High's Chimney Service Inc.
6th year as a Best Pick
Best Pick 2017
certified company
Based on 235 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
High's Chimney Service Inc. has received 5 out of 5 stars (A-rating) based on 235 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"We've spent 37 years building the perfect chimney company. Our masonry service is performed by real masons—not just chimney sweeps with trowels in their hands. We are not done until you are satisfied."

Mike Pinto | Vice President
Company Information
Services Offered
High's Chimney Service is a full-service masonry company offering residential chimney and fireplace construction, repair, rebuilding, repointing, video scan inspections, cleaning, and lining. The company also offers wood stove installation, dryer vent cleaning, and air duct cleaning.
Company History
Gary High founded High's Chimney in 1981 and continues to serve as president.
High's Chimney has on staff a Gas Specialist and two Woodburning Specialists certified by the National Fireplace Institute (NFI).
Additional Information
The company carries Regency Fireplace Products.
Areas Served
Washington, DC

“I was very happy with them. Excellent work with no problems.”

“Always. That was some time ago. I've used them for probably 16 years. They're reliable, and they do a good job. I would grade the overall experience with an A+.”

“It was a little while ago. As I recall, they did a pretty routine sweep of the chimney. They might have done some construction in putting in a wood-burning stove. I can't recall if it was them—or it might have been a different company—but I think it was them. In any case, that was done well. I liked that it was smooth. There were no surprises, and it happened pretty efficiently. Nothing noteworthy, again, the communication was smooth and efficient. I would grade the overall experience with an A.”

“They mainly did just an inspection and to tell me that I needed a new reflecting; but mainly, it was an inspection. I liked that they came when they said they would come; they did their job. I didn't have to worry about it. I didn't interact with them much, which was a positive thing. Nothing particularly noteworthy. There were no issues, which is a good thing for me. I don't have to worry. I just told them what I needed, and I got what I needed. I would grade the overall experience with an A.”

“There's nothing that I liked or disliked about them, they just seemed honest and straightforward. I would grade the overall experience with an A-.”

“They were cleaning the chimney. They were professional, they cleaned up after themselves, and they came on time. I would use them again. I'd give High's Chimney an A+.”

“They did a great job with the cleaning. They cleaned our fireplaces and fixed an issue with a remote control. They get an A+.”

“We had a problem with a gas fireplace. They cleaned, readjusted, and fixed the pilot mechanism. It's worked perfectly ever since. They cleaned two fireplaces and double-checked everything. I'd give them an A, and I'd definitely use them again.”

“They did an excellent job. They were very courteous and professional. They're excellent people, and it was excellent work.”

“It was great. High's Chimney Service did the work promptly and correctly. They replaced a wood-burning fireplace.”

“They did a chimney sweep for me. They cleaned a chimney. The guy was very knowledgeable. He seemed like he actually enjoyed his job. I'd give them an A+ rating.”

“I had an estimate done and a new lining put in. I thought they did a good job. I'd rate them as an A.”

“They inspected the chimney and did some minor repairs. They were punctual. I'd give them an A.”

“They were the ones that came out and did the inspection of my chimney. Our chimney is old and needs to be updated, so they gave us our options, but we haven't done anything with the chimney yet. I thought they were very professional. They get an A from me.”

“They were installing a new gas fireplace and then they came out two other times to service it. There was a smell that was still coming from it, but they were able to fix it. Mario, the service tech, was very helpful, very knowledgeable, and really helped us out.”

“They redid all of my flues. They were reliable. They basically got there, did the pricing, gave me the pricing right away, and I made an appointment. They came within a week and got it all done within one day. They were careful with inside and outside and I haven't had any problems since then. I'd had a couple problems, and they answered all my questions and were very informative. I'd give them an A overall. The other thing, they have the technology. When they come to assess and do an inspection of your chimney and the flues, they actually have a camera so you can actually see what they find and what's not working on your chimney. They have the right tools to give you an explanation of what's wrong and what needs to be fixed.”

“A team of two professionals came and cleaned the chimney. They were quick, and they cleaned up. The man in charge explained everything that they did in detail, and he answered all my questions. He just seemed extremely knowledgeable about his job in chimneys. I'd call what they did A-grade work.”

“I liked that they were very quick. They told us we didn't need what we had thought we needed, and it didn't take as long as we expected. They cleaned the chimney and the fireplace. I would say an A suits them best. They also put a screen on the top because we had problems with the birds. They did an excellent job on that.”

