The Clean Team Corporation
2nd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Clean Team Corporation has received 4.7 out of 5 stars based on 179 customer surveys.
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2nd year as a Best Pick Call
"We strive for good business relationships that are built on consistent, open communication and genuine concern for the professional appearance and safety of our clients' property. We are staffed with certified and trained technicians and equipped with state-of-the-art equipment. 'Immediate action; customer satisfaction.'"

Mick Lafata | Owner
Company Information
Services Offered
The Clean Team cleans carpet, upholstery, Oriental rugs, area rugs, mattresses, head- and footboards, fabric car interiors, tile, and grout. The company also offers stain and pet odor removal, carpet repair, rug pads, carpet and fiber protection, green cleaning products, water damage restoration, and 24/7 emergency service. The Clean Team uses hot water extraction methods, has a local drop-off center, and provides a rug pickup and delivery service.
Minimum Job
A $90 job minimum is required.
Warranty
The Clean Team offers a 100 percent customer satisfaction guarantee.
Company History
The local, family-owned-and-operated company was founded in 1986.
Distinctions
The Clean Team is certified by the IICRC.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn

Compiled Score:

The Clean Team Corporation has received 4.7 out of 5 stars based on 179 customer surveys.
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149
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
04/02/2018

“The guy who came was very nice and respectful of my home and property. He did the job quickly and efficiently. I have used them in the past, and I don't see why I wouldn't use them in the future.”

Review by
04/02/2018

“The individual I dealt with was incredibly good. She was very good. I will have her back. I know the people across the street will have her too.”

Review by
04/02/2018

“They are really good. If you are not happy with something, they will come back and fix it.”

Review by
04/02/2018

“I have used them before in the past, and they do a great job.”

Review by
04/02/2018

“I just dropped a rug off and picked it up.”

Review by
04/02/2018

“I was very satisfied.”

Review by
04/02/2018

No review comments provided

Review by
04/02/2018

No review comments provided

Review by
03/15/2017

No review comments provided

Review by
03/15/2017

“They cleaned my carpets. They were easy to schedule and very friendly. I'd give them an A+.”

Review by
03/15/2017

“They cleaned my carpet. They're very efficient. Very good. They were very, very efficient. I'd give them an A.”

Review by
03/15/2017

“They cleaned an area rug. I had a positive experience. That's all. I'd give them an A.”

Review by
03/15/2017

“They cleaned out my couch. They were fast and they did a good job. I'd give them an A.”

Review by
03/15/2017

“They cleaned an area rug. They did a good job and did it on time. They were just very friendly when I dropped off the rug. I'd give them an A.”

Review by
03/15/2017

“It was good. They did carpet cleaning. The guy was pleasant and he did a good job. We would definitely use them again. I'd give them an A.”

Review by
03/15/2017

“They cleaned rugs. They do a fine job. We've used them a number of times. We delivered it to them, so they were fine. I'd give them an A.”

Review by
03/15/2017

“It was a while ago. They cleaned my rugs. They turned over my appointments quickly, so I don’t need much clean time. They're fine. I'll give them an A.”

Review by
03/15/2017

“We brought some rugs to be cleaned. They took longer than we thought, and they really didn't come out too clean. I'd give them a C.”

Review by
03/15/2017

“They cleaned carpets in a bedroom. They just did a great job. They were here on time and there were no issues. I'd give them an A.”

Review by
03/15/2017

“They cleaned rugs. There were 2 rugs. They were just fine. They were just efficient and they took them away and they brought them back and they were clean and it was lovely. I'd give them an A.”

Review by
03/15/2017

“They do upholstery and rugs and stuff. They were on time and they did a good job and it seemed like a reasonable price. They were very pleasant. I'd give them an A. I am very likely to recommend them.”

Review by
03/15/2017

“It worked out really well. They did rug cleaning. Dropped it off. They had a nice office. Took care of me. Delivered when they were promised. Everything worked out good. I'd give them an A.”

Review by
03/15/2017

“They cleaned our rug. The individual they sent over to clean the rugs was on time. He was very personable. He didn't try to upsell me. He just did an overall good job. I'd give them an A+.”

Review by
03/15/2017

“They were excellent. They've done carpeting. They're friendly, clean, organized, polite. I refer them. I'd use them again in a minute. I was very happy. Nothing else memorable. They did a good job. I highly recommend them. I'd give them an A.”

