High's Chimney Service Inc.
6th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

High's Chimney Service Inc. has received 4.7 out of 5 stars based on 234 customer surveys.
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6th year as a Best Pick Call
"We've spent 37 years building the perfect chimney company. Our masonry service is performed by real masons—not just chimney sweeps with trowels in their hands. We are not done until you are satisfied."

Mike Pinto | Vice President
Company Information
Services Offered
High's Chimney Service is a full-service masonry company offering residential chimney and fireplace construction, repair, rebuilding, repointing, video scan inspections, cleaning, and lining. The company also offers wood stove installation, dryer vent cleaning, and air duct cleaning.
Company History
Gary High founded High's Chimney in 1981 and continues to serve as president.
Distinctions
High's Chimney has on staff a Gas Specialist and two Woodburning Specialists certified by the National Fireplace Institute (NFI).
Additional Information
The company carries Regency Fireplace Products.
Licenses
#39200628
Areas Served
Washington, DC

Compiled Score:

High's Chimney Service Inc. has received 4.7 out of 5 stars based on 234 customer surveys.
5
184
4
39
3
6
2
5
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/22/2018

“It was a long time ago—about a year-and-a-half ago. High's Chimney Service installed a stove and a chimney liner. I liked that they were fairly prompt to price the job, and come out and do exactly what I wanted. Nothing noteworthy. I was very concerned. I believe that this chimney gave me problems. I think it smoked and something happened to the liner about six times. And they had to return about six times to fix the problem. I was somewhat concerned when I called up about it. They told me to open the damper and let the thing burn out, and they would get back to me in about a week. So, it wasn't a good experience. I would grade the overall experience with a C. The quality of work was good, but the experience wasn't very good. I was very concerned. It seems to me that my house would have burned down, had I not been there when the flames came through the chimney. I would be very hesitant to recommend them because of their lackadaisical attitude and the lack of concern for my property.”

Review by
02/22/2018

“High's Chimney Service was great. I liked the fact that they did not cost much more the second year when I said, 'Hey, I remember when you guys were offering this for a certain amount of money. And I know that it's been a year since you've offered that.' And they still had a pretty good deal. And they also were incredibly clean. They took the whole chimney apart, but my living room was totally clean, so that was great. I would grade the overall experience with an A. Quality of work—the house hasn't burned down yet, and I've been running fires in the fireplace which I couldn't do before they relined it and did everything. Customer service—they were really prompt. They were good on the phone, and came when they said they would. And I got an appointment pretty soon, which was what I wanted. This was a while ago. It's been like a year or something. They are very nice guys.”

Review by
02/22/2018

“It was fine. It was just a cleaning. They came highly recommended from our builder and two of our friends. They were fine. I didn't have a lot of communication with them, so they just came in and did the job and left. I don't have any complaints, but it was fine. They were fine. I didn't have a lot of communication with them. They literally came in, cleaned the chimney. They said that they found some cracks in it. We wanted to get that fixed, but the price that they gave us was outrageous. So we were little disappointed in that. But, we might use them again down the road, I don't know. They came highly recommended from people, so I don't want to say anything negative about them. I know people who have used them and loved them. So, they were fine. I would recommend them. They were fine. High's Chimney Service did a fine job.”

Review by
02/22/2018

“It was a little while ago. As I recall, they did a pretty routine sweep of the chimney. They might have done some construction in putting in a wood-burning stove. I can't recall if it was them—or it might have been a different company—but I think it was them. In any case, that was done well. I liked that it was smooth. There were no surprises, and it happened pretty efficiently. Nothing noteworthy, again, the communication was smooth and efficient. I would grade the overall experience with an A.”

Review by
02/22/2018

“They mainly did just an inspection and to tell me that I needed a new reflecting; but mainly, it was an inspection. I liked that they came when they said they would come; they did their job. I didn't have to worry about it. I didn't interact with them much, which was a positive thing. Nothing particularly noteworthy. There were no issues, which is a good thing for me. I don't have to worry. I just told them what I needed, and I got what I needed. I would grade the overall experience with an A.”

