Fireplace & Chimney Authority
3rd year as a Best Pick
certified company
A
rated
Based on 245 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
3rd year as a Best Pick Call
"We are an established and popular company with an excellent track record for providing great customer service in the Midwest. We've earned an outstanding reputation for quality and excellent service. We believe in keeping our customers happy and providing them with products and services at a very competitive price."

Gerry Oshita | General Manager
Company Information
Services Offered
Fireplace & Chimney Authority offers chimney construction, repair, lining, cleaning, and capping. The company provides a variety of other services, including tuck-pointing; fireplace construction, installation, inspection, and repair; stove installation and servicing; and grill sales and installation.
Minimum Job
The company requires a $149 minimum for cleaning services.
Company History
The local company began in 1985.
Distinctions
Fireplace & Chimney Authority is a member of the National Chimney Sweep Guild and the Hearth, Patio, and Barbecue Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
The company installs a variety of fireplaces and carries Mendota, Kingsman, Lennox, RH Peterson, and many other product lines.
Areas Served
Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs
A selection of 245 homeowner reviews:
“My experience with Fireplace & Chimney Authority was fantastic. The time frame, the quality of the work, and the helpfulness in trying to pick out all the details made it positive. They replaced our doors to our fireplace, and they're custom made. I'd grade them an A+, hands down. They came in earlier than they said they would, and they were right on top of it. I have already recommended them.”
“They were cleaning out my chimney. I thought they were an A+. They were very nice to deal with, and I enjoyed working with them. I'm going to use them for my other projects.”
“I'd give them an A+ rating. They did a great job. They know what they're doing. They just figured it out, got it out, and redid the whole fireplace. It's great—really great.”
“I got a fireplace installed, and I love it. I'd give them an A+.”
“I got the chimney cleaned. I would definitely give them an A+ grade. They came early and they were really nice.”
“They earned an A+. No problem, they were in and out. They were fine. They put a new fireplace in.”
“They did glass doors for my fireplace. It was A+ work. I will recommend them.”
“I'm very happy with the fireplace. I'd grade them an A+.”
“I give them an A rating. They were checking the chimney.”
“They were fine. They put a new chimney cap on. I had no complaints at all.”
“It was fine. It was great, but I only used them one time, like a year ago. They did cleaning in the chimney and fireplace. There's no reason not to recommend them.”
“We had them come out and do an estimate. They did cleaning about a year ago. We had no complaints about that experience. The service was fine.”
“I'd give them an A. They re-capped the chimney. They're friendly, on time, and they do a good job. They didn't leave a mess around anywhere.”
“That was last year I think. It was fine, it was good. They went out of their way to match the brick, and they did a very good job. I have no complaints at all.”
“That was long time ago. I had no complaints—it was fine.”
“It's fine. I had a new fireplace put in last Christmas, we're fine, and the chimney is OK. I have no complaints at all.”
“It was fine. I have no complaints. They were very cordial and did the work well. It was to check the fireplace and make sure it was OK.”
“That was a long time ago. It was good. They installed a fireplace and doors. I have no complaints.”
“I'd say it was an A. They were punctual. They did a fireplace cleaning.”
“I give them five stars.”
“They did the work and cleaned up after themselves. It was fine. They were perfect.”
“I had an excellent experience with Fireplace & Chimney Authority. They're very good. I like their competence. They installed a new fireplace, and then they did granite and new fire doors on another fireplace. They did a great job. I'd give them an A.”
“Things were slightly delayed by weather but that's about it. They were able to match the bricks, and we have a house that has a specific style of brick. I'm not even sure what they call it anymore. It involved a specific kind of common brick that had a blackish tinge to it. Apparently, it was very popular in the 1950s, but it's not so popular now, so it's very had to find. We'd had repair work done ten years ago. The company that did it then just replaced it with regular, common brick, and of course, it didn't match at all. Fireplace & Chimney Authority was able to actually match the original mixture of old brick, so I'm very satisfied. They rebuilt the chimney about halfway down and put on a new cap. I guess I would say they were excellent. I haven't had any problems. There's a brick fireplace in the basement that was getting efflorescence, and until it doesn't develop anymore, I won't know for sure that that really solved the problem. On looks and the way it appears, it's definitely an A. It would be excellent if it solved the problem of the efflorescence of the bricks in the basement, and I won't know that for a while yet.”
