James A. Wheat & Sons
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

James A. Wheat & Sons has received 4.6 out of 5 stars based on 280 customer surveys conducted through GuildQuality.
5
206
4
46
3
13
2
9
1
6
8th year as a Best Pick Call
"As a family-owned-and-operated company, we strive to provide you with the best service because we are attaching our personal name to that service. Our honest, thoroughly trained, certified technicians pay special attention to each job. We are small enough to know your name, but large enough to handle any problem you have."

Michael Wheat | President
Company Information
Services Offered
James A. Wheat & Sons offers the service, replacement, and installation of air conditioners, heat pumps, furnaces, boilers, geothermal systems, air filtration, humidifiers, gas fireplaces, and other home comfort products. The company also performs home energy evaluations and offers complete plumbing services.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
James A. Wheat & Sons was founded in 1978 by James and Barbara Wheat. Sons Michael and Jeff currently operate the family business.
Distinctions
Wheat & Sons is a Carrier Factory Authorized Dealer, was named Contractor of the Year by the National Comfort Institute (NCI), and is certified by the NCI. Michael Wheat served as president of the AACP.
Employee Information
Wheat & Sons employs trained technicians certified by NATE and the NCI.
Areas Served
Washington, DC
Address
7834 Beechcraft Ave.
Gaithersburg, MD 20879
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
LC900099

Compiled Score:

James A. Wheat & Sons has received 4.6 out of 5 stars based on 280 customer surveys conducted through GuildQuality.
5
206
4
46
3
13
2
9
1
6
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
01/02/2021

“Always prompt and professional with recommendations to improve system efficiency and prevent breakdowns.”

Review by
12/13/2020

No review comments provided

Review by
11/23/2020

“All of the workers who provided the service”

Review by
11/21/2020

No review comments provided

Review by
11/18/2020

“promptness, professional”

Review by
11/18/2020

“Wheat's Eagle Maintenance agreement annual check-up is comprehensive and its technical staff performs the tasks quickly and provides clear feedback.”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/11/2020

“Plumbing conversion for bathtub/shower involved removing two faucets and supporting plumbing and converting to single combined faucet controlling water volume and temperature setting. Also required replacing tiles around and behind new fixture.”

Review by
11/10/2020

No review comments provided

Review by
11/09/2020

“They make you log on like Facebook, and we don't do that. There are a number of services that require setting up an account, and I chose not to do that.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“The two technicians provided exceptional service, were very professional, and nice.”

Review by
11/09/2020

“Bal was amazing. He was very kind and just absolutely wonderful. When we called to set up our service we asked for him by name.”

Review by
11/09/2020

“They are excellent at keeping their customer informed about any timing issues and usually have all the parts with them, unlike many other companies where they have to come back another time/day.”

Review by
11/09/2020

“The entire project met or exceeded my expectations.”

Review by
11/09/2020

“I have always enjoyed working with them. They are courteous and do a good job. I have recommended them many times.”

Review by
11/09/2020

“The technician that came out did great!”

Review by
11/09/2020

“Donna is the unsung hero. She keeps things moving.”

Review by
11/09/2020

“right now I cannot recognize anybody for exceptional service because every time I schedule the maintenance for the AC, a different person comes out. It is never the same person, so I can't specifically mention anyone by name at this time.”

Review by
11/09/2020

“James Wheat & Sons exceeded my expectations with the inspection quality, communication and knowledge of personnel.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“The heating inspections and repairs are outstanding. They are well worth the extra money. James A. Wheat & Sons were very prompt and reliable. I really appreciated that.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“John is excellent”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“The issue I ran into with James A. Wheat & Sons is that I ordered a duct cleaning. For a full year, it got delayed due to the machine being broken, and it was a hard to replace machine. It was fine, and they sent me a refund for the cleaning. A year later, they called me saying they were going to perform the duct cleaning soon. I informed them that they sent me a refund, and they claimed they didn't. I got reverified three times by employees, management, and workers on the job site that I had credit for it and it was due to get done. So, they came out and I signed for it because it was apparently already paid for. A week later, I get an angry email claiming I did not pay for it. It all just made me angry because I went out of my way to make sure I was not scamming them. It took two months to get it resolved before they stopped bothering me about it.”

