Chimney Cricket, Inc.
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Chimney Cricket, Inc. has received 4.4 out of 5 stars based on 114 customer surveys conducted through Our Research Partners.
5
82
4
13
3
6
2
9
1
4
7th year as a Best Pick Call
"Since 1989, Chimney Cricket, Inc., has provided comprehensive, quality, and reliable chimney sweeps, inspections, and repairs. We pride ourselves on our customer service and safety. Our master-level technicians have years of experience and are certified by the Chimney Safety Institute of America."

Philip Taggart | Founder
Company Information
Services Offered
Chimney Cricket, Inc., offers a full range of residential and commercial chimney and fireplace services, including chimney cleaning, sweeping, repair, rebuilding, relining, inspection, and cap installation. Other services include tuck-pointing, fireplace repair, dryer vent cleaning, and installation of gas logs, dampers, wood stoves, and gas stove inserts.
Warranty
Chimney Cricket, Inc., offers a lifetime warranty on stainless steel chimney flue liners and caps.
Company History
The local, family-owned-and-operated company began servicing the Delaware County area in 1989.
Distinctions
All master-level company technicians are Chimney Safety Institute of America (CSIA) Certified Chimney Sweeps.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Broomall, Bryn Mawr, Chaddsford, Havertown, Malvern, Media, Philadelphia, Springfield, Villanova, Wayne, West Chester
Address
181 Fairview Road
Woodlyn, PA 19094
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
PA119392

Compiled Score:

Chimney Cricket, Inc. has received 4.4 out of 5 stars based on 114 customer surveys conducted through Our Research Partners.
5
82
4
13
3
6
2
9
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/18/2022

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Review by
05/18/2022

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05/18/2022

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Review by
05/17/2022

“Overall, we had a very good technician. The tech was very knowledgeable and thorough.”

Review by
05/16/2022

“Extremely thorough”

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05/16/2022

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05/16/2022

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05/16/2022

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Review by
08/04/2021

“Assisted in decisions regarding options available…very helpful!”

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07/15/2021

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07/12/2021

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07/12/2021

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07/08/2021

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07/05/2021

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07/05/2021

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07/05/2021

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05/19/2021

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05/19/2021

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05/19/2021

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Review by
05/19/2021

“Yes.”

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05/18/2021

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Review by
05/12/2021

“competent, punctual, clean - a delight to have them!”

Review by
05/12/2021

“They were professional, came on time, did what they had to do, cleaned up, and left.”

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05/12/2021

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05/12/2021

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05/12/2021

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Review by
05/12/2021

“I was promised a ne fireplace by the nd of March and am still waiting in mid-May when I no longer need the heat.”

Review by
05/12/2021

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Review by
05/11/2021

“The gentlemen that came to my home were professional, polite, and they answered all of my questions and were very nice.”

Review by
05/10/2021

“The gentleman that came out was very knowledgeable.”

Review by
05/10/2021

“Everything about them was good. They were professional, came on time, and easy to work with. We had an issue where one of the gutters was damaged on accident. They were able to get someone out immediately to fix it.They did a really great job.”

Review by
05/10/2021

“They very professional. They seemed to know what they were doing. They were neat, tidy, and cleaned up after themselves. Their professionalism was exceptional.”

Review by
05/10/2021

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05/10/2021

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05/10/2021

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Review by
05/10/2021

“They do not return calls.”

Review by
05/10/2021

“Chimney Cricket lied from the minute they walked into my house.”

Review by
05/08/2021

“Our quote was detailed and well explained. The work was completed in a timely manner, by courteous and professional staff, and our worksite was left clean. We're delighted with the finished product!”

Review by
05/08/2021

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Review by
05/07/2021

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Review by
05/07/2021

“Professional and knowledgeable staff who give quality service. We use them every year to sweep our chimney and to check our chimney's structural integrity.”

Review by
05/07/2021

“ALL I GUYS CAME 3 HELP ME IN A SERIOUS SITUATION. MUCH APPRECIATED.”

Review by
05/07/2021

“I previousely gave chimney Cricket 5 stars since my recent service call i will give them a 3 star and really shouldnt be that high! $325.00 for a service call to fix flame going out and never fixed it spent 3hours of talking to me and walked away saying they were going to order limit switch AND after checking a month later still never ordered so i looked up model and ordered part myself for $15.00 and installed myself in 15 minutes! SO $325.00 for a $15.00 part that took 15 minutes! THAT I INSTALLED!!! But I will give them another chance before i move on since i know someone that works for this company I just don't like being ripped off!!!!”

Review by
05/07/2021

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Review by
01/19/2021

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Review by
01/19/2021

“I had an issue with a cap coming off. I am not sure if it was to do with the work they did. They came back out and put it on free of charge. They were very responsive.”

Review by
01/18/2021

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Review by
01/12/2021

“Organized scheduling. Timely and professional workmanship.”

Review by
01/07/2021

“They were professional, responded quickly, and I think they did a good job.”

Review by
01/07/2021

No review comments provided

Review by
01/05/2021

“Very professional, on time, good price and clean work”

Review by
01/04/2021

“The gentleman who worked on the chimney was very courteous, very conscious about not getting the house dirty. He got the carpet a little bit dirty but was very self-conscious about cleaning it up.”

Review by
01/01/2021

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12/31/2020

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12/30/2020

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12/29/2020

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12/28/2020

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12/28/2020

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12/28/2020

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12/28/2020

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12/28/2020

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12/28/2020

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12/28/2020

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12/23/2020

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12/23/2020

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12/23/2020

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Review by
12/23/2020

“Highly professional service”

Review by
12/23/2020

“I had CC come for an inspection and cleaning. The guy who did the work failed to set up his equipment properly and blew soot all over my living room. He then lied about this to his boss who refused to do anything by way of compensation for cleaning (the furniture). The repair guy also made an offer to come off the books and "repair" my chimney. His boss wasn't interested in hearing about this. Very unprofessional”

Review by
12/23/2020

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Review by
09/19/2019

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Review by
08/29/2019

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08/29/2019

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08/19/2019

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08/18/2019

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08/18/2019

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08/18/2019

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08/18/2019

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08/07/2019

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08/07/2019

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08/07/2019

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Review by
08/07/2019

“I only had one issue, and they satisfied that. It was more or less an aesthetic situation, where they parsed the chimney, just didn't parse the whole chimney. That could have been because of that one individual person, but I let the office know about it and they straightened it out.”

Review by
08/07/2019

“I was most satisfied with the courtesy and the service.”

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08/07/2019

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08/07/2019

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08/07/2019

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08/07/2019

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Review by
07/30/2019

“Excellent work. Excellent result. Stand by their work. Highly recommended.”

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07/28/2019

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07/16/2019

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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Review by
07/03/2019

“My husband was the one that dealt with the company and the technician and he had nothing but good things to say about them.”

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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Review by
07/02/2019

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