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FEATURED REVIEWS
“They've met and exceeded my expectations with their cooperation and consideration. They were times I couldn't be there when they were delivering the carpet and they had no problem rescheduling. My daughter used them before and forgot that they were coming and they had no problem waiting for me to get to her house.”
“I have had several different guys come out over the time I have used them. They are all great.”
“I was most satisfied with their punctuality and overall concern of their work. They really cared about the job.”
“ECC picked up two antique carpets and a kilim we purchased in Turkey. The pieces are hand woven and the motifs are made from natural dyes. All required cleaning and re-fringing. We received an email from ECC's contracted master weaver, who explained what was required to prevent further unraveling of the kilim, and the steps to be taken to re-fringe the carpets. The procedures for cleaning the carpets and lilim were also discussed. We were kept apprised of ECC's progress with the job through phone calls and subsequent emails. ECC met the completion date and the cost was approximately half of what other companies had quoted. The re-fringing workmanship was superb, the reinforced backing on the kilim was masterful, and the cleaning job was excellent. You couldn't ask for more.”
“The technician arrived on time, was courteous, neat, and did a great job on cleaning the carpet. He asked about problem areas and pretreated them, removing stubborn stains. This was the best carpet cleaning experience and results I have had. My carpet looked great and felt great under my bare feet.”
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“The two service men who did our carpets were on-time, professional, pleasant and very cooperative with our needs. I wish I could recall their names, but they were great.”
“I've now used this company twice for cleaning area rugs. Picked up and returned ahead of schedule. Excellent job. Would definitely recommend.”
“Great customer service from my initial phone call until the very last day of carpet cleaning.”
“Always professional, respectful, punctual and do a terrific job!”
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“Very responsive to our needs , explained everything and attentive”
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“Everyone I dealt with was very professional”
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“They don't do the service that I hired them for anymore. Their carpet cleaning was okay.”
“They were very accommodating!”
“I was more than satisfied, I was really impressed. I would trust them with any other project.”
“They did a great job; every time I use them.”
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“The cleaner could not get the dirt out of the crevices against the wall and in the stairs in between the risers. I was not happy with that. They only sent one crew member and the job called for two. Additionally, one of the hoses on the equipment ruptured and caused flooding on my hard wood floors. This resulted in further delays in completing the project in a timely manner.”
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“None by name.”
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“A bad coffee or tea stain in our basement apartment came out very nicely. The estimator did not promise it would entirely come out, but it was better than expected.”
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“The Carpet Cleaning Technician was professional and really tried to get our carpet clean.”
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“They met my expectations because the overall experience wasn't a bad experience.”
“Outstanding service! They showed up on time and we had excellent results!”
“They exceeded my expectations because they were very quick and professional.”
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“They were very professional! They called me, set up the meeting and the coordinator worked out the details. When there was an issue with my address he fixed it quickly. I was very happy how they dealt with it.”
“Excellent Carpet was prompt and did an excellent job! There was a small issue but they came back the next day to take care of it. They were wonderful to work with!”
“I was satisfied in all areas. I'm very happy with everything.”
“They did a great job.”
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“They were good.”
“The quality of carpet cleaning I would rate a 5 but the carpet repair I would rate a 1.”
“Rashad is the best”
“Thorough and thoughtful. Excellent job.”
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“I have used other carpet companies but once I found Excellent Carpet Cleaning no other company compares. My light beige carpet still looks new!”
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“Daniel”
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“Rashaad and the cleaning technicians.”
“I would like to recognize the technician for his exceptional service.”
“Yes, the technician”
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“I was very pleased with how he went about doing his job and the stuff he used on the carpets worked very well.”
“Junior and Rashad”
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“Gentleman who did the actual job”
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“They are very detailed in what they do and everything came out perfect.”
“Junior is exceptional”
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“The on-site tech was excellent.”
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“Great service, great results, great job on both carpet and upholstery. I have had both cleaned several times.”
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“Professionalism”
“They were on time and did and great job.”
“They were professional courteous and got the job done.”
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“Excellent work and great w communication”
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“They did a good job removing stains on my carpet.”
“The couch came out a lot better than expected - it looks really good my dog used to get up there a lot and I even had a mouse and had to put a mouse trap up but it still looks great.”
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“They took some really filthy rugs and made them look beautiful!”
“I would like to recognize whoever came over. He did a good job.”
“I have had several different guys come out over the time I have used them. They are all great.”
“They've met and exceeded my expectations with their cooperation and consideration. They were times I couldn't be there when they were delivering the carpet and they had no problem rescheduling. My daughter used them before and forgot that they were coming and they had no problem waiting for me to get to her house.”
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“They met my expectations by removing the stains that were there.”
“The gentleman that cleaned my carpet was excellent!”
“The whole product delivery went beyond my expectations.”
“I was most satisfied with their punctuality and overall concern of their work. They really cared about the job.”
“They met my expectations with the basement and steps.”
“Not sure of name - but woman who answers the phone is fantastic!”
