Winston's Chimney Service
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Winston's Chimney Service has received 4.4 out of 5 stars based on 93 customer surveys conducted through GuildQuality.
5
71
4
8
3
3
2
4
1
7
10th year as a Best Pick Call
"We believe that there are many ways to repair and restore chimneys. We want to offer solutions that meet the customer's individual needs. At Winston's, we respect you and your property at the highest level. If we have been hired to do a job, we will treat it with the utmost professionalism."

Charles Hall | President
Company Information
Services Offered
Winston's offers masonry repair of chimneys, complete or partial rebuilds, tuck-pointing, chimney sweep services, chimney inspection, and the relining and resurfacing of fireplace, furnace, boiler, and water heater flues. The company specializes in solving draft problems due to deteriorated flue tiles. Technicians use digital cameras to identify chimney and flue problems. Winston's also installs, repairs, and services gas fireplaces and gas log sets.
Services Not Offered
The company does not clean air ducts.
Company History
The company started in 1978.
Distinctions
Winston's employs Chimney Safety Institute of America (CSIA) Certified Chimney Sweeps. Company president Charles Hall is the President Emeritus (2017-2019) of the CSIA. Winston's services several of the federal government's most prestigious properties in the Maryland/DC area.
Areas Served
Washington, DC
Address
3158-H Spring Street Unit H
Fairfax, VA 22031
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#410514000598

Compiled Score:

Winston's Chimney Service has received 4.4 out of 5 stars based on 93 customer surveys conducted through GuildQuality.
5
71
4
8
3
3
2
4
1
7
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/19/2021

“I would like to recognize the maintenance guy for his exceptional service. He was very nice, very open, very honest and very informative. He gave me some very detailed instructions with things that would be helpful going forward.”

Review by
08/18/2021

“Pictures were taken by the crew of the chimney and roof so that I had a clear sense of the problems. With the pictures, they were able to explain the problems that needed to be corrected. This was very helpful since I could not get on the roof to complete an inspection with them. From the pictures, they were able to explain what needed to be done.”

Review by
08/18/2021

“Winston's Chimney Service representatives displayed exceptional customer service, communication and professionalism throughout my experience.”

Review by
08/11/2021

No review comments provided

Review by
08/10/2021

No review comments provided

Review by
08/09/2021

“Pleasant office staff. Technicians were great”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“No Comment”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“They cleaned my chimney with a minimum of fuss and without leaving any mess whatsoever.”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“They were helpful in assessing the problem but I can't really assess their work because none occured. I am still unable to use the fireplace.”

Review by
08/06/2021

“Winston's Chimney Service were extremely clean and very respectful of the work they did inside of my home.”

Review by
08/06/2021

“I don't really recall anyone's names. I think the person in charge was named Ryan, and I think he did a great job.”

Review by
08/06/2021

“They were able to do it right away and deal with the issue, very professional and were able to stick to the schedule. The customer service was satisfied.”

Review by
08/06/2021

“Everybody was very helpful.”

Review by
08/06/2021

“The knowledgeable.”

Review by
08/06/2021

“I requested them to come for inspection with quotes for work on my chimney and a recommendation if I should go with a gas or wood burning fireplace, and I received neither.”

Review by
08/05/2021

No review comments provided

Review by
08/05/2021

No review comments provided

Review by
08/05/2021

No review comments provided

Review by
08/05/2021

“Whoever was on my particular job did a great job!”

Review by
08/05/2021

“Winston's has a staff of extremely helpful people who do an excellent job and leave the worksite spotless.”

Review by
08/05/2021

“The office staff and the people that actually come and do the work have a disconnect. The workers that were here, seemed to be in a hurry and were very sloppy in their work. They were also careless in being careful about the house, roof...etc. We were just going through a large scale remodel and we had new roofing materials. More care and consideration would have been helpful.”

Review by
08/05/2021

No review comments provided

Review by
08/04/2021

No review comments provided

Review by
08/04/2021

No review comments provided

Review by
08/04/2021

“Work was done a year ago and I can't remember the guys but they were awesome A to Z!”

Review by
08/04/2021

“Todd Diamond was our installer, and he is a true master and delightful to team with.”

Review by
08/04/2021

“Knowledgeable person who provided in depth inspection and report and provided advice on what service the chimney needed and didn't need.”

