Nature's Own Chimney Cleaning
2nd year as a Best Pick
certified company
A
rated
Based on 113 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
2nd year as a Best Pick Call
"At Nature's Own, we put the customer first. We are not done with any job until the customer is happy. We are a family-run business, but we have the tools and knowledge of the big guys. From leaking chase covers to complete chimney rebuilds, we can solve your chimney repair needs."

Frank Whittemore | Owner
Company Information
Services Offered
Nature's Own Chimney Cleaning provides a variety of chimney services for residential and commercial customers, including cleaning, sweeping, rebuilding, repair work, and inspection. The company installs chimney caps, gas logs, and dampers and also offers tuck-pointing, fireplace repair work, wildlife removal, dryer vent cleaning, and duct cleaning.
Warranty
The company offers a warranty on all services.
Company History
Nature's Own is a local, family-owned-and-operated company that was founded in 2005.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 113 homeowner reviews:
“It was a very good experience. They installed gas logs, and they did a perfect job. We were pleased with them 100 percent. They came when they were supposed to, and they did the installation flawlessly in a quick amount of time. It worked great. Everything was just right. I'd say Nature's Own gets an A+.”
“Nature's Own did a chimney repair and a chimney cap installation. I'd give them an A+.”
“The technician was really nice and helpful. He did a chimney cleaning. They did a good job, and they did it quickly. They were on time, they wore booties inside the house, and I didn't have any trouble with dirt when they left. It was an A+ job.”
“They cleaned the chimney. They're an A+. They did a good job.”
“They did chimney cleaning work on a rental property—A+.”
“They were good. They just cleaned the chimney, and it was very quality work. I'd give them an A.”
“They just swept my chimney. I'd say they're an A+.”
“They installed our gas longs. They're A+.”
“I'd give them an A+.”
“They did a good job, and I'm happy with them. They were cleaning the chimney. I'd grade them an A.”
“They did fine.”
“I had a chimney service, where they chimney sweep and test the flue and check for birds' nests. It was one of those things where it was done, and I didn't worry about it anymore. We just bought the house and wanted to check it out before we started a fire. I'd give them an A. The guy was very, very nice, on time, and dressed nicely.”
“They did good work. I'd give them an A.”
“They basically cleaned the chimney. The only issue that I had is that when I called them to clean the chimney I thought I was going to be able to my fireplace but I'm still having issues. The smoke is not coming out of the chimney; it's still kind of coming into the house. I never followed up with them, because somebody told me it was another issue so I just kind of left it alone. The people that came over were professional. I would give them an A. Everything was good. I had to wait about two or three weeks to actually get the chimney cleaned but when they got here, they got it all done within 30 minutes. They were very punctual. They cleaned up after themselves, so I didn't have any complaints. Obviously they were working on the chimney so it's a little bit dirty. They were two young kids looked like they were about 21, so as far as kind of asking questions about chimney's and stuff I didn't feel comfortable asking them a lot of in depth questions. I didn't feel like they had a lot of knowledge to be in that role being so young. But as far as them getting the job done and knowing how to do it, I didn't have any problems.”
“We have a gas logs type device. We were going to convert it over to the wood, but they showed us it was a nice unit. They cleaned and adjusted it. They respected my property—that's my biggest thing; that means a lot. They gave me a recommendation, and I did go with it. I was pleased with them. I'd give them an A grade for sure. I liked them, because they explained what they did as they were doing it. They were professional. They were very courteous. They showed me the damper and how they cleaned behind it. They seemed to know what they were doing, and they were clean with it and cleaned up. I was satisfied with their work and professionalism. They were here when they said they were going to be and all that, and did their job. I was pleased with them.”
“It was so long ago but I think they checked out my chimney and sealed some areas that were open. They came out last year. I'd give them an A.”
“They cleaned the chimney and replaced the chimney insert. It was cracked, so they had to replace that. I'd grade Nature's Own an A.”