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/06/2020

“worked mainly on the AC, we'll see how good it works then - we had no problems this past summer”

Review by
11/05/2020

“I have Eagle Agreements for both HVAC and plumbing. The techs that come to my home, are always professional, fix, check, and recommend things that will help make my home more efficient.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“They have serviced us for years. They have always done a good job and have always been responsive.”

Review by
11/05/2020

“The gentleman who came to my house was terrific.”

Review by
11/05/2020

“Each technician that has been to our house has been expertly trained to address any issues.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Angel”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Michael.”

Review by
11/05/2020

No review comments provided

Review by
10/23/2019

No review comments provided

Review by
10/14/2019

“Jon Serino, Luis, Herbert”

Review by
10/14/2019

“Luis who services 2945 Mozart Drive, Silver Spring MD 20904”

Review by
10/14/2019

No review comments provided

Review by
10/14/2019

“Everyone was courteous.”

Review by
10/14/2019

No review comments provided

Review by
10/03/2019

“I would like to recognize John Serino, our plumber. He is absolutely amazing and I trust him completely!”

Review by
09/12/2019

“Even though we are new customers, they made sure to come out right away on an extremely hot day to fix our air conditioning.”

Review by
09/12/2019

“The maintenance work completed was done with superior service!”

Review by
09/12/2019

“They're just the best! I even recommend them to my family. They have to be really good if you recommend them to family.”

Review by
09/12/2019

“For both times they came out the technicians were very professional and they stayed long hours to finish the project. They both were very nice.”

Review by
09/12/2019

“They always do outstanding work for me.”

Review by
09/04/2019

“Their customer service met my expectations.”

Review by
09/03/2019

No review comments provided

Review by
09/01/2019

No review comments provided

Review by
08/30/2019

“The Rapid service during a heat wave was a pleasant surprise”

Review by
08/29/2019

“James A. Wheat & Sons met my expectations in all areas.”

Review by
08/29/2019

“Everything they did was professional.”

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/28/2019

“I appreciate that options are always gone over, and work is prioritized -- there is no pressure to do everything at once. I have been told what jobs can wait, and which ones deserve immediate attention and why. The company also had to fix some things that were installed and wired poorly by a previous company.”

Review by
08/28/2019

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/27/2019

No review comments provided

Review by
08/26/2019

“The woman in the office who answers the phone should be recognized.”

Review by
08/25/2019

“The salesman was very, very good and helpful; but unfortunately I forgot his namr.”

Review by
08/22/2019

“I would like to recognize the company owner and Fiana on the service line for their exceptional service. She listed to me and was a true ambassador for the company. The workers were always dressed professionally, they were polite and always listened to us.”

Review by
08/21/2019

No review comments provided

Review by
08/21/2019

No review comments provided

Review by
08/21/2019

“We're extremely pleased with the service James A Wheat & Sons provided us throughout the entire process of replacing our furnace and outside AC. The staff was professional, organized, and communicated every detail from the first phone call until the units were installed.”

Review by
08/21/2019

No review comments provided

Review by
08/21/2019

No review comments provided

Review by
08/19/2019

“I had some squirrels in the attic and they ate up a bunch of stuff on my condenser and the man who came out was straightforward and took the time to talk about it.”

Review by
08/19/2019

“Everybody who has come out has been great.”

Review by
08/19/2019

“We had an issue with our air conditioning unit that was caused by our roofing company but they came back out and got everything resolved. They were very helpful and did a great job.”

Review by
08/19/2019

“They have done plumbing, fireplace AC and heating. All of the work they have performed has been great!”

Review by
08/19/2019

“I love that they call or email the day before as a reminder. It is very helpful.”

Review by
08/19/2019

“They did a good job, but I was expecting a good job.”

Review by
08/19/2019

“They met my expectations with being on time.”

Review by
08/19/2019

“I would like to recognize the technician, Herbert, who was truly outstanding.”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“Overall, they were courteous.”

Review by
08/18/2019

No review comments provided

Review by
08/18/2019

“Herman Garcia is unfailingly friendly, professional and courteous. He always does a great job communicating, and patiently answers all my questions. I would like to have him back for all my annual service appointments. Continuity is important, and it helps to have the same tech, who is familiar with the units. Herman and I work well together!”

Review by
08/17/2019

No review comments provided

Review by
08/17/2019

No review comments provided

Review by
08/17/2019

No review comments provided

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