NEWPRO Home Improvement Solutions
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.4 out of 5 stars based on 1305 customer surveys conducted through GuildQuality.
5
967
4
99
3
100
2
66
1
73
3rd year as a Best Pick Call
"For over 75 years, three generations, same-family owned and operated, NEWPRO is committed to deliver an exceptional customer journey. You can expect a home improvement partner with NEWPRO. Fast, convenient, hassle- and worry-free are synonymous with the NEWPRO name."

Anthony Cogliani | President & COO
Company Information
Services Offered
NEWPRO offers custom bath and shower replacements and surround wall systems. The company is a KOHLER Walk-in Bath and KOHLER LuxStone Shower partner. In addition, NEWPRO offers replacement windows, doors, siding, and roofing systems.
Warranty
NEWPRO offers a limited lifetime manufacturers' warranty on products and workmanship.
Company History
Founded in 1945, the company is three generations, same-family owned and operated.
Distinctions
NEWPRO was named one of Inc. magazine's Best Places to Work in 2019 and received the 2019 Family Business Award for mid-sized business of the year.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information
NEWPRO also offers tub-to-shower conversions and walk-in baths and showers.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
26 Cedar Street
Woburn, MA 01801
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 1:00 pm
Sun
9:00 am - 1:00 pm
Licenses
HIC 146589, CS-029090

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.4 out of 5 stars based on 1305 customer surveys conducted through GuildQuality.
5
967
4
99
3
100
2
66
1
73
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/21/2021

“Eric, the installer, was very professional, competent, efficient and polite.”

Review by
08/21/2021

“Both bathrooms done in one day each. Joe our installer was great.”

Review by
08/20/2021

“Dennis, the installer, was very professional.”

Review by
08/20/2021

“Great job!”

Review by
08/20/2021

“I am very satisfied with their work and love my new shower”

Review by
08/20/2021

“Everybody I worked with was very knowledgeable, and responsive to my questions. If I called or sent an email the quickly got back to me with an answer. The quality of the work was very high.”

Review by
08/20/2021

“Installer set grab bars perfect for my wife”

Review by
08/20/2021

No review comments provided

Review by
08/16/2021

“I would like to recognize the installer that came during the day, because he was amazing. I would also like to recognize the plumbers that finished the piping. They were very polite, and professional.”

Review by
08/16/2021

“I had some issues with the installation from NEWPRO.”

Review by
08/12/2021

“NEWPRO workers were very professional and prompt.Customer service is extremely accessible.”

Review by
08/10/2021

“follow up was prompt”

Review by
08/10/2021

“I found the company to be prompt, they were meticulous in their work and friendly. The company did call back to check if I was happy with the install.”

Review by
08/09/2021

“Overall appearance of shower itself is a great improvement. Additionally post job correction of problems without confrontation much appreciated. NEWPRO took responsibility for our issues and didn't just walk away.”

Review by
08/08/2021

No review comments provided

Review by
08/08/2021

No review comments provided

Review by
08/07/2021

“The chief installer who was here was extremely cordial and i was very pleased with him and i can't recall his name.”

Review by
08/06/2021

“I would like to recognize Connor for his exceptional service.”

Review by
08/06/2021

“I would recommend Newpro for bath installation Our bathroom was done quickly and efficiently The company checks in with you and customer service is extremely accessible and you get a quick answer when needed from a real person”

Review by
08/05/2021

“They did a beautiful job. It was wonderful. We're very happy with it.”

Review by
08/05/2021

“I would like to recognize Mr. Chase and the installer at Newpro for their exceptional service. They did a wonderful job and kept us informed. They were both up to date with everything we needed to know.”

Review by
08/05/2021

“I was very impressed with the workers.”

Review by
08/05/2021

“The length of time it took to begin my project was over 14 weeks. I thought that was a bit long. But other than that I thought everything was great. It is a great product.”

Review by
08/05/2021

“The guys worked well but I think they rush the job, so if they could take a time and measure it properly they could finish it with much perfection and did not have to be correcting the mistakes later and do what was not in plan Bathroom looks good but not great”

Review by
08/04/2021

“We were impressed with the original presentation. We were informed about the delays to our project because of Covid related shipping of stock.”

Review by
08/04/2021

No review comments provided

Review by
08/04/2021

No review comments provided

Review by
08/03/2021

“The shower installer for the wall surround was wonderful.”

Review by
08/03/2021

“The installation team was great and very professional.”

Review by
08/03/2021

“I dont remember my installers names, but they were awesome!”

Review by
08/03/2021

“From start to finish this was a great experience and as promised I had a functioning shower within days!!!!”

Review by
08/03/2021

“Dave and Mike were pleasant, did a nice install, and left the room neat and clean.”

