“The thing that impressed me most is that they are informative, and explained things as we went along.”

“They exceeded my expectations in all areas”

“I am satisfied with the scheduling, having someone show up, timeliness, and their communication.”

No review comments provided

“They exceeded by how quick and efficient they were in their work.”

“Service did not take long.”

“I thought they did an excellent job inspecting my inside/outside equipment. They even checked the vents, I had never had any company do that before. So far I'm happy with this company.”

“Great job.”

No review comments provided

No review comments provided

“I would like to recognize Tim and Joe for their exceptional service.”

“They exceeded my expectations in the area of scheduling. Basically, he performed the work within twenty-four hours of its request.”

“The exceeded my expectations by having fast service and keeping the appointment time.”

No review comments provided

“Plumbing & heating is top notch.”

“They cleared a drain for me. They snaked a drain. They came quickly, and they were friendly. They wanted to get the job done well. I'd give Jimmy Gusky an A.”

“They bled our radiators, which was nice because they actually told us we didn't have a problem. We'd just bought the house, and they said, 'You just need to bleed your radiators. It's not a problem.' Then they ended up replacing our water heater when it went kaput. They were able to get us an appointment right away with the water heater. They came that day, confirmed the water heater was kaput, ordered a new one, and had it installed the next day. I needed an itemized receipt for documentation purposes with our construction company, and they were able to go back in their records many weeks later and pull me a copy. That was also good customer service. They get an A.”

“We've used them several times, and they've all been very positive. He's done some electrical, and he's done some plumbing. They did HVAC. The work was done thoroughly, completely, and the best part about it is when I call him, he comes over right away. He's a good guy and reputable. The work gets done. I don't hesitate to call him when I need him. I would give them an A+ at the moment.”

“Jimmy Gusky did a fantastic job. They replaced the H-VAC system at my house and water heater. The pricing was good. Communication was really good. They started and completed the work on time. They worked very clean. I would give them an A. Very likely to recommend them.”

“They worked on my air conditioning unit—HVAC. I liked their good responsive time; followed through and did a good job. Noteworthy was they were very polite and knew their stuff. They were very well informed. I would grade the overall experience with an A+.”

“They replaced our AC. The guys were good. I would grade them a B+. Sometimes he was hard to get and schedule an appointment.”

“It was done promptly, and they're very good with communicating when they'd be there, and they did the work promptly. It was our heating. I'd give them an A.”

“They did what they said they would do at the price they said they would do it, relatively quickly. They did both air conditioning and heating work for me. I'd give them an A-.”

“They did work on our humidifier. It was excellent work with no problems—A+. Although we continue to have problems with the humidifier, I don't think it was because of their lack of fixing it. It was just a flawed thing. And they came back actually and didn't charge me for it.”

“Jimmy Gusky responded quickly to what we needed. They went out there, inspected the issues that were on the inspection report, ensured what was going on, did the repairs, and got back to us very quickly. I can't remember what they did. I would grade them an A+. I didn't go back and look at the work, the people that purchased did that.”

“I called the guy; he came and he gave me the quote, and he came and he got it done the same day. That was terrific to me. It was a new installation of an HVAC system. Overall, I would give them an A+. I just spoke to the owner, the guy who did it.”

“They came over. They were really, really quick. They even knew exactly how to bill me for my landlord. Nice crew, knowledgeable; I would definitely recommend them. They were doing an HVAC repair. They're 100% A+.”

“He put a hot water heater in. I needed a hot water tank at four o'clock on Friday, and they were available. I would give them an A. It works.”

“I liked their same-day service. They did work on the heating/furnace. We have radiators. I'd grade them A.”

“It was fast and efficient—in and out. It was like a vent cleaning and insulation. I'd give them an A+.”

“Jimmy Gusky did an excellent job with no problems. All good. I'd recommend them to friends.”

“An issue didn't get resolved in the first visit. I would give them a B overall.”

“I liked the promptness of their service. They did some heating work for me. I'd grade them B.”

