Winston's Chimney Service
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Winston's Chimney Service has received 4.4 out of 5 stars based on 100 customer surveys conducted through Our Research Partners.
5
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7
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1
7
11th year as a Best Pick Call
"We believe that there are many ways to repair and restore chimneys. We want to offer solutions that meet the customer's individual needs. At Winston's, we respect you and your property at the highest level. If we have been hired to do a job, we will treat it with the utmost professionalism."

Charles Hall | President
Company Information
Services Offered
Winston's offers masonry repair of chimneys, complete or partial rebuilds, tuck-pointing, chimney sweep services, chimney inspection, and the relining and resurfacing of fireplace, furnace, boiler, and water heater flues. The company specializes in solving draft problems due to deteriorated flue tiles. Technicians use digital cameras to identify chimney and flue problems. Winston's also installs, repairs, and services gas fireplaces and gas log sets.
Services Not Offered
The company does not clean air ducts.
Company History
The company started in 1978.
Distinctions
Winston's employs Chimney Safety Institute of America (CSIA) Certified Chimney Sweeps. Company president Charles Hall is the President Emeritus (2017-2019) of the CSIA. Winston's services several of the federal government's most prestigious properties in the Maryland/DC area.
Areas Served
Washington, DC
Address
3158-H Spring Street Unit H
Fairfax, VA 22031
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#410514000598

Compiled Score:

Winston's Chimney Service has received 4.4 out of 5 stars based on 100 customer surveys conducted through Our Research Partners.
5
78
4
7
3
3
2
5
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/11/2022

No review comments provided

Review by
06/11/2022

“I had a terrible experience with the representative who came to give me an estimate. By the time he left, I knew he was there to make quota. I have nothing good at all to say about him or the company.”

Review by
11/18/2021

“This is company of honest, experienced professionals. They helped us understand our needs and did a great job fulfilling them.”

Review by
09/24/2021

“It was a good service. They showed up when they were supposed to and did not over charge me.”

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08/23/2021

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08/19/2021

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08/18/2021

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08/18/2021

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08/11/2021

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08/10/2021

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08/09/2021

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08/09/2021

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08/09/2021

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08/09/2021

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08/09/2021

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08/09/2021

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Review by
08/09/2021

“They cleaned my chimney with a minimum of fuss and without leaving any mess whatsoever.”

Review by
08/09/2021

“They were helpful in assessing the problem but I can't really assess their work because none occured. I am still unable to use the fireplace.”

Review by
08/06/2021

“They were able to do it right away and deal with the issue, very professional and were able to stick to the schedule. The customer service was satisfied.”

Review by
08/06/2021

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08/06/2021

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08/06/2021

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Review by
08/06/2021

“The timeliness and prices were not as good.”

Review by
08/06/2021

“I requested them to come for inspection with quotes for work on my chimney and a recommendation if I should go with a gas or wood burning fireplace, and I received neither.”

Review by
08/05/2021

“Winston's has a staff of extremely helpful people who do an excellent job and leave the worksite spotless.”

Review by
08/05/2021

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08/05/2021

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08/05/2021

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08/05/2021

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08/05/2021

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Review by
08/05/2021

“The office staff and the people that actually come and do the work have a disconnect. The workers that were here, seemed to be in a hurry and were very sloppy in their work. They were also careless in being careful about the house, roof...etc. We were just going through a large scale remodel and we had new roofing materials. More care and consideration would have been helpful.”

Review by
08/04/2021

“Knowledgeable person who provided in depth inspection and report and provided advice on what service the chimney needed and didn't need.”

Review by
08/04/2021

“Excellent A to Z”

Review by
08/04/2021

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08/04/2021

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08/04/2021

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Review by
08/04/2021

“The service was okay, bit it was difficult to get an appointment and although pa follow up was offered no contact was made as described. Your office is too busy to return calls or follow up effectively.. also certain services are limited like dryer pipe cleaning which is offered but apparently not available in the spring.”

Review by
01/02/2021

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Review by
11/16/2020

“You just lied about the condition of my chimney to get more money”

Review by
11/04/2020

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11/04/2020

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11/04/2020

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11/04/2020

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11/04/2020

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11/04/2020

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Review by
10/29/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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10/26/2020

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Review by
10/26/2020

“The scheduling was easy and the workers were prompt, courteous and clean.”

Review by
10/26/2020

“They were informative when setting up my appointment. They communicate very well. Lenny is informative and through and lets me know what repairs are needed before my next service.”

Review by
10/26/2020

“They did what they said they would do. They were on time and neat. I have no complaints.”

Review by
10/26/2020

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Review by
10/26/2020

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Review by
10/22/2020

“The work was completed and they offered us advice on how to keep our fireplace working safe.”

Review by
10/22/2020

“i WOULD STRONGLY RECOMMEND WINSTON'S WITHOUT HESITATION! ON TIME, HONEST, NEAT, CLEAN, COURTEOUS AND COMPLETELY PROFESSIONAL!”

Review by
10/22/2020

“Communication, scheduling and work completion was great. No issues, all done on line.”

Review by
10/21/2020

“Winston's was great to work with from scheduling to get someone in quickly to our technician who showed up on time and was very knowledgeable and friendly.”

Review by
10/21/2020

“Our service man was very professional and thorough. Good job.”

Review by
10/21/2020

“Winston's did a great job inspecting the exterior and interior of my chimney. Gave honest assessments, reasonable cost estimates, and didn't push any unnecessary work.”

Review by
10/21/2020

“overpriced. recommend expensive and unnecessary work. didn't return calls to follow up”

Review by
08/29/2019

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08/28/2019

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08/28/2019

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08/23/2019

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08/23/2019

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08/23/2019

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08/09/2019

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07/26/2019

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07/25/2019

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07/03/2019

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06/19/2019

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Review by
06/18/2019

“they did they said they were going to do in the time they said.”

Review by
06/18/2019

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06/18/2019

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06/18/2019

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Review by
06/18/2019

“They did a good job, but when I asked for an estimate to replace the fireplace I did not receive one.”

Review by
06/18/2019

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Review by
06/18/2019

“The workmen were pleasant and competent but did not have the proper tools or parts to make repairs. Nor did they follow up.”

Review by
06/17/2019

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06/17/2019

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06/17/2019

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06/16/2019

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Review by
06/15/2019

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Review by
06/15/2019

“Our fireplace has water in it Please fix”

Review by
06/13/2019

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06/13/2019

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06/13/2019

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06/12/2019

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06/12/2019

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06/11/2019

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06/11/2019

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06/11/2019

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06/11/2019

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06/11/2019

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Review by
06/11/2019

“I would recommend for cleaning, not repair”

Review by
06/11/2019

“Knowledge about chimneys is great. Was rescheduled once or twice, with many weeks in between.”

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