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FEATURED REVIEWS
“The two technicians provided exceptional service, were very professional, and nice.”
“Bal was amazing. He was very kind and just absolutely wonderful. When we called to set up our service we asked for him by name.”
“right now I cannot recognize anybody for exceptional service because every time I schedule the maintenance for the AC, a different person comes out. It is never the same person, so I can't specifically mention anyone by name at this time.”
“James A. Wheat & Sons, Inc. had very prof appraisal and estimate. The work was done at a high standard and the product used was perfect.”
“They do excellent work. I would grade the overall experience with an A. I would highly recommend them.”
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“Always prompt and professional with recommendations to improve system efficiency and prevent breakdowns.”
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“All of the workers who provided the service”
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“promptness, professional”
“Wheat's Eagle Maintenance agreement annual check-up is comprehensive and its technical staff performs the tasks quickly and provides clear feedback.”
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“Plumbing conversion for bathtub/shower involved removing two faucets and supporting plumbing and converting to single combined faucet controlling water volume and temperature setting. Also required replacing tiles around and behind new fixture.”
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“They make you log on like Facebook, and we don't do that. There are a number of services that require setting up an account, and I chose not to do that.”
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“The two technicians provided exceptional service, were very professional, and nice.”
“Bal was amazing. He was very kind and just absolutely wonderful. When we called to set up our service we asked for him by name.”
“They are excellent at keeping their customer informed about any timing issues and usually have all the parts with them, unlike many other companies where they have to come back another time/day.”
“The entire project met or exceeded my expectations.”
“I have always enjoyed working with them. They are courteous and do a good job. I have recommended them many times.”
“The technician that came out did great!”
“Donna is the unsung hero. She keeps things moving.”
“right now I cannot recognize anybody for exceptional service because every time I schedule the maintenance for the AC, a different person comes out. It is never the same person, so I can't specifically mention anyone by name at this time.”
“James Wheat & Sons exceeded my expectations with the inspection quality, communication and knowledge of personnel.”
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“The heating inspections and repairs are outstanding. They are well worth the extra money. James A. Wheat & Sons were very prompt and reliable. I really appreciated that.”
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“John is excellent”
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“The issue I ran into with James A. Wheat & Sons is that I ordered a duct cleaning. For a full year, it got delayed due to the machine being broken, and it was a hard to replace machine. It was fine, and they sent me a refund for the cleaning. A year later, they called me saying they were going to perform the duct cleaning soon. I informed them that they sent me a refund, and they claimed they didn't. I got reverified three times by employees, management, and workers on the job site that I had credit for it and it was due to get done. So, they came out and I signed for it because it was apparently already paid for. A week later, I get an angry email claiming I did not pay for it. It all just made me angry because I went out of my way to make sure I was not scamming them. It took two months to get it resolved before they stopped bothering me about it.”
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“worked mainly on the AC, we'll see how good it works then - we had no problems this past summer”
“I have Eagle Agreements for both HVAC and plumbing. The techs that come to my home, are always professional, fix, check, and recommend things that will help make my home more efficient.”
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“They have serviced us for years. They have always done a good job and have always been responsive.”
“The gentleman who came to my house was terrific.”
“Each technician that has been to our house has been expertly trained to address any issues.”
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“Angel”
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“Michael.”
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“Jon Serino, Luis, Herbert”
“Luis who services 2945 Mozart Drive, Silver Spring MD 20904”
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“Everyone was courteous.”
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“I would like to recognize John Serino, our plumber. He is absolutely amazing and I trust him completely!”
“Even though we are new customers, they made sure to come out right away on an extremely hot day to fix our air conditioning.”
“The maintenance work completed was done with superior service!”
“They're just the best! I even recommend them to my family. They have to be really good if you recommend them to family.”
“For both times they came out the technicians were very professional and they stayed long hours to finish the project. They both were very nice.”
“They always do outstanding work for me.”
“Their customer service met my expectations.”
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“The Rapid service during a heat wave was a pleasant surprise”
“James A. Wheat & Sons met my expectations in all areas.”
“Everything they did was professional.”
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“I appreciate that options are always gone over, and work is prioritized -- there is no pressure to do everything at once. I have been told what jobs can wait, and which ones deserve immediate attention and why. The company also had to fix some things that were installed and wired poorly by a previous company.”
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“The woman in the office who answers the phone should be recognized.”
“The salesman was very, very good and helpful; but unfortunately I forgot his namr.”
“I would like to recognize the company owner and Fiana on the service line for their exceptional service. She listed to me and was a true ambassador for the company. The workers were always dressed professionally, they were polite and always listened to us.”
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“We're extremely pleased with the service James A Wheat & Sons provided us throughout the entire process of replacing our furnace and outside AC. The staff was professional, organized, and communicated every detail from the first phone call until the units were installed.”
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“I had some squirrels in the attic and they ate up a bunch of stuff on my condenser and the man who came out was straightforward and took the time to talk about it.”
“Everybody who has come out has been great.”
“We had an issue with our air conditioning unit that was caused by our roofing company but they came back out and got everything resolved. They were very helpful and did a great job.”
“They have done plumbing, fireplace AC and heating. All of the work they have performed has been great!”
“I love that they call or email the day before as a reminder. It is very helpful.”
“They did a good job, but I was expecting a good job.”
“They met my expectations with being on time.”
“I would like to recognize the technician, Herbert, who was truly outstanding.”
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“Overall, they were courteous.”
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“Herman Garcia is unfailingly friendly, professional and courteous. He always does a great job communicating, and patiently answers all my questions. I would like to have him back for all my annual service appointments. Continuity is important, and it helps to have the same tech, who is familiar with the units. Herman and I work well together!”
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