Long Home Products
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Long Home Products has received 4.8 out of 5 stars based on 2800 customer reviews. Learn about Our Research Process.
5
2607
4
100
3
15
2
17
1
61
3rd year as a Best Pick
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"For over seven decades, Long Home Products has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans."

John DePaola | CEO
Company Information
Services Offered
Long Home Products specializes in tub-to-shower conversions, shower and bathtub replacement, and aging-in-place options. The company also offers asphalt shingle, metal, flat, luxury shingle, and designer roofs; double-hung, casement, awning, bow, and bay windows; entry, patio, and storm doors; and free estimates.
Services Not Offered
Repair services are not offered.
Warranty
Long Home offers a 50-year warranty on bathtubs, a 50-year transferable roof warranty, and a lifetime window warranty.
Company History
The company started in 1945.
Distinctions
The company is a CertainTeed SELECT Shingle Master.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Bowie, Hyattsville, Lanham, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park
Address
8530 Corridor Road
Savage, MD 20763
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 6:00 pm
Sun
9:00 am - 5:00 pm
Licenses
MHIC-51346, 420222000000

Compiled Score:

Long Home Products has received 4.8 out of 5 stars based on 2800 customer reviews. Learn about Our Research Process.
5
2607
4
100
3
15
2
17
1
61
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Review by
02/22/2024

No review comments provided

Review by
10/17/2022

“The field service has been phenomenal. Whenever something has been wrong they take care of it.”

Review by
10/10/2022

“I am super excited about our walk in shower. It's beautiful, and I'm in love with it.”

Review by
10/10/2022

No review comments provided

Review by
09/30/2022

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Review by
09/22/2022

“I was very impressed with their work and communication throughout the entire process.”

Review by
09/22/2022

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Review by
09/22/2022

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Review by
09/22/2022

“When they first came out they said they woulc come back the next day and they didn't. They were young kids. Then they sent someone else out to do the glass door. They broke one of my tiles. Some things weren't done 100% properly.”

Review by
09/21/2022

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Review by
09/12/2022

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Review by
09/12/2022

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Review by
09/12/2022

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Review by
09/12/2022

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Review by
09/10/2022

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Review by
09/09/2022

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Review by
09/09/2022

“The service was prompt and efficiently completed.”

Review by
09/09/2022

No review comments provided

Review by
08/23/2022

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Review by
08/23/2022

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Review by
08/18/2022

“We have a roof and a fence from Long Home Products and they just did our bathroom. We have had exemplary service with the team. Everything is good, so far. If we have any other home improvements that would involve them, we would reach out to them again.”

Review by
08/18/2022

No review comments provided

Review by
08/18/2022

“They installed a beautiful shower and did a really good job.”

Review by
08/18/2022

No review comments provided

Review by
08/18/2022

“They were in and out of here very quickly. They were extra clean. They put tarps over everything. The tarps collected the dust and all. I didn't have to clean anything. They even made a path so that the floors didn't need to be swepped.”

Review by
08/18/2022

“They were very professional and did a great job. The installers were very professional and nice.”

Review by
08/18/2022

“Their quality of work was excellent. The crew that came to install did an excellent job, worked meticulously, efficiently, and cleaned up after themselves. They were very particular about their work. They did it in one day. We are well satisfied with the product.”

Review by
08/18/2022

No review comments provided

Review by
08/18/2022

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Review by
08/18/2022

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Review by
08/18/2022

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Review by
08/18/2022

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Review by
08/14/2022

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Review by
08/08/2022

No review comments provided

Review by
08/08/2022

“They arrived on time. The complete job was finished by the end of the day. I am very happy with the end product. We had a tub taken out and converted to a walk-in shower, making it safer for us to get in and out of.”

Review by
08/08/2022

“They were very clean. There was no mess left. They did a good job.”

Review by
08/08/2022

“They did the job well, and there have been no issues!”

Review by
08/08/2022

“They do quality work!”

Review by
08/07/2022

“This is the second bathroom conversion by Long in our home - great quality and great work once again!”

Review by
08/05/2022

“Kate, the sales rep was friendly and professional. She kept her word that everything she said would be done. As far as the workers go, they were neat, clean, and professional.”

