Jimmy Gusky Heating & Air
4th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Jimmy Gusky Heating & Air has received 4.6 out of 5 stars based on 139 customer surveys.
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4th year as a Best Pick Call
"We've been serving the community for over 30 years with cutting-edge technology and experienced technicians who respond to all of your service needs. We work on every project with attention to detail in order to get your air and heat back and fully functioning as soon as we can."

Jimmy Gusky | Owner
Company Information
Services Offered
Jimmy Gusky Heating & Air sells, services, repairs, and installs air conditioners, humidifiers, furnaces, heat pumps, and boilers for residential and commercial customers. Additionally, the company creates custom ductwork, sells and services plumbing systems and fixtures, and provides emergency service.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
The local, family-owned-and-operated company was founded in 1984.
Additional Information
Jimmy Gusky Heating & Air services all major HVAC brands, including Trane, Rheem, Rudd, Carrier, Bryant, Burnham, Weil-McLain, and Utica.
Licenses
RC870
Areas Served
Washington, DC

Compiled Score:

Jimmy Gusky Heating & Air has received 4.6 out of 5 stars based on 139 customer surveys.
5
100
4
28
3
6
2
5
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
02/19/2018

“They bled our radiators, which was nice because they actually told us we didn't have a problem. We'd just bought the house, and they said, 'You just need to bleed your radiators. It's not a problem.' Then they ended up replacing our water heater when it went kaput. They were able to get us an appointment right away with the water heater. They came that day, confirmed the water heater was kaput, ordered a new one, and had it installed the next day. I needed an itemized receipt for documentation purposes with our construction company, and they were able to go back in their records many weeks later and pull me a copy. That was also good customer service. They get an A.”

Review by
02/19/2018

“We've used them several times, and they've all been very positive. He's done some electrical, and he's done some plumbing. They did HVAC. The work was done thoroughly, completely, and the best part about it is when I call him, he comes over right away. He's a good guy and reputable. The work gets done. I don't hesitate to call him when I need him. I would give them an A+ at the moment.”

Review by
02/19/2018

“Jimmy Gusky did a fantastic job. They replaced the H-VAC system at my house and water heater. The pricing was good. Communication was really good. They started and completed the work on time. They worked very clean. I would give them an A. Very likely to recommend them.”

Review by
02/19/2018

“They worked on my air conditioning unit—HVAC. I liked their good responsive time; followed through and did a good job. Noteworthy was they were very polite and knew their stuff. They were very well informed. I would grade the overall experience with an A+.”

Review by
02/19/2018

“They cleared a drain for me. They snaked a drain. They came quickly, and they were friendly. They wanted to get the job done well. I'd give Jimmy Gusky an A.”

Review by
02/19/2018

“They replaced our AC. The guys were good. I would grade them a B+. Sometimes he was hard to get and schedule an appointment.”

Review by
02/14/2018

“It was done promptly, and they're very good with communicating when they'd be there, and they did the work promptly. It was our heating. I'd give them an A.”

Review by
02/14/2018

“They did what they said they would do at the price they said they would do it, relatively quickly. They did both air conditioning and heating work for me. I'd give them an A-.”

Review by
02/14/2018

“They did work on our humidifier. It was excellent work with no problems—A+. Although we continue to have problems with the humidifier, I don't think it was because of their lack of fixing it. It was just a flawed thing. And they came back actually and didn't charge me for it.”

Review by
02/14/2018

“Jimmy Gusky responded quickly to what we needed. They went out there, inspected the issues that were on the inspection report, ensured what was going on, did the repairs, and got back to us very quickly. I can't remember what they did. I would grade them an A+. I didn't go back and look at the work, the people that purchased did that.”

Review by
02/13/2018

“I called the guy; he came and he gave me the quote, and he came and he got it done the same day. That was terrific to me. It was a new installation of an HVAC system. Overall, I would give them an A+. I just spoke to the owner, the guy who did it.”

Review by
02/13/2018

“They came over. They were really, really quick. They even knew exactly how to bill me for my landlord. Nice crew, knowledgeable; I would definitely recommend them. They were doing an HVAC repair. They're 100% A+.”

Review by
02/13/2018

“They weren't able to diagnose the right issue the first time that they came out, and then they came back a couple of months later. They kind of put a temporary fix in place the first time they were here; then we had ended up needing them to come back later to diagnose the issue correctly. Once they did diagnose the issue correctly—once they did diagnose the issue, it's nothing they were able to fix themselves. They were helpful while they were here, but didn't end up solving the problem for us. I would give them a B+.”

