Jimmy Gusky Heating & Air
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Jimmy Gusky Heating & Air has received 4.5 out of 5 stars based on 108 customer surveys.
5
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5th year as a Best Pick Call
"We've been serving the community for over 35 years with cutting-edge technology and experienced technicians who respond to all of your service needs. We work on every project with attention to detail in order to get your air and heat back and fully functioning as soon as we can."

Jimmy Gusky | Owner
Company Information
Services Offered
Jimmy Gusky Heating & Air sells, services, repairs, and installs air conditioners, humidifiers, furnaces, heat pumps, and boilers for residential and commercial customers. Additionally, the company creates custom ductwork, sells and services plumbing systems and fixtures, and provides emergency service.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
The local, family-owned-and-operated company was founded in 1984.
Additional Information
Jimmy Gusky Heating & Air services all major HVAC brands, including Trane, Rheem, Rudd, Carrier, Bryant, Burnham, Weil-McLain, and Utica.
Areas Served
Washington, DC
Address
1250 Taylor Street N.W.
Washington, DC 20011
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
10:00 am - 6:00 pm
Sun
10:00 am - 8:00 pm
Licenses
RC902795

Compiled Score:

Jimmy Gusky Heating & Air has received 4.5 out of 5 stars based on 108 customer surveys.
5
78
4
19
3
4
2
4
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/07/2019

No review comments provided

Review by
09/25/2019

“The tech Eddie who initially worked on my project and later came out to fix an issue did a really great job.”

Review by
09/25/2019

No review comments provided

Review by
09/22/2019

“see 11. and other positive comments”

Review by
09/21/2019

No review comments provided

Review by
09/18/2019

“Jimmy and Dave my electrician always do a good job. I would say most of the people Jimmy sends out are excellent and easy to get along with.”

Review by
09/18/2019

“The work proceeded as I expected.”

Review by
09/15/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/12/2019

“They are quick to come and can get the job done”

Review by
09/11/2019

“I would like to recognize Manuel for his exceptional service.”

Review by
09/11/2019

“They exceeded my expectations in the speed of service. I was impressed with how quickly they were out on the job!”

Review by
09/11/2019

“Their timeliness exceeded my expectations.”

Review by
09/11/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“They were very reliable, they were on time, and the workers were very nice. They explained everything and were very patient with my system. I thought they were great.”

Review by
09/10/2019

“Great Service!”

Review by
09/10/2019

“Jimmy Gusky LLC met or exceeded my expectations. They competed the project successfully.”

Review by
09/10/2019

“I would like to recognize everyone for their exceptional service. All of them did a great job.”

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“There wasn't a lot of good communication.”

Review by
09/09/2019

“Jimmy Gusky does good quality, reliable work, takes responsibility for the work and stands behind, providing good after service.”

Review by
11/27/2018

“I am satisfied with the scheduling, having someone show up, timeliness, and their communication.”

Review by
11/27/2018

“The thing that impressed me most is that they are informative, and explained things as we went along.”

Review by
11/27/2018

“They exceeded my expectations in all areas”

Review by
11/27/2018

No review comments provided

Review by
11/26/2018

“They exceeded by how quick and efficient they were in their work.”

Review by
11/24/2018

“Service did not take long.”

Review by
11/24/2018

“I thought they did an excellent job inspecting my inside/outside equipment. They even checked the vents, I had never had any company do that before. So far I'm happy with this company.”

Review by
11/21/2018

“Great job.”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

“I would like to recognize Tim and Joe for their exceptional service.”

Review by
11/20/2018

“They exceeded my expectations in the area of scheduling. Basically, he performed the work within twenty-four hours of its request.”

Review by
11/20/2018

“The exceeded my expectations by having fast service and keeping the appointment time.”

Review by
11/20/2018

No review comments provided

Review by
11/19/2018

“Plumbing & heating is top notch.”

Review by
02/19/2018

“They cleared a drain for me. They snaked a drain. They came quickly, and they were friendly. They wanted to get the job done well. I'd give Jimmy Gusky an A.”

Review by
02/19/2018

“They bled our radiators, which was nice because they actually told us we didn't have a problem. We'd just bought the house, and they said, 'You just need to bleed your radiators. It's not a problem.' Then they ended up replacing our water heater when it went kaput. They were able to get us an appointment right away with the water heater. They came that day, confirmed the water heater was kaput, ordered a new one, and had it installed the next day. I needed an itemized receipt for documentation purposes with our construction company, and they were able to go back in their records many weeks later and pull me a copy. That was also good customer service. They get an A.”