Review by
02/22/2018

“We've used them a couple of times, and they're fabulous. They've done chimney cleaning at one home a couple of times. At the other home, they took out the old chimney flues and put new chimney flues in. I liked the great service, decent prices—competitive pricing—and their availability. When we needed the work done, they were able to come in, get it done and get out. I would grade the overall experience with an A+. We've already recommended High's Chimney Service to friends.”

Review by
02/22/2018

“That was almost a year ago. They insulated the inside of the chimney. It was positive because they explained what they would do; they did what they explained; the price was good, and they also gave me tips on—this is my first chimney or active fireplace—and they gave me all the tips. The warranty was really good, as well. I would grade the overall experience with an A.”

Review by
02/22/2018

“I had a medium experience. They fixed some bricks on the chimney and put in a liner. It was neutral experience because they did good work, but the initial quote they gave, they should have realized they needed to do more work from the beginning instead of giving me two separate quotes. I would grade the overall experience with a B.”

Review by
02/22/2018

“It was a while back. It ended up being a little more expensive than I expected, but they did the work that I wanted them to do. They cleaned the chimney on the inside, and then they did some repairs to the chimney up on the roof—the flashing. They fixed the flashing around the chimney. I would grade the overall experience with a B.”

Review by
02/22/2018

“High's Chimney Service did a good job. Nothing in particular that I liked about them, I think they did a really good job. Technically, they are very excellent. They are not cheap, but they did a good job, and I'm happy with their work. I would grade the overall experience with an A.”

Review by
02/22/2018

“I liked that they were efficient and able to get the work within the time frame assigned to it. They came to clean out the chimney. They told me I had a cracked liner, and I ended up having to have the entire chimney liner replaced. I would grade the overall experience with a B+.”

Review by
02/22/2018

“I liked that High's Chimney Service did it in one day, so it was efficient. They repaired the chimney. My experience was good, with one or two problems. In the future, they can improve on better communication.”

Review by
02/22/2018

“It was good. It's been a while—a year and half ago. I liked that their pricing was reasonable, and they came and got the work done. So, I can't complain. I would grade the overall experience with a B+.”

Review by
02/22/2018

“I seem to recall they did something for me a year and a half ago. I can't remember anything that I liked or disliked about them. I would grade the overall experience with a B.”

Review by
02/22/2018

“Always. That was some time ago. I've used them for probably 16 years. They're reliable, and they do a good job. I would grade the overall experience with an A+.”

Review by
02/22/2018

“There's nothing that I liked or disliked about them, they just seemed honest and straightforward. I would grade the overall experience with an A-.”

Review by
02/22/2018

“I was very happy with them. Excellent work with no problems.”

Review by
02/22/2018

No review comments provided

Review by
10/19/2016

“They inspected the chimney and did some minor repairs. They were punctual. I'd give them an A.”

Review by
10/19/2016

“They did a chimney sweep for me. They cleaned a chimney. The guy was very knowledgeable. He seemed like he actually enjoyed his job. I'd give them an A+ rating.”

Review by
10/19/2016

“First time using this service. They did two gas fireplace inserts. Tech arrived on time; work was fast, efficient, clean. Definitely will use in the future.”

Review by
10/19/2016

“They replaced a broken part in a gas fireplace. It was what you'd expect. They did it on time and within the budget, which was reasonable. I would give them an A.”

Review by
10/19/2016

“We had some work done. They came in. They recommended something I didn't need though. They were cleaning. I'd give them a B.”

Review by
10/19/2016

“I had an estimate done and a new lining put in. I thought they did a good job. I'd rate them as an A.”

Review by
10/19/2016

“They were cleaning our fireplaces and we had an issue with a remote control that they fixed. They did what they said they were going to do, they came out when they said they were going to come out, and they did a great job with the cleaning. They get an A+ from me.  ”

Review by
10/19/2016

“They broke a piece of our damper at the top of the chimney where it attaches to the masonry. I didn't bring that up with anybody. We still haven't had it fixed. We have to jiggle with it every time we have a fire. I'd give them a D. They cleaned the chimney fine.”

