Excellent Carpet Cleaning
4th year as a Best Pick
certified company
A
rated
Based on 170 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
4th year as a Best Pick Call
"At Excellent Carpet Cleaning, health and preservation is our standard. We provide our clients with first-rate service from start to finish, ensuring the wellness of you and your family. Our technicians are experts in their field, with the objective to extend the lifespan of your flooring and household investments."

Rashaud Wayns | Operations Manager
Company Information
Services Offered
Excellent Carpet Cleaning provides a full range of cleaning and maintenance services for residential and commercial clients. Services include carpet, upholstery, hardwood, tile and grout, and air duct cleaning. The company also installs and repairs carpet and offers water damage restoration services. Excellent Carpet Cleaning specializes in Oriental rug care, green cleaning, and pet odor solutions.
Minimum Job
A $150 minimum is required.
Warranty
Excellent Carpet Cleaning offers 30- and 90-day protection plans based on the service provided.
Company History
The company began in 2006.
Distinctions
Excellent Carpet Cleaning employs technicians certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Cleaning & Restoration Association (ICRA).
Additional Information
The company offers free consultations as well as emergency services.
Areas Served
Montgomery, Howard, Anne Arundel, Prince George's
A selection of 170 homeowner reviews:
“Excellent Carpet Cleaning picked up two antique carpets and a kilim we purchased in Turkey. The refringing workmanship was superb, the reinforced backing on the kilim was masterful, and the cleaning job was excellent. You couldn't ask for more—A+.”
“It was a basic cleaning, and everything looks great. The crew was very efficient. They were friendly and very helpful. I'd give them an A+.”
“Have used them three times; always had a very positive experience with them and ended up with very clean carpets.”
“Great pickup and drop-off service. Very prompt. Pleased by the quality of the finished product.”
“They did basic carpet cleaning, and they do excellent work. I'd give Excellent Carpet Cleaning an A+.”
“Excellent work and very professional.”
“My carpet was picked up and delivered as they promised and was clean and all the odors were also removed. I have already referred a friend.”
“I was pleased with the service. They did a good job.”
“We had two couches cleaned. The technician had to come back a second time to remove residual detergents from one of the couches. The staff were very friendly and accommodating during the return visit. Overall, it was a pleasant experience working with Excellent Carpet Cleaning.”
“I like the service.”
“Better than other places we have used.”
“Very professional. Very thorough. Great job.”
“They cleaned two small carpets. Their customer service was the best. The person who took the carpets away and the person who brought them back were both friendly and courteous.”
“I am extremely pleased with the work. The carpet looks great. I intend to have Excellent Carpet back for another cleanup in the future. They were efficient, neat, and highly respectful.”
“The technician arrived on time and was courteous and neat. He did a great job on cleaning the carpet. He asked about problem areas and pretreated them, removing stubborn stains. This was the best carpet cleaning experience and results I have had. My carpet looked great and felt great under my bare feet.”
“They did carpet cleaning after ten years of use to get the home ready for rental. The work was excellent, and they even took out a few stains I felt were difficult to take out.”
“I just used them here. The most recent time, they came to clean the carpeting on the stairs, and they also did a spot on our first floor where our animal had had an accident. They're a thorough, friendly staff. They seem to treat our home with a lot of care—they're not walking around with their shoes uncovered or anything like that, so that was all positive. I would give them an A+.”
“We just had them redo our bedroom this last week. This is the third time we've used them. They did general carpet cleaning for pet stains and toddler stains from potty training. The people are always very nice and very organized. They always are available, so we always have positive things to say. The cleaning lasted for a while. When we were moving into this house, they cleaned the basement rug—that's the one rug we didn't have to clean. I'd give them an A+.”
“They did carpet cleaning, and they cleaned the sofas—they didn't do the whole house. I think they did a great job. They were really efficient. We were really happy with the work, so I'd give them an A+. The carpet and upholstery still looked good after a while—I think it held up well.”
“They came out to my condominium and cleaned every floor, and there were some real problematic stains that they were able to take care of. It was just from dirt. They had a very positive attitude, and they went right to work. I'd give them an A+.”
“They cleaned the carpets. They were quick, timely, and nice. I was satisfied, and I didn't have any issues, so I'd rate them as an A+.”
“They had to clean all the carpeting throughout the house. The house was just purchased, and we wanted to have all the carpets cleaned in case the prior owner had pets, so they came and cleaned before anything got moved in. They were on time—my son was moving into his first house and there was a lot of stuff going on, but they were really good about setting up an appointment, and they showed up on time. They took care of everything, and it seemed pretty efficient. They did a good job—I'd rate them as an A.”
“I remember there being a couple of stains that I didn't think would come out, and they were able to get those stains out. We were moving out of a house that we had been renting, and they did about three rooms for us. That was part of our contract—we had to get the carpets cleaned before we left. They cleaned a combination of pet stains and wear and tear—we had a dog at that time, so I can't be sure if it was the pet or the kids or both. I was happy with the service. I'd give them an A rating.”