Review by
03/15/2017

“They cleaned my rug and also my sofa. He was very thorough and efficient. He was just very professional and polite and he just worked thoroughly on what he needed to do as far as the rug downstairs and the sofa. I'd give them an A+.”

Review by
03/15/2017

“It was great. They were informative. They were quick. They did a fantastic job. They were great in customer service. Everybody was great. I'd give them an A+. They did the rugs.”

Review by
03/15/2017

“They just cleaned my carpet for me. I didn’t actually work with them, my husband did. He said they were nice. I'd give them a B. I'd be very likely to recommend them.”

Review by
03/15/2017

“They cleaned one rug underneath the couch. They're easy to set up and they're on time. They did it pretty quickly. They're nice guys. I'd give them a B+ overall.”

Review by
03/15/2017

“They come a couple of times a year and probably another month we'll have it done again. I've been doing business with them for years. They do carpet and upholstery cleaning. I've never had a problem with them and I've probably been with them for 1 years or longer. They're very polite. They're very accommodating and they do a very nice job. The workers are great. Everybody's great. I have no complaints with them and I had an office one time so they did it in my office and my home. They're good. They did the office and the home. I'd give them an A. I'm very satisfied with them and I'll never switch. I would absolutely recommend them.”

Review by
03/15/2017

“They were good. They did a carpet cleaning service. I did work with them one time and they did a nice job. They were very thorough with what they did. I was happy with the work. The people who worked there happened to know my family when the business opened, but that was it. Nothing extra. They did a thorough job. That's all. I'd give them an A. They did an excellent job.”

Review by
03/15/2017

“It was fine. They did a couple of rugs for me. I had no problems whatsoever. The guy was very punctual, very polite. I've had some other people here before. I thought it was good. I told them I would recommend them again. I'd give them an A. They were right on time. There were no problems whatsoever. I already recommended them, but I don't know if they followed up on it.”

Review by
03/15/2017

“Everything went excellent with them. They cleaned an area rug for me. It was pretty big. I spoke with the owner and the secretary and I brought it in. They gave me a good price and they honored it. Everything was fine. They were right back on time when he said, even earlier. I delivered the rug right to them. They cleaned an area rug. It was pretty big. Everyone was personable. They kept in touch. Everything came in. I think they actually quoted me one price and the work was bigger and he stuck with his price. So it all came out well and it looks great. I'd give them an A. I'd use them again.”

Review by
03/15/2017

“We use them pretty regularly. We always have positive experience with them. We're going to have them come back sometime soon for the spring. We've used them consistently probably over the last 4, 5 years. Primarily they just do the carpet cleaning. I think they do a good job. They're pretty thorough. They're on time. I think their prices are competitive. I like the people they sent here. They're very friendly. I'd give them a B. I think they're fine. When we're happy with someone we don't usually change; we stick with them. I'm not one to switch for $1 savings.”

Review by
03/15/2017

“They did carpet cleaning. I've worked with them before. This wasn't my first year that I've had them clean my carpet. They're reliable and their price is very good. It's pretty much the reason I keep using them. Every year their workers have been good, nothing in particular one year versus another. I'd give them an A overall.”

Review by
03/15/2017

“We brought rugs to their facility and they cleaned our rugs. We went back and picked them up and brought them home. They were quick. The service was quality. The price was good. They did exactly what they said they were going to do and the price was good. I'd definitely give them an A.”

Review by
03/15/2017

“They cleaned some carpets. They were just very efficient. Their pricing was very clear. It was ready when they said it would be ready. They were above average, but saying what they were going to do and doing what they said was really key to me. I'd give them an A.”

Review by
03/08/2017

“They did a good job. They were fast. They were efficient. The rugs came back nice and clean. They actually even had some areas that were ripped on abraded rugs sewn for us. They were great. I would say A+. They were really very wonderful. Very efficient. They really were great.”

Review by
03/08/2017

“It was last summer. I was very pleased with them. Their service is good. The quality of their work is excellent. They're pleasant when you go in there and when they said it was going to be ready it was ready. They cleaned an oriental rug and an area rug. I'd give them an A. I have recommended them before.”