Review by
10/19/2016

“They were installing a new gas fireplace and then they came out two other times to service it. There was a smell that was still coming from it, but they were able to fix it. Mario, the service tech, was very helpful, very knowledgeable, and really helped us out.”

Review by
10/19/2016

“They were the ones that came out and did the inspection of my chimney. Our chimney is old and needs to be updated, so they gave us our options, but we haven't done anything with the chimney yet. I thought they were very professional. They get an A from me.”

Review by
10/19/2016

“They were cleaning the chimney for me. They were professional, cleaned up after themselves, and came on time. They worked within the timeframe they said they would. I would use them again and I would refer them to others as well. They're an A+ company.”

Review by
10/19/2016

“They did a chimney cap and an inspection. They did it in a timely manner and they were pretty efficient about it. I had to press them a little bit to get the written report, but they finally got it to me. I'd give them a B+.”

Review by
10/19/2016

“They did an excellent job. They're excellent people. They were good. They were very courteous and professional. The guy's name was Oscar. It was excellent work with no complaints and I'm likely to recommend them.  ”

Review by
10/19/2016

“Mark did a great job. It was great. They were on time. They did the work promptly, correctly, and closed everything up. In one day, they had the entire thing replaced. They removed an existing tin-box fireplace. They self-contained a wood-burning fireplace, all the chimney components, and replaced it all. I'd absolutely give them an A grade. ”

Review by
10/19/2016

“They redid all of my flues. They were reliable. They basically got there, did the pricing, gave me the pricing right away, and I made an appointment. They came within a week and got it all done within one day. They were careful with inside and outside and I haven't had any problems since then. I'd had a couple problems, and they answered all my questions and were very informative. I'd give them an A overall. The other thing, they have the technology. When they come to assess and do an inspection of your chimney and the flues, they actually have a camera so you can actually see what they find and what's not working on your chimney. They have the right tools to give you an explanation of what's wrong and what needs to be fixed.”

Review by
10/19/2016

“It wasn't really work; it was a consult. My husband and I noticed some water and white residue on our chimney, and we wanted to make sure it wasn't leaking, so we had them come out to look. He confirmed that it was not leaking. I forget the scientific term he used for what we were seeing on the brick, but it wasn't mold. They did an inspection, told me it was aging in places, and what kind of work they thought it might need if I wanted to schedule. I'd give it a B+. Everything was fine. It was satisfactory, but it wasn't outstanding or exemplary. It was good. It was what I'd expect. I try to reserve the A's for above-and-beyond. They didn't do any work. It was all visual inspection and then quote. Everybody was fine, pleasant, and educated me on what was going on. They were fairly late, but they did call and explain the situation prior. Fortunately, I'm home all day anyway and it didn't impact me. If I were on a timetable, I would have been upset, but I wasn't. They did call and explain why they were running late. I was home anyway so it all worked out fine. Their cleanliness and expertise seemed perfectly fine. No issues.”

Review by
06/01/2015

“The people from High’s Chimney Service were absolutely outstanding. They got here on time, and they were extremely professional. I've got two very large chimneys, and after looking closely at the second one, the guy told me it didn't need to be cleaned. He didn't just charge me the $175 and move on. I found them through that Montgomery Best Pick Reports book. As a matter of fact, they were so good, I was moved to call the owner of the company and tell them how good they were—and I don't usually do that. They’re simply A+.”

Review by
06/01/2015

“They did a great job, and I thought they were polite and nice. They knew what they were doing, and they gave us some suggestions about what we could do if we wanted to improve the gas fireplace. I’d call that A-level work.”

Review by
06/01/2015

“It was great. They were on time, and they were quick and clean. It was pretty straightforward. The chimney was cleaned, and they did not make a mess when they did the work. I chose them because one of my neighbors recommended them. They did an A+ job.”

Review by
06/01/2015

“The things that made my experience positive were a combination of the price, the fact that they were here when they said they were going to be here, and that they took care of the problem. They fixed it for me. I think somebody told me about it, and that's how I got High’s Chimney Service. I'd grade them an A, definitely.”