Review by
02/13/2018

“He put a hot water heater in. I needed a hot water tank at four o'clock on Friday, and they were available. I would give them an A. It works.”

Review by
02/13/2018

“I liked their same-day service. They did work on the heating/furnace. We have radiators. I'd grade them A.”

Review by
02/13/2018

“It was fast and efficient—in and out. It was like a vent cleaning and insulation. I'd give them an A+.”

Review by
02/13/2018

“I liked the promptness of their service. They did some heating work for me. I'd grade them B.”

Review by
02/13/2018

“Jimmy Gusky did an excellent job with no problems. All good. I'd recommend them to friends.”

Review by
02/13/2018

“An issue didn't get resolved in the first visit. I would give them a B overall.”

Review by
10/18/2016

“They  replaced an air conditioning unit. I'd give my overall experience an A+.”

Review by
10/18/2016

“They fixed my air conditioning unit. I'd give the overall experience an A.”

Review by
10/18/2016

“He's always been pretty good. I would give them a B. They were very good.”

Review by
10/18/2016

“They came out twice, they did something to my furnace. They got my furnace working. I'd give them an A.”

Review by
10/18/2016

“They installed a new air conditioning unit. I'd give my overall experience an A.”

Review by
10/18/2016

“It was fine. They did HVAC and plumbing work. I'd give them an A.”

Review by
10/18/2016

“They replaced my air conditioner a year ago. I'd give them a B+.”

Review by
10/18/2016

“They installed a new HVAC system for me. I'd give them an A-.”

Review by
10/18/2016

“They  did air conditioning work. They're an A+ company.”

Review by
10/18/2016

“They replaced the water heater. I'd give them an A+.”

Review by
10/18/2016

“They repaired our furnace. I'd give them an A+.”

Review by
10/18/2016

“They replaced a gas furnace. A+ for them.”

Review by
10/18/2016

“It was an okay experience. They installed a new HVAC system. I'd give the experience a C.”

Review by
10/18/2016

“They  replaced our air handler on the roof, the compressor, the whole HVAC system. I'd give the overall experience an A.”

Review by
10/18/2016

“He's  done work for me on and off over a twenty year span. The most recent job was installing an HVAC system. I'd give them an A-.”

Review by
10/18/2016

“They  repaired the pilot light; it wasn't working very well. I'd give them an A. They came when they said they'd come, found the problem, and fixed it. You can't really ask more than that.”

Review by
10/18/2016

“The job didn't get done quickly and they compensated me with a refund, but I was not pleased with the work. It caused some more problems than what it was. My furnace needed to be looked upon and it just led into one problem after the other. There was more than one person looking at it. They didn't communicate well with each other and they left me hanging. The last thing they were going to do was follow up with me on a part and they never did and I refuse to call them back. Now it's October and it just was a bad experience. Nobody solved the problems. The only good thing was that, they didn't offer it, I had asked them to pay for a deposit. Nothing went well. They didn't get there when they said they were getting there. Their cleanliness was okay. I didn't have any problems with that.”

Review by
10/14/2015

“They said they did some work for me, but they left and never came back. Never fixed it and they broke what was here. My air conditioner was not working, and he went up and worked on it for a while. The story is that I called them to fix it. He came and he did a bunch of stuff to the air handler, then he went outside the air compressor, and he bypassed something or other. And then he said it's not working and he stood around for a while and he moved some more wires. And then he said the boards are all bad. Both of them are bad and I can't do anything, and he shut it off and he actually disconnected wires from my unit, and nothing was working. And then he said I would have to call this Jimmy Guskey to get it. And I called Jimmy Guskey over the period of two weeks, three times. He never returned any of my calls. Twice I was able to reach him, he told me that the unit he was checking to see if it was under warranty, but he couldn't get through. And then he said he knew where the parts were. I called Carrier myself and got immediately right through. They told me that the warranty wouldn't cover it, and so I knew right then he was not telling the truth. And I never heard anything from him. He left me high and dry with no air conditioning, no fan ventilation, no nothing. The unit was up there dead in the water, and I had to call in another repairman to try to get it working. I would grade the overall experience with a D. I just will never use them again.”

Review by
10/14/2015

“One negative that turned into a positive—when Jimmy Gusky first came out to fix the A/C, what they suggested didn't work. When I called back a couple days later, they were prompt in coming back out and not charging me a second time. Their promptness in calling me back and coming back out when we were still having problems stood out about their customer service. I'd say they're a B.”

Review by
10/14/2015

“They fixed the A/C. They kept us informed, and when they came in, they were pretty tidy and cleaned up. We don't always get that when it comes to the construction industry. We chose them because they came recommended through our previous contractor. They deserve an A.”

