Vito Services
7th year as a Best Pick
Best Pick 2017
certified company
Based on 684 Surveys
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Compiled Score: star star star star star
Vito Services has received 5 out of 5 stars (A-rating) based on 684 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful HVAC and plumbing service companies in the area. For over 80 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner
Company Information
Services Offered
Vito Services installs and repairs air conditioners, air handlers, heat pumps, boilers, furnaces, humidifiers, thermostats, and air cleaners, as well as custom ductwork. The company offers same-day service and 24/7 emergency support.
Vito Services provides a one-year parts-and-labor guarantee on installations.
Company History
Founded by James Vito, Sr., in 1934, the company is in its fourth generation as a family-owned-and-operated business.
Vito Services is a member of the Nexstar Network.
Additional Information
In addition to residential and commercial HVAC services, Vito Services provides complete plumbing, sewer, and drain services. Vito offers free estimates, a senior citizen discount, and financing with approved credit.
Areas Served
Washington, DC

“They did excellent work. I had no complaints, and I would recommend them. They worked on the A/C.”

“They were great. They were very responsive. It's fine. It was HVAC. They do everything at my house. They're all A's. I would recommend them.”

“They were just quick, it was real fast, I think was the most impressive thing. It was a new condenser and coils—A/C. I would give them an A.”

“Vito maintains my HVAC system and installed a humidifier. They're punctual; they're very polite and professional. I deal with one individual who comes, and I think that's the best way to go. He is clean and neat. I'd give them an A.”

“We're very satisfied. We like Vito Plumbing a lot. It was maintenance, I think. I have no complaints with them. They do excellent work.”

“Vito gave a yearly check and fixed one of my toilets. The man is very friendly. He's been here before and very thorough. Everybody's been very nice on the phone and very helpful. I would give them an A for excellent.”

“It was good. They did air conditioning work. They were prompt and on time and got the job done, even though it was raining. They were friendly and polite. I'd give them an A+.”

“They did air conditioning work. They came when they said they would, and they finished when they said they would. I would grade them an A+.”

“They did work for me. They were clean with their work. They knew what they were doing. They replaced my water heater, and then they replaced my air conditioning. I'd give them A+.”

“They were fast and prompt, and I mean, they did a really good job. They replaced my HVAC system. I'd grade it an A+.”

“Vito did plumbing for me, and they did fine work. They did a good job. They were responsive to our request for service. We had them a couple of times. When they came out to check on things, they were prompt and were informative, and I'd give them an A+. They installed a new air conditioner compressor. They were good. Put us down as satisfied customers.”

“Vito serviced my HVAC system, but it was just last week. It was on the weekend, my HVAC went out, and they pretty much came within two hours. I'm sure they had other calls and came right out, told me exactly what the problem was right away within minutes and did a very thorough estimation of what was going on and about what was going to happened and how I could get it fixed, and it all worked out. I'd give them an A+.”

“Vito serviced my HVAC system. They were good. They showed up on time; they were friendly, helpful. It was a good experience. I would grade it A+.”

“They were on time and informative. I had a plumbing inspection and HVAC inspection. I would give them an A+.”

“Good experience. I don't remember exactly, but it was a good experience. I think they did a good job and were communicative about what the problem was. I think they were doing service on my HVAC system. A, I would say.”

“I don't have any trouble when i need them. They come out and they come when they're supposed to, and the guys that they have working for them are all pretty good. I've had them for the air conditioning and the heating. I've had them for a couple years. I'd give them an A.”

“They came, did the work, and left. Everything was fine. It was on a boiler. I'd give them an A.”

“They come and check our air conditioning unit and heating unit every six months. They come during the time window that they give you, and they call 30 minutes before somebody's going to arrive. And the technician, William, who always comes to our house, is very nice. I would grade them an A.”

“They did an annual air conditioner checkup. They arrived on time, did their job, and left. I would give them an A.”

“They serviced my furnace. The technician is a personable guy and informative, and that's a good thing. They came when they pretty much said they would, so that's always helpful. I'd give them an A.”

“They were doing an air conditioning panel. I would grade them an A.”