“They've cleaned our basement, rugs, and stairs. We have two pets, so they cleaned up a little pet stain in there, too. It was a positive experience. I'd give them an A—we don't have any complaints about them.”
“Everything went as planned. They did their job, and everything was fine. I've referred them to a tenant of mine. They did the carpet for me, and I'd give them an A grade.”
“They gave me a quote, they stuck to it, and they were on time. I know that there was a little problem with one of the carpets, and they managed to clear it up. They did a good job, and I'd give them an A.”
“They did my carpets. They were quick and efficient, and they answered all my questions. I'd give them an A.”
“I'd give them an A. They were good.”
“They cleaned a carpet with significant pet stains in the basement. My wife is the owner of the property, and we rented the property out for two years to a tenant who had two dogs that she kept locked in the basement, where they had routinely used the restroom. The technician that came out was very professional, very good, and very thorough. Ultimately, it didn't work, but he was very up-front in saying, 'You know, this is the best we can do, but it might not work once it gets through the carpet and into the pad—it may even get into the concrete underneath.' He also said, before I had their services charged, that there was a very high chance, given the extent of the stains and the damage, that the carpet would have to be replaced. I was very appreciative of that. I chose them partially because they seemed to be good at interacting with me via the scheduling person. It was very positive—I'd give them an A+. It was really, really well done. Everything about the experience was positive. They know what they're doing, they know their business, and everything was up front and very transparent from top to bottom. They were really, really good, and I will definitely use them again.”
“They did my carpets. They were quick and efficient, and they answered all my questions. I'd give them an A.”
“I just used them here. The most recent time, they came to clean the carpeting on the stairs, and they also did a spot on our first floor where our animal had had an accident. They're a thorough, friendly staff. They seem to treat our home with a lot of care—they're not walking around with their shoes uncovered or anything like that, so that was all positive. I would give them an A+.”
“We just had them redo our bedroom this last week. This is the third time we've used them. They did general carpet cleaning for pet stains and toddler stains from potty training. The people are always very nice and very organized. They always are available, so we always have positive things to say. The cleaning lasted for a while. When we were moving into this house, they cleaned the basement rug—that's the one rug we didn't have to clean. I'd give them an A+.”
“They did carpet cleaning, and they cleaned the sofas—they didn't do the whole house. I think they did a great job. They were really efficient. We were really happy with the work, so I'd give them an A+. The carpet and upholstery still looked good after a while—I think it held up well.”
“They came out to my condominium and cleaned every floor, and there were some real problematic stains that they were able to take care of. It was just from dirt. They had a very positive attitude, and they went right to work. I'd give them an A+.”
“They cleaned the carpets. They were quick, timely, and nice. I was satisfied, and I didn't have any issues, so I'd rate them as an A+.”
“They had to clean all the carpeting throughout the house. The house was just purchased, and we wanted to have all the carpets cleaned in case the prior owner had pets, so they came and cleaned before anything got moved in. They were on time—my son was moving into his first house and there was a lot of stuff going on, but they were really good about setting up an appointment, and they showed up on time. They took care of everything, and it seemed pretty efficient. They did a good job—I'd rate them as an A.”
“I remember there being a couple of stains that I didn't think would come out, and they were able to get those stains out. We were moving out of a house that we had been renting, and they did about three rooms for us. That was part of our contract—we had to get the carpets cleaned before we left. They cleaned a combination of pet stains and wear and tear—we had a dog at that time, so I can't be sure if it was the pet or the kids or both. I was happy with the service. I'd give them an A rating.”
“They've cleaned our basement, rugs, and stairs. We have two pets, so they cleaned up a little pet stain in there, too. It was a positive experience. I'd give them an A—we don't have any complaints about them.”
“Everything went as planned. They did their job, and everything was fine. I've referred them to a tenant of mine. They did the carpet for me, and I'd give them an A grade.”
“They gave me a quote, they stuck to it, and they were on time. I know that there was a little problem with one of the carpets, and they managed to clear it up. They did a good job, and I'd give them an A.”
“They cleaned a carpet with significant pet stains in the basement. My wife is the owner of the property, and we rented the property out for two years to a tenant who had two dogs that she kept locked in the basement, where they had routinely used the restroom. The technician that came out was very professional, very good, and very thorough. Ultimately, it didn't work, but he was very up-front in saying, 'You know, this is the best we can do, but it might not work once it gets through the carpet and into the pad—it may even get into the concrete underneath.' He also said, before I had their services charged, that there was a very high chance, given the extent of the stains and the damage, that the carpet would have to be replaced. I was very appreciative of that. I chose them partially because they seemed to be good at interacting with me via the scheduling person. It was very positive—I'd give them an A+. It was really, really well done. Everything about the experience was positive. They know what they're doing, they know their business, and everything was up front and very transparent from top to bottom. They were really, really good, and I will definitely use them again.”