Review by
03/08/2017

“They were great. They were really professional and they made sure that I was happy with the job and the guy that was leading the team was very nice. I just thought they were really nice. They moved things around. I think I had them clean my carpets and they made a real effort to make sure they did everything right when they left. I thought they were an A+. They were great. They were definitely punctual. They did everything they were supposed to do. They showed up on time. I hired them twice, so I'm happy with them.”

Review by
03/08/2017

“It's not negative at all. They seem to do a good job. They listen to us. Sometimes you have to redirect them, but they're very flexible and responsive. They've been on time consistent and dependable. They just do our floors every other week. Nothing major, but they've been good. They helped cleaned up a couple of special things for my wife. My wife is probably a better person to talk to, but she's not home. In general, they haven't been bad. We still have them and I would recommend them. I'd give them a B.”

Review by
03/08/2017

“The last time they came, a guy came and he did all my floors and then he referred me to a girl that did some house cleaning. They were pretty good. I think they were quite high and then the girl that came afterwards I wasn't too excited about. She wasn't that professional, but she was a nice person. I liked her. That being said, you know. He did all the floors. He did carpet. He didn't do grout I think. He just did carpets. My kitchen floors and bathroom. Tile floors. I'd give them a C.”

Review by
03/08/2017

“They were professional. They did above and beyond. They did a good job. They cleaned our rugs. I'd say a B. We had a real issue with punctuality, but they made up for it.”

Review by
03/08/2017

“They did a rug. They were great. They did a good job and had a friendly service. I dropped off the rug and picked it up. It was a very small job. I'd give them an A+.”

Review by
03/08/2017

“I love the work they do. I'll be calling them in the spring. I have no complaints with them. I've had them doing my rugs and upholstery for years. I'd give them a B. I have recommended them; my daughter has them.”

Review by
03/08/2017

“They're always on time. I can schedule them quickly and they do a great job. They cleaned two carpets in my house. I'd give them an A+.”

Review by
03/08/2017

“They cleaned rugs for me. They were just scatter rugs. They seemed OK. I'd give them a B. They were good with punctuality.”

Review by
03/08/2017

“They were great. They were cheap and they did a good job. They cleaned some rugs. No tile or grout. I'd give them an A+.”

Review by
03/08/2017

“It was last year. They cleaned our rugs. They did a good job and they were quick. No tile or grout. I'd give them a B.”

Review by
03/08/2017

“I haven't had them for about a year. I've had them several times to clean my wall to wall carpet. I'd give them an A. I have recommended them to other people.”

Review by
03/06/2017

“He came on time and did a reasonably good job for the price I paid. He cleaned my hallway. He did just what I asked him to do. I would give them an A.”

Review by
03/06/2017

“They answered the phone. They did it in the timeframe that they said and it came out very well. They cleaned the carpets. I'd give them an A+.”

Review by
03/06/2017

“I liked their response and the gentleman that came out to do our carpets was very thorough and professional. I'd give them an A+.”

Review by
03/06/2017

“We hired them to do our carpets. It was a great experience, no problems.”

Review by
03/06/2017

“I think they're very good. I think they are a very good team. They did carpet cleaning. I don't have any problems. When I call them, they'll make an appointment and they'll come over here and do everything.”

Review by
03/06/2017

“They did a good job. We were very satisfied. They were just very efficient. They showed up when they said they would and did what they said they'd do. You can't ask for much more than that. They cleaned a couple of rugs. I'd give them an A.”

Review by
03/06/2017

“They cleaned the rugs very well. That's why I use them. They also do upholstery, like cleaning the couches. I would give them an A. They were always on time. I've been using them for a long time.”

Review by
03/06/2017

“The guy was very efficient. He did a nice job and he was quick, on time. I actually had them out here twice: once to do the carpet and once to do my tiled floors. I'd give them an A+ overall.”

Review by
03/06/2017

“They came when they said they were going to. They did a good job and they cleaned up after themselves. They only did carpet cleaning. Overall, I would give them an A.”

Review by
03/06/2017

“It was pretty much run of the mill. They showed up pretty much on time. They did the service they were supposed to do. It's nothing special about it. They cleaned my rugs. I'd give them a B. I think getting out some stains was the only issue. Their customer service was fine. They were a little bit late.”

Review by
03/06/2017

“They did a great job. They did carpet cleaning.”

Review by
03/06/2017

“They cleaned the rugs. They picked up and did a very good job.”