Review by
10/14/2015

“Jimmy Gusky Heating & Air was great. I chose them because they were local, and I knew it was a smaller, midsized company. They completed a new air conditioner for me, and I'd have to give them an A.”

Review by
10/14/2015

“They helped us unfreeze our air conditioner in late summer. The person explained what needed to be done and why. He pointed out what was wrong, and he showed us there was ice in there. They're an A.”

Review by
10/14/2015

“Jimmy Gusky just worked well, fast, and was affordable. I chose them because they're in our neighborhood. They’ve done multiple things for me because they're our HVAC company. They do A work.”

Review by
10/14/2015

“The problem ended up being something that wasn't a big deal at all, but Jimmy Gusky Heating & Air didn't look for any extra problems. He just fixed it and left. I’d give them an A.”

Review by
10/14/2015

“Jimmy Gusky was just responsive and was able to come out quickly. They answered my calls, and they were reasonably priced. I'd give them an A.”

Review by
10/14/2015

“I'd grade Jimmy Gusky Heating & Air as an A.”

Review by
10/14/2015

“Left message for Phyllis regarding bad experience with company.”

Review by
10/14/2015

“Jimmy Gusky Heating & Air did a great job. I would give them an A.”

Review by
10/08/2015

“I rate Jimmy Gusky Heating & Air highly.”

Review by
10/08/2015

“It was positive.”

Review by
10/08/2015

“It was positive.”

Review by
10/08/2015

“It was positive.”

Review by
10/08/2015

“I didn't have to call them back to correct any mistakes. I would recommend the company—they’re an A.”

Review by
10/08/2015

“Jimmy Gusky Heating & Air was timely. They fixed my air for me, and I haven't had any issues since. I chose the company because of my landlord, but I would recommend them. They get an A in my book.”

Review by
10/08/2015

“They were great. They were very responsive—came the same day that I called—and very fast. They gave me all the information I needed. They serviced my air conditioning unit. They got it working, and I haven't had any issues since they came out. I would recommend them, and I'd rate them as an A-.”

Review by
10/08/2015

“Around June I had somebody. I know his first name was Jimmy. I was pretty happy with the gentleman who came. He was a Spanish-background guy and he was quite good. Actually I did recommend him to a friend of mine, and they used him. My air conditioning had a problem, and first he thought it was the thermostat. Then the next day he came and it wasn't the thermostat—it was some place the water was coming from the air conditioning. Anyway, it wasn't working and he took care of it. It was an air conditioning problem. I would definitely give him a B or B+. If he would have gotten the problem the first time, I would have given him an A. But he came back and took care of it. He was very good. He was a nice guy. He knew what he was doing.”

Review by
10/08/2015

“They were very responsive and could come right away, so that was good. My air conditioner needed Freon—pretty simple. I wouldn't say it was an emergency situation, but they did come out really fast. I would recommend them, and I'd rate them as an A.”

Review by
10/08/2015

“Jimmy Gusky was very responsive. They had reasonable pricing, and they did very quality work. They installed a new HVAC system for me. Everything's working great. I would recommend them to family and friends. They're an A.”

Review by
10/08/2015

“I didn't have a positive experience. I'm not sure if I would classify it as a negative. Not quite neutral, but he makes some effort. I would not recommend them as an A. He wouldn't be in my book as an A. Everything they did, they had to redo. The only reason I knew was because I had another contractor onsite who's done that kind of work who was letting me know what needed to be redone. They were installing a heating and air system. I would not recommend the company. I would grade the overall experience with a C. And I still need them - it hasn't been a year and there are still some things I'm asking them to come back. I don't want any problems with people who I'm still going to have to ask to fix some things. They still have to come back and fix some things. They have very sketchy people, and I specifically asked them not to allow one man in my house again because I was concerned for my safety, and when I needed something done, I found out he was at my house. And I was like why was this person who appears to me to have a drug problem at my house, when I had specifically stated that that person should never be in my house, and not only that, the person who did the shoddy work that everything he did, somebody else had to come behind him and redo.”

Review by
10/05/2015

“I know that they were not able to fix my unit. I can't remember if it was customer service, but they didn't understand. I just know that they were very familiar with the types of units that I had. And so I sort of ending up paying for them to come out, but I really didn't get anything out of it. But, I can't really say about their customer service. I don't really remember having any issues with that. I have a heat pump, HVAC unit, and it stopped - stopped heating - the fan was running, but it wasn't heating. And I mentioned that some other units in the building had issues, but they weren't able to, I guess, figure out what was wrong with it. But when I had a company come like a week later, they determined that the Freon levels were low, which was why it wasn't heating and they resolved it. And it started seems like they weren't familiar with the units because they tested some of the, I don't know, they looked at it, and tested various other things on it. I guess, they for some reason didn't notice, I guess, that the levels were low or they were just not familiar with how that unit works.”