“They were quick and professional. It was air conditioning service. I'd give them an A.”

“Vito did just a heating checkup. They are easy to get ahold of, and they come quickly. They're good. I would give them an A.”

“Vito did the work they came to do. It was on an A/C unit. I'd give them an A.”

“Vito is a very good company. They came recommended by someone who I respect, and I have been using them ever since and always been quite satisfied. They did work on the boiler, sort of HVAC-related work. There may be something else. I just can't recall the specifics. Their techs are very personable, very customer-oriented, and give very good advice. They're an A.”

“Vito replied quickly and did a competent job. It wasn't just maintenance. There was a problem. There was a repair that needed to be done. I'd grade it as an A.”

“Vito's done some work. They do all our work on a regular basis. We've had a couple instances we needed somebody to come by pretty fast, and they've been pretty prompt. So, overall just a pretty good experience. Actually, as a matter of fact, I just became aware that that's what they do as well. So we've only used them for A/C. I would grade it good.”

“We got into some unexpected work, and they helped me understand my options which included some incentives that were available through tax credits or refunds from both the city and the state that enabled me to buy a nicer, more efficient unit than I would have otherwise. The guys were very professional. They did the job on a timely basis, and it's worked very well. It was a heat pump. I'd give them an A.”

“We've been working with them for about seven years. I just like their service. They come when I call them, and they complete the work. And they do the annual maintenance and everything's fine. I've never had a problem with them. The quality of their work has been very, very good, and I'd give them an A.”

“I pay for a kind of a preferred status, become a partnership, a partner. Their response time was pretty good, because I have rental properties. So, in order to be able to call them and tell them what the issue is, they usually were able to address it pretty quickly or at least get someone there pretty quickly. A lot of times I was there for the work. It could have been either work on plumbing or HVAC unit, both. It would be an A.”

“They were timely, and they did quality work. They put in an A/C unit in our attic, and I would give it an A-.”

“James Vito came out very quickly. The two installers were very courteous and professional. I have nothing but good things to say about the experience. I was very satisfied. They're an A+.”

“The techs were good. They explained everything thoroughly and were nice. They put in a furnace and a sump pump, and they did a great job. They deserve an A+.”

“The technician who did my install did a fantastic job. He was professional and friendly. Great job.”

“I had a heating problem and called James Vito. The technician was nice, qualified, and knowledgeable. The work was professional. They're an A+ company.”

“The service was performed quickly, and the technician had a good knowledge of the equipment and solution.”

“Gavin has been servicing my HVAC for several years. He is terrific.”

“Vito Plumbing is reliable and expert in maintaining our HVAC system.”

“Great company and people to deal with.”

“The service was prompt and conducted with high quality.”

“We have additional work planned and will use Jonny and Vito”


“The service provided by Vito Plumbing for my heating units was well done, in a professional manner.”

“Vito did a very good job fix the problem that caused my air conditioner not to work.”

“I remember that the person was very polite. He worked quickly and pretty much knew what he was doing, and things got done quickly. The job was for the furnace. My father chose James Vito. I would probably give them an A.”

“They came on time, they did the work that they said they were going to do, and they were friendly and polite. The initial estimate that they gave me turned out to be what they charged. They were pleasant and easy to get along with, and they did just what they said they were going to do. They replaced a heat pump and inspected my other furnace. They're an A-grade company.”

“The heating system was not working. James Vito arrived on time, and they were respectful and efficient. The service was good. Everybody was professional. I'd say they get an A.”

“VITO was on time and thorough, their technicians and customer service were excellent, and the quality of their work was very good. It was a big job. I would use them again and recommend them. I'd grade them as an A.”

“We've used them for several years. When I call, they come. They are usually there shortly, and they are courteous. The last time they were here, I had a leak in the toilet. They were very thorough, and everything has held up fine and dandy. They do the furnace in the fall and also any plumbing I have problems with. I'd give them an A+.”

“VITO installed a water heater and a furnace last year. They seemed to know what they were doing, and they were efficient. Everything has held up for me—A+.”

“They did central air conditioning, and the customer service and technicians were very good. They did what they said they were going to do for how much they said they were going to do it for. I would give them an A+ rating.”

“VITO's technician was knowledgeable. He explained everything and took his time to make sure everything was satisfactory. Everything has been holding up fine. I found out about them through a neighbor, and I've already recommended them myself. They've earned an A+.”

“The technician knew what he was doing. He took care of business, and he did a good job. I would use them again. They're an A+ company.”

“They did A/C repair. I would use VITO again—it was an A+ experience all around.”

“The HVAC system worked much better after VITO cleaned it and conducted their inspections. They do A+ work.”

“They replaced a slow valve. They had very good service, they were prompt, and the job was done very well. I'd use them again. They're A+.”

“The people from VITO were efficient and good. I have a contract with them, and I've been using them for several years. Last time they were here, the worked on my air conditioner. They are absolutely respectful of my home when they service me. They've earned their A+ grade.”

“VITO fixed our air conditioner and our water heater. We had a good experience with them, and we would use them again.”

“I'd recommend VITO as a service. They took care of my air conditioning and heating, and they do some plumbing, too. They are honest and prompt. They should get an A.”

“An HVAC system was leaking up in the attic, and they did a repair. It's held up fine since. They were able to get out to the building much quicker than we thought. It wasn't our first time using the company. They provide A-level service.”

“VITO's work was quick and good quality. They installed a new furnace in a timely fashion, and they were respectful of my home. I hadn't used them before, but I would again—they're an A.”

“They put in an HVAC system, and I remember that they were good. The system still works, so their quality of work seems fine, and everything was done in a reasonable amount of time. I would recommend VITO, and I'd give them an A.”

“They were on time and did things properly, and they also looked to see about getting parts instead of selling me an entire new system. I found out about them through an association. I'd give them an A.”

“VITO did their job. They came on time and had courteous people. We would use them again, and I would absolutely recommend them. It's an A rating from me.”

“VITO did the work, cleaned up after themselves, and left the place in good shape. I live in a condominium, and they recommended the company to me. I would grade them as an A.”

“We first used VITO about ten years ago. I think the service is why we've used them so long. They work quite quickly, and the quality of the work seems fine. They replaced something for us this time, and the service was good. I would give them around an A.”

“The work VITO did in that apartment was fine. We've used the company a lot, and there's been both good and bad experiences. They are very responsive when you call. They usually get there within a day—sometimes the same day. Many times when we call, it's an emergency because our tenant has some problem. We will continue using their services. I'd rate them A.”

“I had an air conditioner put in from VITO. They seemed to know what they were doing, and I was satisfied with the work they did. It's an A from me.”

“VITO did heating and cooling services for me. I'd call them again if I needed them. They're an A.”

“VITO gave me an accurate, timely estimate, and they were on schedule and budget to get the work done. I chose them due to a reference, and I would absolutely refer them myself. They deserve an A.”

“My experience with VITO was great. I lived in a condo, and they came and replaced the internal HVAC system. They were right on time, and they had everything they needed. They were very neat and cleaned up after themselves. It was a good product that they put in. I was very pleased with the whole experience. I would recommend them, and I'd give them an A.”

“They helped us with the problem we had, and that's why we called them again. I liked what they did. We've always had them work for us when we've needed any help.”

“He came, identified the problem, and chose how to proceed. It was a very professional, quality job and a very good experience. It was done fast, too. I'd recommend the company.”

“VITO put the heater in, and the workers were number one. They took out the old heater ball. That must've weighed 100 tons, but they kept themselves together and didn't stop for one moment. They did their job, so I'd give them an A.”

“The pilot light had gone out, and VITO fixed our heat. I appreciated that they showed up on time, the technician was nice, and they did what they were supposed to. If I needed them, I'd use them again. They get an A from us.”

“We have a service contract with VITO, and we've worked with them this past year. They have really been terrific. They come when we need them, and they fix what they say they'll fix. So we are very happy—they're a super company.”

“VITO installed an air conditioning system for me, and everything went fine. I was very happy with their work. They're an A+.”

“The guys from VITO were good. They explained everything thoroughly, and they were nice guys. They put in a furnace and a sump pump, and they did a great job. I'd give them an A+.”