“They seemed knowledgeable and professional, and they were able to perform the work that I needed. They installed a ventless gas fireplace. The installation took probably an hour. I'd give them an A. They were excellent.”
“They had the part available, and I liked that. They inspected the fireplace and figured out what part I needed. I ordered it and put it in myself. They just troubleshot it for me. The only work they did was the inspection. I'd give them an A. I had no complaints.”
“I liked their professionalism. They did fireplace doors for me, and the job took three hours. I'd say they're an A.”
“They came and got the job done. They cleaned the chimney. They showed up on time, they were very clean, and they had good customer service. I'd grade them as an A.”
“Fireplace & Chimney Authority was great. They were clean, and they got everything working. They got my fireplaces up and running and cleaned out. They replaced some things that had never been used since we moved in about five years ago, and they made sure everything was ready to go. I'd give them an A.”
“They actually supplied a fireplace for me and did some cleaning of the duct system. I was very satisfied with the work they did. The individual that I dealt with followed up on his calls to me as I was buying his product and stuff like that. He kept me well informed, and he gave me options of what I could use if I needed to replace more than I was thinking about replacing. They deserve an A.”
“They were on time, and they got the work done. They gave recommendations, and I felt everything was thoroughly checked out. They did a cleaning out of the fireplace, and they also did a dryer vent cleanout. They left the place clean without damage. I'd give them an A.”
“They cleaned the chimney, and they did a good job. They cleaned up after themselves. I'd say they earned an A.”
“They cleaned our fireplace. They came in and did what they needed to do, and we didn't have any issues. They were pretty clean. I'll give them an A.”
“Fireplace & Chimney Authority has done a couple of things for me. They did an insert fireplace with burning inserts, and then they came a year later and cleaned my chimney. When they cleaned my chimney, they left the place as clean as it was before they came. They're quick and efficient. They give accurate estimates, and they show up when they say they're going to. They're an A.”
“They were honest and straightforward, and they came in a timely manner. They did what they needed to do. They did a cleaning and an estimate for us. After they left, the jobsite was clean. I would give them an A.”
“I liked his knowledge. Actually, since we just moved into a new home, he did give us advice on which route to take. At this moment, we're not taking it, but he really did know everything that had to deal with it. They did cleaning for us. After they left, the site was actually pretty clean. I'd give them an A.”
“They cleaned our chimney again this year. They did a pretty good job. They left the house clean, and the workers were very, very friendly. I'd give them an A.”
“They were thorough. They actually did cleaning for me. They tried to sell me a new facing, which I do need, but they weren't pushy about it. He was just showing me when I'm ready. They did a great job, and I was very satisfied. They cleaned up very well afterward. I would say they're an A. I did not have any issues.”
“They did the service that I asked them to provide. They cleaned my fireplace, and they cleaned up after themselves. I chose them over a different company because they had installed the fireplace to begin with. I'd looked into other fireplace installers, and I preferred Fireplace & Chimney Authority over the others. I'd give them an A. I had no complaints.”
“They were knowledgeable, and they knew what to do. They just had to clean out our chimneys and clean out our dryer vent. They cleaned up after themselves. I'd give them an A.”
“I like that they had a physical place to go to when I was describing the problem that I was having. We had this problem—like a backfire or whatever—and I didn't know if the chimney was clogged. It turned out it was not clogged, so they cleaned it. Then, they put the chimney cap on where the chimney goes from the fireplace and boiler. They couldn't solve the boiler problem because they were just there to clean the chimney and to make sure that the chimney was not the cause of the explosion sound that was happening when the boiler would ignite. There's something wrong with the boiler and not the chimney, but they did clean the chimney. I'd give them an A.”
“They were cleaning my chimney. I wasn't here, but I don't have any complaints about it, so everything was OK. It was great.”