Review by
02/19/2018

“We've used them several times, and they've all been very positive. He's done some electrical, and he's done some plumbing. They did HVAC. The work was done thoroughly, completely, and the best part about it is when I call him, he comes over right away. He's a good guy and reputable. The work gets done. I don't hesitate to call him when I need him. I would give them an A+ at the moment.”

Review by
02/19/2018

“Jimmy Gusky did a fantastic job. They replaced the H-VAC system at my house and water heater. The pricing was good. Communication was really good. They started and completed the work on time. They worked very clean. I would give them an A. Very likely to recommend them.”

Review by
02/19/2018

“They worked on my air conditioning unit—HVAC. I liked their good responsive time; followed through and did a good job. Noteworthy was they were very polite and knew their stuff. They were very well informed. I would grade the overall experience with an A+.”

Review by
02/19/2018

“They replaced our AC. The guys were good. I would grade them a B+. Sometimes he was hard to get and schedule an appointment.”

Review by
02/14/2018

“It was done promptly, and they're very good with communicating when they'd be there, and they did the work promptly. It was our heating. I'd give them an A.”

Review by
02/14/2018

“They did what they said they would do at the price they said they would do it, relatively quickly. They did both air conditioning and heating work for me. I'd give them an A-.”

Review by
02/14/2018

“They did work on our humidifier. It was excellent work with no problems—A+. Although we continue to have problems with the humidifier, I don't think it was because of their lack of fixing it. It was just a flawed thing. And they came back actually and didn't charge me for it.”

Review by
02/14/2018

“Jimmy Gusky responded quickly to what we needed. They went out there, inspected the issues that were on the inspection report, ensured what was going on, did the repairs, and got back to us very quickly. I can't remember what they did. I would grade them an A+. I didn't go back and look at the work, the people that purchased did that.”

Review by
02/13/2018

“I called the guy; he came and he gave me the quote, and he came and he got it done the same day. That was terrific to me. It was a new installation of an HVAC system. Overall, I would give them an A+. I just spoke to the owner, the guy who did it.”

Review by
02/13/2018

“They came over. They were really, really quick. They even knew exactly how to bill me for my landlord. Nice crew, knowledgeable; I would definitely recommend them. They were doing an HVAC repair. They're 100% A+.”

Review by
02/13/2018

“He put a hot water heater in. I needed a hot water tank at four o'clock on Friday, and they were available. I would give them an A. It works.”

Review by
02/13/2018

“I liked their same-day service. They did work on the heating/furnace. We have radiators. I'd grade them A.”

Review by
02/13/2018

“It was fast and efficient—in and out. It was like a vent cleaning and insulation. I'd give them an A+.”

Review by
02/13/2018

“Jimmy Gusky did an excellent job with no problems. All good. I'd recommend them to friends.”

Review by
02/13/2018

“An issue didn't get resolved in the first visit. I would give them a B overall.”

Review by
02/13/2018

“I liked the promptness of their service. They did some heating work for me. I'd grade them B.”

Review by
02/13/2018

“They weren't able to diagnose the right issue the first time that they came out, and then they came back a couple of months later. They kind of put a temporary fix in place the first time they were here; then we had ended up needing them to come back later to diagnose the issue correctly. Once they did diagnose the issue correctly—once they did diagnose the issue, it's nothing they were able to fix themselves. They were helpful while they were here, but didn't end up solving the problem for us. I would give them a B+.”

Review by
10/18/2016

“They installed a new air conditioning unit. I'd give my overall experience an A.”

Review by
10/18/2016

“It was fine. They did HVAC and plumbing work. I'd give them an A.”

Review by
10/18/2016

“They installed a new HVAC system for me. I'd give them an A-.”

Review by
10/18/2016

“They  did air conditioning work. They're an A+ company.”

Review by
10/18/2016

“They replaced the water heater. I'd give them an A+.”

Review by
10/18/2016

“They repaired our furnace. I'd give them an A+.”

Review by
10/18/2016

“They  replaced an air conditioning unit. I'd give my overall experience an A+.”

Review by
10/18/2016

“They fixed my air conditioning unit. I'd give the overall experience an A.”