“I'd give them an A. They were good.”
“They steam cleaned about three rooms over a couple of hours. It was super quick, and I was really happy with the service. I'd give them an A+. Everything was great.”
“Excellent Carpet Cleaning did carpet cleaning for me. They were courteous and thorough, and they did an excellent job. They get an A+.”
“They shampooed and deep cleaned the carpets, and the job was really well done. They were extremely professional, nice, and courteous, and they focused on getting the job done extremely well—A+.”
“The carpets look great. Excellent Carpet Cleaning has really good communication and really quick service. I would absolutely recommend them. They're A+.”
“It was an amazing job. They're excellent. They would get an A. Overall it was an incredible experience. First of all, they are always on time. They're extremely well dressed and very well mannered. They're respectful of my home and everything in it. They do the job correctly the first time, and I've never had to call them back to take any issues up. I would give them an A+.”
“Excellent Carpet Cleaning did some work for me, and they did an excellent job. I have a huge Oriental rug in the living room and dining room and one in my kitchen, and what's really interesting is the one in the living room came back better than it was when we bought it. They did a fantastic job. I didn't have any communication problems with the crew. I would give them an A.”
“Excellent Carpet Cleaning was great. They were fine. They were good and very knowledgeable. I didn't have any communication problems with the crew. They were great. I would absolutely recommend this company. I thought their quality was top-notch. They're whatever the highest score is—A+.”
“They've been excellent. Give them the highest marks. I have no complaints with them, and they've done a very good job.”
“I would say that it was definitely a positive experience. I liked their professionalism, the high level of communication, and the quality of the work. I have used them on more than one occasion. I would say my relationship with them dates back to 2007. They get an A+.”
“Everything went well. I would say my impression of the company is positive. It's been two years, so I can't really recall much detail, but I know we've used them prior to that, so it's always been a good experience. I would say they're an A+ for sure.”
“Excellent Carpet Cleaning is great. They just cleaned carpet in three rooms in my house. The quality of work in which the work was completed was excellent. I have recommended them to other people. I would give this company an A+.”
“Excellent Carpet Cleaning did some work for me. They did a wonderful job. They cleaned the carpets before, and they also scrubbed the tile in the kitchen. I would definitely recommend their service. I've maybe used them three or four times over three or four years. They finish the work within a reasonable amount of time. I would rate this company as A+.”
“We were selling a house, so they were extremely flexible about the times. We were having work done, and they were going to come clean the carpets after the painters. Workmen were tramping through the house, and we wanted to have the carpets cleaned before we had an open house. We had to reschedule them two or three times, and they were just absolutely nice and delightful, easy to work with. They were able to get it done before the open house weekend, and that enabled us to actually sell the house that weekend. If they hadn't gotten the carpets cleaned beforehand, who knows how that would have gone? They're really good. They explained the cleaning process well and presented us with a couple of different options for how we could go about it. They had two different types of cleaning treatments that they could do, or something like that. I would recommend them. I would give them an A+, they were really great.”
“They were excellent, just like their name. They were great. I would give them great scores on everything. The guy was great. I would say that it was a positive experience every step of the way. I remember the guy was very professional, and he called me right back. He was great. I would definitely give them an A. All 10's, the guy's great.”
“Excellent Carpet Cleaning was very good. They cleaned our carpet a couple years ago. Our experience was excellent. I think we chose them because somebody else referred them. I would rate their quality of work and service as A's.”
“Excellent Carpet Cleaning cleaned my carpets. The quality of the work was great, and the technicians were wonderful. They completed the work within a reasonable amount of time. I would give them an A. They do great work, and I was satisfied with the service.”
“I would say that Excellent gave me a positive experience. They're always on time, and they care about your property. They always put on protective coverings when they're walking inside your house. It's good customer service. I've had to call them back once, but that was the very first time when I first purchased the home. There was some water damage to the carpet that didn't come out after the first cleaning, but a representative came back out and did a second spot clean that removed the stain. I've been using Excellent for the past five years, so that's a good sign. I'll give them an A+.”
“I used Excellent Carpet Cleaning. I would recommend this company. I need to give them a call again. I found out about them through a friend who referred them to me. I would give Excellent Carpet Cleaning an A+ grade.”