“They weren't able to diagnose the right issue the first time that they came out, and then they came back a couple of months later. They kind of put a temporary fix in place the first time they were here; then we had ended up needing them to come back later to diagnose the issue correctly. Once they did diagnose the issue correctly—once they did diagnose the issue, it's nothing they were able to fix themselves. They were helpful while they were here, but didn't end up solving the problem for us. I would give them a B+.”

“They installed a new air conditioning unit. I'd give my overall experience an A.”

“It was fine. They did HVAC and plumbing work. I'd give them an A.”

“They installed a new HVAC system for me. I'd give them an A-.”

“They  did air conditioning work. They're an A+ company.”

“They replaced the water heater. I'd give them an A+.”

“They repaired our furnace. I'd give them an A+.”

“They  replaced an air conditioning unit. I'd give my overall experience an A+.”

“They fixed my air conditioning unit. I'd give the overall experience an A.”

“They replaced a gas furnace. A+ for them.”

“They came out twice, they did something to my furnace. They got my furnace working. I'd give them an A.”

“They  replaced our air handler on the roof, the compressor, the whole HVAC system. I'd give the overall experience an A.”

“He's  done work for me on and off over a twenty year span. The most recent job was installing an HVAC system. I'd give them an A-.”

“They  repaired the pilot light; it wasn't working very well. I'd give them an A. They came when they said they'd come, found the problem, and fixed it. You can't really ask more than that.”

“He's always been pretty good. I would give them a B. They were very good.”

“They replaced my air conditioner a year ago. I'd give them a B+.”

“It was an okay experience. They installed a new HVAC system. I'd give the experience a C.”

“The job didn't get done quickly and they compensated me with a refund, but I was not pleased with the work. It caused some more problems than what it was. My furnace needed to be looked upon and it just led into one problem after the other. There was more than one person looking at it. They didn't communicate well with each other and they left me hanging. The last thing they were going to do was follow up with me on a part and they never did and I refuse to call them back. Now it's October and it just was a bad experience. Nobody solved the problems. The only good thing was that, they didn't offer it, I had asked them to pay for a deposit. Nothing went well. They didn't get there when they said they were getting there. Their cleanliness was okay. I didn't have any problems with that.”

“They fixed the A/C. They kept us informed, and when they came in, they were pretty tidy and cleaned up. We don't always get that when it comes to the construction industry. We chose them because they came recommended through our previous contractor. They deserve an A.”

“I'd grade Jimmy Gusky Heating & Air as an A.”

“Jimmy Gusky Heating & Air did a great job. I would give them an A.”

“Jimmy Gusky just worked well, fast, and was affordable. I chose them because they're in our neighborhood. They’ve done multiple things for me because they're our HVAC company. They do A work.”

“The problem ended up being something that wasn't a big deal at all, but Jimmy Gusky Heating & Air didn't look for any extra problems. He just fixed it and left. I’d give them an A.”

“Jimmy Gusky Heating & Air was great. I chose them because they were local, and I knew it was a smaller, midsized company. They completed a new air conditioner for me, and I'd have to give them an A.”

“They helped us unfreeze our air conditioner in late summer. The person explained what needed to be done and why. He pointed out what was wrong, and he showed us there was ice in there. They're an A.”

“Jimmy Gusky was just responsive and was able to come out quickly. They answered my calls, and they were reasonably priced. I'd give them an A.”

“One negative that turned into a positive—when Jimmy Gusky first came out to fix the A/C, what they suggested didn't work. When I called back a couple days later, they were prompt in coming back out and not charging me a second time. Their promptness in calling me back and coming back out when we were still having problems stood out about their customer service. I'd say they're a B.”

“They said they did some work for me, but they left and never came back. Never fixed it and they broke what was here. My air conditioner was not working, and he went up and worked on it for a while. The story is that I called them to fix it. He came and he did a bunch of stuff to the air handler, then he went outside the air compressor, and he bypassed something or other. And then he said it's not working and he stood around for a while and he moved some more wires. And then he said the boards are all bad. Both of them are bad and I can't do anything, and he shut it off and he actually disconnected wires from my unit, and nothing was working. And then he said I would have to call this Jimmy Guskey to get it. And I called Jimmy Guskey over the period of two weeks, three times. He never returned any of my calls. Twice I was able to reach him, he told me that the unit he was checking to see if it was under warranty, but he couldn't get through. And then he said he knew where the parts were. I called Carrier myself and got immediately right through. They told me that the warranty wouldn't cover it, and so I knew right then he was not telling the truth. And I never heard anything from him. He left me high and dry with no air conditioning, no fan ventilation, no nothing. The unit was up there dead in the water, and I had to call in another repairman to try to get it working. I would grade the overall experience with a D. I just will never use them again.”

