American Carpet & Restoration Cleaning (ACRC)
7th year as a Best Pick
certified company
A
rated
Based on 148 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
7th year as a Best Pick Call
"Everything we do is driven toward client satisfaction and superior cleaning. Our friendly technicians exceed expectations and provide the very best customer service and fair prices in the Chicago area. We are considerate of your time and possessions. We strive to earn and maintain our clients' trust, repeat business, and pride in referring us."

John Vito | President
Company Information
Services Offered
ACRC offers carpet (including wool), furniture, floor tile and grout, and green cleaning as well as light water restoration.
Warranty
The company guarantees that its custom Stain Cleaning Process works to ensure spot removal and carpet renewal.
Company History
The family-owned-and-operated company has served residential and commercial customers in Chicagoland for over 30 years.
Employee Information
ACRC states that it only hires employees who meet the company's professional qualifications. These employees include Chris Pitman; Josh Santiago, an Iraq War veteran who is certified by the EPA; Joe Wirtanen, who has 30 years of experience, all with ACRC; and Edwin Rosario, who has 15 years of experience in the cleaning industry. Technicians attend Jon-Don cleaning skills seminars.
Areas Served
Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs
A selection of 148 homeowner reviews:
“They did a really good job, and I'm about to call them again. It was excellent. I would recommend them for sure.”
“ACRC was very good. They were cleaning rugs for me upstairs and downstairs. They definitely knew what they were doing and took special care picking up stuff and going behind stuff. I would give them an A+.”
“We had some pet spots, and they were good about getting them out. My mom's new puppy caused all kinds of problems. The guys were very responsive, they came back quickly, and everything worked out terrific. They get an A.”
“They cleaned a sofa and an area rug. I liked the responsiveness and the thoroughness of the job—A+.”
“ACRC was excellent, and I would absolutely recommend them.”
“They were excellent with no complaints and I would recommend them.”
“They were excellent. They did carpet and bathroom and kitchen tile.”
“They did an excellent job with no complaints from me. I would recommend them.”
“That was at our rental house that we no longer have. They cleaned the carpeting in the family room. I liked that they were quick, good, and got the spots out of the carpet. I would grade them an A.”
“They were OK—they were fine.”
“They did carpet cleaning for me. They were fast and efficient. I'd rate them as an A.”
“They cleaned the carpets throughout the house. They were very thorough, very competent, professional, and very helpful. They really went above and beyond to make sure that the work that they did was really exemplary. They deserve an A rating.”
“It was very good. They cleaned my carpeting and some furniture. They were on time and did a good job. I would give them an A grade. I have recommended them to someone already.”
“They were very professional, cooperative, and very nice people. They cleaned all the carpeting upstairs, and did a nice job. I would grade them an A; I was very satisfied.”
“They cleaned the carpets in a condo. They were fast and they did a nice job. They earned an A. They were excellent with no complaints and I would recommend them.”
“They did carpet cleaning for me. I would mark it all positive.”
“They were very good. They had to clean my carpet. I wasn't home, my husband was, and he said that they were very thorough. They moved the furniture and were very professional. I would grade them an A.”
“They cleaned carpets for me. They were here on time and polite. I thought that they did a really thorough job. They put the furniture back where it belonged and I really have no complaints. I would grade them an A. I would recommend them and I would use them again.”
“Those guys were really good and maybe they even scrubbed my chair too hard. They cleaned a wall-to-wall carpet, a wool carpet, recliner, and four kitchen chairs. They knew what they were doing, they were quick, and they did a nice job without a mess. The next time, even though I'm on the second floor, they can bring the hose up through the balcony and won't have to bring up their portable equipment. I would grade them an A. I already have recommended them; they did other quotes in the building.”
“They did carpet cleaning for me. I like that their personalities were very nice and they did a good job. I would grade them an A rating. I will recommend them.”
“They're excellent. They did carpet cleaning. They're just very reliable, and they clean better than anyone else. I've used many carpet cleaners, and ACRC does the best job. I've been using them for years and years and years—I can't even say how many years I've used them. They're an A grade.”
“It's a very good company. They were very thorough, and they just do a really good job. They did our family room and stairway. I found out about them through a friend. They're excellent.”
“They were on time, they were friendly, and they worked hard. They were fast and completed the job. I believe they cleaned our carpeting and our furniture. I would give them an A. My couches look brand-new.”
“I'm very happy with ACRC. They've done carpet cleaning and tile cleaning, and they've always done a good job. I would say they get an A for their excellent work.”
“The performance and the overall experience were both good. They cleaned my carpet. I found them in Best Pick Reports.”
“They steam cleaned a bunch of our rugs. They seemed to know what they were doing and what they couldn't do, and that was good. I'll give ACRC an A.”