“My experience with High's Chimney Service was just fine. I have two chimneys in my home, and after they cleaned the one that I used the most, I asked them to look at the other one and tell me what they thought I needed to do. They looked at it and said, 'It's perfectly fine. You don't need to do anything.' On their advice, I probably would have gone on and spent money to get that done, but I thought they were so responsible and helpful to me in terms of conserving some of my time and money. I appreciated that. I've used High's over the years. They put some covers on my chimney. When they realized it didn't work, they took them off, and it was not a problem. They earned their A from me.”

“They made an appointment, they showed up on time and got the job done quickly, and they left. It was a fireplace cleaning and inspection. I got them from Best Pick Reports. I'd call them an A.”

“Everything was all right. They had to clean the chimney and check it for leaks and so on, and they did everything very professionally. It was excellent work—I have no complaints.”

“It was fine. The experience was excellent.”

“It was great. They were on time, and they were quick and clean. It was pretty straightforward. The chimney was cleaned, and they did not make a mess when they did the work. I chose them because one of my neighbors recommended them. They did an A+ job.”

“They came on time and did a good job. They looked at both chimneys and said that one chimney needed service and the other one didn't. They did the work in good time, and everything was fine. They cleaned the chimney, and they fixed the pull that was broken. I chose High's Chimney Service because I've used them before. I'd give them an A.”

“The guys that came over to inspect our chimney were really friendly. Also, when the guy was going over our chimney status, he didn't try to force us to buy anything extra. He was very honest and told us that it could wait another year if we wanted. He said that he wouldn't recommend going more than one winter without it, but he didn't tell us that we needed to do it right this second. It was very cool. They seemed like really good guys. We found them in the Howard County Best Pick Reports. I'd give them an A, definitely.”

“They've done the service on our chimney in the past. They were fine. I've tried quite a few different services, and High's Chimney Service has come here a number of times to clean our chimney now. They're the company that we've been using for the last year or two. Their service is great, and their people are very knowledgeable. Once a year, they come and clean out the chimney, and they've also done some repairs and put in a flue from a wood burning stove in the past. I found them because they were recommended by somebody else. It's an A for them.”

“They came and cleaned our chimney. It was fine. I like that they left our chimney clean so we could have fires in it in the winter. That was important in our fireplace. We also really like that they left everything in a clean way and didn't make a huge mess—they could have potentially done that. I think that my husband found them from a recommendation from somebody, and I think we had used them before. I'd say it was A-grade work.”

“They did good work. They seemed to do a thorough job. They checked everything out pretty carefully and seemed to know what they were doing. They seemed pleasant. They cleaned the chimney, and then they did some work on the cement on the very top. I'd give them an A.”

“It was really good. They were quick and efficient, and they didn't try to sell me stuff I didn't need, which was nice. They put on chimney caps. I'd grade them as an A.”

“They did some chimney cleaning for us. They came in and got the job done, and it seemed like they did a good job. They seem like they know what they're doing. We've used them for two or three years now. They get an A from me.”

“High's Chimney Service was very clean and very prompt. They cleaned the chimney and told me about the soot problem. The customer service was good—they were very efficient. We've had them before quite a few times. I'd give them an A.”

“I didn't have any complaints about their services. I have a gas insert fireplace, and I think they came out to service it. I chose them because I'm a past customer of theirs. I would say an A suits them best.”

“They cleaned the chimney, and they did a good job—I had no issues. They were in and out. They were fine. They're an A.”

“It was a chimney cleaning. The customer service was fine. They actually changed the date for me without any problem. I used High's Chimney Service because we'd used them once before. They get an A.”

“The quality of the product is fine, and they came on time for the service. I'd give them an A.”

“High's Chimney Service cleaned my chimney for me. They did their job efficiently. I've had them do several years' worth of stuff here. They deserve an A.”

“They did their job. They earned an A grade.”

“High's Chimney Service did a very good job. I was very satisfied.”

“They were very professional. I called them, and they set up a time quickly. When they came out, they were very clean, very professional, and timely, so I thought it was great. I'd grade them as an A.”

“I liked that the people from High's Chimney Service called ahead and were courteous and quick. I'd give them an A.”

“Everything was good with High's Chimney Service.”

“They did a great job, and I thought they were polite and nice. They knew what they were doing, and they gave us some suggestions about what we could do if we wanted to improve the gas fireplace. I'd call that A-level work.”

“Their good communication made my experience positive. They relined my chimney in a wood-burning fireplace.”

“High's Chimney Service did work for me a year ago. The guys that were there were really nice and really willing to help figure out what the issue was. All they ended up doing was cleaning it, and it works. They didn't try to overcharge me. They get an A from us.”

“I thought their customer service was good. Their technicians were friendly and fairly quick, and they seemed competent. Overall, High's Chimney Service just struck me as being a well-run outfit. They did two things—they first cleaned our chimney, and then they repaired it. I believe they were recommended by a friend. I would give them an A.”

