Closet America
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Closet America has received 4.8 out of 5 stars based on 1212 customer surveys conducted through GuildQuality.
5
1067
4
85
3
29
2
10
1
21
2nd year as a Best Pick Call
"Closet America strives to provide our customers with the best products and the best service possible."

Skip LaBella | President
Company Information
Services Offered
Closet America designs, manufactures, and installs custom closets, garages, home offices, pantries, and a variety of other organizational systems for residential and commercial customers. Closet America is able to design closets using a laptop and 3-D design software while in customers' homes.
Warranty
Closet America offers a transferable lifetime warranty.
Company History
Closet America was founded in 2009 by Skip LaBella and Rick Wuest.
Distinctions
The company earned spots on Remodeling's 2012, 2013, 2014, 2015, 2016, and 2017 Remodeling 550 lists as well as the 2016 Big 50 list; Woodworking Network's 2011, 2012, 2013, 2014, and 2015 Fast-Growing Wood Industry Firms lists; and Qualified Remodeler's 2012, 2013, 2014, 2015, 2016, and 2017 Top 500 Remodelers lists.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
1775 Brightseat Road Suite B
Landover, MD 20785
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 3:00 pm
Sun
Closed
Licenses
#2705158787

Compiled Score:

Closet America has received 4.8 out of 5 stars based on 1212 customer surveys conducted through GuildQuality.
5
1067
4
85
3
29
2
10
1
21
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
04/18/2020

No review comments provided

Review by
04/05/2020

“They took components from our previous closets and reconfigured on computer to redesign for new closets in our home renovation - brilliant! They turned out beautiful.”

Review by
03/22/2020

“Mostly all areas.”

Review by
03/16/2020

“The designer was outstanding Jenny Ringer. We had three installers who were all very professional, polite, and clean. They knew the business and were all great. They are a credit to the company. I would not hesitate to recommend Closet America to others. They are an expensive company but provide perfect service. You get the level of service for the money. It the service was poor then I would be the first to complain. We were paying for perfection and got it. Some companies say they provide perfect service but it is not good.”

Review by
03/10/2020

“There was an entry closet that met our expectations more than the other one. Overall everything is fine.”

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

“The installer and the designer who came out. They gave a lot of helpful information. The installer who came in left no messes and no scratches. He was respectful and courteous.”

Review by
03/09/2020

“I was impressed with the ability to get an install date so quickly.”

Review by
03/04/2020

“The company was punctual, professional and the communication was awesome. The crew was there when they said they would be and did a great job. We have not had any issues.”

Review by
03/03/2020

“They were very professional and very clean. They offered top of the line service.”

Review by
03/03/2020

No review comments provided

Review by
03/03/2020

“They paid great attention to detail concerning what I was looking for.”

Review by
03/02/2020

No review comments provided

Review by
03/01/2020

“PERFECT TIMINGS.....AND GREAT JOB (5 CLOSETS DONE)”

Review by
02/29/2020

No review comments provided

Review by
02/28/2020

“The installer and consultation designer, they were very professional and knowledgable.”

Review by
02/28/2020

No review comments provided

Review by
02/28/2020

“I would not want to recommend them because of the price.”

Review by
02/27/2020

No review comments provided

Review by
02/26/2020

No review comments provided

Review by
02/26/2020

“Aya was knowledge and made some great suggestions. She really paid attention to how I wanted used my closet and designed accordingly. The installation process was seamless and the installers were timely, neat and professional.”

Review by
02/26/2020

“Installation was quick and professionally done”

Review by
02/26/2020

No review comments provided

Review by
02/26/2020

No review comments provided

Review by
02/26/2020

“The original designer was really good.”

Review by
02/26/2020

“My designer, the install crew, and the construction team were all exceptional.”

Review by
02/25/2020

No review comments provided

Review by
02/25/2020

“Both the designer and the installer were fantastic!!! They are very dedicated and enthusiastic about the company mission.”

Review by
02/24/2020

“Product”

Review by
02/24/2020

“I?m really loving our custom closets! Quality product!”

Review by
02/24/2020

No review comments provided

Review by
02/24/2020

“The guys who installed were professional, efficient and punctual. Did a great job.”

Review by
02/23/2020

“t he designer”

Review by
02/22/2020

“I really researched closets. My salesman Ken was a professional. Also the installers Stephan and Rene were excellent. I love the great customer service and the product. I will do other closets soon. Thanks Closet America!”

Review by
02/22/2020

No review comments provided

Review by
02/21/2020

“The design was great. The designer took inventory of my closet items and how much space she thought I would need.”

Review by
02/21/2020

No review comments provided

Review by
02/21/2020

No review comments provided

Review by
02/21/2020

“Closet America is a nice local business with good quality products. That being said, I really didn't like sitting for an hour listening to a sales pitch on why I should buy this closet system- especially when I was already going to purchase it from the start. While the closet system we got is certainly very pretty and an upgrade from a Home Depot or Container Store closet, I honestly don't think it was worth the price tag. There are so many closet systems on the market now that with a little research online you could purchase some nice components and even mix them with your own dresser and have a very nice looking closet for half the price.The convenience of having someone come and measure and install is great, but if you want to save money, I would probably skip Closet America.”

Review by
02/20/2020

No review comments provided

Review by
02/19/2020

“The designer was amazingly professional, skilled, and courteous. She was able to clearly convey the quality craftsmanship of the Closet America products, and demonstrate the value of the systems. It was a pleasure working with her, and the subsequent delivery and installation delivered upon all our expectations.”

