allows us to cover the cost of our qualification surveying and deliver our publication at no cost to homeowners.
Request a Free Guide
Best Pick Reports publication guide

Guarantee

The Best Pick Guarantee provides homeowners with security and confidence. In the event that the work of a Certified Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial reimbursement.

To register and see full terms and conditions, please visit our guarantee page.

Best Pick Guarantee protection

Standard Pros

Standard Pros are part of our wider home services network of handpicked local pros. Standard Pros can elect to have a dedicated profile on https://www.bestpickreports.com in which you can call them directly, or you may be directed to a form collecting your project information so that a local pro can get in touch with you. Standard Pros have not gone through our Best Pick certification process and are not eligible for the Best Pick Guarantee.
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Standard Pro home service professionals
Customer Reviews

What Homeowners Say About BestPickReports.com

"Best Pick Reports made finding a reliable HVAC contractor so easy. I knew the company had been vetted and had great reviews from real customers. The whole experience was seamless."
HVAC Service
Review by Jennifer M. • Atlanta, GA
"After a bad experience with a contractor I found elsewhere, I turned to Best Pick Reports. The difference was night and day. Professional, on-time, and quality work."
Plumbing Repair
Review by Michael R. • Dallas, TX
"The certification process gave me confidence that I was hiring a reputable company. The Best Pick Guarantee was the cherry on top. Highly recommend!"
Roofing Installation
Review by Sarah K. • Phoenix, AZ
"I appreciate that Best Pick doesn't let companies buy their way in. Knowing the recommendations are based on actual customer satisfaction made all the difference."
Electrical Work
Review by David L. • Denver, CO
"We used Best Pick for our kitchen remodel and couldn't be happier. The contractor was professional, communicative, and delivered exactly what was promised."
Home Remodeling
Review by Amanda T. • Charlotte, NC

Frequently Asked Questions

Learn more about our certification methodology
We use a comprehensive research methodology that includes surveying random samples of past customers, analyzing customer satisfaction data, verifying licenses and insurance, and evaluating business practices. Only companies that consistently meet our high standards earn Best Pick certification.
All Best Pick companies undergo annual re-certification. We continuously monitor customer satisfaction and verify credentials to ensure they maintain our high standards year after year.
Our methodology is based on proven surveying techniques used in scientific research. We measure sample sizes, calculate standard errors, and analyze probability of positive outcomes to ensure statistical validity. This rigorous approach sets us apart from review platforms that rely solely on user-generated content.

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