Winston's Chimney Service
7th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Winston's Chimney Service has received 4.8 out of 5 stars based on 327 customer surveys.
5
271
4
42
3
7
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7
1
0
7th year as a Best Pick Call
"We believe that there are many ways to repair and restore chimneys. We want to offer solutions that meet the customer's individual needs. At Winston's, we respect you and your property at the highest level. If we have been hired to do a job, we will treat it with the utmost professionalism."

Charles Hall | President
Company Information
Services Offered
Winston's offers masonry repair of chimneys, complete or partial rebuilds, tuck-pointing, chimney sweep services, chimney inspection, and the relining and resurfacing of fireplace, furnace, boiler, and water heater flues. The company also performs dryer vent cleaning and installs gas fireplaces. Winston's specializes in solving draft problems due to deteriorated flue tiles. Technicians also use digital cameras to identify chimney and flue problems.
Services Not Offered
Winston's does not service gas fireplaces.
Company History
The company has been serving customers since its founding in 1978.
Distinctions
Winston's employs Chimney Safety Institute of America (CSIA) Certified Chimney Sweeps. Company president Charles Hall is the president of the CSIA. Winston's services the fireplaces at the US Capitol and US Supreme Court.
Licenses
#70106887
Areas Served
Washington, DC

Compiled Score:

Winston's Chimney Service has received 4.8 out of 5 stars based on 327 customer surveys.
5
271
4
42
3
7
2
7
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/19/2017

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Review by
10/19/2017

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10/19/2017

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Review by
10/15/2017

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10/15/2017

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Review by
10/15/2017

“Highly recommended, good customer service, punctuality and performance. +++AAA”

Review by
10/15/2017

“Rebuilt chimney from roof up. Excellent work, professional. Most recently installed new wood-burning insert with a stainless duct chimney insert. While at it, removed old stove and re-pointed brick on hearth. Cleaned some very old black soot marks from old stove, both free of charge. Great team effort by a very professional crew. Knowledgeable, courteous, hardworking, very helpful. Very enjoyable experience.”

Review by
10/15/2017

“Winston's did a great job cleaning our chimney and had good advice to get a better draw up our tall, thin chimney, so we wouldn't get smoked out when having a fire. Later they came and redid the bricks at the top of our chimney. They did an excellent job in a timely fashion.”

Review by
10/11/2017

“I retained Winston's Services of NoVa to inspect the fireplace in my new home and could not be happier with the team and service provided. I felt their prices were fair and their technicians were punctual, courteous, knowledgeable and honest. My expectations were exceeded when I learned that my chimney had another one or two seasons left before a cleaning would be required. Many unscrupulous companies would claim that a cleaning is necessary just to bill for the service. Moreover, I was given an estimated timeframe as to the remaining life of my firebox and chimney cap so that I could budget accordingly. I highly recommend Winston's of NoVa.”

Review by
10/11/2017

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10/11/2017

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10/11/2017

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10/11/2017

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10/11/2017

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Review by
08/25/2016

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08/25/2016

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08/25/2016

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Review by
08/25/2016

“Good service!”

Review by
08/25/2016

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Review by
08/25/2016

“Winston's  is excellent company and very customer driven. After relining our chimney we continued to have issues with smoke entering the house due to a down draft. They came out multiple times to work on the issue with no complaints and in a timely fashion. Highly recommend them for any work they perform.”

Review by
08/25/2016

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08/25/2016

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08/25/2016

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08/25/2016

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08/25/2016

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08/23/2016

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Review by
08/23/2016

“The first workman didn't do a good job. Had to come out and redo some work.”

Review by
08/22/2016

“The technicians we very courteous and explained the process and options well.”

Review by
08/22/2016

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08/22/2016

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08/22/2016

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08/22/2016

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08/22/2016

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08/22/2016

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Review by
08/22/2016

“Dennis is a true expert. They installed a fantastic fireplace insert at a very good price. Unfortunately, I did not use their service for chimney repair work. I used a different company to repair my chimney crown, and the work was done not as good as All Pro. I called All Pro to clean my chimney, and the job was done right. I will use All Pro for all chimney work in the future.”

Review by
08/22/2016

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08/22/2016

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08/22/2016

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08/22/2016

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08/22/2016

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Review by
08/19/2016

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08/19/2016

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08/19/2016

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08/19/2016

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08/19/2016

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Review by
08/19/2016

“Winston's  put a new duct within an old 195's chimney that was breaking down to reduce the risk of a fire. The chimney is connected to our oil burner. Winston's had great expertise and carried out the work with precision, quality, punctuality and cleanliness. I would recommend this company to others.”

Review by
08/19/2016

“Lenny and Darryl have taken of our chimney for about 8 years, and they were honest in their recommendations about a year ago when we knew we were going to sell our house in the spring. When we put the house on the market, turns out we should have taken their recommendations because the snowy winter and rainy spring took a toll on our chimney. They made an expensive situation bearable, and I've given their cards out to at least 6 people.”

Review by
08/19/2016

“I can't say enough about the value we received from using Winston. They discovered and correctly diagnosed significant problems in the venting system for our fireplace, furnace and gas-fired hot water heater. They gave us a price which was perhaps a bit higher than others but their 'lead man' who made the diagnosis was so knowledgeable, we had a feeling that we'd receive full value. And we did! They came when they said they would, they did a significant amount of work from our basement to the top of our chimney (literally), they cleaned up before they left every day. They kept the dust and dirt to a minimum and they were pleasant to have in the house.”

