Absolute Carpet Care, Inc.
11th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Absolute Carpet Care, Inc. has received 4.9 out of 5 stars based on 74 customer surveys conducted through GuildQuality.
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11th year as a Best Pick Call
"Our mission is to build lifelong relationships with our clients by delivering an amazing and memorable service experience. Our professionalism, reputation, green products, reliability, technicians, and thorough cleaning process set us apart from the competition."

Marcus Krohn | Vice President
Company Information
Services Offered
Absolute Carpet Care offers carpet and upholstery cleaning, carpet repair, water damage extraction, ceramic tile cleaning, Oriental rug cleaning and repair, and new carpet and hardwood sales and installation. Technicians utilize a truck-mounted, hot-water extraction method.
Minimum Job
A $165 minimum is required.
Warranty
Absolute Carpet Care offers a money-back guarantee.
Company History
The company has been serving customers since 1987.
Distinctions
Absolute Carpet Care is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and employs IICRC-certified technicians.
Employee Information
The company's employees wear uniforms and drive marked vehicles.
Additional Information
Absolute Carpet Care offers green detergents.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours

Compiled Score:

Absolute Carpet Care, Inc. has received 4.9 out of 5 stars based on 74 customer surveys conducted through GuildQuality.
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70
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3
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/14/2021

“They met my expectations.”

Review by
08/13/2021

“The team who worked on my carpet, they came 3 times in a row, they provided exceptional service.”

Review by
08/13/2021

“They all did very good.”

Review by
08/13/2021

“I have recommended them many times to my friends.”

Review by
08/02/2021

“The team was professional, efficient and friendly.”

Review by
08/01/2021

“Very helpful and courteous staff. They even advised against an additional cleaning on the basis it would not be effective.”

Review by
07/19/2021

“I would like to recognize the gentleman that came out for exceptional service, we have had him once before he is pretty good!”

Review by
07/19/2021

“Absolute Carpet Care Inc. met and exceeded my expectations with their commitment to scheduling and quality. They showed up on time per their promised date and time.”

Review by
07/19/2021

“One time, we used them in our house and a rental property, and a couple of years ago we had a bedroom and the traffic area was really, filthy, awe were wondering if it was ever going to come clean, and they were very professional and did the job professionally, as we weren't sure that it'll ever come back as clean, and we had them cut a part of the carpet and stitch another, they did that perfectly.”

Review by
07/16/2021

“They did a very good job. I have some carpets that haven't been cleaned in 20 years, and they did a great job cleaning them. One carpet was black and they cleaned it so well that it became as white as snow.”

Review by
06/22/2021

“They met my expectations in all areas.”

Review by
06/18/2021

“They were on time, did a great job and were very professional and courteous. They really knew what they were doing.”

Review by
06/18/2021

No review comments provided

Review by
06/18/2021

“When we were first time dog owners, she had an accident on our white carpet. One stain came back the next day and they sent someone right back out. He used a steam iron and a cloth and extracted the rest of the stain. I was so impressed. He was very nice and helpful. He was telling me all about it. He was pleasant in explaining what he was doing. The stain was gone. He was patient, pleasant, and was smiling. I thought that was great. You would have never known that stain was there.”

Review by
06/18/2021

“They met and/or exceeded all of my expectations.”

Review by
06/18/2021

“The whole team, when you have your carpet cleaned its for an event usually and its always comforting to know you'll receive good service and they also advice you on which choice is the best, so i liked relying on them. It makes it even more important that the teams costumer service is recognized.”

Review by
06/18/2021

“The work overall was great.”

Review by
06/18/2021

“They always have great service.”

Review by
06/16/2021

No review comments provided

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

“They met my expectations by cleaning the carpets.”

Review by
06/14/2021

“When we had an unfortunate spill, they came out same day and told us what to do in the interim to help save the carpet - exceptional team! We recommend them to everyone!”

Review by
06/14/2021

“They were prompt and courteous. It was a good value.”

Review by
06/14/2021

“I wasn't here, but I am very satisfied with the work they did.”

Review by
06/14/2021

“I don't remember any names. The guy who was in charge of that crew did a good job getting it done.”

Review by
06/14/2021

No review comments provided

Review by
08/30/2020

“Very professional work and highly reliable.”

Review by
08/09/2020

“They did a great job.”

Review by
07/21/2020

“They always do a great job. That is why I keep calling them.”

Review by
07/17/2020

“They are a solid company and do solid work.”

Review by
07/15/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/13/2020

“I would like to recognize the technician team. The techs are simply fantastic.”

Review by
07/13/2020

“The quality of work was great.”

Review by
07/13/2020

“I would like to recognize my service technicians for his exceptional service.”

Review by
07/13/2020

“They exceeded expectations in all areas. The carpet was beautiful when they were done. There was no residual chemical feel and no odor.”

Review by
07/10/2020

“I have used Absolute Carpet Care before and I expected a good job and I got a good job.”

Review by
07/10/2020

“Everyone, They did a great job.”

Review by
07/10/2020

“The dispatcher and the technician were excellent!”

Review by
07/10/2020

“I would like to recognize every person at Absolute Carpet Care. They all have been exceptional.”

Review by
07/10/2020

“I would like to recognize the owner Marcus Krohn. He went above and beyond to make sure that I got someone in here in a timely manner. The staff went above and beyond and made sure I knew how to self treat for stains. They left me with extra carpet care so I could clean the carpet myself.”

Review by
07/05/2020

“Mike Morris the owner for many years of excellent service!”

Review by
07/02/2020

No review comments provided

Review by
07/02/2020

“Sorry, I don't remember her name as it has been a few months since my carpet was cleaned. However, the woman that answered my call was more than helpful and very pleasant. She even called back when the job was complete to make sure I was satisfied.”