Review by
08/04/2021

“The service was okay, bit it was difficult to get an appointment and although pa follow up was offered no contact was made as described. Your office is too busy to return calls or follow up effectively.. also certain services are limited like dryer pipe cleaning which is offered but apparently not available in the spring.”

Review by
01/02/2021

No review comments provided

Review by
11/16/2020

“You just lied about the condition of my chimney to get more money”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“Staff did a great job and was very clean”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
10/29/2020

No review comments provided

Review by
10/26/2020

“They were very good!”

Review by
10/26/2020

“The service man was very efficient, very helpful, and seemed to know what he was doing.”

Review by
10/26/2020

“The scheduling was easy and the workers were prompt, courteous and clean.”

Review by
10/26/2020

“They met or exceeded my expectations with their customer service.”

Review by
10/26/2020

“They did what they said they would do. They were on time and neat. I have no complaints.”

Review by
10/26/2020

“They were informative when setting up my appointment. They communicate very well. Lenny is informative and through and lets me know what repairs are needed before my next service.”

Review by
10/26/2020

“They met my expectations by being very knowledgeable.”

Review by
10/26/2020

“The quality and customer service met/exceeded my expectations.”

Review by
10/26/2020

“The whole team was good.”

Review by
10/26/2020

No review comments provided

Review by
10/26/2020

No review comments provided

Review by
10/22/2020

“Communication, scheduling and work completion was great. No issues, all done on line.”

Review by
10/22/2020

“I WOULD STRONGLY RECOMMEND WINSTON'S WITHOUT HESITATION! ON TIME, HONEST, NEAT, CLEAN, COURTEOUS AND COMPLETELY PROFESSIONAL!”

Review by
10/22/2020

“I was very pleased with their professionalism”

Review by
10/21/2020

“Our service man was very professional and thorough. Good job.”

Review by
10/21/2020

“Winston's did a great job inspecting the exterior and interior of my chimney. Gave honest assessments, reasonable cost estimates, and didn't push any unnecessary work.”

Review by
10/21/2020

“Friendly people, great service, we loved working with them”

Review by
10/21/2020

“overpriced. recommend expensive and unnecessary work. didn't return calls to follow up”

Review by
08/29/2019

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/23/2019

No review comments provided

Review by
08/23/2019

“They met or exceeded expectations in workmanship.”

Review by
08/23/2019

“The crew was very helpful.”

Review by
08/09/2019

No review comments provided

Review by
07/26/2019

“I was most satisfied with them getting the job done quickly.”

Review by
07/25/2019

“There was a problem with the stove and the crew came back right away to fix it.”

Review by
06/19/2019

“Winston's Chimney Service exceeded all expectations.”

Review by
06/18/2019

“they did they said they were going to do in the time they said.”

Review by
06/18/2019

No review comments provided

Review by
06/18/2019

“Winston's Chimney Service met/exceeded my expectations in regards to the assessment done well. They were able to identify a lot of issues.”

Review by
06/18/2019

No review comments provided

Review by
06/18/2019

“I was most satisfied with Winston's Chimney Service's timeliness and cleanliness.”

Review by
06/18/2019

“They did a good job, but when I asked for an estimate to replace the fireplace I did not receive one.”

Review by
06/18/2019

“The workmen were pleasant and competent but did not have the proper tools or parts to make repairs. Nor did they follow up.”

Review by
06/17/2019

“The supervisor and crew performed difficult repairs efficiently, safely, and to high professional standards.”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/16/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
06/13/2019

No review comments provided

Review by
06/13/2019

“I would like to recognize the guy who did the initial inspection; he was excellent!”

Review by
06/13/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“I would recommend for cleaning, not repair”

Review by
06/11/2019

“Knowledge about chimneys is great. Was rescheduled once or twice, with many weeks in between.”

Review by
07/02/2018

“I was most satisfied that it was a painless process. They came on time and did the work and it went great.”

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

“The scheduling department was flexible. We had to change our date, and they were professional and courteous. They called ahead of time to let me know they were coming too.”

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

“They did what they were hired to do.”

Review by
07/02/2018

“The work was completed on time and very professionally.”

Review by
07/02/2018

“They got five stars from me!”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: