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FEATURED REVIEWS
“Everything about them was good. They were professional, came on time, and easy to work with. We had an issue where one of the gutters was damaged on accident. They were able to get someone out immediately to fix it.They did a really great job.”
“They were great at communication and really did some high profile work.”
“They very professional. They seemed to know what they were doing. They were neat, tidy, and cleaned up after themselves. Their professionalism was exceptional.”
“Our quote was detailed and well explained. The work was completed in a timely manner, by courteous and professional staff, and our worksite was left clean. We're delighted with the finished product!”
“Organized scheduling. Timely and professional workmanship.”
“Assisted in decisions regarding options available?very helpful!”
“The were pretty good at what they needed to do. It was an estimate only.”
“They were quick, efficient, and timely.”
“They did what they were hired to do. It wasn't a big job.”
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“The person they came to my home was great”
“Yes.”
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“They explained each step of what they were doing as well as what steps I needed to take in order to use my fireplace safely”
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“competent, punctual, clean - a delight to have them!”
“They were professional, came on time, did what they had to do, cleaned up, and left.”
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“I was promised a ne fireplace by the nd of March and am still waiting in mid-May when I no longer need the heat.”
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“The gentlemen that came to my home were professional, polite, and they answered all of my questions and were very nice.”
“They very professional. They seemed to know what they were doing. They were neat, tidy, and cleaned up after themselves. Their professionalism was exceptional.”
“They met my expectations.”
“The gentleman that came out was very knowledgeable.”
“Everything about them was good. They were professional, came on time, and easy to work with. We had an issue where one of the gutters was damaged on accident. They were able to get someone out immediately to fix it.They did a really great job.”
“They were great at communication and really did some high profile work.”
“The cleaning was good though despite their best efforts and the screening of the front of the fire place there was still a layer of soot in the vicinity.”
“They do not return calls.”
“Chimney Cricket lied from the minute they walked into my house.”
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“Our quote was detailed and well explained. The work was completed in a timely manner, by courteous and professional staff, and our worksite was left clean. We're delighted with the finished product!”
“Please send me a copy of the receipt 4 the cage around chimney.”
“Professional and knowledgeable staff who give quality service. We use them every year to sweep our chimney and to check our chimney's structural integrity.”
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“Not at all was disappointed after having such a good experience before!”
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“I had an issue with a cap coming off. I am not sure if it was to do with the work they did. They came back out and put it on free of charge. They were very responsive.”
“Both Danny Block and Aaron worked well together, were willing to scan the manual for the (tricky) Clydesdle insert to remove interfering components, and worked up quite a sweat cleaning the liner. They left the fireplace exterior immaculate, going the extra mile to beneat and thorough. I hope they are available to return after the 2020-2021 heating season.”
“Organized scheduling. Timely and professional workmanship.”
“They were professional, responded quickly, and I think they did a good job.”
“Very professional, on time, good price and clean work”
“They are extremely courteous people.”
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“Bob Harper”
“I would like to recognize Bob.”
“There is no one in particular I would like to recognize. They were all professional, responsive, and explained things clearly.”
“It was just inspection.”
“Professional and clean”
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“Highly professional service”
“All this with whom I worked and spoke.”
“The work staff and those scheduling our appointments ar? always helpful and efficient!”
“I had CC come for an inspection and cleaning. The guy who did the work failed to set up his equipment properly and blew soot all over my living room. He then lied about this to his boss who refused to do anything by way of compensation for cleaning (the furniture). The repair guy also made an offer to come off the books and "repair" my chimney. His boss wasn't interested in hearing about this. Very unprofessional”
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“The receptionist is wonderful. She is always great to work with and makes things go smoothly.”
“I thought they were polite and did clean work.”
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“I would like to recognize Peter for his exceptional service.”
“Their timeliness of getting the job completed on time.”
“The two gentlemen who came out were very professional. The receptionist is also a very nice and helpful woman.”
“Don't remember their names.”
“I would like to recognize the gentleman who frequently comes. I don't remember his name but he did have a foot injury which prevented him to come for a while. He is extremely courteous and very helpful.”
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“I don't remember their names.”
“I only had one issue, and they satisfied that. It was more or less an aesthetic situation, where they parsed the chimney, just didn't parse the whole chimney. That could have been because of that one individual person, but I let the office know about it and they straightened it out.”
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“I was extremely happy with them and I have no complaints.”
“I would like to recognize John for exceptional service and being responsive.”
“My husband was the one that dealt with the company and the technician and he had nothing but good things to say about them.”
“The gentleman that told us the information about the project was very professional and helpful.”
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“They always meet my expectations.”
“They met all of my expectations and did a great job.”
“I was satisfied because the work was good.”
“They kept the house clean throughout the process, vacuuming well and making sure everything was very clean while they were doing the work.”
“Chimney caps look nice”
“Sorry, I don't remember the team that did my job.”
“I was very satisfied with quality of work and high level of employee professionalism. I have recommended Chimney Cricket to family, friends and co-workers.”
“Sorry, I'm not good at remembering names. All who come provide exceptional service.”
“the guys that were on site, extremely neat and on time, kept it clean the entire process”
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“Easy to deal with”
“Bob Harper always does a great job for me with my gas fireplace.”
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