Review by
08/19/2016

“They were on time, friendly, knowledgeable and cleanliness conscience. They took photos of the chimney, pointed out the problems and explained in full their suggestions. They also suggested a number of preventative programs. I highly recommend Winston.”

Review by
08/19/2016

“Hired the company for a fireplace inspection and chimney sweep. After doing the inspection, however, they informed me that it was clean and the chimney sweep was not needed. I appreciated their honesty, and will definitely use them in the future.”

Review by
08/19/2016

“Experienced workers who did a thorough job of explaining the work they would do to repair our chimney. Work was done promptly and professionally.”

Review by
08/18/2016

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Review by
08/17/2016

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Review by
08/17/2016

“Awesome service: arrived promptly, went beyond the scope of work, repaired, installed and cleaned up. The best home project ever.”

Review by
08/17/2016

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Review by
08/17/2016

“I think that the technicians were competent and did a good job. We had to coordinate the work with a heating and A/C technician, and they were able to do that very well. My problem was with the office. The woman who answered the phones kept getting the schedule wrong and seemed very confused about what to do.”

Review by
08/16/2016

“They were OK and I would probably try someone else to see if there is better. While cleaning out the fireplace some of the door insulation was pulled out. I spoke to the technicians about this and understood that they would replace it but they failed to do so.”

Review by
08/16/2016

“The employees were friendly and knowledgeable, but the job was not perfect. The chimney caps were put on crooked. I discovered that the newly installed damper did not close properly, but this was corrected once they were informed of the problem. They did not properly seal the fireplace opening, resulting in a fine layer of soot settling on my furniture and carpet.”

Review by
08/16/2016

“I do not know much about chimney maintenance. The $7,. I paid seems like a lot of money. As a woman who is now responsible for household maintenance and money management, I rely on the EBSCO evaluations and ratings. The workmen were explained what they were doing and gave me literature on chimney care. Altogether, I am pleased with their work. Keep on trucking.”

Review by
08/16/2016

“I had two chimneys that required repair. One was rebuilt from the roofline up and the other required only 6-8 rows of brick rebuilding. The sales team worked with me to ensure that we were getting matching brick and mortar. The implementation team was on time, worked hard and cleaned up all debris. Everyone was pleasant to deal with. Winston's will be doing all my future fireplace and chimney work.”

Review by
08/16/2016

“I had used Winston's before and the technician did a wonderful job cleaning our chimney. He had also done some installation of flue covers for us. When we were selling this house, which was our secondary residence, we contacted Winston's to have them clean both flues and were told the main chimney needed repair work because of interior mortar deterioration to the tune of $6,. In our primary residence that was built in1867, we have 12 flues and none of them have ever needed to be relined due to deterioration. I challenged Winston's again on the need for the repairs and was told it was necessary. I called a different company for a second opinion and they found the chimney in fine working order with no deterioration that needed repair. This was a drastic change from the service we have received from Winston's in the past. The recommended work was not needed and I was quoted a large fee for work that didn't need to be done. I let Winston's know this was unacceptable.”

Review by
08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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Review by
08/16/2016

“Overcharged for cleaning and tried to sell us services that others said was not needed.”

Review by
08/16/2016

“The young man who came set up the vacuum incorrectly and blew ash all over the living room. It took a couple of days to clean it all up.”

Review by
08/16/2016

“I can only speak for the employee that came to my house. He was very helpful, answered all my questions, and only did the work that was necessary. He was honest and did not try to sell me something I didn't need.”

Review by
08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/16/2016

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08/15/2016

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08/15/2016

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08/15/2016

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Review by
08/15/2016

“Reliable and conscientious every time I have used their services.”

Review by
08/15/2016

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08/15/2016

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Review by
08/15/2016

“THEY EVALUTATED THE CHIMNEY CONDITION, WERE MORE THAN COMPETITVE WITH THEIR ESTIMATE; WERE ON TIME AND COMPLETED THE WORK AS AGREED. THEY PROVIDED PICTURES OF THE WORK. A YEAR LATER WHEN I ASKED THEM TO INSPECT THE CONDITION OF THE REPAIRS THEY WERE COOPERATIVE AND EARNED MY COMPLETE RESPECT FOR THEIR KNOWLEDGE OF AND COMPETENCE IN THE WORK THEY DO.”

Review by
08/15/2016

“The guys did a great job when they were on site, stayed very late into the night and came back again the next day. But the office didn't send them out until after lunch on the 1st day so a lot of extra work on their part could have be avoided if they'd started early in the day. Not their fault, bad office scheduling decision”

Review by
08/14/2016

“The team of two men arrived in a timely manner and called while en route. They were professional and friendly. They explained the need for the work, provided options by telling us what was necessary and why, and letting us know what could wait. They performed work for us on two occasions. We based our decision to use this company because they were knowledgeable, honest, provided options and a warranty on the work.”

Review by
08/14/2016

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Review by
08/14/2016

“Great job.”

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08/14/2016

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08/14/2016

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08/14/2016

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08/14/2016

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08/13/2016

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08/13/2016

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08/13/2016

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08/13/2016

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Review by
08/13/2016

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