Review by
06/01/2015

“I liked that the people from High’s Chimney Service called ahead and were courteous and quick. I'd give them an A.”

Review by
06/01/2015

“High’s Chimney Service cleaned my chimney for me. They did their job efficiently. I've had them do several years’ worth of stuff here. They deserve an A.”

Review by
06/01/2015

“High’s Chimney Service cleaned the chimney. Their staff was very professional and attentive, and they answered all my questions and did a great job. I'd grade them as an A+.”

Review by
06/01/2015

“They were very professional. I called them, and they set up a time quickly. When they came out, they were very clean, very professional, and timely, so I thought it was great. I'd grade them as an A.”

Review by
06/01/2015

“The quality of the product is fine, and they came on time for the service. I'd give them an A.”

Review by
06/01/2015

“They did their job. They earned an A grade.”

Review by
06/01/2015

“It was fine. The experience was excellent.”

Review by
06/01/2015

“Everything was good with High’s Chimney Service.”

Review by
06/01/2015

“High’s Chimney Service did a very good job. I was very satisfied.”

Review by
05/28/2015

“It was a chimney cleaning. The customer service was fine. They actually changed the date for me without any problem. I used High’s Chimney Service because we'd used them once before. They get an A.”

Review by
05/28/2015

“Everything was all right. They had to clean the chimney and check it for leaks and so on, and they did everything very professionally. It was excellent work—I have no complaints.”

Review by
05/28/2015

“It was mostly positive. I don't know if they remember me, but my chimney flue wasn't quite right after they left. I had to go in there and fix it myself. I don't know if it was them or it was me but that's an issue that bothered me about it. They did a cleaning. They took a look with a camera. I'd give them a B.”

Review by
05/28/2015

“They did some work for me. I really liked the service rep that came out. I'd used him before. He did a good job—he was quick and efficient. The last couple of times that I used them, it was chimney cleanings on two different properties. I went with them because of price. I would give them an A.”

Review by
05/28/2015

“When High’s Chimney Service did work for me, I liked that they were friendly. The price was reasonable, and they came to get the job done. I had used them before, so I was familiar with them, and I had heard of them through the other people in the neighborhood. Their customer service was good. I have no complaints. I'd say an A suits them.”

Review by
05/26/2015

“They're great. They get out here when they say they're going to be here, and they do a very professional job, which is to say they know what they're doing. Their rates are fair, and they were quick to set up the appointment. I've worked with them for several years. This time they did a simple cleaning. Before, they had done some extensive work. They had to install a stainless steel liner for the chimney. They had replaced firebrick in the fireplace, so they're skilled. They get an A for sure. They're good folks.”

Review by
05/26/2015

“The one's that, I think they are the ones. They are horrible. I don't, I want to make sure I don't confuse them. One of them that came in was horrible. They basically didn't do anything and then they charged us 160 for things they didn't do and then they kept calling us to apologize, whatever, once I complained. They actually charged us for services that were never performed. We actually requested a camera inspection of the chimney. Their camera could not fit through so they just basically, but they still charged us the full amount - $160. And then, they basically wrote on the paper the whole chimney, the whole house is going to go on fire if you don't replace the chimney because everything is broken. That's pretty much what they said. It was a horrible experience and again we would not use them. We would not recommend them. I think they should not be included. We requested them because they were highly rated and I don't know why we had such a bad experience. It could have been just the timing. I don't know. I mean at that point we did not want to deal with them. We were not comfortable. We were actually afraid that we were, were afraid to even complain directly to the company because they were just so inappropriate when they came to our house that we did not want to deal with them. I would say D+. I would not use them again.”

Review by
05/26/2015

“I would say they were professional. I haven't thought about the customer service. They were pretty nice and they responded in a pretty good time. Well they cleaned the chimney. I forget how I got the name. I got the name from another business in town. I'd give them a B.”

Review by
05/26/2015

“Well I liked the fact that they got back to us right away, didn't have to wait. Their getting back to us was timely and it was, we didn't have to wait. They came to just to check to, just to make sure nothing was blocking the chimney or anything like that. We actually, it was recommended by someone. I'd give them a B.”

