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AreaSet
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“Great service and very professional”
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“I've always had fast courteous service, including in emergencies which is why I have been a long time customer.”
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“Excellent & efficient diagnosis of AC problem; and its fix”
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“Jimmy called me himself and helped me when my basement flooded and while they were fixing that, my water heater died. Jimmy helped me with that at the same time. I love the Gusky team and call. Them for all of my heating and plumbing needs.”
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“Incredibly GREAT service. Works 24/7 came to my home on a Holiday. Best Prices in the area. Just wonderful!”
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“When I call Jimmy Gusky, they are quick to respond, the serviceman provides advice on how to proceed, and their overall service is pretty good. Many times I don’t use other companies because they either takes weeks to return my phone call, or sometimes never respond.”
“Unclear. They're highly competent, but trying to reach them and dealing with appointments is helter skelter. Also, my unit stopped working a few months before the warranty expired. Ask me again in a year. This shouldn't break for a decade! That said, they've come out for free a few times to look at their work.”
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“Usually very prompt and does excellent work. Problems this summer when plumber did not show up three times and when no help was available doe to the one plumber being on vacation”
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“Easily one of the worst contractors I've ever had the displeasure of working with. Jimmy himself is standoffish, rude, and unresponsive. Refused to do a simple fix for several visits, and chose to just reset the unit instead.”
“The installers were great in explaining what they were doing.”
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“They do great work, but it was difficult to book them.”
“They provide good service at a good price.”
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“The people are courteous and quick.”
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“The tech they sent out told me that the damage would have been much worse if the part hadn't been working. He did not know what he was talking about. There was a broken part that he did not fix. It flooded again the next week. They sent someone else out that finally fixed it. It was two visits and a lot of aggravation. They are the original installers and it wasn't working. They came out 6 months after the renovation with the same problem. So now I have to fix my ceiling for the second time because they did not do the job right the first time.”
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“Prompt response. Excellent service and, most importantly, HONEST. Highly recommend, and will use again.”
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“PGood work helpful”
“On time and very professional.”
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“everyone is very nice. communication goes a long way and had some taken ownership of fixing our issue rather than me having to constantly call to find out what was happening my review would be great. i understand some equipment is faulty and not the fault of Gusky, but its how fixing it is handled is what is important and could use work.”
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“Yes, I would gladly recommend Jimmy Gusky LLC to a friend, neighbor, relatives, fellow church members.”
“So grateful and impressed that Jimmy stopped by our house himself late one evening when there was some minor follow up required on a plumbing job his team had done earlier that day. We later on replaced both our A/C systems with Jimmy and Tom Kelley’s team - considerably cheaper than the other three quotes we got and scheduled far sooner. Installation was a quick and easy. Aftercare has been great. As a DC resident we really wanted to use a DC firm and it was a great decision.”
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“Diagnosed the problem and fixed it.”
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“I would not do business with this company again, nor would I recommend that anyone else does. I needed my HVAC system replaced. I went with Gusky, who ended up upselling me on a more expensive unit. Only the new furnace didn't work, and there were long stretches when it was below 60 degrees in my house. I had to keep chasing them down, and, finally, after nearly months of back and forth, did they finally realize that the new furnace wouldn't work with my home's existing zone system. They then charged me an additional $2k to get it right.”
“They provided great service in installing my heating system. They did a good job finding a way to solve my issues.”
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“I was happy to find a dealer to replace a heat/AC unit in our attic. My experience in the shopping/information gathering phase was very good. I was less pleased with the installation experience. The workmen arrived on a rainy day and didn't wear foot coverings when entering the house, so after they left I needed to clean up mud on two sets of stairs and a white carpet. More alarmingly they did not wear masks during the visit.”
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“I am happy to recommend them for air conditioning, very professional and good value for the job”