Review by
02/20/2017

“They did my upholstery and they also did an area rug. They were reliable and they did a good job. I've used them a few times over the years. So I call them every year or year and a half or so. They were friendly and professional and they did a good job. They showed up when we had the appointment so they were just reliable the whole way, from making the appointment to showing up to doing a good job. I'm happy with them. I'd give them an A. I would recommend them. When I need my couches cleaned again I will call them.”

Review by
02/20/2017

“I feel like when you get your carpets cleaned, they're supposed to specialize in getting the stains out of your carpet no matter how tough they are. That was the only good thing. They did a good job, but they weren't able to get the stains out, which is the reason why I wanted to get my carpets cleaned in the first place. They did a good job, but that was about it. I wasn't here when they did it, but the customer service was good. I'd give them a C. I probably wouldn't recommend them. When people pay to get their carpets cleaned, they're paying to have that stain removal. I was referred to them by somebody.”

Review by
02/20/2017

“They were fabulous. They were great. I used them once. It was either seven or eight rugs they cleaned. They came to the house and they came around my schedule and they just dropped it off and came around my schedule. They were very nice. They went out of their way to move stuff and roll up something. He said, 'Don't worry,' and he rolled it up for me. They were really nice. I just dealt with two men. One was John and the younger one delivered them back. The other one was a little bit older than the younger one and he rolled up the carpet and all of that. I'd give them an A. They were excellent.”

Review by
02/20/2017

“The job that they did was not great, and they actually left some marks in our hardwood floor. They left some spray of the chemicals that they used on the floor on our appliances in our cabinets and they didn't clean it. So we actually had to have them come back. They did carpet cleaning, which went fine. It was the tile cleaning that was the problem. One thing that was weird was every time the guy came back he would come to the back door. It was just weird because usually servicemen come to our front yard. It actually startled me and my daughter the time that he came to the back door because it's really unusual to come to our back door. I'd give them a D. I would not use them again. I wouldn't recommend them.”

Review by
02/20/2017

“We're dropping off some more rugs for them. We did one sofa. Unfortunately, I have small dogs that like to rub their face up against the skirt and ultra suede. They told me at the time that they didn't think it was going to happen, but they tried anyway. That was the only piece of upholstery that they cleaned, primarily area rugs. The one rug that they did came out beautifully. In fact I called and gave them a thumbs up on that. This was about five years ago when we moved into the house and now we're putting the house on the market and I've got a couple of other rugs to send their way. They just came out really beautiful. I feel like they were new again. I would give them an A+.”

Review by
02/20/2017

“They did rug cleaning. They did a good job and had a cheap price. I'd give them a B+.”

Review by
02/20/2017

“They cleaned the carpets. They were friendly, polite, and did a good job. I'd give them an A.”

Review by
02/20/2017

“They cleaned some rugs. I've been using them for twenty years. They're prompt, well priced and they do a good job. I would give them an A.”

Review by
02/16/2017

“They just did a good job. They cleaned up. Everything was great. I'll recommend them.”

Review by
02/16/2017

“We had them clean the carpet. They didn't get the smell out of the carpet. I spent $36 and ultimately had to throw the carpet away. They were pleasant and they tried hard, but the skills that they had weren't able to get rid of the smell. So I'd give them a C. They came and they took an oriental out of the house and brought it to their place to clean. They didn't get the smell out. I wouldn't recommend them.”

Review by
02/16/2017

“It was clean. They cleaned the carpet on my stairs.”

Review by
02/15/2017

“They did carpet cleaning. I'd give them a B overall.”

Review by
02/15/2017

“They did a rug stain and stain protector. I'd give them a B.”

Review by
02/15/2017

“They cleaned some carpets. I'd give them an A.”

Review by
02/15/2017

“They're very good. They cleaned carpets and upholstered furniture. They're an A.”

Review by
02/09/2017

“The person they sent out was very attentive to cleaning and really—he was a ten out of ten. He cleaned some furniture and some carpeting. They're A+.”

Review by
02/09/2017

“I liked how thorough they were and how they came back. The problem is that we have a dog that was not using the carpet correctly. They came back again a month later, tried something. I needed to have a rug cleaned. They carried it to their shop themselves. They're very accommodating and very kind. I'd give them an A+.”

