Jacuzzi Bath Remodel of Arizona

Granite Cornerstone

4 months ago

I found the company through Costco. They have a kiosk in the Costco warehouses and that’s was my first contact with Jacuzzi Bath and Remodel. They set up the appointment for the consultation right in the Costco and that was a very easy and seamless effort. They gave me a good time, verified my name and address and all of the particulars then the estimator came out. Her name was Jenny, and she spent quite a bit of time photographing, measuring and setting up all the information. We sat down at the kitchen table and went over the particulars of the New shower conversion. This was a shower conversion from an original bathtub. She showed me all the options, all the materials, all of the faucets and the additional accessories available for purchase. She then worked up a price. We got the manager of sales team involved, his name was Brad. He provided some adjustments on the price. I received a good price. They do obtain a permit from the city of Mesa and the plumbing work is approved by a building inspector. This provides a higher level of security to the homeowner. Many of the other companies doing this work say you don’t need a permit. I researched it and you do.(in Mesa). Jacuzzi is the only company that gets the required permits. I would highly recommend them!

Marie Guadamuz

2 weeks ago

I absolutely love my new Jacuzzi shower remodel. Eric Gutierrez and Justis Warwock did a fantastic and timely job for us. Thank you to these young men for a job well done.

Carrie McLaughlin

2 months ago

Very happy with the end results, encounter a few challenges but too be expected when working with plumbing in a 50+ year old home. Can’t say enough good things about the craftsman that tackled this job , thank you Nico D Eddie V Thomas F and Eric. Great job guys your craftsman ship speaks well for your company.

Natasha Lange

3 weeks ago

We want to thank Derek G. For the great customer service provided and the way you explain everything on what to expect, how everything should be. We also want to thank Andres and Angel H. for all of your hard work when it came to the installation. Keep up the great work!!!

Pete Langer

3 weeks ago

Terrible. Advertised product is not what was installed. Not even close. Acrylic panels were heavily scratched during installation. Drywall was damaged. Single-day job took four. Fit and finish are poor. Just look at the photos! And, you'll pay almost triple what the material & labor should be. I have requested a complete "do over" from JBR. Awaiting response.