“Left message for Phyllis regarding bad experience with company.”

“I didn't have to call them back to correct any mistakes. I would recommend the company—they’re an A.”

“I rate Jimmy Gusky Heating & Air highly.”

“Jimmy Gusky Heating & Air was timely. They fixed my air for me, and I haven't had any issues since. I chose the company because of my landlord, but I would recommend them. They get an A in my book.”

“They were great. They were very responsive—came the same day that I called—and very fast. They gave me all the information I needed. They serviced my air conditioning unit. They got it working, and I haven't had any issues since they came out. I would recommend them, and I'd rate them as an A-.”

“They were very responsive and could come right away, so that was good. My air conditioner needed Freon—pretty simple. I wouldn't say it was an emergency situation, but they did come out really fast. I would recommend them, and I'd rate them as an A.”

“Jimmy Gusky was very responsive. They had reasonable pricing, and they did very quality work. They installed a new HVAC system for me. Everything's working great. I would recommend them to family and friends. They're an A.”

“Around June I had somebody. I know his first name was Jimmy. I was pretty happy with the gentleman who came. He was a Spanish-background guy and he was quite good. Actually I did recommend him to a friend of mine, and they used him. My air conditioning had a problem, and first he thought it was the thermostat. Then the next day he came and it wasn't the thermostat—it was some place the water was coming from the air conditioning. Anyway, it wasn't working and he took care of it. It was an air conditioning problem. I would definitely give him a B or B+. If he would have gotten the problem the first time, I would have given him an A. But he came back and took care of it. He was very good. He was a nice guy. He knew what he was doing.”

“It was positive.”

“It was positive.”

“It was positive.”

“I didn't have a positive experience. I'm not sure if I would classify it as a negative. Not quite neutral, but he makes some effort. I would not recommend them as an A. He wouldn't be in my book as an A. Everything they did, they had to redo. The only reason I knew was because I had another contractor onsite who's done that kind of work who was letting me know what needed to be redone. They were installing a heating and air system. I would not recommend the company. I would grade the overall experience with a C. And I still need them - it hasn't been a year and there are still some things I'm asking them to come back. I don't want any problems with people who I'm still going to have to ask to fix some things. They still have to come back and fix some things. They have very sketchy people, and I specifically asked them not to allow one man in my house again because I was concerned for my safety, and when I needed something done, I found out he was at my house. And I was like why was this person who appears to me to have a drug problem at my house, when I had specifically stated that that person should never be in my house, and not only that, the person who did the shoddy work that everything he did, somebody else had to come behind him and redo.”

“It was actually really great because Jimmy Gusky was very helpful. It was really nice and very quick. I think I called them on a Saturday, and I was having this whole crisis with another company. They came out on a Sunday, and the guy was really nice and very honest. I thought the other company was taking advantage of me, but he definitely didn't. He told me everything, was very honest, and gave me all my options. We thought the air conditioner was broken, but it ended up he just added Freon into it. He was like, 'Yeah you're probably going to need a new one, but you can get through this summer,' which I did. He answered all the questions that I had about the crappy unit that I had. I would give them an A for sure. The price was good.”

“We’ve used Jimmy Gusky Heating & Air twice, and it was fine. They were pretty efficient and didn't charge us for unnecessary time. They fixed our heater first and then our air conditioner. Their customer service was very no-nonsense. They showed us how to fix it for next time instead of just opportunistically coming back to fix it. They were pretty responsive, and they seemed trustworthy. I'd give them an A.”

“Jimmy Gusky Heating & Air was a good service. They were really personable, they took care of my issue in a timely manner, and they also gave me suggestions. They went above and beyond. I called them out for one issue, but then they looked at my whole machine and went beyond what I had called them for. I would rate them as an A.”

