PureClean Carpet Cleaning
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

PureClean Carpet Cleaning has received 4.6 out of 5 stars based on 138 customer surveys conducted through GuildQuality.
5
108
4
13
3
8
2
3
1
6
3rd year as a Best Pick Call
"Our mission is to give each and every customer the most outstanding experience they've ever had while also giving them the absolute healthiest home they've ever had. Ben Surdi, the founder of PureClean, is a second-generation healthy home expert dedicated to building and maintaining a world-class organization."

Ben Surdi | Owner
Company Information
Services Offered
PureClean Carpet Cleaning cleans carpets, Oriental rugs, tile and grout, and upholstery for residential and commercial customers. In addition, the company offers stain protection, pet odor and stain elimination, air duct cleaning, indoor allergen control, hardwood floor refinishing, and glass restoration and sealing. Technicians utilize a truck-mounted, hot-water extraction method and a chemical-free cleaner with a deionized water rinse.
Warranty
PureClean Carpet Cleaning offers a 100 percent customer satisfaction guarantee.
Company History
The company is a second-generation family business founded in 2010.
Distinctions
PureClean Carpet Cleaning is an IICRC Certified Firm.
Employee Information
Employees wear uniforms and shoe covers and drive marked vehicles.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish
Address
141 Maple Ave
Snohomish, WA 98290

Compiled Score:

PureClean Carpet Cleaning has received 4.6 out of 5 stars based on 138 customer surveys conducted through GuildQuality.
5
108
4
13
3
8
2
3
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/10/2021

No review comments provided

Review by
06/27/2021

“Very professional and quality work.”

Review by
06/08/2021

“It was clean as expected.”

Review by
06/08/2021

No review comments provided

Review by
06/07/2021

No review comments provided

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

“I would like to recognize all of the people who showed up. They were all great, but I do not remember their names.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“PureClean is a very good at taking care of some really nasty pet stains. We have used them a lot to get rid of cat urine in the carpet, and they do a great job getting rid of it.”

Review by
05/27/2021

“My service technician was great.”

Review by
05/27/2021

“I would like to recognize my service technician for his exceptional service.”

Review by
05/27/2021

No review comments provided

Review by
05/26/2021

“Devin did a great job.”

Review by
05/26/2021

“The service was excellent. There was an abundance of communication.”

Review by
05/26/2021

“They exceeded my expectations with how well the guy shampooed my couch. The arm rest was real dirty and he kept going over it to make it nice and clean.”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“I would like to recognize the manager for his exceptional service. He was always good about calling to update us, even when they had to reschedule.”

Review by
05/25/2021

“The person I talked to on the phone was a little bit dishonest, but the guy who came to put the carpet on was nice and helpful.”

Review by
05/25/2021

No review comments provided

Review by
05/24/2021

“Customer service and technician were awesome!!!!”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“Amazing and so professional”

Review by
05/19/2021

“Donavan was great”

Review by
05/18/2021

“They met the expectations of the job.”

Review by
05/18/2021

“Mickey Zingarelli did a great job”

Review by
05/17/2021

“Thank you Mickey - when our in-laws returned from vacation they were so pleased to have a beautifully cleaned carpet!”

Review by
05/17/2021

“I am a long time customer of PureClean Carpet Cleaning. I am very satisfied and have recommended them!”

Review by
05/17/2021

“Very professional and efficient service.”

Review by
05/17/2021

“The cleaning tech was communicative, on time, very respectful of our home, and the cleaning job he did was absolutely incredible for our couches. He made them look new again.”

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

“They met expectations across the board.”

Review by
05/17/2021

“All other area turned out great and the folks I?ve had come to my home have always been top notch!”

Review by
05/17/2021

“I've used Pure Clean for my carpets and rugs and am always impressed by the friendliness and thoroughness of the technicians.”

Review by
05/17/2021

“We really liked Donovan.”

Review by
05/17/2021

“I think they did an overall great job.”