Review by
05/26/2015

“High’s Chimney Service was very clean and very prompt. They cleaned the chimney and told me about the soot problem. The customer service was good—they were very efficient. We've had them before quite a few times. I'd give them an A.”

Review by
05/26/2015

“They made an appointment, they showed up on time and got the job done quickly, and they left. It was a fireplace cleaning and inspection. I got them from Best Pick Reports. I’d call them an A.”

Review by
05/26/2015

“I didn't have any complaints about their services. I have a gas insert fireplace, and I think they came out to service it. I chose them because I’m a past customer of theirs. I would say an A suits them best.”

Review by
05/26/2015

“They cleaned the chimney, and they did a good job—I had no issues. They were in and out. They were fine. They’re an A.”

Review by
05/19/2015

“I will use no one else but High’s Chimney Service. It’s a perfect service. I'd give them an A—no, an A+. A+—they're amazing.”

Review by
05/19/2015

“Their good communication made my experience positive. They relined my chimney in a wood-burning fireplace.”

Review by
05/19/2015

“I like the fact that they're always clean, on time, and reasonable. They clean the chimney. I don't remember where I found them. They've been coming here for years. I'd give them an A.”

Review by
05/19/2015

“It was really good. They were quick and efficient, and they didn't try to sell me stuff I didn't need, which was nice. They put on chimney caps. I'd grade them as an A.”

Review by
05/19/2015

“They did some chimney cleaning for us. They came in and got the job done, and it seemed like they did a good job. They seem like they know what they're doing. We've used them for two or three years now. They get an A from me.”

Review by
05/19/2015

“They did good work. They seemed to do a thorough job. They checked everything out pretty carefully and seemed to know what they were doing. They seemed pleasant. They cleaned the chimney, and then they did some work on the cement on the very top. I'd give them an A.”

Review by
05/19/2015

“High’s Chimney Service did work for me a year ago. The guys that were there were really nice and really willing to help figure out what the issue was. All they ended up doing was cleaning it, and it works. They didn't try to overcharge me. They get an A from us.”

Review by
05/19/2015

“The price was good. The response was quick, they were friendly and knowledgeable, and they seemed to do a good job. They cleaned my chimney twice—once in the fall and once recently. They had a reasonable price, so that's why I picked them. I'd give them an A.”

Review by
05/19/2015

“They came on time and did a good job. They looked at both chimneys and said that one chimney needed service and the other one didn’t. They did the work in good time, and everything was fine. They cleaned the chimney, and they fixed the pull that was broken. I chose High’s Chimney Service because I've used them before. I'd give them an A.”

Review by
05/19/2015

“I liked that they were very quick. They told us we didn't need what we had thought we needed, and it didn't take as long as we expected. They cleaned the chimney and the fireplace. I would say an A suits them best. They also put a screen on the top because we had problems with the birds. They did an excellent job on that.”

Review by
05/19/2015

“A team of two professionals came and cleaned the chimney. They were quick, and they cleaned up. The man in charge explained everything that they did in detail, and he answered all my questions. He just seemed extremely knowledgeable about his job in chimneys. I'd call what they did A-grade work.”

Review by
05/19/2015

“The guys that came over to inspect our chimney were really friendly. Also, when the guy was going over our chimney status, he didn't try to force us to buy anything extra. He was very honest and told us that it could wait another year if we wanted. He said that he wouldn't recommend going more than one winter without it, but he didn’t tell us that we needed to do it right this second. It was very cool. They seemed like really good guys. We found them in the Howard County Best Pick Reports. I'd give them an A, definitely.”

Review by
05/19/2015

“They're personable. They explain the process and show you along the way so you know what you're getting. I chose them because I went with the fastest service and best price. The very first time I used them about two and a half, three years ago, they explained to me the infrastructure of the chimney itself. They gave me a full understanding of it—they explained what they were going to do to clean it, how I could maintain it, and what not to use for the fire. They educated me on it. I'd give them the highest rating—A.”