Review by
02/09/2017

“My neighbor and I had both of our places done. We live in a condo, so she took care of meeting and letting people in and out for this. I don't have too much personal experience with them just that I was happy with what they did. I never met anyone or saw them. They did rug cleaning for me. The work they did was excellent with no problems.”

Review by
02/09/2017

“I liked the personal input of the company. I had a problem with a stain, and they were incredibly attentive and diligent. They kept trying. I liked the personal attention and the effort. It wasn't just once, 'Oops it didn't work' so he tried different approaches. He actually didn't even charge me for the different approaches. They recommended someone in the neighborhood who does the Oriental fringe, which was excellent as well. They're A+.”

Review by
02/09/2017

“I liked the thoroughness of the company. They steam-cleaned the carpets in my two bedrooms. One of the bedrooms had a water leak, and they steam-cleaned it and it was perfectly fine afterward. I'd give them an A+.”

Review by
02/09/2017

“I don't think the work was done well. After a few days the carpets looked just like they did before they came. I would not use them again, so I'd give them a D. They were very polite.”

Review by
02/09/2017

“I liked everything about them. The owners are great people. Their workers are great. They're very productive. I've been going to them for about sixteen years. They do my oriental rugs. I'd give them an A+.”

Review by
02/09/2017

“They did a great job on the rugs. I'd give them an A.”

Review by
01/24/2017

“They did area rug cleaning for me. I'd give them an A+.”

Review by
01/24/2017

“They did carpet cleaning for me. I'll give them an A.”

Review by
01/24/2017

“They did carpet cleaning for me. I'd give them an A.”

Review by
01/24/2017

“We brought a carpet to them to clean, and they did that, and they've come here in the past and cleaned carpets in the house. I'd give them an A. I would recommend them.”

Review by
01/24/2017

“They did a good job except for one room. They were supposed to get the cat smell out of it, but they didn't. I believe that I didn't report this because I didn't realize it at first, but the guy stole 3-4 infant outfits that were brand new. My daughter-in-law, for some reason, thought I did it because she saw them and then didn't tell me for a week later. The guy was the only one that was in the house. He was acting weird, and so that's the only thing that I didn't like. I think whatever process they use they clean the rugs well, but since my daughter-in-law didn't tell me till more than a week later, I didn't report it. In this area you can't let people in your house unless you follow them everywhere. I don't care if they're cable or if they're a plumber. They all steal. That's just the way of life in this area. All I'm saying is they do a great job. It wasn't the chemicals they used and it was very nice. I'd give them a B just because of their process was good, and the rugs were nice, but I think he was busy stealing and he didn't finish up that rug. I will call them again, and I think that I would go over with what happened if I call them again so you make sure you know who they are. I would call them again but I'd really be cautious of who they send.”

Review by
01/24/2017

“We had them do our upholstery, our couches. We've done our couches with them. They're based out of Peabody. They did our couch and they were great. I would give them an A because of the substance—they had to clean off our couches. They get an A because they got it all out, and it doesn't smell. It looks brand new.”

Review by
01/24/2017

“It was really positive. They were actually able to come on short notice. They did carpet cleaning for me. I'd definitely give them an A.”

Review by
01/24/2017

“Clean Team did rugs for me. They cleaned wall-to-wall carpeting in my bedroom and carpeting down the stairs. I'd give them an A.”

Review by
01/24/2017

“They did carpets for me. They did several rooms. I'd give them a B. That's better than A as far as I'm concerned on some things.”

Review by
01/24/2017

“It's fine. We have them every year. They do the carpeting for us. They're an A.”

Review by
01/24/2017

“They cleaned carpet and a living room set of upholstery. I'd give them an A.”

Review by
01/24/2017

“They did a fine job. They did the carpet cleaning for a rental property for me. They're an A.”

Review by
01/19/2017

“They were very good. They did good work. It was carpet cleaning. I'd give them an 'Excellent' rating—A+.”

Review by
01/19/2017

“They cleaned a carpet for me, a rug. They were quite good. They did a nice job on the rug. I'd give them an A.”

Review by
01/19/2017

“They were very good. They were fine. Some furniture needed to be freshened up, and a carpet. I'd give them an A+. They were very good.”

Review by
01/19/2017

“I'd give it an A+. Their punctuality was perfect. They were very professional. They came on time, did their job, and it was all good.”

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