Review by
02/19/2020

No review comments provided

Review by
02/19/2020

No review comments provided

Review by
02/19/2020

“The look and fit of the product. It really looks like a quality shelves and adds much to the house. Installers were highly qualified, professional, and courteous.”

Review by
02/19/2020

No review comments provided

Review by
02/19/2020

“Our designer kept to simple but functional and was absolutely amazing. We encountered an issue with install and it was handled professionally and very minor delay to the installation.”

Review by
02/18/2020

“My experience was great and I was very satisfied with my designer (Melaine) was awesome and very knowledgeable.”

Review by
02/18/2020

No review comments provided

Review by
02/18/2020

“I was most satisfied with the designer, she worked with me to get some special things I wanted and she found strategies to get the price down for me to afford.”

Review by
02/18/2020

“I was most satisfied with everything.”

Review by
02/18/2020

No review comments provided

Review by
02/18/2020

“My designer and the installers were fantastic!”

Review by
02/18/2020

“Our installer was wonderful--he was punctual, extremely efficient, fast and so pleasant. We really appreciated his work.”

Review by
02/17/2020

“These guys are among the best professionals I have ever contracted.”

Review by
02/17/2020

“The designer was really great.”

Review by
02/17/2020

No review comments provided

Review by
02/17/2020

“They were very easy to work with.”

Review by
02/17/2020

“I was satisfied with the sales representative Patty Capri.”

Review by
02/15/2020

No review comments provided

Review by
02/13/2020

“I would like to recognize the installer for tier exceptional service.”

Review by
02/13/2020

“I was most satisfied with the patience of the designer with going back and forth and willing to work with us.”

Review by
02/13/2020

“Excellent work!”

Review by
02/13/2020

No review comments provided

Review by
02/12/2020

“The designer was wonderful, as well as the scheduler and the techs. They worked fast, did a perfect job, left everything in great shape. The installers/techs were courteous, efficient and knowledgeable about the product and how to modify if needed in the future. The quality of their product is excellent.”

Review by
02/12/2020

“The whole Staff”

Review by
02/12/2020

No review comments provided

Review by
02/11/2020

No review comments provided

Review by
02/11/2020

“The advisor was nice and the installer were professional.”

Review by
02/11/2020

No review comments provided

Review by
02/11/2020

“The closet is beautiful. The consultant took a look at the amount of clothes and shoes plus listened to my vision for my closet. With these ingredients, she was able to create a closet that suits my needs. I am very pleased with the results of the closet. My only concern is the cost. I would have been happier if the cost were reduced by approximately $2,000.”

Review by
02/11/2020

“Quality of material”

Review by
02/11/2020

“Closet design was based on an iterative discussion of our uses and needs which resulted in a well thought out solution. The installation was done professionally and the cleanup after completion was superb. The update and confirmation phone calls along the way left us feeling that Closet America is on their game.”

Review by
02/11/2020

No review comments provided

Review by
02/10/2020

No review comments provided

Review by
02/10/2020

“The consultation that I had with my designer was great. He gave me a lot of very helpful ideas to think about.”

Review by
02/10/2020

“The install”

Review by
02/10/2020

No review comments provided

Review by
02/10/2020

“The entire Closet America team that included the design consultant, telephone / scheduling representatives, and the engineering team all did a fantastic job of designing and executing the vision I had for my closets. This is the second home I've had them design closets for and I will certainly use them again and again.”

Review by
02/09/2020

No review comments provided

Review by
02/07/2020

No review comments provided

Review by
02/07/2020

“I am very happy with my installation. It made my small closets more useable.”

Review by
02/07/2020

No review comments provided

Review by
02/07/2020

“I was most satisfied with the install and the design.”

Review by
02/07/2020

No review comments provided

Review by
02/07/2020

“My designer , Heather, was phenomenal. She listened to my needs and developed and awesome boutique dressing room for me well within my budget. We will be reaching out to design our pantry next! Thanks so much.”

Review by
02/07/2020

“Installer”

Review by
02/06/2020

No review comments provided

Review by
02/06/2020

No review comments provided

Review by
02/05/2020

No review comments provided

Review by
02/05/2020

“I would like to recognize my designer.”

Review by
02/05/2020

“I was most satisfied with the designer; they were very professional, knowledgeable, and gave us great ideas.”

Review by
02/05/2020

No review comments provided

Review by
02/05/2020

“A great experience, overall. You get what you pay for - the quality of the people and the product exceeded my expectations.”

Review by
02/05/2020

“We were on a tight timeline and the salesperson, Jennifer, assured us that we would be able to have our closets installed by a certain date. We signed the contract and then waited for her to show up to re-measure the site. Once remeasured, we called to book the installation and was told the soonest appointment was three weeks after the date we needed installation that the salesperson assured us of. They did nothing to remedy this when we mentioned the reason we signed with them was because they promised delivery on a certain date. We emailed Jennifer and she ignored us. Total bait and switch with the installation date. The closets were finally installed, and it's fine, but nothing amazing. We should have gone with the other company, Econize. I would not recommend Closet America if you have a time frame you need your project to be completed within.”

Review by
02/05/2020

“the install”

Review by
02/04/2020

“Our designer and installer”

Review by
01/30/2020

No review comments provided

Review by
01/29/2020

“The staff was professional and easy to work with. Although I unfortunately needed to call about fixing the missing top fillers in the walk-in closet, I was very impressed and satisfied with the service department of Closet America. And even though the extra support piece needed in the pantry design held up my project, I am very satisfied with the solution the engineering department created for my pantry; very functional and practical.”

Review by
01/29/2020

“I was most satisfied by the level of expertise and high quality presentation given by the salesperson.”

Review by
01/28/2020

“I would like to recognize my designer.”

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