Review by
05/19/2015

“They've done the service on our chimney in the past. They were fine. I've tried quite a few different services, and High’s Chimney Service has come here a number of times to clean our chimney now. They're the company that we've been using for the last year or two. Their service is great, and their people are very knowledgeable. Once a year, they come and clean out the chimney, and they've also done some repairs and put in a flue from a wood burning stove in the past. I found them because they were recommended by somebody else. It’s an A for them.”

Review by
05/19/2015

“My experience with High’s Chimney Service was just fine. I have two chimneys in my home, and after they cleaned the one that I used the most, I asked them to look at the other one and tell me what they thought I needed to do. They looked at it and said, ‘It's perfectly fine. You don't need to do anything.’ On their advice, I probably would have gone on and spent money to get that done, but I thought they were so responsible and helpful to me in terms of conserving some of my time and money. I appreciated that. I've used High's over the years. They put some covers on my chimney. When they realized it didn't work, they took them off, and it was not a problem. They earned their A from me.”

Review by
05/19/2015

“The people from High’s Chimney were good. They were on time and clean. For a chimney, that's a big thing. They just serviced the flue area. The company was recommended to us by the people who put our A/C in. I'd give them an A because they came and they did everything. When I saw what they did, I was like, ‘Man, I could have done that.’ It wasn't because they did anything wrong. It was because I didn't know that I as a homeowner need to get a shop-vac and clean the flue. He basically just cleaned it. I was like, ‘That was expensive for cleaning,’ but he educated me so I don't have to do it again. There was no mystery involved. It was like, ‘Lady, you just clean this thing.’”

Review by
05/19/2015

“They were great—very professional. I used to be in remodeling business myself, and they show up when they're supposed to and are polite. They cleaned up after themselves. They just came and did the job they were supposed to do. I had them first come out to clean the chimney for me, and in that case, they did that. They showed me the pictures inside the chimney, and they showed me pictures of the condition of the top of the chimney. That’s why I called them back for the second time. They replaced parts on the top of the chimney and replaced the chimney cap. I've been in the business, and I’d call them an A-grade company.”

Review by
05/19/2015

“I've used them for ten years. Every year, they come in and clean my chimney. They certify it, too. I never worry about a chimney fire. Their prices are reasonable. When some of the wall was cracked, they went, ‘No problem,’ and they fixed it immediately. They clean up after themselves. They don't leave a mess, and they're just very honest and professional. They usually come in, clean my chimney, inspect it, and make sure it's ready to go for the season. I know they were good. They weren't the first one that I used, but it's been a long time. They’ll be back this year. They’ve earned an A.”

Review by
05/19/2015

“They installed a wood insert for our chimney, and they do our cleaning. What I like about them is that they're very professional, very knowledgeable, nice, and polite, and they actually came back and did some more service for us that was related to a break in our brand new wood insert at no cost. It was under warranty. It was so easy and cheap. I think we have another neighbor or someone that used them prior to us, so it was like a referral. They get an A.”

Review by
05/19/2015

“They were OK. High’s Chimney Service probably could have gotten more work out of me—I was ready to pay for it—but they didn't push. I don't know if that's a good or a bad thing. They had a good price and are good for the consumer, but maybe that’s not good for the company leadership. They showed up on time. They were very professional. The guy brought a deputy. There were no issues. They did some furnace work. I’d rate their work with an A.”

Review by
05/19/2015

“They came and cleaned our chimney. It was fine. I like that they left our chimney clean so we could have fires in it in the winter. That was important in our fireplace. We also really like that they left everything in a clean way and didn't make a huge mess—they could have potentially done that. I think that my husband found them from a recommendation from somebody, and I think we had used them before. I'd say it was A-grade work.”

Review by
05/19/2015

“It was fine. They bothered me for follow up when follow up wasn't necessary. Well the service, or the people who came on site and did the work was fine, but the service of the people who worked in the office was not. They did a cleaning. We had used them before. I don't know how we found them. Well it sounds like it's more based on the quality of the actual service so I guess I would give them a B.”