“High's Chimney was absolutely outstanding. They got here on time, and they were extremely professional. I have two very large chimneys, and after looking closely at the second one, the guy told me it didn't need to be cleaned. They're simply A+.”

“They were great—very professional and polite. They showed up when they were supposed to and cleaned up after themselves. I had them clean the chimney for me. They showed me pictures from inside the chimney and of the condition of the top of the chimney, which was why I called them back to replace parts on the top of the chimney and the chimney cap. They get an A.”

“I will use no one but High's Chimney Service—it's perfect service. I'd give them an A+ grade because they're amazing.”

“High's cleaned the chimney. Their staff was very professional and attentive, and they did a great job. I'd give them an A+.”

“High's Chimney was very helpful. They put a new cap on my chimney, and everything seems to be holding up excellently. I would grade them as A+.”

“High's Chimney, as far as I'm concerned, did an excellent job. We had a squirrel die in our chimney because we had no top on it. They worked with the exterminator to clean it out, put a new liner down there, and then came back and repainted the outside. They cleaned up everything after they left, and we've had no problems ever since. We were pleased. I would grade them as A+.”

“I thought they were excellent. They did a great job and were clean and very nice. I'll have them back the next time we need our chimney cleaned because they do our annual cleaning of fireplaces.”

“The people High's Chimney sends out are really good. They put cloth down so they don't create any mess, and the work is excellent. I'd recommend them. I've been using them for 20 years, and I'd give them an A+.”

“High's Chimney Service is very meticulous and clean, and they do an excellent job with cleaning and inspecting the system.”

“I liked that they were efficient and matched up the brick perfectly. I would use them again, and I'd give them an A.”

“I've used the company several times to clean my chimney, and they're wonderful people.”

“High's cleaned the chimney, and they did a nice job. They were clean, and everything was professional. I would grade them as A+.”

“They fixed the problem I had. They put in a new liner in the chimney, which I had not cleaned in years. I'd give them an A+.”

“High's Chimney rebuilt the chimney and put a new crown on it.”

“We've had High's for about four or five years, and they're really good. I like them. They do a very nice job, and they clean up everything behind them. I would grade them as A+.”

“High's Chimney had to put a chimney liner in, and they cleaned out the fireplace. The quality of the work was very good, and the communication with the technicians was fine. I would use them again. They were A+.”

“We use them every year. They really do their job well, and the boys are polite. They are a nice crew that comes out, and we've used them for 10 to 15 years. They come once a year to clean the wood-burning stove, and everything has held up fine. I'd give them an A+. I would recommend them to anyone. They really do a good job and clean up good. I've not had any problems at all.”

“They were pleasant people. They had confidence in their knowledge and their skills, and it was very easy to schedule with them. They were doing chimney work for us—a cleaning and repair. I would hire them again. Cleanup was very, very good. I would rate them as A+.”

“High's Chimney kept the place very clean when they were working. They put new dampers in two fireplaces. They were very efficient, and everything works properly. I would grade them as an A+.”

“High's Chimney Service was very nice. They cleaned my chimney, and they did a good job. They got here on time, they did the job, they cleaned everything up, and there was no soot or anything around. I've used the company before, and I'd give them an A+.”

“I liked the way that they explained things to us. They showed us where the key fit into the wall for the gap, and they answered a lot of questions that we didn't know anything about. I chose them because the company came in and did some other work in our previous house, so we remembered their name. They deserve an A+.”

“They were prompt. They fixed my chimney—the top of it—and swept it. The work has been holding up great. I'd give them an A+.”

“They replaced the chimney inside; all the terra cotta was coming down so they put a new liner inside. I've used High's before as well. They've always been good quality and had good service. The employees are good and friendly, and they get the job cleaned up. I chose them because I like to use local people. I would give them an A+ rating.”

“I liked the professionalism of the guys that were here. They only came here to clean the chimney, so they weren't here very long, but they did a good job, and they were clean. I've used them more than once, and I would grade them as A+.”

“They were prompt, professional, reasonable, and realistic. They cleaned the chimney, and they fixed some stuff. We had a wood-burning stove we had taken out. Everything has held up very good. I'd give them an A+.”

“High's Chimney Service did the work very well, and they were polite. They've cleaned our chimney several times, and the cleanup was good. They're A+.”

“They were very professional and knowledgeable, and they did a good job. They rebricked my chimney, and everything has held up good. If needed, I would use them again. They've done work for me about four times, and the technicians were professional, polite, and courteous. I'd give them an A+.”