“Nature's Own did a chimney cleaning for me last year. I'd give them an A. They showed up on time.”
“They cleaned my chimney. I'd give them an A overall.”
“They just did a quick chimney sweep for me. Everything was an A across the board.”
“I had a positive experience with Nature's Own. They cleaned and inspected the chimney for us. I'd give them an A.”
“They cleaned my chimney and fixed a gap. I'd say overall, it was an A-. I was expecting they would clean a bit more of the roof, but we didn't get that area cleaned.”
“They did a chimney sweep for me, and then they came back later and cleaned my gutters. It was A service. I was happy with it.”
“They cleaned my chimney. It was an A. They were clean.”
“They chimney had a hole in the backside, and they had to put the hardwood in it. I'd give them an A.”
“I had a wonderful experience. They did chimney and gutter work. I would give them an A rating for excellent work.”
“They did chimney work for me, and their customer service was excellent. I would give them an A rating.”
“Everything went well, and it was fine. They cleaned out the chimney, and they were very polite and very helpful. I would rate the company as an A.”
“They did chimney work for me, and their customer service was great. It's a grade-A company. I would tell a friend or family member that they were prompt and courteous.”
“They cleaned out my chimney. Their customer service was great. They get an A from me.”
“They did a good job. They did chimney work for me. I would give them an A rating.”
“They did some chimney work for us, and their customer service was very good. They were very attentive, and I would give them an A.”
“I liked that the service tech was very, very knowledgeable and friendly. He answered all of my crazy questions. I had questions about other services, but he was just really knowledgeable, and he sounded like he liked what he was doing. They did a chimney sweep for me, and they cleaned up pretty well before they left. It's an A-rated company.”
“They did great. He was a good, friendly, and courteous guy. He answered any questions that we had and overall, did a good job. They did a cleaning of our fireplace and chimney. The work area looked just fine—it looked great. He made sure that everything was cleaned up afterward. They get an A.”
“They did the job right. They came to clean my chimney. I don't know how long the job took because I wasn't home, but they did a real good job. They cleaned up everything. I would give the company an A grade.”
“It was great. They came out and did it quickly. They showed up on time when they were supposed to, which is the most important thing. They cleaned up the work area after they were finished with the work. They did a chimney cleaning for us. They get an A grade.”
“I'd never had a chimney sweep before, but they showed up on time and did the work quickly. The work area looked fine after they were finished. They get an A from me.”
“The guy that came out was clean, clean cut, nice, and polite. He took care of business, answered any questions, and was just a cordial person. He took care of business and left. He did a chimney sweep, and they cleaned up pretty well afterwards. It's an A-grade company.”
“I really wasn't here, but my wife was. But from my understanding, everything went fine. They did chimney work for me. It was my first time using them. I would give them an A rating.”
“Their customer service was very good. They cleaned my chimney. I would tell a friend or family member to use them.”
“They cleaned our chimney out, and they also cleaned the dryer vent out. Their customer service was fine. I would give them an A grade. They did what they said they were going to do, and we didn't have any issues.”
“They did chimney work, and I also hired them as a monthly exterminator. Their customer service was great. They earned an A. I would tell a friend or family member that the company has friendly, quick customer service.”
“They did a good job. We were very happy with them, and we'd recommend them.”
“I would give them an A rating.”
“They did a very good job. We're very happy with them, and as a matter of fact, I called them back to come back and do another job. Everything was just what I wanted. I would give them an A, and I would recommend them to a friend and family member.”
“We didn't have any complaints, and their customer service was fine. I would give the company an A rating.”
“They came on time, he was very efficient, and he cleaned up any debris that was left. He did a good job. This was my first time using the company, and I would grade them as an A.”
“They were nice, and they took care of the job. There were no big time overages, and they cleaned up after themselves well. As I recall, there was only one guy who did it. I would give them an A rating.”
“Everything was fine.”
“They did a good job.”