Review by
05/19/2015

“I thought their customer service was good. Their technicians were friendly and fairly quick, and they seemed competent. Overall, High’s Chimney Service just struck me as being a well-run outfit. They did two things—they first cleaned our chimney, and then they repaired it. I believe they were recommended by a friend. I would give them an A.”

Review by
05/19/2015

“I've used them every year to clean our chimney. I like that they're reasonable. They come when they say they're coming, and they do a good job. They clean the chimney and the box where the fire is. It's got to be 30+ years since I started using them. Actually, they've done some repair work as well on the chimney. They put in the new liner a number of years ago. I’d say they earned their A.”

Review by
08/18/2014

“Highs Chimney cleaned my chimney. I'm assuming they did good quality work. It appears they did what they were supposed to do. I didn't really get up in the chimney to see how clean it is. I haven't had any reason to use the chimney since they came and cleaned it. They did clean up after themselves. I would grade them a B. I would recommend them.”

Review by
08/18/2014

“They did work to the inside of the chimney, and I like the work they did. They cleaned up after themselves. The technicians were friendly and courteous, did a good job, and were trustworthy. I would recommend them. They deserve an A+.”

Review by
08/15/2014

“High’s Chimney Service was fantastic—we love them. They built our chimney, and we usually use them once a year for cleanings. They’re very friendly, courteous, personable, and informative, and they work very hard. I’d give them an A+.”

Review by
08/15/2014

“He tried to sell me about $3500 worth or $2500 worth of fixing that I don't think we need. He cleaned my chimney, which is exactly what I asked him to do. This was not my first occasion using the company. The service was fine and what he did. I would grade them a C. He said he couldn't clean it any better. I'm not sure that's the case. He certainly shouldn't have tried to sell me on so much repair, which I don't think it needs.”

Review by
08/15/2014

“It was fine. They did a chimney clean. I was quite satisfied. I would grade them a B+. I have no idea what they could do better to get a higher grade. I would recommend them.”

Review by
08/14/2014

“I think the people were nice, and they did their job in a timely way. They did a good job with the chimney cleaning. We've used them in the past as well. They should get an A.”

Review by
08/14/2014

“Highs Chimney were terrible. We had bricks pop out of the chimney, so we had them come out. The job for a chimney was $600. The other thing was about $2,000. What they did was that they needed to vent our hot water heater with the exhaust to the chimney. That night, after they did the work, my boiler shut off because they vented my boiler. They took my exterior intake from my boiler and connected it to my exhaust. When they came to fix it, they used my stuff in my garage. They wouldn't call me back. They were dishonest, unknowledgeable, incompetent, they almost ruined my boiler. They were the worst experience. They did more damage to my house because now I have this hole in my wall for no reason.”

Review by
08/14/2014

“High’s Chimney Service was very nice. They cleaned my chimney, and they did a good job. They got here on time, they did the job, they cleaned everything up, and there was no soot or anything around. I've used the company before, and I'd give them an A+.”

Review by
08/14/2014

“High’s Chimney cleaned my fireplace, and they didn't make any dirt or mess. It was a good job. I'd use them again. The technicians were good and did their job. I’ve had them before, and I like them. I'd give them an A.”

Review by
08/13/2014

“I liked the way that they explained things to us. They showed us where the key fit into the wall for the gap, and they answered a lot of questions that we didn't know anything about. I chose them because the company came in and did some other work in our previous house, so we remembered their name. They deserve an A+.”

Review by
08/13/2014

“Everything went well. It was good. I would use them again if needed. I would recommend them. I'd give them a B+.”

Review by
08/13/2014

“I liked that they were efficient and matched up the brick perfectly. I would use them again, and I'd give them an A.”

Review by
08/13/2014

“They were on time, cheap and friendly. They cleaned and repaired my fireplace. I'd give them an A+.”

Review by
08/12/2014

“My service with High’s Chimney was fine.”

Review by
08/12/2014

“They were prompt. They fixed my chimney—the top of it—and swept it. The work has been holding up great. I'd give them an A+.”

Review by
08/12/2014

“The work Highs Chimney did was fine. It looks good. I was a little upset because they didn't come back to take it down again. I'd give them a B.”

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