Excellent Carpet Cleaning
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Excellent Carpet Cleaning has received 4.9 out of 5 stars based on 110 customer surveys conducted through Our Research Partners.
5
102
4
6
3
1
2
0
1
1
9th year as a Best Pick Call
"At Excellent Carpet Cleaning, our mission is to enhance lives by making a difference one client at a time. Health, appearance, and preservation is our standard."

Tianna W. | Executive Assistant
Company Information
Services Offered
Excellent Carpet Cleaning provides a full range of health and preservation services. Services include carpet, rug, upholstery, air duct, hardwood, tile, and grout cleaning. Excellent Carpet Cleaning specializes in pet odor solutions, Oriental rug care, and green/allergy cleaning.
Warranty
Excellent Carpet Cleaning offers the Excellent Guarantee, which backs all services with a 100 percent, no-risk satisfaction guarantee.
Company History
The company has been serving residential and commercial clients since 2006.
Distinctions
The company is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and employs IICRC-certified technicians.
Additional Information
ECC provides free consultations, carpet and rug repair, carpet installation, and water damage restoration services.
Areas Served
Washington, DC
Address
2321 Stewart Avenue Suite A
Silver Spring, MD 20910
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 3:00 pm
Sun
Closed

Compiled Score:

Excellent Carpet Cleaning has received 4.9 out of 5 stars based on 110 customer surveys conducted through Our Research Partners.
5
102
4
6
3
1
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/19/2021

No review comments provided

Review by
06/30/2021

“Excellent customer service on the phone. Came when expeced”

Review by
06/21/2021

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Review by
06/17/2021

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Review by
05/25/2021

“The work done far surpassed my expectations and I will certainly use their services again!”

Review by
05/21/2021

“Very professional....gave quote over the phone, showed up on time, brought area rugs back earlier than estimated and very reasonable. Carpets look great.”

Review by
05/20/2021

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05/01/2021

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05/01/2021

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04/24/2021

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04/24/2021

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04/24/2021

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04/20/2021

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Review by
04/20/2021

“Everyone is extremely pleasant to deal with. The work they do, which included repairing Persian carpets, is superb.”

Review by
04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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02/10/2021

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01/11/2021

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Review by
11/19/2020

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Review by
11/17/2020

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11/17/2020

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11/17/2020

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Review by
11/17/2020

“I've now used this company twice for cleaning area rugs. Picked up and returned ahead of schedule. Excellent job. Would definitely recommend.”

Review by
11/16/2020

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11/16/2020

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11/12/2020

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Review by
11/11/2020

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Review by
11/09/2020

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Review by
11/04/2020

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Review by
11/04/2020

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Review by
11/04/2020

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Review by
10/08/2020

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Review by
09/11/2020

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Review by
09/11/2020

“They did a great job; every time I use them.”

Review by
09/11/2020

“I was more than satisfied, I was really impressed. I would trust them with any other project.”

Review by
09/11/2020

“They don't do the service that I hired them for anymore. Their carpet cleaning was okay.”

Review by
09/11/2020

No review comments provided

Review by
09/11/2020

“The cleaner could not get the dirt out of the crevices against the wall and in the stairs in between the risers. I was not happy with that. They only sent one crew member and the job called for two. Additionally, one of the hoses on the equipment ruptured and caused flooding on my hard wood floors. This resulted in further delays in completing the project in a timely manner.”

Review by
09/11/2020

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Review by
08/27/2020

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Review by
08/27/2020

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Review by
08/23/2020

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08/23/2020

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Review by
08/22/2020

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Review by
08/22/2020

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Review by
08/22/2020

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Review by
08/22/2020

“The Carpet Cleaning Technician was professional and really tried to get our carpet clean.”

Review by
08/21/2020

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Review by
08/18/2020

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Review by
08/17/2020

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08/17/2020

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Review by
08/17/2020

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Review by
08/17/2020

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Review by
08/17/2020

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Review by
08/17/2020

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Review by
08/17/2020

“Excellent Carpet was prompt and did an excellent job! There was a small issue but they came back the next day to take care of it. They were wonderful to work with!”

Review by
08/17/2020

“They were very professional! They called me, set up the meeting and the coordinator worked out the details. When there was an issue with my address he fixed it quickly. I was very happy how they dealt with it.”

Review by
08/17/2020

“They were good.”

Review by
08/17/2020

“Outstanding service! They showed up on time and we had excellent results!”

Review by
08/17/2020

“The quality of carpet cleaning I would rate a 5 but the carpet repair I would rate a 1.”

Review by
08/16/2020

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08/16/2020

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08/16/2020

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Review by
08/15/2020

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08/15/2020

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08/15/2020

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08/15/2020

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Review by
08/15/2020

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Review by
08/15/2020

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Review by
08/15/2020

“I have used other carpet companies but once I found Excellent Carpet Cleaning no other company compares. My light beige carpet still looks new!”

Review by
08/11/2020

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Review by
08/11/2020

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Review by
08/10/2020

“I was very satisfied.”

Review by
08/10/2020

“They are really excellent carpet cleaners and very courteous.”

Review by
08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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08/10/2020

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Review by
01/30/2020

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Review by
01/30/2020

“They are very detailed in what they do and everything came out perfect.”

Review by
01/18/2020

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Review by
01/18/2020

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Review by
01/07/2020

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Review by
01/07/2020

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Review by
01/06/2020

“Great service, great results, great job on both carpet and upholstery. I have had both cleaned several times.”

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

No review comments provided

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