“I used Excellent Carpet Cleaning. They're reliable and always on time. I've been using them for a couple of years. They cleaned carpet and furniture for me. I'd give Excellent Carpet Cleaning an A+.”
“I used Excellent Carpet Cleaning, and we were very satisfied. My wife handled it, but I know everything was smooth with no problems. They deserve an A+.”
“I have an Excellent Carpet Cleaning magnet on my refrigerator. I plan to have them back. The overall quality of the work was fine. They vacuumed and cleaned the carpets for us. I know water was involved in the method they used. They're very nice. The workers were very polite, very kind, and easy to work with. I'd give them an A+.”
“Excellent Carpet Cleaning did work for me in the past. I really liked the guy. It was a very good experience. First of all, he did a good job and was very personable. When there was a particularly bad area of the carpet and when a piece of his equipment went bad, he made good on repairing the damage, so he was very honorable and did good work, and it came out great in the end. I'd give them an A+. I'm a big fan. I'll be calling them to do more work for me.”
“I was considering replacing my carpet, and I thought I'd just give it a cleaning to see if I needed to replace all the rooms. He had my 15-year-old carpet looking brand-new. They showed up on time and did that job in a reasonable amount of time. The company was a recommendation from a friend. I have recommended Excellent Carpet Cleaning already to others. I would give them an A+. They live up to their name.”
“Excellent Carpet Cleaning cleaned my rugs. I have used them more than once. Their customer service is quite good. I would rate this company A+.”
“Excellent Carpet Cleaning cleaned the tiles, the couch, and the carpet, and they did an A+ job.”
“Excellent Carpet Cleaning was very knowledgeable. I would recommend this company. I'd say A+.”
“I had a very dirty carpet that a lot of people thought wouldn't get clean, and it got cleaned. It was a small area with a big thing of dirt. They added more chemicals to clean it. The workers explained the process, and everything was fine. The next day, it was dry. I would recommend them. They're fine, they're A+.”
“They were quick, and the house was immaculate. I had no complaints from anything they did. They did the whole house, so it was carpet cleaning and house cleaning. They did carpet, wood, tiles, and walls. I moved out of the house, and they came one day and did countertops, appliances, cabinets, and closets, and then the next day they came in and did the carpet and floor cleaning. The drying time was what I expected. I would recommend them and give them an A+.”
“Great delivery, very good service, and they returned my rugs in a timely manner. We have two large area rugs, and we had been foster parents for some puppies that had had some accidents on those rugs, so we needed to have them cleaned and taken care of. It wasn't something that we could do ourselves. Because of the quality of the rugs, we wanted to make sure that they weren't torn or anything. It was a specialty cleaning that had to be done. They explained the cleaning process well. We would recommend them. I'd say A+.”
“Everything went all right. I would say that Excellent gave me a positive experience. They were timely, they got it done quickly and efficiently, and they actually left it dry. Most of the other carpet cleaning companies come, and you can't touch the carpet for 'x' number of hours. They did a thorough job. They get an A.”
“They did a very good job about three years ago. It was a positive experience. They were good. I'd like to call them back for another cleaning. I remember them doing a good job. I would give them an A.”
“It was absolutely a positive experience. They gave me an estimate, and they stuck to it. They gave me a time line and stuck to it. I own a music store, so I made it clear to them that they don't bang into anything. They were really careful and considerate of all my concerns. It was great. It's probably about time to call them again, because they deep clean. It worked out well for me, so I'd give them an A.”
“I would say that it was an absolutely positive experience. I liked the professionalism from when I scheduled the appointment, the promptness of their arrival, and the customer service that I received throughout the entire process.”
“They did a good job and were polite. I just liked it because it was good. I would say this took place six or eight months ago, and I had used them one other time. They haven't done anything beyond standard carpet cleaning for me. They would get an A.”
“Everything went fine. It was absolutely a positive experience with Excellent Carpet Cleaning. The professionalism stands out. They showed up on time, and they just did a really good job of getting the stains out—it was very dirty. This was the first and only time I've used them. I would give them an A.”
“I used Excellent Carpet Cleaning. They cleaned very well, and I would use them again. I would give Excellent Carpet Cleaning an A grade.”
“I used Excellent Carpet Cleaning. They did a good job cleaning the carpet in my den. They moved the furniture out and got out a rust stain. The quality of the work was very good. The workers were pleasant. The customer service was good. I would give Excellent Carpet Cleaning an A.”
“I used Excellent Carpet Cleaning, and they were really good. They had good quality, and they seem to be responsive to my needs as far as chemicals. It's a good-sized house that they did. They cleaned wherever there was carpet. I would recommend the company. I'd rate Excellent Carpet Cleaning an A.”
“Excellent Carpet Cleaning was professional and timely. He delivered what he promised. We just had some bench seats that we needed deep cleaned. They finished the work in a reasonable amount of time, and the quality of their work is good. I was happy with their customer service. We've used them a few times. We used them once in 2008, once in 2012, and there might have been a time in between. I'd recommend the company. They get an A grade.”