“They were very thorough. They cleaned a couple of spots in areas that I didn't even ask them to clean, but they did it just because they were there. They were on time, they were very polite, and they were very thorough. I had two rooms. We had some water damage in one of the rooms, so they came out and cleaned and treated that carpet, and then they cleaned another carpet in another room. I would give them an A. I'm thinking of calling them again in the fall.”
“They're on time, they're neat, and they're tidy, so those are good pluses. They cleaned the carpet in a couple of places. I found out about ACRC from my sister. She likes them, so she referred me to them. This was the second time I used them. I'll give them an A.”
“They were fine—they did a great job. The staff was friendly, and they were OK. They just did carpet cleaning. An A grade is fine for them.”
“ACRC was fine; I use them all the time. They cleaned the carpet in my family room and living room. They're an A grade.”
“Everybody was very pleasant, and they did their work. I think the last time they were here, they did my stairs in the hallway. My neighbors use them, and I've been using them for years.”
“I just enjoyed everything they did. They did a great job on the carpet. They were good—I've had a great experience. I've used them a couple of times. A friend recommended them, and they deserve an A.”
“ACRC cleaned some carpet. They were on time, and it was just fine. I would give them an A.”
“They're nice people to deal with. I found out about them through a book that was sent to me about good companies to do business with—it was Best Pick Reports. They've also done upholstery cleaning for me. I would give them an A.”
“ACRC is excellent. They're very reliable, and they clean better than anyone else. I've used many carpet cleaners, and they do the best job. I've been using them for years and years and years. They're an A.”
“They were on time, fast, and friendly, and they worked hard. They cleaned our carpeting and our furniture. I would give them an A. My couches look brand-new.”
“ACRC is a very good company. They were very thorough, and they just do a really good job. They did our family room and stairway. They're excellent.”
“I enjoyed everything ACRC did. They did a great job on the carpet. I've used them a couple of times for carpet cleaning, and I've had a great experience. A friend recommended them. They deserve an A.”
“My sister had a problem at her townhouse with some carpeting that got stained because the door was leaking, and I took care of it for her because she works full time, and I'm retired. They gave the estimate and came out when they committed to coming out to clean the carpets. They did that quickly, and they did a wonderful job. They were there on time and did everything they committed to doing. They earned an A+.”
“They cleaned my carpets in the living room, dining room, and a hallway. They did a good job. They came in here, cleaned my room, and then helped me move the furniture around. They left quickly and quietly. I'd give them an A+.”
“ACRC did our carpets last fall. They did every room in the whole house. They came on time, and they did what they said they were going to do. They did a nice job. They deserve an A+ grade.”
“I use them for carpet cleaning about once a year. My experience with them has been very positive—that's why I've been using them for years. What I like most about ACRC is that they do a great job, and they're always are available when I need them. I use organic solutions, and they are respectful of my property, of course. I would rate them as an A+ company.”
“They used a wet process on the carpet cleaning, and they were really great. I liked that the owner gave me the quote. He was really thorough on the phone, he followed up before they came, and then he followed up afterward to make sure everything was fine. I got them out of the Best Pick Reports, and I would use them again. They're A+.”
“ACRC was fabulous, on time, and professional. They did my whole house, and everything was super. I would give them an A+ grade all around.”
“They cleaned all my carpeting. They were very thorough, on time, and neat, and they did a good job. I would use the company again, and I'd give them an A grade.”
“This was my first time using them ACRC, and they did a great job. I would hire them in the future. They should get an A.”
“ACRC did carpet cleaning for me two times, and I thought they were very professional. Their work was exceptional. I'd give them five stars all the way through. They did a great job.”
“ACRC cleaned my carpets. I would say they had good follow-up and professional service, which made my experience positive. They came when they said they were going to come. It was probably an A- experience.”
“I'm very picky. I was happy enough with ACRC that I am planning on calling them back to do a carpet cleaning again, so they must have done a good job. I told them over the phone what I wanted, and they didn't give me a hassle about it. I moved most of the furniture out, but some of the big pieces I couldn't move, and they didn't give me a hassle about moving a couch and a chair for us. Some places that I've had in the past have said, 'We don't move furniture,' so I felt like they were professional, and I thought they did a good job. I threw in a few extra area rugs at the end just because they have a minimum, and most of my house is not carpeted. I thought that was nice because they could have been like, 'That wasn't scheduled, so we're not going to do it.' The only thing was that the floor underneath was wet, and with wood flooring, you have to be a little careful about that. I think this time around, I might ask them for a little bit more information about that so that the floors or the backing underneath do not get ruined. They're definitely an A.”
“They helped me, and they did a fine job. They arrived when they were supposed to and did what we asked. It all seemed to work out fine. I would give it an A-.”