Kitchen & Bath Depot, Inc.

Rebecca Carlisle

a month ago

Kitchen and Bath Depot remodeled our primary bath and all of the steps of the process were excellent. The designer, Olga, has excellent design sense that builds on the direction the client takes her. She is also patient and understands that the process takes time. The installers were professional and did an excellent job. The workmanship was outstanding and they also kept things clean and tidy. Management was also very pleasant and responsive. After the project was completed, there were a couple of things to touch up, and they took care of them promptly. Thank you!!

Lauren Kafka

6 months ago

Mark Mueller, our project manager, runs a tight ship. He said KBD would finish our 2-floor renovation (including the kitchen) in 6-7 weeks, and they were done in 6, which was extremely impressive! We even added several extra small jobs to the overall project, and Mark and his team were VERY accommodating. Jessica, our designer, taught us a ton about lighting, paint, quartz, and cabinets. We were total rookies, and she patiently answered LOTS of questions. Jessica also helped us zero in on a gorgeous cabinet color--halcyon green--which looks absolutely fabulous! Thanks to Jessica's awesome design, friends who visit describe our new kitchen as "unrecognizable" because it looks SO much better than what we had. When we needed follow-up assistance with our microwave exhaust system and a new toilet, KBD was very responsive. We had some minor snags with our electrical upgrades and Pepco's long-awaited inspection, which happened several months after the renovation was complete (not KBD's fault!), as well as some miscommunication about a quartz slab, but most of these problems were resolved. KBD's prices are not cheap, and if you want a thorough, itemized breakdown of exactly what you're paying for, you won't get one, so that was frustrating, but overall, we think the quality of KBD's work is top-notch, and their craftsmanship and efficiency are truly remarkable. We really appreciate all their efforts and LOVE our new kitchen, guest bath, and hardwood floors!

Elaine Leichter

a month ago

From start to finish, I felt that I was dealing with experienced specialists, from measuring and development of the new layout, design, costing, hands on work and supervision. Each member of the team knew their subject well. I appreciated the assistance I received with cabinet and tile choices, including pointers as to features I was choosing that I might not have been aware of. Each person was knowledgeable about costing issues related to each choice. Buddy and Raphael were respectful, focused and answered any questions I had. They arrived when they said they would and worked steadily all day. They left the project area and the pathway to their work-shop site in our garage tidy and organized. We had one issue that required a mid-project change. The sink I selected was too big for the base cabinet. We though that adjustments could be made, but when the time came to install the sink, it became clear that the sink was a poor choice. Before telling me that the sink of my choice wouldn't work, Mark shopped for and identified a sink with the same essential features I wanted and would fit in the cabinet. I appreciated that Mark came to me with a solution at the same time as the news that there was a problem. The job was finished a bit faster than estimated. To top it off, every member of the team who came into my home was nice to my dog. I would definitely use Kitchen & Bath Depot again.

Linda Trinh

2 months ago

We had a superb experience renovating our primary bathroom with Kitchen and Bath Depot. During the planning stage, Olga was so helpful with suggestions and unfailingly patient and reassuring while helping me navigate the whole process, which, although fun and exciting, can be a little stressful when you’re making a lot of choices. The actual project went very smoothly; Robert and Orlando, who did the bulk of the work, were always friendly, professional and accommodating, and our project manager, Mark, dropped by frequently to check on things and ask if we had any questions or concerns. Everyone involved — plumbing, electrical, and shower glass — was top notch and great to work with. A bonus was that they all loved dogs! We ended up with an absolutely gorgeous bathroom done to perfection that we enjoy every day. I would use them again in a heartbeat.

Sherry Prather

2 months ago

We just had a fantastic experience doing a complete renovation of our kitchen with KBD. We were looking for a design and build firm where we could get design services, help choosing kitchen features, and a quality build under one roof. We found that and more at KBD. Ron, the owner was wonderful to work with. He gave us a great overview of the design process at KBD, showed us the many options we would have. He made sure we knew that he was available for questions or help. Ron worked at our pace, even when working through our design decisions pushed the construction start date back. As we experienced, Ron has put together a wonderful team. Rick, who designed the layout of our kitchen, listened as we worked through what we were looking for and came up with several creative design options that made our small kitchen seem big with ample storage and lots of counterspace. Olga, the wonderful designer we worked with, helped us turn our vague ideas into a beautiful kitchen. With her artistic talent and expertise, she guided us through the process of choosing every feature in our kitchen. She was very patient with the time it took us to make decisions. We never felt rushed. Thanks to Olga everything goes together beautify. Great materials will only look as good as the quality of the build. KBD excels in this aspect as well. Mark, the project manager made sure everything ran smoothly and saw potential problems before they happen and solved them. Mark came by throughout the build and was always available for questions. Tony and Walter were the talented team that built our kitchen. The quality of their craftsmanship was excellent down to every detail. The demolition, cabinet build, flooring, painting and all of the many other details were done with the highest level of skill resulting in a beautiful kitchen. Mark did an excellent job on our glass tile. At the end of every work day, the whole area was perfectly clean. There are other people from KBD whose work went into giving us the beautiful results we are enjoying in our kitchen but I think this review would run too long to name them all. In summary, everyone we delt with at KBD were nice people and excellent at what they do. Google only lets you give five stars or I would give more.