I'd give Excellent an A+. They did the carpet cleaning in my whole house, and the quality of the work was truly excellent. They're very courteous, and the attention to detail was amazing. They went over everything to make sure nothing was missed. They're safe, secure, and trustworthy. It's a top-notch company.

Excellent Carpet did the best carpet cleaning I've ever had in my life. The carpet was the cleanest I've ever seen any of my carpets get, and it stayed clean. Their technique and their solution—the whole combination was just really, really good. I'd definitely give them an A+.

Excellent Carpet did a really good job. We have a three-level town house with a lot of carpet, and they did an awesome job getting out the deep, ground-in spots that were in the carpet. They provide excellent service; I'd give them an A.

Excellent Carpet did the best carpet cleaning I've ever had in my life. The carpet was the cleanest I've ever seen any of my carpets get, and it stayed clean. Their technique and their solution—the whole combination was just really, really good. I'd definitely give them an A+.

I'd give Excellent an A+. They did the carpet cleaning in my whole house, and the quality of the work was truly excellent. They're very courteous, and the attention to detail was amazing. They went over everything to make sure nothing was missed. They're safe, secure, and trustworthy. It's a top-notch company.

Excellent Carpet did a really good job. We have a three-level town house with a lot of carpet, and they did an awesome job getting out the deep, ground-in spots that were in the carpet. They provide excellent service; I'd give them an A.

Excellent Carpet Cleaning has done our carpets since they've started their business. They cleaned my family room carpeting and my bedroom carpeting, and the gentleman that's been coming out lately is just as wonderful as the owner with politeness and thoroughness. They used steam cleaning, and they're excellent—A grade.

It has very much been a positive experience. The guys are very thorough and very professional, and it turns out well. They're in and out—they don't take a long time to do what they need to do. I've had them twice now for carpet cleaning, and I'm probably going to call them back in another month or so. I haven't had to call them back for anything they've missed. I'd give them an A.

We started using Excellent Carpet Cleaning two years ago because they did what they were supposed to do and it worked. He made recommendations, which I appreciated, and it all worked out. It was a wet process. This is a company I would use again in the future.

I was pleased with Excellent Carpet Cleaning's service. The quality of the work that they did was fine. The technicians were very pleasant and professional. They were quick, and they did a great job. It was excellent.

They're the greatest—just fantastic. The quality of their work is top-notch. They're punctual, they're trustworthy, and they're friendly. I've been working with them for years, and I send them to all of my clients. I would give Excellent Carpet Cleaning an A+ grade.

Excellent Carpet Cleaning was great. They cleaned the carpets and the upholstery on the couch. The quality of the work was great. The cleanup was also great; they left the place the way it was when they found it. They're professional and on time, they do what they're supposed to do, and they're pleasant to work with. They're an A+.

I used Excellent Carpet Cleaning, and they were excellent, like the name. I'd give them an A+. They did steam cleaning, and the quality of their work was very good.

Excellent Carpet Cleaning was great. They did a terrific job—A+.

They did carpet cleaning for me. Rashaud—who I think is the head guy over there—seems to be super on it, and it's really important to him to be helpful. It was like they clearly had a customer service ethic. I would give them an A+. I work in residential real estate, and I recommend them.

They cleaned our bedroom and basement carpet, and we've used them to clean our house a few times too. It was really good. The carpet had already been stained when we moved in, and they were able to get a lot of it out, which was really good. They were on time and worked around our schedule. They're very friendly, personable people, and they explained the cleaning process well. I've actually recommended them to two people. I would rate them an A+. No complaints at all—they did a really good job.