Dalworth Clean
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Dalworth Clean has received 4.7 out of 5 stars based on 430 customer surveys.
5
342
4
57
3
20
2
11
1
0
8th year as a Best Pick Call
"Our mission is to create lifetime customers by providing the ultimate service experience, which is why we've won many awards for good service. We provide a work environment that is fair, respectful, and rewarding for our entire team. We're environmentally responsible with our assets, and we believe in supporting our community."

James Smith | President
Company Information
Services Offered
Dalworth Clean cleans, repairs, and restores all types of residential and office flooring. The company also offers pet odor removal, drapery cleaning, upholstery cleaning and protection, fiber protective treatments, marble polishing, natural stone cleaning and sealing, concrete polishing and staining, wood floor cleaning, duct cleaning, and air quality and hygiene improvement services.
Warranty
Dalworth Clean offers a 100 percent customer satisfaction guarantee.
Company History
James Smith founded the family-owned company in 1976 and is still involved in its day-to-day operations, along with his mother, brother, son, daughter, brother-in-law, and nieces and nephews.
Employee Information
All service personnel wear uniforms and are subject to pre-employment drug testing as well as background and reference checks.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
12750 S. Pipeline Road Suite 1A
Euless, TX 76040
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Dalworth Clean has received 4.7 out of 5 stars based on 430 customer surveys.
5
342
4
57
3
20
2
11
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/05/2018

“It was good, but it's all bled back through. I feel that it needs to be redone. They did carpet and tile cleaning for me. This was on the carpet—it was a heavy stain, but it's faded back through again. As far as the cleaning, I'd give them a B. I don't know what bled through again—it may have been some oil or something in it—I can't really say they did a bad job, but the stain is coming back.”

Review by
02/05/2018

“The house I was moving into was empty, so they had free access to open rooms, which made it an easier job for them. They up-sold me a couple of times, which ended up being—they're very good and very expensive. I paid $1400 for carpet and hardwood floor cleaning. If it wasn't for the price—their quality of work is an A.”

Review by
02/05/2018

“I always have a positive experience with them. I love the service technicians. They do a good job. They did carpet cleaning for me;. there were no complaints, and I would recommend them.”

Review by
02/05/2018

“They did a great job. They were very professional. They've done both carpet cleaning and tile cleaning. They're A+ overall.”

Review by
02/05/2018

“They did a good job. I liked that the floors were cleaned. They did tile and carpet cleaning for me. I'd grade them A+.”

Review by
02/02/2018

“They did a good job;. they just came in, completed the job, and did it right the first time. They did carpet cleaning. They also did some tile too. —they're A+.”

Review by
02/02/2018

“The technician was pretty good. They did carpet cleaning for me. I'd give them an A+.”

Review by
02/02/2018

“Everything was great with the cleaning. We're very pleased.”

Review by
02/02/2018

“They get all A's on everything for both carpet and floors.”

Review by
02/02/2018

“They did my house and my daughter's house. They're very good. They did the carpet, and but they also did the wood floors at her house. At my house, they did the tile on the kitchen floor that's got recessed areas;. it's very hard to clean, and they got it clean. I'd give them an A.”

Review by
02/02/2018

“The last two times I had a particular young man out of Dalworth, and he did an excellent job. The first time they took care of carpet cleaning, and the second time it was a ceramic ceramic-floor, grout grout-cleaning kind of thing. They get an A.”

Review by
02/02/2018

“They did some damage to some baseboards that my wife discovered on her inspection after the work was performed; it was and not pointed out to us by them, which was kind of weird. If they did some damage they should have been upfront, and just said, 'Hey I did this damage,' '—maybe, discounted some of the price that we were charged—but overall, the carpet looked really good, for the most part. They did some stretch-work. When they stretched the carpet, whoever was doing the work damaged the baseboards. I would give them a B+ overall.”

Review by
01/26/2018

“They'd given us a quote on the hardwood floors. We just wanted them polished, cleaned and polished, so they were giving me a quote, —but they said they had to be stripped down and all of this stuff, and wanted $1000. I spoke to a lady over the phone when I set up the service, and she'd given me a price over the phone based on our conversation. When the tech got there, he said that no, he couldn't do it that way, —that they would have to be stripped. They wanted to charge $1000. That's not what we discussed, or what I was told. Ultimately we just had them clean the carpet in two or three bedrooms, and called it a day. I'd say it was neutral, based on that, because I feel like he was just trying to run run-up the cost on me after we'd gotten him into the house. For that last visit, I would give them a C. The carpets were pretty good, but I would give them a C, just because of the hardwood floor.”