Review by
10/05/2015

“It was actually really great because Jimmy Gusky was very helpful. It was really nice and very quick. I think I called them on a Saturday, and I was having this whole crisis with another company. They came out on a Sunday, and the guy was really nice and very honest. I thought the other company was taking advantage of me, but he definitely didn't. He told me everything, was very honest, and gave me all my options. We thought the air conditioner was broken, but it ended up he just added Freon into it. He was like, 'Yeah you're probably going to need a new one, but you can get through this summer,' which I did. He answered all the questions that I had about the crappy unit that I had. I would give them an A for sure. The price was good.”

Review by
10/05/2015

“The work was fine. I thought Jimmy Gusky had a very shady invoice and billing process, and we still haven't worked that out. It was very different for billing versus the work, and I don't want to malign the worker but I also can't speak kindly of the billing. They repaired a leak in an air conditioning system for me. Their customer service was fine. It took a little while to schedule, but the person who came was very nice. I'll give them a B.”

Review by
10/05/2015

“We’ve used Jimmy Gusky Heating & Air twice, and it was fine. They were pretty efficient and didn't charge us for unnecessary time. They fixed our heater first and then our air conditioner. Their customer service was very no-nonsense. They showed us how to fix it for next time instead of just opportunistically coming back to fix it. They were pretty responsive, and they seemed trustworthy. I'd give them an A.”

Review by
10/05/2015

“They came by and serviced my A/C. It was really good and really professional. They showed up on time and fixed my problem. My heat was out, so they found the source of the problem and fixed my heater. I’d give them an A.”

Review by
10/05/2015

“They did what they said they were going to do. I had them look at a boiler situation for me and assess some radiators in the house. They did an inspection, and I was satisfied with what they did. They earned an A grade.”

Review by
10/05/2015

“I would give them an A-. There were a couple times he wasn't available, and one time I had referred him to my next-door neighbors. He never got back to them, so that was a little bit of a ding. Otherwise, he was good.”

Review by
10/05/2015

“Jimmy Gusky Heating & Air delivered on what we hired them to do, and they were quick in an emergency situation. The heat had gone out in the dead of winter, and they had to replace the motor of the heating system. I felt very satisfied with what they did. I’d say they earned an A.”

Review by
10/05/2015

“Jimmy Gusky Heating & Air was a good service. They were really personable, they took care of my issue in a timely manner, and they also gave me suggestions. They went above and beyond. I called them out for one issue, but then they looked at my whole machine and went beyond what I had called them for. I would rate them as an A.”

Review by
10/05/2015

“The sales rep was great. It was a really cold night, and I couldn’t get my pilot light lit. He lit it, and then a week or so later, I had a new boiler put in. I’d give them an A.”

Review by
10/05/2015

“Jimmy Gusky were effective. They fixed the problem. They fixed our furnace for us. They had either 24 hour or at least a late-night call service. I'd give them a B+.”

Review by
10/05/2015

“I had my heating fixed several months ago. I would give them an A rating.”

Review by
01/05/2015

“I would say B+.”

Review by
01/05/2015

“We had a situation over a flood with our valve; we couldn't stop the valve, and he was able to help us out with that. They're an A grade.”

Review by
01/05/2015

“The guys that came out and did some work on my gas range. They were prompt and professional—that's all I ask for. I'd give them an A.”

Review by
01/05/2015

“They are responsive, the person came in when he said he would, and they completed the installation on time. They get an A from me.”

Review by
01/05/2015

“He did the job. It was good—he did the job right and did it for the right amount of money. It was fine—A.”

Review by
01/05/2015

“It was fine. They were polite and quick—they were great. I’d rate their work an A.”

Review by
01/05/2015

“The length of time it took to do the service and the cost of the service made it neutral. They did HVAC repairs, maintenance, and installation of vents. I would grade them a C.”

Review by
01/05/2015

“They did a change of the air conditioning and furnace. I chose them based on references—he was highly recommended by my boss, who’s used him in the past. I'd rate him as an A.”

Review by
01/05/2015

“The overall service was good—there was some air conditioning service that they did; it was both installation and repair. I was recommended there by a friend, and I'd say they're an A grade.”

Review by
01/05/2015

“They repaired a faulty switch. They're very quick to respond to any communication—it was a quick process overall. I would give them an A for their excellent work; I had no complaints.”