“They came out and did my chimney cleaning, and then they measured and gave me some ideas. They were very informative and clean. I chose them over a different company because my sister-in-law mentioned them. Fireplace & Chimney Authority gets an A.”
“They did good work. They came out on time and did what they were supposed to do, and they took care of it. They cleaned the fireplace. They cleaned up everything, and they showed me a couple of things I wasn't sure about. I used them because I bought the fireplace from them. I'd give them an A.”
“They did a good job. They did an inspection of two fireplaces. They showed up on time and delivered exactly what I expected, including answering some questions I had about what they had done. I'll say they're an A.”
“Everything went great. They replaced a damper. They had a good crew, and I would give them an A.”
“Fireplace & Chimney Authority did quality work. They were on time, they had quality products and did quality work, and it all turned out just fine. They put in new fireplace doors. It's an A for them.”
“They put in new fireplace logs for us. I was very happy with them. I'm going to use them for some deck work cleaning next week. I thought they were very professional. When they came in, I had a problem because I had a construction guy working on that fireplace, and I was afraid that maybe the gas was leaking. They came in and suggested the logs were old and stuff like that. I needed new ones. It was a very positive experience—they were in and out. I'd give them an A. It was very positive.”
“Fireplace & Chimney Authority built a fireplace in the house. They had good workmanship. They were friendly and very clean, and they had very good craftsmanship. I will give them an A.”
“They're a good company, and I'd work with them again. They did a chimney repair for me. After they finished, everything was fine. They cleaned up after themselves. I chose them over a different company because I called them for an estimate, and they actually showed up. They earned an A.”
“It was a good experience.”
“It was a positive experience. They did repair work for me.”
“They were friendly and knowledgeable, and they were able to answer my questions. They were cleaning out the fireplace and adding a new wall in the back of it. They cleaned up after themselves. I chose them because I've had them out here before to clean the fireplace. I'd give them an A.”
“Fireplace & Chimney Authority repaired the chimney, and they did a great job.”
“They were prompt, and they provided the service that we needed. They did some chimney repair. I would say they deserve an A.”
“I liked that they showed up when they were supposed to show up. They did chimney cap repair and some tuck-pointing. The job took a couple of hours. They cleaned up after themselves, and everything was good. I'd give them an A.”
“They were friendly, and they got the job done quickly. They replaced the back brick part of the chimney. It took them probably 30 minutes at the most. I chose them over a different company because I've been using them to clean my chimney for years now. I'll rate them as an A.”
“They were very responsive, and they did the work and got out. They relined the fireplace. Fireplace & Chimney Authority gets an A.”
“I called them to fix my grate, and they fixed my grate. They were very nice young fellows. They did a great job. I have no idea what they did with the fireplace, but I needed a space where they cover it so no birds can get in there. We very rarely use our fireplace. I chose them over a different company because they were the only one that could fix the kind of grate we have. So far, the grate works, so I'd give them an A.”
“I liked the service—it was pretty good. They follow up fairly quickly just to address any questions or issues that arise. Most recently, I had them do an annual fireplace service with cleaning, inspecting, and making sure there aren't any leaks or anything. I use them pretty regularly. I'd give them an A.”
“They were on time and completed the job as told with no overcharge. They had to put an exhaust fan on the top of the chimney. The job took one day. I chose them over a different company because they did the work originally ten years ago. The fan blew up, so I called them back. They're an A.”
“They did exactly what they said they were going to do. They replaced the doors to the ash catcher. I chose them because I actually had tried to visit a competitor who didn't honor the hours they listed. I called the Fireplace & Chimney Authority people, and they very quickly got me to the right people because they were a large organization. The first person I spoke with was not the right person, but they took the time and got me in touch with the right person who was in a different store. They were just very easy to deal with. They knew exactly what it was, and they scheduled the appointment. The price was within expectations, so it was a pretty painless experience. The guy came in, pried out the old doors, and put in the new ones. They cleaned up after themselves, which was important. They did it all with very little fuss. I'd say they're an A.”
“They arrived on time, and they took care of the problem. We had asked them for pricing for some other items that we wanted done, and they followed up with the pricing. We have a gas fireplace that wasn't lighting when we turned it on, so they fixed it. They also did the yearly cleaning of the fireplace. I'd give them an A.”