Review by
01/26/2018

“The guy was friendly, and it looked like he did a great job cleaning the floors and the carpet. I would say an A+. They were punctual. I've used several carpet companies and they seem to be one of the better ones;. I certainly don't remember anything negative about them.”

Review by
01/26/2018

“The guy that cleaned my carpet knows too much business, —I mean, he's pretty nosy. They were just doing carpet cleaning, and they didn't do a good job, neither. They had to come back in two weeks and do it again. They deserve probably a D. No lawsuit involved. The quality was OK, but it wasn't, like, perfect.”

Review by
01/26/2018

“It was OK, —I think it was OK. The technician was very flexible. He seemed real knowledgeable about cleaning our, (inaudible) with some cloth covers, and he did a real outstanding job on that and a couple of throw rugs we had— so I was pleased with his professionalism. I'd give them a B+.”

Review by
01/26/2018

“I think what they did was good. There was just a misunderstanding of the pricing. They were cleaning the carpets, and they were supposed to clean the tile, but I ended up doing the tile myself. I'd give them a B.”

Review by
01/26/2018

“We had trouble, and they came out and fixed it. Stellar service, no problem. It was carpet cleaning. I'd give them an A. The first job was terrible, but they came back and made it right. We'll get them again.”

Review by
01/26/2018

“It was fine. It was great. The gentleman that helped was very knowledgeable, and quick, and on time, and; everything went great. They were doing a regular carpet cleaning job for me. I'd give them A+.”

Review by
01/26/2018

“They were doing carpet cleaning for me. I would give them an A.”

Review by
01/26/2018

“They did the job, and. He was a courteous guy. They did carpet cleaning. I'd give them an A+ grade.”

Review by
01/26/2018

“It's OK. They're all right. I think they were doing the carpet cleaning. I think I'll give them an A.”

Review by
01/26/2018

“It was OK. They were just doing a carpet cleaning for me. I'd give them a B-. (inaudible)”

Review by
01/26/2018

“I just really like the guy who did it— and he wasn't pushy, and he knew his stuff. It was just a regular carpet cleaning job. They deserve an A+.”

Review by
01/26/2018

“They did work for me. It's truly been years. I had no complaints with them. —it's been years, but they're great.”

Review by
01/26/2018

“They had the right machinery, and they did a good job. They were doing carpet cleaning for me. I'd give them probably an A.”

Review by
01/25/2018

“They were quick and efficient. I think for about a hundred bucks they steam steam-cleaned and restored three rooms, I think. They deserve an A+.”

Review by
01/25/2018

“We've used them quite a few times with our rental home, and the home that we live in in—and we like them a lot. It's for carpet cleaning. It's always an A.”

Review by
01/25/2018

“I think it was two rooms; they did carpet cleaning. I'll say it's an A+.”

Review by
01/25/2018

“I liked them. I'd rate the work very good. They did carpet cleaning.”

Review by
01/25/2018

“They did carpet cleaning. A+ is fine.”

Review by
01/25/2018

“They came, and they did a good job, and they left everything clean. They did what they said they were going to do. —they cleaned the couch. I'd give them an A, and. I'd recommend them.”

Review by
01/25/2018

“It was good. We actually ended up calling them back again when it was time to sell our house and got them to do a little bit more, but we had a good experience with them. I would say they're an A. They cleaned two or three different rooms— just regular carpet cleaning.”

Review by
01/25/2018

“I think that they're very, very positive as far as their customer service. and If I was thinking about moving again, I was going to call them again . because I have a credit with them— but that's not the only reason. What I like is that, if you're not satisfied, they come back out. And I will say the last person that cleaned my carpet with them, I don't think he did well—, it stunk. The first person who did it, they really, really, really, —I mean, they came back out. But the first guy, he must have done it a long time ago, and he really gave it a good cleaning. I watched and they, I stressed that I wanted my equipment clean, and they cleaned the equipment. They carried in the hose, so it wouldn't drag. —they did it all. The last guy was very nice, but he wasn't as experienced; and it was like he barely went over the carpet, and it stunk. I don't know if it was the water in his machine -. It did have a smell here, so I called them back, but I had to move before I could get it re-cleaned. but they are, so far, I don't think anybody else would be better. They're very good at customer service, and they're very nice and if you're not satisfied, —what more can you ask for, I’d like them to come back. They've just done carpet cleaning. I'd give them probably an A.”

