Excellent Carpet Cleaning
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Excellent Carpet Cleaning has received 4.8 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
5
125
4
9
3
3
2
1
1
2
7th year as a Best Pick Call

Company Message Regarding COVID-19

Excellent Health & Safety Precautions for Covid-19
  • Technicians required to wear masks & gloves
  • Disinfected all our equipment that will enter into your home
  • We are screening clients we service with Covid Questions if they don't meet standards we will re-schedule
  • Employees are screened via temperature checks and if not feeling well they stay home
  • We ask clients we service to wear masks
"At Excellent Carpet Cleaning, our mission is to enhance lives by making a difference one client at a time. Health, appearance, and preservation is our standard."

Company Operations Manager
Company Information
Services Offered
Excellent Carpet Cleaning provides a full range of health and preservation services for residential and commercial clients. Services include carpet, rug, upholstery, air duct, hardwood, tile, and grout cleaning. The company also installs and repairs carpet and offers water damage restoration services. Excellent Carpet Cleaning specializes in Oriental rug care, green cleaning, and pet odor solutions.
Minimum Job
A $150 minimum is required.
Warranty
Excellent Carpet Cleaning offers 30- and 90-day protection plans based on the service provided. All work is backed by the Excellent Guarantee.
Company History
The company began in 2006.
Distinctions
Excellent Carpet Cleaning employs technicians certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Additional Information
The company offers free consultations as well as emergency services.
Areas Served
Annapolis, Ashton, Bethesda, Bowie, Brookeville, Burtonsville, Cabin John, Chevy Chase, Clarksville, Columbia, Crofton, Crownsville, Davidsonville, Elkridge, Ellicott City, Fulton, Gaithersburg, Germantown, Glen Burnie, Glenelg, Glenwood, Hyattsville, Kensington, Lanham, Laurel, Laurel, Montgomery Village, Odenton, Olney, Pasadena, Poolesville, Potomac, Riva, Rockville, Severn, Severna Park, Silver Spring, Takoma Park, West Friendship
Address
1934 Old Gallows Road Suite 350
Vienna, VA 22182
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 3:00 pm
Sun
Closed

Compiled Score:

Excellent Carpet Cleaning has received 4.8 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
5
125
4
9
3
3
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/19/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“The two service men who did our carpets were on-time, professional, pleasant and very cooperative with our needs. I wish I could recall their names, but they were great.”

Review by
11/17/2020

“I've now used this company twice for cleaning area rugs. Picked up and returned ahead of schedule. Excellent job. Would definitely recommend.”

Review by
11/17/2020

“Great customer service from my initial phone call until the very last day of carpet cleaning.”

Review by
11/16/2020

“Always professional, respectful, punctual and do a terrific job!”

Review by
11/16/2020

No review comments provided

Review by
11/11/2020

No review comments provided

Review by
11/09/2020

“Very responsive to our needs , explained everything and attentive”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“Everyone I dealt with was very professional”

Review by
10/08/2020

No review comments provided

Review by
10/08/2020

No review comments provided

Review by
09/11/2020

“They don't do the service that I hired them for anymore. Their carpet cleaning was okay.”

Review by
09/11/2020

“They were very accommodating!”

Review by
09/11/2020

“I was more than satisfied, I was really impressed. I would trust them with any other project.”

Review by
09/11/2020

“They did a great job; every time I use them.”

Review by
09/11/2020

No review comments provided

Review by
09/11/2020

“The cleaner could not get the dirt out of the crevices against the wall and in the stairs in between the risers. I was not happy with that. They only sent one crew member and the job called for two. Additionally, one of the hoses on the equipment ruptured and caused flooding on my hard wood floors. This resulted in further delays in completing the project in a timely manner.”

Review by
09/11/2020

No review comments provided

Review by
08/27/2020

No review comments provided

Review by
08/27/2020

“None by name.”

Review by
08/23/2020

No review comments provided

Review by
08/23/2020

“A bad coffee or tea stain in our basement apartment came out very nicely. The estimator did not promise it would entirely come out, but it was better than expected.”

Review by
08/22/2020

No review comments provided

Review by
08/22/2020

No review comments provided

Review by
08/22/2020

No review comments provided

Review by
08/22/2020

“The Carpet Cleaning Technician was professional and really tried to get our carpet clean.”