“Fireplace & Chimney Authority had very excellent customer service. The guys that came were wonderful—very friendly and very courteous. I had them do a cleaning and inspection, and then I had to get all this other stuff, and they had to come back. The same guy came back, and he was very nice. He did the liner and chimney stops, and he put some mortar in. They're an A.”
“They were outstanding. The gentlemen that were working were very nice, very efficient, and very thorough in what they did; they did a great job. We had to get our chimney and furnace relined, and they put a flue seal around it. Then we needed a chimney cap, and they had to revent the furnace. I'd give them an A.”
“Fireplace & Chimney Authority did a great job. They were pleasant guys, and they cleaned up after themselves. They were very friendly. Even my roofer said they did a real nice job.”
“I think that Fireplace & Chimney Authority did a very nice job. They did a high quality job. This was my first time using them. My brother referred them to me, and they put in four gas fireplaces for me. Everything went smoothly. I think they deserve an A+ rating—they were good.”
“They are great. They put a liner in the chimney. It was good, and the quality of service was excellent. I would give them an A rating.”
“Fireplace & Chimney Authority came out and cleaned out our chimney, and they did a great job. The servicemen were very good. I would give them an A+ rating.”
“They did a great job. They came within the last three or four years. I had problems with my pilot light, and they fixed it. They get an A+ grade for when they were here last.”
“Fireplace & Chimney Authority did the work that we requested. They did a great job, and I would give them an A+ rating.”
“The job was fine—it was what I required. Fireplace & Chimney Authority put in new logs and wired it for controlling the heat with a remote control. This was my first time using them. A neighbor recommended them, and I would give them an A+.”
“Fireplace & Chimney Authority was fine. I liked the cleanliness and the brick. They cleaned the fireplace for me. I chose the company over other companies because we had a screen that needed to be custom made, and they had done that, too. They did not leave anything lying around—they did a good job with their cleanup. If I were to mention the company to a friend or relative, I would tell them that the company did a good job. I would give them an A+. I had no complaints, and it was great.”
“They were recommended by my condo association. The fireplace is running just fine since they cleaned it out for me. I'd probably give them an A+.”
“I had a new screen put in, and it works fine. It's a good installation, and it works well. I'd give Fireplace & Chimney Authority an A+ grade—I'm very happy with it.”
“Everything was fine. They put a remote in for me—I'm handicapped, and I couldn't turn my fireplace on anymore. I've used them for about ten years, and I would use the company again. The workers that come out for me are very good. They're very polite. They do their jobs, they clean up after, and it's very satisfying—I have no complaints at all. I would rate them as an A+.”
“Fireplace & Chimney Authority did some cleanup for one of my chimneys. They did a good job. They arrived promptly, they told me about the work they were doing, and they gave me a good report in the end. This was my first time using them, and I would give them an A+ rating.”
“The work Fireplace & Chimney Authority did for me was good. I liked the logs and the work they did. They're very thoughtful and very clean, and they cleaned up their mess. That was the first time I had them do work for me. I chose them just by going to the different places. They came out to put in our fireplace gas logs for us. They're an A+.”
“Fireplace & Chimney Authority did some cleaning in my fireplace. The quality of work was good. I have used them several times. I would give them an A+ rating. I was very happy.”
“They did a good job. They were very thorough. They inspected the chimney for me and gave me instructions on how to use it. I had not used the company before, but I would tell friends and relatives that they should use them. I would give them an A+ grade.”
“They did what they were hired to do. They cleaned two fireplaces for us. I thought the time frame in which they finished the work was good. Since the work's been completed, everything has held up well. I think I've probably used them three times. They were easy to contact and that's what's kept me going back to their service. I would give them an A+ grade.”
“I did not use the fireplace all winter, and I wanted Fireplace & Chimney Authority to come out and see if I'd have any problems or blowback, and so they did. They were very courteous. I chose their service because I think I had them before, and I had a good experience. They were very prompt when they said they'd be here, so I would give them an A+ grade.”