Review by
08/05/2022

No review comments provided

Review by
08/05/2022

No review comments provided

Review by
08/05/2022

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Review by
08/05/2022

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Review by
08/05/2022

“They did a phenomenal job! They were thorough and finished everything in one day!”

Review by
08/05/2022

“They were super quick and efficient, and the product is excellent!”

Review by
08/05/2022

“Everything went extremely smooth. They didn't measure the shower bar properly. The curtain didn't fit correctly. I had to get one to fit. I was unhappy with that portion of it. I had to buy several different shower curtains to get one long enough. The bar was too high for a standard shower curtain.”

Review by
08/05/2022

No review comments provided

Review by
08/05/2022

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Review by
08/05/2022

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Review by
08/05/2022

“The work that they did for us was okay, but it was more the cost that was too much.”

Review by
08/05/2022

“I would advise consumers not to use them. You would think that they are a reputable company, they're not. They send people that aren't properly trained. Sometimes they send Hispanic boys to do their job. When you call and have someone come out, there is a project manager by the name of Jennifer, who talks a good game. They have each other's back. She never calls you back. The salesperson, by the name of Connor, was rude, and he would send text messages to your phone telling me that the products were not there, but they were. My house is the same way they left it. I wanted to have them put on television for the poor work they did. I didn't like their work, it was terrible.”

Review by
08/04/2022

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Review by
08/04/2022

“Everything was good. It could have been a little cheaper. Other than that, it was good.”

Review by
08/04/2022

No review comments provided

Review by
08/04/2022

“They do very good work in a timely manner.”

Review by
08/04/2022

No review comments provided

Review by
08/04/2022

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Review by
08/04/2022

“They did not give me the item I ordered. They gave me a different item.”

Review by
08/03/2022

“The job was well done.”

Review by
08/03/2022

No review comments provided

Review by
08/03/2022

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Review by
08/03/2022

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Review by
08/02/2022

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Review by
08/02/2022

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Review by
08/02/2022

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Review by
08/02/2022

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Review by
08/02/2022

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Review by
08/02/2022

No review comments provided

Review by
08/02/2022

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Review by
08/02/2022

No review comments provided

Review by
08/02/2022

“I don't normally make recommendations”

Review by
11/02/2020

“If they give me my paper that i request”

Review by
10/08/2020

“They didn't explain the financial part of the project very well.”

Review by
10/03/2020

No review comments provided

Review by
08/28/2020

“They were very professional and on time. They were really knowledgeable with what they were doing. The price was higher than expected. That is because of their warranty and top materials. If you are looking for a reliable roof, choose them. If you are able to afford them, then go for it. They are on the pricer side.”

Review by
08/28/2020

“The first day, they showed up with what I thought was a non-company vehicle because it had a different name on, which is why I docked a star. The guy showed up with a different company name, and then he turned around and got a Long Roofing sticker out of the car to put in the side, but it doesn't work like that. I guess Long Roofing was using subcontractors.”

Review by
08/28/2020

No review comments provided

Review by
08/28/2020

“They were at the time disorganized and unresponsive.”

Review by
08/27/2020

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Review by
08/27/2020

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Review by
08/27/2020

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Review by
08/20/2020

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Review by
08/15/2020

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Review by
08/13/2020

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Review by
08/06/2020

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Review by
08/04/2020

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Review by
07/29/2020

No review comments provided

Review by
07/22/2020

“They damaged our property and did not follow up. They said they were going to fix the damage and we have not heard anything back. Someone was sent out to inspect the property but we have not heard anything in months. They were able to give me a quote for my roof in one day but are not able to come out and fix the damage caused.”

Review by
07/20/2020

No review comments provided

Review by
07/17/2020

No review comments provided

Review by
07/13/2020

No review comments provided

Review by
07/08/2020

“I am a 3-time Long customer. Obviously, I would love to answer this question differently. And would have answered it differently in the past. But now you've done me severely wrong so, no, I will not be recommending you and will instead be recommending against you. You've had so many chances to make this right, and didn't. Shame on you.”

Review by
07/04/2020

No review comments provided

Review by
06/30/2020

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Review by
06/26/2020

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Review by
06/25/2020

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Review by
06/25/2020

No review comments provided

Review by
06/24/2020

“I am calling them for a fence I want to have installed.”

Review by
06/23/2020

No review comments provided

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