Review by
08/03/2021

“Enveloping the window in the shower was perfect! Yes, Mr. Dan Lamarche.....he?s well trained, well mannered, and thorough, a loyal representative of your company”

Review by
08/03/2021

“Great staff and product”

Review by
08/03/2021

“Normand LaChaeelle”

Review by
08/03/2021

“Installation when it finally happened. Dave was great.”

Review by
08/01/2021

“They broke the light in the shower and left the bulb there. It could have electrocuted someone. Also the toilet seat downstairs was broken . Now the toilet leaks on the base.”

Review by
07/31/2021

“The installer. But it was a while ago and I can't remember his name.”

Review by
07/30/2021

“The quality of the product.”

Review by
07/30/2021

“I would like to recognize the installer at Newpro for his exceptional service.”

Review by
07/29/2021

“I would like to recognize the installer for his exceptional service. He was just excellent. He knew to keep the noise down, because of the health issues going around the house.”

Review by
07/29/2021

“The workers were expectations.”

Review by
07/29/2021

“They were on time, and it was a quick completion.”

Review by
07/28/2021

“I would like to recognize Corey Goonan for his exceptional service.”

Review by
07/28/2021

“As previously stated, installers did an excellent job completing the job specially as designed.”

Review by
07/28/2021

No review comments provided

Review by
07/27/2021

“Harold and Claude”

Review by
07/27/2021

No review comments provided

Review by
07/26/2021

“They did a great job of cleaning up after they were done”

Review by
07/26/2021

“The installer kept the area clean and was professional and friendly.”

Review by
07/25/2021

No review comments provided

Review by
07/24/2021

“John Mayer was the design consultant and he was very helpful.”

Review by
07/22/2021

“I would like to recognize the salesman.”

Review by
07/22/2021

“I would like to recognize my installer.”

Review by
07/22/2021

“The installer Anthony and Kelly the coordinator offered exceptional service. Kelly called several times.”

Review by
07/22/2021

“Norman, Shelby and Chris. I can't recall last names. Hopefully you recognize how great these folks are.”

Review by
07/22/2021

“The quality of work is outstanding.”

Review by
07/22/2021

“Kelly stayed on top of me all the time, and let me know how everything was going. Nelson was also great, as well as Dave. He was extremely nice, and professional.”

Review by
03/11/2020

“Trevor”

Review by
03/04/2020

“I will not recommend because we are still waiting on a diverter for our shower and our original installation was at the beginning of December”

Review by
02/22/2020

“Ryan Poirier and. Scott Johnson”

Review by
02/19/2020

No review comments provided

Review by
02/10/2020

“They were in and out like they said they would be.”

Review by
02/05/2020

No review comments provided

Review by
02/04/2020

“Newpro met my expectations with all of my windows.”

Review by
02/02/2020

“Salesperson and Installer?s were exceptional people”

Review by
01/30/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/26/2020

No review comments provided

Review by
01/25/2020

No review comments provided

Review by
01/25/2020

No review comments provided

Review by
01/25/2020

No review comments provided

Review by
01/24/2020

“Andrea”

Review by
01/22/2020

No review comments provided

Review by
01/21/2020

“I would like to recognize the whole team. They did a good job. I am very satisfied with their service.”

Review by
01/20/2020

“I was very satisfied with the whole process.”

Review by
01/20/2020

“How great everything looked after it was finished.”

Review by
01/20/2020

“They met my expectations because they did an extra job for me where they installed a toilet and sink vanity. I thought it was done professionally and it came out nice. They usually just do the shower.”

Review by
01/20/2020

“yes Aaron Newton and the two gentlemen's that did my work.i ha”

Review by
01/20/2020

No review comments provided

Review by
01/18/2020

“Dmitri in the installation crew.”

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

“The installers and salesman were all great.”

Review by
01/16/2020

“The installers were excellent.”

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

“Project coordinator was well informed of product. Technician was very experienced and to to point I had no tile damage on my floor or adjacent walls. Phenomenal work”

Review by
01/15/2020

“The installation crew did exceptional work.”

Review by
01/15/2020

“Speed of installation”

Review by
01/15/2020

“It's beautiful to look at.”

Review by
01/14/2020

“It was what i expect it was fine”

Review by
01/14/2020

No review comments provided

Review by
01/14/2020

“The door is high quality and the installers were very good. (as mentioned above!)”

Review by
01/14/2020

“They met all of my expectations.”

Review by
01/14/2020

“They are a great company, reliable and knowledgeable. The product looks good. It seems well installed, they did a great job.”

Review by
01/12/2020

“They are caring people; but need quicker follow-up.”

Review by
01/12/2020

No review comments provided

Review by
01/10/2020

“I was most satisfied with the installation. It was quick, clean, and went smoothly. They were a good team.”

Review by
01/10/2020

“I was most satisfied with the whole thing.”

Review by
01/10/2020

“5 Clean, reliable, and fast.”

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