Review by
01/25/2018

“It was positive, but there was a little negative because, —it's usually positive, but the last time had to be redone because we had paid for them to move the furniture and clean underneath the bed, but and he didn't do it. and they had to give us a $60 credit so we had them come back out, and use the credit, and do it again. I've been using them for several years since 2006, been living in Dallas since 2006 in since June. We use them for carpet and furniture. I guess I'd give it a B.”

Review by
10/15/2017

“The work was honest, efficient, and professional.”

Review by
10/14/2017

No review comments provided

Review by
10/14/2017

No review comments provided

Review by
10/14/2017

“They were unable to get all of the stains out without charging us extra to use some special solution. But, the service technician was courteous and professional.”

Review by
10/14/2017

“They always do a quick and good job, we have used them every time we get our carpet cleaned approx once a quarter, whether it needs it or not. My only issue with them is pricing the cleaning by square footage, I thought it more fair when small halls were free, and you did not have to pay for every square inch.”

Review by
10/11/2017

No review comments provided

Review by
10/10/2017

No review comments provided

Review by
10/10/2017

“My carpets were still dirty in places. I pointed it out in two rooms. They argued with me that it was a shadow in one of the rooms until I closed the blinds. They cleaned that spot but refused to go back and clean the other room. Most of the appointment, they yelled at each other to hurry up. I paid a high price to have 5 rooms done, and 3 of them were small rooms. The rooms with high traffic still looked dirty when they left. I would not recommend nor use them again.”

Review by
10/09/2017

“Very knowledgeable and professional service tech that managed to make my 10 year old furniture look brand new again.”

Review by
10/07/2017

“The carpet was very wet, not just damp. Did not remove the necessary amount of liquid to dry quickly. Operator was too quick in the entire process.”

Review by
10/06/2017

“Very satisfied with Dalworth cleaning services. The technicians were prompt and professional and made sure that I was satisfied with their work before leaving.”

Review by
10/06/2017

“Great.”

Review by
10/06/2017

No review comments provided

Review by
10/06/2017

No review comments provided

Review by
10/06/2017

No review comments provided

Review by
10/06/2017

“I submitted a full report of my bad experience and never received a reply.”

Review by
10/06/2017

“Mr. Louis always does a great job. He's professional and timely.”

Review by
10/06/2017

“Dalworth did an extreme cleaning service and air duct cleaning service for me. During the both services many things were damaged in my home. They proceeded to break the leg on my dresser in my master bedroom. They also broke my kitchen glass table. They had to come back and do the grout cleaning a 2nd time because the 1st time was horrible. They also damaged walls and the paint during the air duct cleaning. I would not recommend their services to anyone. They did make everything right and replaced all the damaged items. However the frustration and lack of respect for my belongings is unacceptable.”

Review by
10/06/2017

“Initial visit still had stains. Called and they sent another man out. He only made the spots larger and it left orangish circles in my light beige carpeting. Third call. Manager came with a new machine that lifted the stains followed by a man that retreated area. Now it is perfect again. I never gave up or did they. Good customer service????”

Review by
10/06/2017

“Ricky is the best! I am a repeat customer and& I always ask for him. Love the zero residue and organic nature of their business model! Please thank Ricky for me for being so great and reliable.”

Review by
08/24/2016

“I was well pleased with Dalworth Clean. They were here on time. The young man told me what he would be doing and pointed out some pet stains that may or may not come up. I like the job that was done. Will use them again.”

Review by
08/23/2016

“I had them clean my folks house. They came out and got the house all cleaned up. They did as good a job as they could do. They cleaned all the carpets, and I liked the guy that came out. I would say my total experience was A”

Review by
08/23/2016

“They cleaned my rugs and carpet, and they treated the carpets as well. They were here quickly, and the guy that did the service was really good. He was very personable, and he just did a great job. Overall, my experience would be graded an A.”

Review by
08/23/2016

“My experience with them was great. They cleaned my couches. They do carpet, tile, and grout. The guy was super nice. My stuff was in the storage for a couple of years and was really dingy, but now it looks great. Overall, I’d give them an A”

Review by
08/23/2016

“They did carpet cleaning and kitchen tile for me. The young kid was very friendly and very professional. He explained things about what he could and count not get out. It was just very well done. I would grade my overall experience an A. ”

Review by
08/23/2016

“They cleaned the carpet in the hallway, in three bedrooms, and in one living room. They got the smell and stains out of the carpet, and they did it fast. I would grade the overall experience an A.”