“They came by and serviced my A/C. It was really good and really professional. They showed up on time and fixed my problem. My heat was out, so they found the source of the problem and fixed my heater. I’d give them an A.”

“They did what they said they were going to do. I had them look at a boiler situation for me and assess some radiators in the house. They did an inspection, and I was satisfied with what they did. They earned an A grade.”

“I would give them an A-. There were a couple times he wasn't available, and one time I had referred him to my next-door neighbors. He never got back to them, so that was a little bit of a ding. Otherwise, he was good.”

“I had my heating fixed several months ago. I would give them an A rating.”

“Jimmy Gusky Heating & Air delivered on what we hired them to do, and they were quick in an emergency situation. The heat had gone out in the dead of winter, and they had to replace the motor of the heating system. I felt very satisfied with what they did. I’d say they earned an A.”

“The sales rep was great. It was a really cold night, and I couldn’t get my pilot light lit. He lit it, and then a week or so later, I had a new boiler put in. I’d give them an A.”

“Jimmy Gusky were effective. They fixed the problem. They fixed our furnace for us. They had either 24 hour or at least a late-night call service. I'd give them a B+.”

“The work was fine. I thought Jimmy Gusky had a very shady invoice and billing process, and we still haven't worked that out. It was very different for billing versus the work, and I don't want to malign the worker but I also can't speak kindly of the billing. They repaired a leak in an air conditioning system for me. Their customer service was fine. It took a little while to schedule, but the person who came was very nice. I'll give them a B.”

“I know that they were not able to fix my unit. I can't remember if it was customer service, but they didn't understand. I just know that they were very familiar with the types of units that I had. And so I sort of ending up paying for them to come out, but I really didn't get anything out of it. But, I can't really say about their customer service. I don't really remember having any issues with that. I have a heat pump, HVAC unit, and it stopped - stopped heating - the fan was running, but it wasn't heating. And I mentioned that some other units in the building had issues, but they weren't able to, I guess, figure out what was wrong with it. But when I had a company come like a week later, they determined that the Freon levels were low, which was why it wasn't heating and they resolved it. And it started seems like they weren't familiar with the units because they tested some of the, I don't know, they looked at it, and tested various other things on it. I guess, they for some reason didn't notice, I guess, that the levels were low or they were just not familiar with how that unit works.”

“They did the job well and they were very. The main thing that I really appreciated about them was that they were they came pretty quickly. They came quickly. It was just a quick turnaround and the guy who came to do the work was really, he was pleasant, like he knew what he was doing. He was also patient. He was willing to show my son. I asked him if he could show my son what he was doing and he was willing to show him how to make the same repair and that's fine because it wasn't a big deal. It was something we could easily do ourselves or that, we could easily do ourselves. it's not like he has to have a special kind of tools or framing or aptitude. It was just a simple thing so he showed my son how to do it and you know, with no problem. He was very detailed in his explanation in what he was doing and I really appreciated that. I think I chose them because they had a deal, like you know you can get a certain amount of work done for a certain price. I can't remember exactly what it was, how much it was. I would give them an A.”

“He's awesome. He's good. He's a good guy. You know, he's just so easy to work with. Kind of, don't worry about it, I'll take care of it, kind of a guy. And I trust him so that's what I let him do. It was heating and air conditioning. First of all, he installed a unit for me and that was maybe a year and a half ago or so maybe. I can't remember exactly when but he's also serviced the unit once for me as well. Well the reason I chose him over another company is because I have a business relationship with him first of all, so you know, I've gotten to know him through that business and so it was natural to, I've referred a number of different clients to him and used him myself and had good experiences with him so I continue to use and recommend him. I would grade him an A. A for excellent if that's what you're asking.”

“They've been responsive and personable, kind of explaining things in a very common sense manner. Don't ever feel pressure or upselled or cornered. Just kind of, here's the situation, here's some of the things we can do, let us know if you want us to do them. And also been surprised at the number of times where I've called and it's actually been Jimmy himself who's the one answering or addressing my situation. So far it's only been HVAC work. As I approach plumbing issues, they'll probably be at the top of, first of my list. I checked several different companies. It may have actually been, I had a home warranty for when I bought my house so they may have been on that list and they had not been the first company I contacted but I didn't feel good about the other companies and I ended up contacting Jimmy and going to them. So I can't remember if anybody specifically recommended to them or if it was just by chance through the home warranty situation. I would give them an A.”