“Fireplace & Chimney Authority was able to help me with my chimney service. They were pleasant and on time—they took care to be clean in my home. They took the time to make sure that I wasn't going to get ashes all over or anything like that. This was my first time using their company for chimneys. I had experiences with them before, and that's why I called them again. I bought several Christmas trees from them, so I was familiar with them. They did good work for me. They repaired my damper for my chimney. Based on my experience with their chimney work, this is a company I would contact in the future. I'd give them an A grade.”
“Everything was good. They did what they said they were going to do. This was my first time using them. They cleaned the fireplace after or before winter, and I would give them a solid A rating.”
“Fireplace & Chimney Authority was great. They cleaned my chimney and put a new cap on it. This was the first time that I used them, and I would give them an A rating.”
“Fireplace & Chimney Authority was able to help me. They were professional and did a good job. The workers were absolutely courteous when they were at my home. I want to say we have maybe used them once or twice in the past since we've lived in our house. This most recent time they took care of chimney cleaning. They absolutely take care of this work in a clean manner. I would give an A grade for them, for sure.”
“They fixed the fireplace, and they did a good job. They were able to do it in a timely manner as well. They came out to look over the situation and about two days later, they came back and fixed it. They cleaned up well after their service. I was here when they were working on it, and they did a very neat job. I'd probably give them an A grade. I would recommend them to others and use them again.”
“Fireplace & Chimney Authority did fine. They did a good job.”
“The company cleaned the chimney for me. They got the work done. I did not have any problems with the crew whatsoever. I would give them an A rating. If I were to mention the company to a friend or relative, I would tell them the company did good work.”
“It seems like it was done correctly. They put a lining in the chimney. I would use the company again. I would give them an A grade because I didn't have a problem.”
“The work was done how we wanted it, and we didn't have any problems. They came out to clean our chimney. Everything went fine. I'd give them an A. If I were to mention the company to a friend or relative, I would tell them that the company seems reliable and they did good work.”
“They came out in November of last year for some chimney work because the chain broke in our flue. The quality of the work was fine. They're an A.”
“Everything was fine with Fireplace & Chimney Authority. The pipe from the water heater had a problem, so they had to make it right. There were no problems with anything. I'd say they're an A-grade company.”
“My experience with Fireplace & Chimney Authority was fine. They were able to come and do the work. I knew they were capable. They actually put the fireplace in a long time ago. So, I've had a long relationship with them. They service the chimney for me, and I would give them an A grade.”
“They did a fine job. Something needed to be fixed, and they did a good job. They also cleaned the fireplace and the chimney pipes. The liner is cracked now, so we have to get that fixed. I would give them an A rating.”
“It was fine. Fireplace & Chimney Authority did a great job. They checked it out and put in new batteries. I would use them again. I would give them an A rating, and I would tell others that it is a good company. My son uses them also.”
“They were an easy company to work with. They came out on time, did the work on time, did it very well, and the people that they employed were great. What more could you ask for? They replaced some bricks in our chimney, but we also ordered a new door from them. They were both positive experiences. I'd give them an A grade.”
“Fireplace & Chimney Authority was able to help me. They were very prompt with being able to install a new gas fireplace system for us. My husband chose them over the different available providers. Based on my experience with this installation, this is a company I would use in the future if the need came up. I decided to do this work because we had just purchased this older home with the wood burning fireplace, and we wanted to convert it to gas for convenience. When they were finished with this work, the cleanup was very good. I would give them an A grade.”
“The people at Fireplace & Chimney Authority were easy to work with. They had some challenges matching my brick on my chimney, and they met those challenges. They did a nice job. I had them do both interior and exterior work—they have done a nice job on both. The cleanup was great, and I would give them an A rating.”
“Fireplace & Chimney Authority did fine. That was my first time using them. I called a few different companies and picked them. I think they were relatively close to my location. They actually came out and cleaned a particular fireplace—I have an enclosed fireplace, and they had to take it apart, clean it, and set it up. They got there on time, and the work was done right. I'd give them an A grade.”
“They did their job. They did cleaning for me. Since the work was completed, everything has held up pretty well. From start to finish, the time frame was efficient. I would give them an A grade.”