Review by
08/23/2016

“Dalworth did some tile and carpet cleaning. I liked that they were able to get out there pretty quickly. I needed it done, and they were able to take care of that. I’d give them an A”

Review by
08/23/2016

“They just cleaned my carpet in my home when I was getting ready to sell it. They were very proficient and completed the job in a timely manner. I’d give them an A for the overall experience.”

Review by
08/23/2016

“They were here cleaning the carpet and the vinyl, prior to us moving out of a rented home. They were on time, professional, and they did an excellent job. I’d give them an A”

Review by
08/23/2016

“They were horrible. It was very bad. I don’t even want to talk about it. I will never use them again. They cleaned my carpets. I will never use them again or recommend them.”

Review by
08/23/2016

“They have done carpet and tile for me. They knew what they were doing. They got the things out and were very efficient. They cleaned up everything. Overall, I’d give them A”

Review by
08/23/2016

“They did some spot cleaning on some carpet. We had some workmen in the house, and they had stained our carpet, so they did some spot cleaning for us. My husband was home when they came, and he was pleased. They did what we asked them to do, so that the stains came out. Overall, I would give them an A.”

Review by
08/23/2016

“I didn’t have any problems at all. I’d select them again when I need them. They did good, with no problems. They cleaned the carpet. I had one spot in my bathroom where it looks like they might have to hit it a second time, but I guess we can get it the next time. I’d give them an A”

Review by
08/23/2016

“They cleaned my carpet. I like the online scheduling. They called and updated me when the guy was coming. He was there and explained everything, and he did the job pretty quickly; and he did it well. I had a good result. I would grade the overall experience an A”

Review by
08/23/2016

“They did some carpet cleaning for me. I liked that they had an appointment for the next day, or even the same day, and they did a good job cleaning. They did a great job and did what I wanted them to do. I would grade my overall experience as an A”

Review by
08/23/2016

“They cleaned the carpets in the house. The guy was very polite and very pleasant. He did a tremendous job. I think this was the nicest we’ve ever had the carpets cleaned. They’re dependable, and they arrive on time. Their prices seem to be fair. I’d give them A”

Review by
08/23/2016

“They did carpet cleaning for me. I liked the technician in particular. He seemed knowledgeable and personable. The website was kind of confusing to me. It offered so many options that I couldn’t really come up with exactly what I wanted. I ended up calling instead, but normally, I would have just done it online. Overall, I’d give them an A.”

Review by
08/23/2016

“They did a fantastic job. We just bought the house, and the previous owners pretty much ruined the carpet upstairs; there were stains everywhere. These guys were successful enough to get out almost everything, and it looked like a whole new floor. It was pretty impressive. Overall, I’d absolutely give them an A”

Review by
08/23/2016

“They did an excellent job but they also did a couple of thing like apparently hung the drapes in the machine and ripped the hem out of them and did some damage to that. The guy did a really good job but they did some damage and didn’t tell us. I’ll use Dalworth again but I will request that those people not come. They did the carpet good and I think they meant to be conscientious. However, for some reason they did a couple of things and I guess, hoped that we would never notice. I would grade the overall experience as C-.”

Review by
08/23/2016

“They do good work. They cleaned my kitchen floor. We’ve been using them for years. When we had carpet, they would come and clean my carpet. We had some remodeling done, and so I had them clean my tile floors and the hardwoods. I had a place rug that we took out in the garage that they cleaned for me. They are always pretty prompt and on time. They get in and out. They are pretty pleasant people. This one girl has been here several times, and she always does a good job. She does good work. Overall, I’d give them an A. If someone asked me, I would recommend Dalworth.”

Review by
08/23/2016

“You get a good independent contractor each time. Sometimes they are good, and sometimes they are better. I can leave the room and come back, and they will say they have the room completely done. If I don’t move out little things like a magazine rack or an end table, something light, not big furniture, they don’t clean underneath it. I have to pull it out and put it back. My biggest complaint is that they don’t go over it enough. I’d give them a B- for the overall experience because of what I said, and because I paid extra for getting it treated for pets. My carpets are white. I live alone, and they’re not all that dirty, and you can really see every little thing. I’ve paid extra to have that done, and I’ve paid extra to have deep cleaning done. Sometimes it’s better than other times, and it’s just all dependent on the independent contractor that I get. They’re always on time.”