Review by
05/17/2021

“They did a fabulous job since the carpets hadn't been cleaned in several years. It came out beautifully.”

Review by
05/17/2021

“The upholstery looked great but there was so much soap left all over the hardwood floors that it took a couple of weeks to get it all off after cleaning it multiple times and scrubbing it and having to buy special cleaner.”

Review by
05/17/2021

“They met all of my expectations.”

Review by
05/17/2021

“They met my expectations.”

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/16/2021

No review comments provided

Review by
05/15/2021

“All areas met or exceeded expectations.”

Review by
05/15/2021

“PureClean Carpet Cleaning is fast and efficient!”

Review by
05/15/2021

“They were professional and did the job right.”

Review by
05/15/2021

“I cannot remember the gentlemans name.”

Review by
05/15/2021

“They were quick and thorough.”

Review by
05/14/2021

“They provide very good service. The quality of the work was excellent.”

Review by
05/14/2021

“The person that came out was very professional and did a good job.”

Review by
05/14/2021

“They were great and very thorough.”

Review by
05/14/2021

“I'd like to recognize the technician that came out.”

Review by
05/14/2021

“Very efficient and my carpets look amazing.”

Review by
05/14/2021

“Their Rug Spa did an excellent job with my hand tied Tibetan rug.”

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

“I have recommended Pure Clean”

Review by
05/13/2021

No review comments provided

Review by
05/12/2021

“YES, BUT I DON'T RECALL HIS NAME.”

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

“The receptionist who took our call and the man that came out to do the job. Both of them were very friendly and efficient!!”

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

“I don't remember his name--I wish I did--but he went out of his way to share information & tips with me (about my carpet and ways to care for it). He didn't need to take the extra time to share those tidbits with me and he did; I really appreciated it.”

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

“Did good job cleaning stairs & raisers.”

Review by
05/12/2021

“No follow through on complaint”

Review by
04/02/2021

No review comments provided

Review by
02/15/2021

No review comments provided

Review by
02/14/2021

No review comments provided

Review by
02/08/2021

“Every aspect of the job was explained accurately and the tech was friendly, informative and efficient.”

Review by
02/07/2021

No review comments provided

Review by
02/07/2021

“Don?t remember any issues as it was so long ago”

Review by
02/05/2021

“They met my expectations with their professionalism, making sure they didn't damage my personal property, and getting the job done in a timely manner.”

Review by
02/04/2021

“The technician was great about calling and making sure of what I wanted over the phone since I could not be there during the work. He did a great job, but unfortunately I cannot remember his name.”

Review by
02/03/2021

No review comments provided

Review by
02/02/2021

No review comments provided

Review by
02/02/2021

“Knowledgeable provider with decades of experience.”

Review by
02/02/2021

“They did a great job”

Review by
02/02/2021

No review comments provided

Review by
04/09/2020

“The carpet cleaning pulled out deep dirt as it dried they came out right away after we called and cleaned the impacted stairs at no additional cost”

Review by
04/09/2020

No review comments provided

Review by
03/05/2020

“The mold remediation technician offered me exceptional service.”

Review by
02/26/2020

No review comments provided

Review by
02/24/2020

“When the damage initially happened, they came out that day. The owner has been wonderful to work with and communicates much better than most the employees.”

Review by
02/12/2020

No review comments provided

Review by
02/11/2020

“Able”

Review by
08/06/2019

“The technicians did a really good job cleaning my carpet.”

Review by
08/06/2019

“I would like to recognize the technician for his exceptional service. We have had him before, and he was helpful as usual.”

Review by
08/06/2019

“Both times the company came out they did a great job!”

Review by
07/30/2019

“I would like to recognize the person that came to clean the carpets.”

Review by
07/25/2019

“The job, in general, exceeded my expectations.”

Review by
07/25/2019

“The person who came to my home was honest.”

Review by
07/25/2019

“I was happy all the way around. PureClean Carpet Cleaning is awesome!”

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