Review by
08/21/2020

No review comments provided

Review by
08/18/2020

No review comments provided

Review by
08/17/2020

“They met my expectations because the overall experience wasn't a bad experience.”

Review by
08/17/2020

“Outstanding service! They showed up on time and we had excellent results!”

Review by
08/17/2020

“They exceeded my expectations because they were very quick and professional.”

Review by
08/17/2020

No review comments provided

Review by
08/17/2020

“They were very professional! They called me, set up the meeting and the coordinator worked out the details. When there was an issue with my address he fixed it quickly. I was very happy how they dealt with it.”

Review by
08/17/2020

“Excellent Carpet was prompt and did an excellent job! There was a small issue but they came back the next day to take care of it. They were wonderful to work with!”

Review by
08/17/2020

“I was satisfied in all areas. I'm very happy with everything.”

Review by
08/17/2020

“They did a great job.”

Review by
08/17/2020

No review comments provided

Review by
08/17/2020

“They were good.”

Review by
08/17/2020

“The quality of carpet cleaning I would rate a 5 but the carpet repair I would rate a 1.”

Review by
08/16/2020

“Rashad is the best”

Review by
08/16/2020

“Thorough and thoughtful. Excellent job.”

Review by
08/16/2020

No review comments provided

Review by
08/15/2020

No review comments provided

Review by
08/15/2020

No review comments provided

Review by
08/15/2020

No review comments provided

Review by
08/15/2020

No review comments provided

Review by
08/15/2020

No review comments provided

Review by
08/15/2020

“I have used other carpet companies but once I found Excellent Carpet Cleaning no other company compares. My light beige carpet still looks new!”

Review by
08/15/2020

No review comments provided

Review by
08/11/2020

No review comments provided

Review by
08/11/2020

“Daniel”

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

“Rashaad and the cleaning technicians.”

Review by
08/10/2020

“I would like to recognize the technician for his exceptional service.”

Review by
08/10/2020

“Yes, the technician”

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

“I was very pleased with how he went about doing his job and the stuff he used on the carpets worked very well.”

Review by
08/10/2020

“Junior and Rashad”

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

“Gentleman who did the actual job”

Review by
08/10/2020

No review comments provided

Review by
08/10/2020

No review comments provided

Review by
01/30/2020

No review comments provided

Review by
01/30/2020

“They are very detailed in what they do and everything came out perfect.”

Review by
01/18/2020

“Junior is exceptional”

Review by
01/18/2020

No review comments provided

Review by
01/07/2020

“The on-site tech was excellent.”

Review by
01/07/2020

No review comments provided

Review by
01/06/2020

“Great service, great results, great job on both carpet and upholstery. I have had both cleaned several times.”

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

“Professionalism”

Review by
11/04/2019

“They were on time and did and great job.”

Review by
10/22/2019

“They were professional courteous and got the job done.”

Review by
10/15/2019

No review comments provided

Review by
10/15/2019

“Excellent work and great w communication”

Review by
10/15/2019

No review comments provided

Review by
10/12/2019

No review comments provided

Review by
10/12/2019

“They did a good job removing stains on my carpet.”

Review by
10/12/2019

“The couch came out a lot better than expected - it looks really good my dog used to get up there a lot and I even had a mouse and had to put a mouse trap up but it still looks great.”

Review by
10/11/2019

No review comments provided

Review by
10/10/2019

No review comments provided

Review by
10/10/2019

“They took some really filthy rugs and made them look beautiful!”

Review by
08/22/2018

“I would like to recognize whoever came over. He did a good job.”

Review by
08/21/2018

“I have had several different guys come out over the time I have used them. They are all great.”

Review by
08/21/2018

“They've met and exceeded my expectations with their cooperation and consideration. They were times I couldn't be there when they were delivering the carpet and they had no problem rescheduling. My daughter used them before and forgot that they were coming and they had no problem waiting for me to get to her house.”

Review by
08/21/2018

No review comments provided

Review by
08/21/2018

“They met my expectations by removing the stains that were there.”

Review by
08/21/2018

“The gentleman that cleaned my carpet was excellent!”

Review by
08/20/2018

“The whole product delivery went beyond my expectations.”

Review by
08/20/2018

“I was most satisfied with their punctuality and overall concern of their work. They really cared about the job.”

Review by
08/20/2018

“They met my expectations with the basement and steps.”

Review by
08/20/2018

“Not sure of name - but woman who answers the phone is fantastic!”

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