Review by
01/05/2015

“Jimmy's a responsible guy. He does good work, and the people that work for him did a good job. I had no problems. He did what he had to do. He's the best. He’s the on highest level.”

Review by
01/05/2015

“They did some work for me. They solved the problem—the igniter had to be lit. They had done some work for us before, too, and they came recommended. They're excellent.”

Review by
01/05/2015

“They serviced the end wall-heating unit. The service person was very friendly and helpful, and they answered all my questions. I would give them an A.”

Review by
01/05/2015

“They solved the problem that we needed. It was something with the HVAC system. The workers were professional and efficient. I would give them an A.”

Review by
01/05/2015

“Everything was fine. Everything was good—they were on time, they were prompt, and they did the job well, so we were happy. I would give them an A.”

Review by
01/05/2015

“The experience was extremely positive. First of all, the owner came out—we were having a problem, and he personally came out the same day, within two or three hours. I never would have expected that. There was a problem with the motor in the HVAC unit. I think it was called a capacitor, but he replaced the part. They're an A+.”

Review by
01/05/2015

“The guy stayed as long as it took to do the job, and it cost me what Mr. Gusky told me up front. They installed an upgrade to my humidifier for the house. I chose them because Mr. Gusky has done other work for me; he's always given a good price, and the crew he sends has done good work. I'd give him an A+—I have no complaints.”

Review by
01/05/2015

“They got in and got out real quickly. They did an air conditioner, installed it, all except one thing that was in the contract and that was a filter to go into my duct and I called about at least three times and I still have not gotten that filter. I would give them a B. If they had given me the filter, it would have been A.”

Review by
01/05/2015

“He was great. Very responsive. I think it was just that they were very quick to respond to my initial phone call and then they were able to fit us in fairly quickly to get the job done. We needed a brand new air conditioner, air conditioning unit. A referral from a neighbor made me choose them. I'd give them an A.”

Review by
01/05/2015

“They had to come back several times. We weren't happy in the beginning. They just didn't work. Two of the units, he put them in my building, and they came out several times to do it because the units just didn't work and I just was not totally pleased with the service, I was not. They were putting in a heating and air unit. I probably will not use them again. I would give them a C.”

Review by
01/05/2015

“The work they did was good. Well they actually did plumbing for us so it wasn't necessarily HVAC but it was plumbing. It was, they installed some faucets for us, they installed, they repaired something for us, some faucets as well and that's about it. Well we, I've known Jimmy and I've known his reputation and I trust him and that's why we chose him. I would give them an A.”

Review by
01/05/2015

“They replaced my air conditioner. I thought he was very helpful in providing me with enough information to make the right decision for my selection of the equipment that I was putting in for a replacement. I think they were actually more than the other company, but I felt a little more comfortable with having them do the project. I would grade them an A.”

Review by
01/05/2015

“They fixed the problem fairly quickly. We had a toilet issue, and we had a heating and air conditioning issue. I'd give them a B grade because they weren't exactly able to solve the toilet issue. They just had a work-around that's going to work for a while, and they recommended replacing it, so they didn't solve it, they just kind of bought me more time.”

Review by
01/05/2015

“Responsive, willing to explain, generally personable. So this is in the summer, I think my air conditioner has failed and they assisted with evaluating why it had failed and kind of helped me you know, walked me through it so that I could understand what how to make a decision about how to proceed and then how to fix things. I would grade them an A.”

Review by
01/05/2015

“They were fantastic. They came out when I had an emergency, and they took care of everything. I just moved into a house, and I had a new heater that they did some repairs on. I chose them because they answered the phone and were willing to come out at the last minute. They're absolutely an A+.”

Review by
01/05/2015

“He did some work for me. I needed some Freon, so I called the office, and someone came out and took care of it. The work has been satisfactory. When I called, I got immediate service—it was a quick process overall. I would use them again. I had no complaints.”

Review by
01/05/2015

“He installed a heat pump unit—the kind that you hang on the wall. He did a very good job; it was fast and neat. They definitely deserve an A. They did excellent work. I had to call him to come and get the rest of his money—I thought he didn't want it—but he did a good job.”

Review by
01/05/2015

“They did a very good job, and he explained very important information to me, so I really liked what he did. He was very honest. He explained things in simpler terms and told me what to do in the future, so he’s an A+.”

Review by
01/05/2015

“He quickly found and resolved the problem, and he appeared on time. He got the heating and air conditioning system up and working again. I chose them because they were recommended by a friend. I would give them an A.”

Review by
01/05/2015

“They had to put a heating stat on, because the one I had wasn't working. They were on time and came out when they said. They did the job, and the service was pretty good. I would give them an A with no complaints.”

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