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FEATURED REVIEWS
“Everything about them was good. They were professional, came on time, and easy to work with. We had an issue where one of the gutters was damaged on accident. They were able to get someone out immediately to fix it.They did a really great job.”
“They very professional. They seemed to know what they were doing. They were neat, tidy, and cleaned up after themselves. Their professionalism was exceptional.”
“Our quote was detailed and well explained. The work was completed in a timely manner, by courteous and professional staff, and our worksite was left clean. We're delighted with the finished product!”
“The gentleman who worked on the chimney was very courteous, very conscious about not getting the house dirty. He got the carpet a little bit dirty but was very self-conscious about cleaning it up.”
“Excellent work. Excellent result. Stand by their work. Highly recommended.”
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“Overall, we had a very good technician. The tech was very knowledgeable and thorough.”
“Extremely thorough”
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“Assisted in decisions regarding options available…very helpful!”
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“Yes.”
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“competent, punctual, clean - a delight to have them!”
“They were professional, came on time, did what they had to do, cleaned up, and left.”
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“I was promised a ne fireplace by the nd of March and am still waiting in mid-May when I no longer need the heat.”
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“The gentlemen that came to my home were professional, polite, and they answered all of my questions and were very nice.”
“The gentleman that came out was very knowledgeable.”
“Everything about them was good. They were professional, came on time, and easy to work with. We had an issue where one of the gutters was damaged on accident. They were able to get someone out immediately to fix it.They did a really great job.”
“They very professional. They seemed to know what they were doing. They were neat, tidy, and cleaned up after themselves. Their professionalism was exceptional.”
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“They do not return calls.”
“Chimney Cricket lied from the minute they walked into my house.”
“Our quote was detailed and well explained. The work was completed in a timely manner, by courteous and professional staff, and our worksite was left clean. We're delighted with the finished product!”
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“Professional and knowledgeable staff who give quality service. We use them every year to sweep our chimney and to check our chimney's structural integrity.”
“ALL I GUYS CAME 3 HELP ME IN A SERIOUS SITUATION. MUCH APPRECIATED.”
“I previousely gave chimney Cricket 5 stars since my recent service call i will give them a 3 star and really shouldnt be that high! $325.00 for a service call to fix flame going out and never fixed it spent 3hours of talking to me and walked away saying they were going to order limit switch AND after checking a month later still never ordered so i looked up model and ordered part myself for $15.00 and installed myself in 15 minutes! SO $325.00 for a $15.00 part that took 15 minutes! THAT I INSTALLED!!! But I will give them another chance before i move on since i know someone that works for this company I just don't like being ripped off!!!!”
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“I had an issue with a cap coming off. I am not sure if it was to do with the work they did. They came back out and put it on free of charge. They were very responsive.”
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“Organized scheduling. Timely and professional workmanship.”
“They were professional, responded quickly, and I think they did a good job.”
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“Very professional, on time, good price and clean work”
“The gentleman who worked on the chimney was very courteous, very conscious about not getting the house dirty. He got the carpet a little bit dirty but was very self-conscious about cleaning it up.”
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“Highly professional service”
“I had CC come for an inspection and cleaning. The guy who did the work failed to set up his equipment properly and blew soot all over my living room. He then lied about this to his boss who refused to do anything by way of compensation for cleaning (the furniture). The repair guy also made an offer to come off the books and "repair" my chimney. His boss wasn't interested in hearing about this. Very unprofessional”
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“I only had one issue, and they satisfied that. It was more or less an aesthetic situation, where they parsed the chimney, just didn't parse the whole chimney. That could have been because of that one individual person, but I let the office know about it and they straightened it out.”
“I was most satisfied with the courtesy and the service.”
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“Excellent work. Excellent result. Stand by their work. Highly recommended.”
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“My husband was the one that dealt with the company and the technician and he had nothing but good things to say about them.”
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