Review by
08/23/2016

“We were selling the house and I was having the full house carpet cleaned. It took about 2-1/2 days for the carpet to dry. That was the first thing. The second thing is that it really didn’t clean the carpet like I thought it would. The carpet was ten years old but it didn’t have that much traffic. The third thing was that, while the technician who was doing it was quick, efficient and polite. I have no complaints about the personality. I did have to ask him, since the carpet was so wet, to lift up some of the furniture and put some pads underneath it. A couple of my things were recliners and I was afraid they were going to rust on the floor. I helped him lift up a couple of recliner sofas and things like that and put the little foam pads underneath so I wouldn’t have any rust spots. Overall, I would grade my overall experience as C. I did have the sofas cleaned also.”

Review by
08/23/2016

“My experience with them was positive the second time around. They didn’t do a good job the first time they came out, and we were really not satisfied, so they came back and redid the work for us. They came with their regional manager, so the second time they came it was a positive experience. They did carpet, tile, and grout work for me. Basically, they came in and rushed through the service we had asked for. We asked for the top-of-the-line, but they skipped a few of the steps, and it didn’t leave our carpets clean. They just came back out and redid it for us. Overall, I’d give them a B for our experience with them. They were always on time.”

Review by
08/23/2016

“Dalworth was great. They did some carpet cleaning and tile stripping. The guys were really nice, and they were really good at what they did. We had a little bit of a problem with the tile, and they came back and fixed it perfectly, so we were just really happy with the work that they did. Overall, I would grade my experience with them an A, for sure. They did some really difficult work for us that took a lot longer than I think they expected it to be. It started getting late and dark, and I think they were having trouble seeing it, but I didn’t even notice it. When I called back the next day, they came right back out and fixed it. ”

Review by
08/23/2016

“Dalworth did excellent work. I would recommend them. They cleaned carpet for me.”

Review by
08/23/2016

“They cleaned my carpet and a couch. They were on time, thorough, and they did a good job.”

Review by
08/23/2016

“Dalworth did excellent work; I have no complaints. We use them all the time.”

Review by
08/23/2016

“My experience with them was absolutely excellent, and I have no complaints. I would recommend them.”

Review by
08/23/2016

“The work Dalworth did was excellent. I have no complaints. I would recommend them for a carpet job.”

Review by
08/23/2016

“The work Dalworth did was excellent. I have no complaints. I would recommend them for a carpet job.”

Review by
08/23/2016

“They did carpet cleaning for me. They show up on time, and they’re usually very professional. They do a good job. Overall, I’d give them an A for my experience.”

Review by
08/23/2016

“They cleaned some area rugs. The person who comes is what makes working with them positive because he’s so good. I had no complaints, and I would recommend them.”

Review by
08/23/2016

“They've cleaned the grout, tile, and carpet. They are fine. They are the company that my husband used before. Overall, I’d give them an A grade.”

Review by
08/23/2016

“They cleaned the carpet in the door entryway. My husband was there, and he didn’t complain, so that’s always good. Overall, I’d give them an A.”

Review by
08/23/2016

“They cleaned some tile, stone floor, and carpet for me. I thought they did an efficient job. I’d give them an A on the overall experience.”

Review by
08/23/2016

“I’m satisfied with their work. They cleaned carpets for me. They arrived on time, and they did a good job. Overall, I’d give them an A.”

Review by
08/23/2016

“They cleaned carpet for me. They were really nice and did a good job. I’d give them an A for the overall experience.”

Review by
08/23/2016

“I like working with them because they always do a good job. I’d give them all A’s. I don’t have any problems with them.”

Review by
08/23/2016

“They cleaned my couch. They came in, did the job, and got out of the way. I’d give them an A for my overall experience.”

Review by
08/23/2016

“I’ve been using them since I found them. They have done rug and carpet cleaning for me. I have no complaints.”

Review by
08/23/2016

“They cleaned carpet for us, and they did excellent work. I have no complaints, and I would recommend them.”

Review by
08/23/2016

“They were cleaning carpet for me. They did a fine job. I have no complaints. They did excellent work, and I would recommend them.”

Review by
08/22/2016

“They cleaned carpet floors for me. I’d give them a B for my overall experience. In order to get an A grade for me, the product should have been outstanding.”

Review by
08/22/2016

“They were good, and I appreciate it.”

Review by
08/22/2016

“They did a really good job.”

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