Review by
10/18/2016

“They replaced a gas furnace. A+ for them.”

Review by
10/18/2016

“They came out twice, they did something to my furnace. They got my furnace working. I'd give them an A.”

Review by
10/18/2016

“They  replaced our air handler on the roof, the compressor, the whole HVAC system. I'd give the overall experience an A.”

Review by
10/18/2016

“He's  done work for me on and off over a twenty year span. The most recent job was installing an HVAC system. I'd give them an A-.”

Review by
10/18/2016

“They  repaired the pilot light; it wasn't working very well. I'd give them an A. They came when they said they'd come, found the problem, and fixed it. You can't really ask more than that.”

Review by
10/18/2016

“He's always been pretty good. I would give them a B. They were very good.”

Review by
10/18/2016

“They replaced my air conditioner a year ago. I'd give them a B+.”

Review by
10/18/2016

“It was an okay experience. They installed a new HVAC system. I'd give the experience a C.”

Review by
10/18/2016

“The job didn't get done quickly and they compensated me with a refund, but I was not pleased with the work. It caused some more problems than what it was. My furnace needed to be looked upon and it just led into one problem after the other. There was more than one person looking at it. They didn't communicate well with each other and they left me hanging. The last thing they were going to do was follow up with me on a part and they never did and I refuse to call them back. Now it's October and it just was a bad experience. Nobody solved the problems. The only good thing was that, they didn't offer it, I had asked them to pay for a deposit. Nothing went well. They didn't get there when they said they were getting there. Their cleanliness was okay. I didn't have any problems with that.”

Review by
10/14/2015

“They fixed the A/C. They kept us informed, and when they came in, they were pretty tidy and cleaned up. We don't always get that when it comes to the construction industry. We chose them because they came recommended through our previous contractor. They deserve an A.”

Review by
10/14/2015

“I'd grade Jimmy Gusky Heating & Air as an A.”

Review by
10/14/2015

“Jimmy Gusky Heating & Air did a great job. I would give them an A.”

Review by
10/14/2015

“Jimmy Gusky just worked well, fast, and was affordable. I chose them because they're in our neighborhood. They’ve done multiple things for me because they're our HVAC company. They do A work.”

Review by
10/14/2015

“The problem ended up being something that wasn't a big deal at all, but Jimmy Gusky Heating & Air didn't look for any extra problems. He just fixed it and left. I’d give them an A.”

Review by
10/14/2015

“Jimmy Gusky Heating & Air was great. I chose them because they were local, and I knew it was a smaller, midsized company. They completed a new air conditioner for me, and I'd have to give them an A.”

Review by
10/14/2015

“They helped us unfreeze our air conditioner in late summer. The person explained what needed to be done and why. He pointed out what was wrong, and he showed us there was ice in there. They're an A.”

Review by
10/14/2015

“Jimmy Gusky was just responsive and was able to come out quickly. They answered my calls, and they were reasonably priced. I'd give them an A.”

Review by
10/14/2015

“One negative that turned into a positive—when Jimmy Gusky first came out to fix the A/C, what they suggested didn't work. When I called back a couple days later, they were prompt in coming back out and not charging me a second time. Their promptness in calling me back and coming back out when we were still having problems stood out about their customer service. I'd say they're a B.”

Review by
10/14/2015

“They said they did some work for me, but they left and never came back. Never fixed it and they broke what was here. My air conditioner was not working, and he went up and worked on it for a while. The story is that I called them to fix it. He came and he did a bunch of stuff to the air handler, then he went outside the air compressor, and he bypassed something or other. And then he said it's not working and he stood around for a while and he moved some more wires. And then he said the boards are all bad. Both of them are bad and I can't do anything, and he shut it off and he actually disconnected wires from my unit, and nothing was working. And then he said I would have to call this Jimmy Guskey to get it. And I called Jimmy Guskey over the period of two weeks, three times. He never returned any of my calls. Twice I was able to reach him, he told me that the unit he was checking to see if it was under warranty, but he couldn't get through. And then he said he knew where the parts were. I called Carrier myself and got immediately right through. They told me that the warranty wouldn't cover it, and so I knew right then he was not telling the truth. And I never heard anything from him. He left me high and dry with no air conditioning, no fan ventilation, no nothing. The unit was up there dead in the water, and I had to call in another repairman to try to get it working. I would grade the overall experience with a D. I just will never use them again.”