Review by
08/27/2019

“They were able to get the carpet wrinkles out completely, which made me very happy.”

Review by
08/27/2019

“We were very pleased with Absolute Carpet Care Inc.!”

Review by
08/27/2019

“I would like to recognize the entire team for their hard work. This is the second time I have used this company and they work was so good the first time I specifically requested the same team for the second job.”

Review by
08/22/2019

“I get a different group of people every time.”

Review by
07/24/2019

No review comments provided

Review by
07/03/2019

“I would like to recognize the technician for his exceptional service.”

Review by
06/22/2019

No review comments provided

Review by
06/21/2019

“I'd like to recognize Jason, the salesperson for providing exceptional service. The installers did a very nice job too.”

Review by
06/20/2019

“They did a great job!”

Review by
06/20/2019

“I would like to recognize the technicians. They did an outstanding job and were really good.”

Review by
06/20/2019

“It is what I come to expect. They are very good.”

Review by
06/20/2019

“I've used them forever. They're good at all ends and I've used them for years.”

Review by
06/20/2019

“They met or exceeded my expectations with their communication.”

Review by
06/20/2019

“I would like to recognize the team that was out the last time for the most recent cleaning. They were great.”

Review by
06/20/2019

“I was pleased with how rapid they came to my home.”

Review by
06/20/2019

“They met or exceeded my expectations with the cleaning of the carpet.”

Review by
06/20/2019

“There were some areas of the carpet that looked as though it needed to be redone. We were not pleased with the quality of the cleaning.”

Review by
06/17/2019

No review comments provided

Review by
06/14/2019

“I was satisfied because they were very professional, clean, punctual, and very polite.”

Review by
06/14/2019

“All the technicians do very well.”

Review by
06/14/2019

“They were very professional and they did a fine job. We were totally satisfied.”

Review by
06/13/2019

“Will and Juan”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Excellent customer service in making appointments. Service men always prompt, professional, competent and friendly”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Great work ethic and professional.”

Review by
07/27/2018

“They did what they said they would do.”

Review by
07/26/2018

“The person who did my project was very good.”

Review by
07/25/2018

“I was most satisfied with their professionalism. They are very responsive and courteous.”

Review by
07/16/2018

No review comments provided

Review by
07/13/2018

“I thought it came out really clean. I actually asked them to do the outdoor carpet as well. It is not a big area. It is probably three feet by ten feet. They went out there and shampooed it. It was a custom cut carpet. It looked a lot better. The carpet looked great too. It looked brand new.”

Review by
07/12/2018

“Absolute Carpet Care met my expectations in the other rooms.”

Review by
07/12/2018

“They completed the job to standards with no surprises. They were thorough, straight forward, and I thought they did a great job. They exceeded my expectations.”

Review by
07/12/2018

“You got a stain out in my carpet, and that exceeded my expectations.”

Review by
07/10/2018

“All the dog stains came out of the carpets and the area rugs came back cleaner than they've ever been.”

Review by
07/10/2018

“This was the best carpet cleaning I've ever experienced. They protected the carpet and areas in between with booties and were honest that the coffee stains weren't going to come out. I also appreciated that the quote I received was what I paid and there were no unexpected adds or tactics to charge me more. Will definitely use again!!”

Review by
07/10/2018

“They did a great job!”

Review by
07/10/2018

“Everything was fine on it. I do not know how it was sent. Everything went well, and we are really satisfied. It was a good job. If we wanted them again, we would probably use them. Our daughter may use you also. We have talked to her about that.”

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/06/2018

“As a military family with short orders to leave the Northern Virginia area to go overseas, Absolute Carpet Care was fantastic and very flexible with our changing schedule. From the front office to the technicians in the field, they were all professional and great to work with for our particular job.”

Review by
07/05/2018

“Chris, Sandra and Amanda have been great to work with.”

Review by
07/05/2018

No review comments provided

Review by
07/05/2018

“They did an excellent job with cleaning some very old carpets with multiple dog stains. My home smells so much better and I'm not embarrassed to have anyone in my home! I deducted one star for the price. It was expensive (small basement and 2 sets of stairs and small hallway-over $400).”

Review by
01/16/2018

“They were very great, very efficient, and very helpful. They were drying and cleaning the carpet. I'd give them an A.”

Review by
01/16/2018

“They did some work for me awhile back. I had a problem with some water coming into my basement so there was a little bit of flooding. They came out very quick, and they were very courteous. They sucked up all the water, and they dried it all out. They came back four or five days later, cleaned the carpet very well, and I was very happy with their service. I would say an A.”

Review by
01/16/2018

“We're pleased with the end-product. Everything's clean and definitely cleaner than before. We've been using this company for quite a while—about ten years. I think one time we did try another company for steaming work, but it wasn't as good. Just overall satisfaction; we are definitely loyal customers, and I would give them A+.”

Review by
01/16/2018

“I loved it, they were great—Five-star. They were just very thorough, and the carpets look fantastic. I ended up not having to replace them to sell my house. They did carpet cleaning at one point, and they also did damage repair. I would give them an A+.”

Review by
01/16/2018

“I did have some carpet care. They were just doing the carpet cleaning. I'd give them a B.”

Review by
01/11/2018

“They just did what they said they were going to do, and did it on time. They did the job. They were doing some flood cleanup and carpet restoration. I would give them an A.”

Review by
01/11/2018

“I've used them a couple times. They're always on time, and actually I liked that they sent the same people every time they came out so we kind-of bonded with them. And they did an amazing job, like a really good job. I'd give them an A+.”

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