“It was fine—it was great.”
“They were concise, to the point, and relatable. They cleaned up my chimney. The work area was very clean, and they made sure to keep everything clean. They're an A-rated company.”
“The guy showed up on time, they seemed to do a thorough job, and they didn't seem to make a mess. They did a chimney sweep for me. It was my first time using the company. I would give them an A grade—I have no complaints.”
“They were clean, they were efficient, and they took their time with the project. They just did a chimney cleaning. It was my first time using the company. I would give them an A rating. I had no complaints.”
“They did my chimney cleaning. He was very professional and kind to my kids. The work area was very clean after the work. That was one of the things that I liked. He put down a floor cover and made sure that nothing got on the floor. They're an A. I don't have any complaints.”
“They were straight and to the point, and they were on time. They did a chimney sweep. I mostly hired them for sweeping and making sure that it was clean, so they took care of that for me. I'd give the company an A grade.”
“They were very friendly and thorough, and they explained the whole process. They did the chimney cleaning—a routine cleaning. I would give them an A grade.”
“They did what was required, and they also cleaned the inside of the chimney. The bottom part where the rack is was very thoroughly clean, and aside from the chimney sweeping, they cleaned the whole area. I thought that was nice. I haven't had to call them back after the fact. They're an A to me.”
“They came out when they were supposed to come out, and they didn't disappoint me either. They came out, and they nailed it. It was a business transaction—they kept their bargain, and we kept ours. We had a chimney cleaned, and they also came out and did some bug extermination. There were no problems. I'm the project manager, so I run all of it, but I didn't see anything that was alarming. I would give the company an A rating.”
“Nature's Own Chimney Cleaning did great, and the guy was wonderful. I liked the customer service. He was very nice and very clean, he put things on his feet, and he put a drape down. They did a chimney sweep for me, and they did A-worthy work. It was excellent, and they were really wonderful.”
“I had a very positive experience with Nature's Own. The guy knew what he was doing, and he was prompt. He cleaned the chimney and fixed the damper. Other people had said it was inoperable, but it wasn't. Nature's Own was readily available when I needed them. They were excellent; I'd give them an A.”
“Nature's Own was prompt, professional, and courteous. They did a chimney cleaning, and I also had them do the dryer vent. The cleanup was very good, very good. They get an A, and they're at the top of my list.”
“I was having a backup problem. Whenever I lit the wood that was in there, it would come back down. The guy went up, he cleaned it, and then he went up on the roof to check it. He did a really good job, and it works perfectly. I'd definitely give them an A+. ”
“They were very professional. They were thorough and very informative, and that made it a good experience for me. I'd give them an A.”
“Nature's Own was great. They cleaned out our chimney, and they didn't leave a mess. Everything was great. I'd give them an excellent rating.”
“They were very businesslike, and everything was perfect. They fixed some cracks in my fireplace. I would give them an A.”
“Nature's Own was on time and very clean, and they respected the interior of the home while they were doing their work. They cleaned our chimneys, and this is the second or third time that we've used them, so we're repeat customers. I'd give them an A+. ”
“We are very happy because they did a great job here. We recommend them. They did a chimney cleaning and explained everything about the chimney and how it works. They were very friendly and very professional. They're an A+.”
“Nature's Own did the chimney cleaning. We had the bar that's in the chimney, where you light the wood replaced. They gave us some ideas on what we could do. They did the cleaning, and they left the home the same way they came into it. It was a good experience. I would give them an A+, and I would definitely use them again.”
“Nature's Own Chimney Cleaning was fine. They cleaned both of our chimneys, and they also did repair work. It was done really well. Their customer service was very nice. I'd give them an A.”
“They cleaned my chimney, and they were very neat about it. They made sure everything was covered up, didn't get any soot anywhere, and were pretty quick too. I'd give them an A.”
“It was great. The guy was very nice, and everything seemed to work well after. He gave some good advice. They get an A.”