Review by
10/14/2015

“Left message for Phyllis regarding bad experience with company.”

Review by
10/08/2015

“I didn't have to call them back to correct any mistakes. I would recommend the company—they’re an A.”

Review by
10/08/2015

“I rate Jimmy Gusky Heating & Air highly.”

Review by
10/08/2015

“Jimmy Gusky Heating & Air was timely. They fixed my air for me, and I haven't had any issues since. I chose the company because of my landlord, but I would recommend them. They get an A in my book.”

Review by
10/08/2015

“They were great. They were very responsive—came the same day that I called—and very fast. They gave me all the information I needed. They serviced my air conditioning unit. They got it working, and I haven't had any issues since they came out. I would recommend them, and I'd rate them as an A-.”

Review by
10/08/2015

“They were very responsive and could come right away, so that was good. My air conditioner needed Freon—pretty simple. I wouldn't say it was an emergency situation, but they did come out really fast. I would recommend them, and I'd rate them as an A.”

Review by
10/08/2015

“Jimmy Gusky was very responsive. They had reasonable pricing, and they did very quality work. They installed a new HVAC system for me. Everything's working great. I would recommend them to family and friends. They're an A.”

Review by
10/08/2015

“Around June I had somebody. I know his first name was Jimmy. I was pretty happy with the gentleman who came. He was a Spanish-background guy and he was quite good. Actually I did recommend him to a friend of mine, and they used him. My air conditioning had a problem, and first he thought it was the thermostat. Then the next day he came and it wasn't the thermostat—it was some place the water was coming from the air conditioning. Anyway, it wasn't working and he took care of it. It was an air conditioning problem. I would definitely give him a B or B+. If he would have gotten the problem the first time, I would have given him an A. But he came back and took care of it. He was very good. He was a nice guy. He knew what he was doing.”

Review by
10/08/2015

“It was positive.”

Review by
10/08/2015

“It was positive.”

Review by
10/08/2015

“It was positive.”

Review by
10/08/2015

“I didn't have a positive experience. I'm not sure if I would classify it as a negative. Not quite neutral, but he makes some effort. I would not recommend them as an A. He wouldn't be in my book as an A. Everything they did, they had to redo. The only reason I knew was because I had another contractor onsite who's done that kind of work who was letting me know what needed to be redone. They were installing a heating and air system. I would not recommend the company. I would grade the overall experience with a C. And I still need them - it hasn't been a year and there are still some things I'm asking them to come back. I don't want any problems with people who I'm still going to have to ask to fix some things. They still have to come back and fix some things. They have very sketchy people, and I specifically asked them not to allow one man in my house again because I was concerned for my safety, and when I needed something done, I found out he was at my house. And I was like why was this person who appears to me to have a drug problem at my house, when I had specifically stated that that person should never be in my house, and not only that, the person who did the shoddy work that everything he did, somebody else had to come behind him and redo.”

Review by
10/05/2015

“It was actually really great because Jimmy Gusky was very helpful. It was really nice and very quick. I think I called them on a Saturday, and I was having this whole crisis with another company. They came out on a Sunday, and the guy was really nice and very honest. I thought the other company was taking advantage of me, but he definitely didn't. He told me everything, was very honest, and gave me all my options. We thought the air conditioner was broken, but it ended up he just added Freon into it. He was like, 'Yeah you're probably going to need a new one, but you can get through this summer,' which I did. He answered all the questions that I had about the crappy unit that I had. I would give them an A for sure. The price was good.”

Review by
10/05/2015

“We’ve used Jimmy Gusky Heating & Air twice, and it was fine. They were pretty efficient and didn't charge us for unnecessary time. They fixed our heater first and then our air conditioner. Their customer service was very no-nonsense. They showed us how to fix it for next time instead of just opportunistically coming back to fix it. They were pretty responsive, and they seemed trustworthy. I'd give them an A.”

Review by
10/05/2015

“Jimmy Gusky Heating & Air was a good service. They were really personable, they took care of my issue in a timely manner, and they also gave me suggestions. They went above and beyond. I called them out for one issue, but then they looked at my whole machine and went beyond what I had called them for. I would rate them as an A.”

Review by
10/05/2015

“They came by and serviced my A/C. It was really good and really professional. They showed up on time and fixed my problem. My heat was out, so they found the source of the problem and fixed my heater. I’d give them an A.”

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