“High's Chimney did a very good job. I've been having work done by them for a number of years. Everything is holding up good. This time, they came out and did the cleaning. I would grade them as A+, and I would recommend the company.”

“They did work to the inside of the chimney, and I like the work they did. They cleaned up after themselves. The technicians were friendly and courteous, did a good job, and were trustworthy. I would recommend them. They deserve an A+.”

“High's Chimney Service did a good job. They cleaned out the chimney, and the quality of the work was good. We had used them before, and we have already recommended them to others. No complaints—I would grade them as an A.”

“High's Chimney did the work in the early summer, so I haven't used my chimney yet, but I'm guessing it's all going to be great. I'm sure hoping that's the case. I don't really know, but it looks great. I would give them an A.”

“I liked the work. They did a repair on my chimney, and they put in something new. I'd give them an A.”

“They fixed the chimney, and everything was OK.”

“They realigned my chimney, and the quality of the work was very good. I would rate them as an A.”

“We have had High's Chimney work for us for several years now. They are very prompt when they show up, they seem knowledgeable about the different options, and the people they actually send seem to do a good job. They take care of chimney work for me, and it's easy to schedule with them. I was looking for something local, and they are right near my street. I'd give them an A.”

“They cleaned my chimney. Of course, I can't see up there, but I didn't have any problem I know of. I would grade them as an A. One of the guys who came was very thorough and explained to me what the problem was.”

“High's cleaned the chimney. They came on time, and they charged what they said they were going to charge. They were clean, and they did it quickly. I would say they're an A.”

“We were very satisfied, and I would use the company again if needed. The communication with the crew was very positive. I found them through a recommendation, and I heard of them before. I'd give them an A.”

“High's Chimney Service is a good company. I have no problem recommending them. They put in a wood stove for me in the fall, and they did a cleaning in April. Everything is holding up well. I'd give them an A.”

“I'm quite satisfied with High's Chimney. I've used them three times, and they've been very good. I would give them an A.”

“It was a very positive experience when High's realigned our chimney. It was kind of difficult, and they stayed on top of it. They were a very good group. They realigned our chimney after the earthquake, and they were very good. They were attentive because we were still having smoke coming down after they put the initial product in, and they finally figured it out by going outside of what they really had to do, so they were very good. I would grade them as an A.”

“High's Chimney cleaned my fireplace, and they didn't make any dirt or mess. It was a good job. I'd use them again. The technicians were good and did their job. I've had them before, and I like them. I'd give them an A.”

“I think the people were nice, and they did their job in a timely way. They did a good job with the chimney cleaning. We've used them in the past as well. They should get an A.”

“My service with High's Chimney was fine.”

“High's did chimney work. They came in and put their cloths down and everything. They did their work, cleaned up, and left, and it looked as if they hadn't been here at all. I really don't have any complaints. I would give them an A.”

“High's Chimney Service was fantastic—we love them. They built our chimney, and we usually use them once a year for cleanings. They're very friendly, courteous, personable, and informative, and they work very hard. I'd give them an A+.”

“High's Chimney did a fantastic job. My chimney was separated from the house. They came and tore the old chimney down, rebuilt the frame, and rebuilt the chimney. They're an A+.”

“The High's Chimney guys were very professional, and everything has held up wonderfully. The technicians were great—they were responsible, communicative, and very professional—A+.”

“High's Chimney did a good job. They cleaned up nicely, and everything works perfectly and has held up very well. The technicians were very nice, good folks. They deserve an A+.”

“We love High's Chimney Service. Working with them was a positive experience—they're great. They cleaned the chimney, and they've actually done some repairs on the chimney for us as well. The knowledge of the workers was excellent, and they cleaned up after themselves. They did a good job, and they did it all in one day. I would recommend them, and I would use them again. I'd rate them an A+.”

“They cleaned our air ducts and lined our chimney two or three years ago, and they did a very good job. The customer service and the workers were excellent. They showed up on time and were polite. My experience was overall positive. I wouldn't have called them again if I hadn't really been pleased with them. I'll give them an A+.”

“I like High's Chimney Service—they're great. They came and serviced my gas fireplace. The workers were lovely, and they showed up on time. It was a positive experience overall. I would give them an A+.”

“They worked on my fireplace, and they were great. They came on time, did the job, and it's perfect. I would recommend them. I would give them an A+.”

“I had High's Chimney Service clean the chimney, and I was very pleased with them. The final cleanup was excellent, and the technician was a nice young man. I'd give them an A.”

“I was really happy with their work. They were very efficient and answered all my questions. I didn't really know about my gas fireplace—it had not been cleaned for a long time—and they cleaned it. The workers were very pleasant, very respectful, and seemed to do their work well. I would say they're an A.”