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Janice Bashford

8 months ago

I purchased double hung windows from directly from Pella. The sales process was seamless. Pella’s Field Manager, Hamed Noohi stopped by the project to answer questions and for an initial walk through. He as also responsive to questions raised by the onsite team. As I have just recieved my windows and they look wonderful. This review will focus on the Onsite project manager. Robert Sliminski, a licensed Pella window installer, he’s with the company Blue Sky, Robert replaced 22 windows in our home, and the entire experience was exceptional. From the moment Robert and his team arrived, they demonstrated professionalism and care. They arrived on time then immediately covered the floors and protected the entire work area before beginning installation. Throughout the project, Robert worked alongside his crew to ensure every window was installed properly and with great attention to detail. Robert took the time to clearly explain the installation process and answer every question we had—no matter how small. He also pointed out areas of the home where alternative construction approaches might have allowed the windows to perform even better, which showed his depth of knowledge and genuine commitment to doing the job right. His team was courteous, respectful of our home, and even polite to our neighbors. Robert himself is also just a genuinely pleasant person to work with—friendly, approachable, and even funny—which made the experience all the better. The project was completed on time, exactly as promised. Robert even made sure the caulking color perfectly matched the windows, and as he was leaving, he noticed a small spot of dust that had been missed and immediately came back to clean it. That level of thoroughness and pride in workmanship is rare and very much appreciated. The windows look remarkable, and we could not be happier with the result. Professional, punctual, meticulous, and a true perfectionist in the best sense. I would absolutely hire Robert again and highly recommend him to anyone considering window installation. Thank you, Robert—it was a pleasure working with you.

Andrea Shrieves

4 months ago

Kevin, Michael and Jose provided an exceptional service. Their expertise and detailed-oriented approach to repairing faulty window screens was superior. It was a pleasure to receive punctual, cordial, and a quality-focused service which is definitely difficult to find nowadays. Way to go!

Sue Futrell

a month ago

Thank you Kevin Churchwell for making our experience purchasing our new Pella windows and door a painless and enjoyable process. Kevin was patient, knowledgeable as well as demonstrated great communication skills. He Helped us select a product that we live as it reflects our home style and functionality. Thank you,

kyle currey

8 months ago

Bought a $9500 front door last year, they installed a damaged product without realizing the day of the install. Afterwards immediately opened up a warranty replacement. 3 doors came out and were unboxed damaged, resulting in me rejecting them and having to take time off work for no reason. 4th door came out and was installed poorly, now it won't lock correctly. The warranty repairman stripped all of the hardware to the door (shown in photos) and even tried to fill in some screw holes with caulk rather than install screws.. I want to reiterate, I paid 9,500 for this door to have a botched install. It's cost me another couple thousand missing work. Would never recommend. If you see this post they have still not corrected this issue. ***updated - their response to reach out below is a generic and misleading comment. I did send an email and received no response. This issue has still not been resolved - 3/1/26***

Elaine Gardner

4 weeks ago

We had an excellent experience with the Pella MidAtlantic sales department Brent Shaffer was so helpful in answering our questions, and providing custom images of what the different door and sidelight products would look like on our house. We had some unique preferences and he researched our questions and made sure we could get what we wanted to complement our old house. Thanks!