BQ Basement Systems
1st year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

BQ Basement Systems has received 4.6 out of 5 stars based on 19 customer surveys.
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1st year as a Best Pick Call
"BQ Basement Systems has been stabilizing and lifting sinking foundations for over 20 years. We perform thorough assessments before providing engineered solutions that come with lifetime transferable warranties. BQ's foundation repair division includes the resources of structural and geotechnical engineers."

Brian Quinn | Owner
Company Information
Services Offered
BQ Basement Systems specializes in raising and leveling sinking and settled concrete slabs, including sidewalks, patios, steps, driveways, and concrete floors. BQ also repairs and stabilizes structural problems and provides wet basement and crawl space repair services.
Warranty
The company offers written lifetime transferable warranties.
Company History
Brian Quinn established BQ in 1997 and continues to manage the company.
Distinctions
BQ is a local authorized dealer for Basement Systems, Inc. and Supportworks, Inc.
Employee Information
Employees wear uniforms, drive marked vehicles, and must pass background checks and drug testing. The company states that employees are trained and properly equipped.
Licenses
PA006745
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
03/13/2018

“They put the chemical in to lift up my concrete patio. Overall, my experience was good. They were slightly expensive, but they did the job well. It was just the concrete leveling. I saw water going toward the foundation and I thought that wasn't a good idea. So, I wanted to fix that early. I think it was good. It was an A. The only issue was the technician who came to do the job, he had trouble with his equipment so it took almost twice as long as what we had initially anticipated of how long it was going to take. It was obviously his headache. He fixed the equipment. Something was wrong with the nozzles that were pumping the chemicals inside the hole, but overall that was not an inconvenience for us. They were slightly pricier than others. I wanted to it done so quickly that I didn't shop around. There aren't very many companies that actually do that kind of work. They did the job nicely. It was nicely done. The only thing is they were slightly expensive.”

Review by
03/13/2018

“My experience with them is usually positive. I have to wait a while to make an appointment if I’m getting an air conditioner service or a heater service. If I have an emergency, I can get them to come out. If I need service I sometimes have to wait weeks. I just get heating and air conditioning. I’d rate them a B. I have, upon occasion, have had a bad experience. That’s not the norm, but I have had a bad experience. They've probably been to my house over the past 15 years, many times—just servicing, winterizing, or that type of thing. They put in a new air conditioning system. Punctuality depends on whether it’s an emergency job being fit in. It probably happened at least once where they had to change it to another day because they had an emergency.”

Review by
03/13/2018

“They did what they were supposed to do. Nothing has gone wrong since. Our backyard is just a giant concrete slab and the previous homeowners neglected to tell us that there was a gaping hole beneath it that they had just patched up. So, they built it from the inside somehow so that it didn't ruin the rest of it and then did a cover so that it looked all even. I would give them an A overall. They came two hours late.”

Review by
03/13/2018

“They were just very responsive to my concerns, both about the quality of the job and they were negotiable about the price. They did two different major jobs. They re-supported part of my foundation wall and then they leveled the coping around my pool. I would give them an A-. I was very happy with them.”

Review by
03/13/2018

“They did good work and it was fairly quick. They added poles to lift the back of my house up. They did foundation repair. I would give the overall experience an A+. I haven't had any problems with it since I got it done. I would definitely recommend them.”

Review by
03/13/2018

“They were fine. I had a god experience with them. The job was done well. They were professional and efficient. I had a cracked concrete slab that they lifted and leveled for me. I would give them an A overall. I would definitely recommend them.”

Review by
03/13/2018

“I thought they did a quality job. They did some leveling of some sidewalk for me. The whole process was a couple of weeks, but it took them about an hour to do it, hour and a half. I would give them an A. I have already recommended them.”

Review by
03/13/2018

“They fixed our stoop and they did it well. This was a job on the outside of the house. They leveled my walkway. I would give them an A. They were good. I have already recommended them.”

Review by
03/13/2018

“When they came to spray around the perimeter for ants, they used a non-toxic solution, and it crystalized around the baseboards. It is really difficult to get up and it is unsightly.”

Review by
03/13/2018

“They did my back door. It was fine. I liked that the company was local. I'd give them a B. They had to come out twice to make it work.”

Review by
03/13/2018

“They stabilized concrete we needed stabilized. They just did the leveling. I would give them an A overall.”

Review by
03/13/2018

“We had a good experience with them. They were easy to work with. I would give them a B rating.”

Review by
03/13/2018

“I thought they seemed reliable. They came and did what they said. I would give them a B.”

Review by
03/13/2018

“I just bought some carpet remnants there. They were friendly. I would grade them a B.”

Review by
03/13/2018

No review comments provided

Review by
03/13/2018

“They were very reputable and very concerned. They're very conscious about what they're doing. It takes a little extra time to do things, clean up, and do things the right way. They put in a drain for me. They also lifted the basement walls up and did the walls that were settling. So, they straightened those out. I would give them an A overall. I would recommend them to anyone.”

Review by
03/06/2018

“They did hardwood flooring work for me. There was no problem, so that made it positive. I would grade the overall experience with a B.”

Review by
03/05/2018

“They did the work efficiently. They cleaned up after themselves. It was a fair price. We're very satisfied with the work they did. They did a basement raft and they did some structural repairs, with regards some cawks and beams. They did do leveling. They put in some beams and some jacks and repaired the issue. Overall, I would give them an A. I'd be extremely likely to recommend them.”

Review by
03/05/2018

“They did what they said they were going to do. They did a good job. They fixed the sidewalk because it sunk down and they put the filler underneath to raise it back up without breaking out the concrete. Then they lined the back porch and underneath it. It took them two days. Overall, I would give them an A. They cleaned up really good. I would be likely to recommend them.”

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