“Everything's fine. He comes right out, they respond to you, they take care of whatever repairs you need, and it's done in a timely manner. It's a good service, an all-around, good service. They installed a furnace one time, plumbing, and air conditioning—we've got three or four rental properties, so he's worked on everything we have. I chose them because he was referred to me. He's done work for my brother also. I'd give them an A.”

“He installed a gas furnace. I had a very good experience. I liked his professionalism and the work’s completion; he said he was going to complete the job, and he was able to complete it exactly when he said he was going to complete it. Everything went really well for us. I chose him from amongst a few other people; what he was telling me and the price he gave me helped me make the decision to use him. They're excellent. They’re an A-grade business.”

“Yes it worked, he said what he was going to do and he did it. He did it for a fair price, it was done faster than a timely manner. He put in a furnace, he changed the fireplace from wood to gas and did it very quickly. He was an acquaintance of mine. I did get two other quotes, and his was the most reasonable and he could it in the time frame that I needed it and great price. I would grade them an A.”

“We had a problem with our furnace two months ago; a representative came out really quickly, and they fixed everything. It's been wonderful since then. They were prompt, their fee was reasonable, and the representative that came was very friendly and very helpful, so it was nothing but a positive experience. They came out quick enough. They would definitely get an A grade for their excellent work.”

“They were really quick about getting the thing that we needed, I can't remember what it was called but it was like our A/C had gone out and they fixed it really quickly, like within 24 hours, and it was definitely not that expensive considering the competition around. They were really quick and efficient about it. they were the only ones who would come out that day. I would grade them an A.”

“He was great, and the service was great. We were very happy. He ordered the part quickly, they came, and the technician was very knowledgeable. We were really happy. We would give them a high rating. We had to replace a part in our air conditioner, and that's what he took care of. They needed to replace a part, the generator or the fan, and it was a scorching hot day. He quickly ordered the part. Within I think a day, he had a guy out here fixing it, which we were really, really pleased with. And again, the technician was very good. He explained what he was doing and explained why it went bad. He was real knowledgeable, so everything was good. I'd give them an A+.”

“He did a complete replacement of my air conditioning. They were responsive, they tried to be fair and reasonable, and in the end, they did what they said they was going to do—they came through. He seemed balanced in responding. I had been dealing with someone else that I had a relationship with, and when I was comparing products and prices, Jimmy Gusky was able to speak about both products and seemed fairly objective in his assessment of both. In the end, he was able to work with my budget and what I was trying to do. I don't give out excellent scores too much, but he comes close.”

“I used him six months ago for my heat pump—I wasn't getting any heat. He went out there, and there was a wire that was bad; he showed me what was wrong, he replaced it, and it works fine. Then, I used them again for my shower; they replaced the faucet in my shower, and they did a good job on that. When I needed him, he showed up. He showed me exactly what was wrong with it, replaced it, and did a nice job. It was clean. I heard about him from other people, and I tried him, so I heard about him through word of mouth. I'd give him an A rating.”

“He did a very good job. He's very good. I give him whatever high score there is. I would give him the highest, whatever it is. He's very good. He's always on time and always takes care of the stuff. He takes care of our air conditioning. Twice a year he comes over and adds the coolant and all the stuff so that's what he does. I've been using him for awhile. I used some other people, I don't remember, but someone recommended him to me and I've been happy. I've used him for like probably last seven or eight years. I would give him an A.”

“They did a very good job, and he explained very important information to me, so I really liked what he did. He was very honest. He explained things in simpler terms and told me what to do in the future, so he’s an A+.”

“He quickly found and resolved the problem, and he appeared on time. He got the heating and air conditioning system up and working again. I chose them because they were recommended by a friend. I would give them an A.”

“They had to put a heating stat on, because the one I had wasn't working. They were on time and came out when they said. They did the job, and the service was pretty good. I would give them an A with no complaints.”