“I loved the guy from VITO. He was very helpful, and I would use them again in the future. They deserve an A+.”

“VITO is a great company, and their customer service is excellent. I'd give them an A+.”

“They came to fix my furnace, and it was great. The technician they sent to my house was excellent. It works very well—it's perfect. It was my first time using the company, and I have a service contract with them. I would give them an A.”

“I think they repaired my furnace. They were very knowledgeable, and everything was fine. They got here pretty quickly and they got everything done in a quick, efficient manner. It was perfect, and I would use them again. I'd give them an A.”

“I had a positive experience with VITO. I used them twice last year. Once was to replace the A/C coil, and another time they replaced the controller board on the furnace. I think they delivered good service, and they have knowledgeable technicians. They were straight to the point and quick. They had to order parts, but it was really fast. They did the changes that they needed to do, and the system is working. I would recommend them. They did excellent work, and I would give them an A.”

“VITO did indoor repairs for us. They're excellent. I'd give them an A.”

“They were a very great and pleasant company to work with. They looked at the air conditioner and worked with the ductwork and the compressor unit itself. I would recommend VITO, and I would give them an A+.”

“VITO did general maintenance on our HVAC system in the past. They were prompt and did the work that they had to. They did the work properly, and they cleaned up afterward. Everything worked after they left. I'd give them an A+.”

“They not only did plumbing work, but they also worked on my air conditioner. I've used them for the last eight to ten years—they're very good. They are very reliable and very friendly. They're an A+.”

“I've used them for years at my business. They did some routine maintenance on our furnace, and the time frame in which the work was finished was fine. It went quickly, and I had no problem with the technician that came out. They were fine—nothing else stands out. I'd say they're an A+.”

“We haven't used them in a while, but they've been out to our house several times. The technicians arrived in a timely manner, and there were no issues with cleanup. I would grade them an A+.”

“They installed a battery for an electric pump. The quality of work was good, and the workers were good, too. I'd give them an A+. They do good work.”

“They repaired my boiler, and everything has held up just fine. The knowledge of the workers was good. I'd give them an A+.”

“The technician was quick to respond, and he knew what he was doing. The A/C vent kept being blocked, so he had to fix the issue. He got it fixed and he left. I would give them an A.”

“VITO installed a discharge line that they hooked up outside for the heater, so that the condensation could go outside in the summer. They also put a humidifier on it. The work and the technicians were good. I would use this company again, and I'd recommend them to others. I would grade them an A.”

“They did a couple of things for us. They installed a new furnace, and then they redid the drainage for my sink. This was the first time I used VITO, but they did work on our rental house, too, and that's how I knew about them. They came out and did all the stuff I needed them to do. They were courteous when they came out, and the cleanup was fine. They leave the property how they found it. They deserve an A.”

“I've been using VITO for three years, and they've done several things for me. They installed a new furnace and air conditioner, and they've repaired some things, too. They were very responsive. I'd give them an A.”

“They checked our air conditioner and repaired it, and they did a good job. We used them twice before. They've been responsive, which is good. I'd give it an A.”

“I had two different people come by for two different things. One technician looked at my air conditioners, and then a plumber looked at my kitchen sink and another plumbing issue in my upstairs bathroom. They both came on time, and they were very professional and helpful. They pointed out things to me that they didn't have to, and I just liked both of them a lot. I'd give them an A.”

“They worked on my air conditioner, and they did some plumbing work for me, as well. They kind of did something that I didn't like, so I called them and they came to correct it. They actually corrected the piping and something with the air conditioner, too, so I was very happy with that. They didn't have a problem coming back to do it. The customer service was actually very, very good, and I didn't have any billing issues. I'd give them an A.”

“They serviced my air conditioner for the year. I like VITO. I'd give them an A.”

“I had a good experience with VITO. They worked on my air conditioning. I think they had to fix something with the compressor, but I don't remember exactly what it was. Everything has held up fine. They were very good and confident, and I would use VITO again. I think I found them on, and I recommended them to other people who have since used them. I'd give them an A-.”