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FEATURED REVIEWS
“I have used James A Wheat &Sons for years for both my HVAC and plumbing needs. Whether it’s routine maintenance or fixing a particular problem, they always provide me with excellent service. I wholeheartedly recommend them.”
“I chose Wheat & Sons as contractor to service my HVAC about 4-5 years ago and have only had good proficient and professional service. All staff have been courteous and responsive. I am completely pleased with this contractor.”
“Absolutely fantastic service. The technicians are knowledgeable, affable, and professional. I have been a customer of theirs for 11 years and thus far have yet to be disappointed in any way, or experience anything other than a fantastic service.”
“The job was done on time and very professionally executed. Communication was easy and they were very neat in their work area.”
“Herberth solved a decade-long issue with our HVAC system. He was very analytical and nearly rebuilt our system, he and his superb team. Our HVAC with Herberth and Wheat is operating the best it has ever in nearly 20 years! We are very satisfied. Plus, Wheat and Sons is very trustworthy. Thank you!”
“My last name is not Woodward. My wife's name is not Barbara. Never followed up after initial visit.”
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“I have used James A Wheat &Sons for years for both my HVAC and plumbing needs. Whether it’s routine maintenance or fixing a particular problem, they always provide me with excellent service. I wholeheartedly recommend them.”
“Easy to schedule and work has been very good”
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“Our system was very problematic in the beginning, and it took a long time to get it straightened out. Also this survey is emailed to me, but has a very different name on it than mine.”
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“I chose Wheat & Sons as contractor to service my HVAC about 4-5 years ago and have only had good proficient and professional service. All staff have been courteous and responsive. I am completely pleased with this contractor.”
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“Absolutely fantastic service. The technicians are knowledgeable, affable, and professional. I have been a customer of theirs for 11 years and thus far have yet to be disappointed in any way, or experience anything other than a fantastic service.”
“The job was done on time and very professionally executed. Communication was easy and they were very neat in their work area.”
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“i'd LOVE to recommend you based on some past experience. however my last experience of being ghosted means not only did you not get my job (which personally disappointed me) but there's no way i recommend you to others.”
“James A. Wheat & Sons are a professional organization. It’s easy to communicate with the administrator, and the technicians are reliable - meaning they arrive within the announced timeframe, they are knowledgeable and pleasant. They summarize their work after the job, pointing out any problems or recommendations. I highly recommend James A. Wheat & Sons.”
“They were fast, efficient and friendly.”
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“Isak was so amazing. Took care of our ac”
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“I have had two scheduled maintenance services delayed and rescheduled by dispatch. When you call months ahead to schedule these under contract services, they should show up on the scheduled day.”
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“Overall experience with Wheat & Sons was very good. Installation went without a glitch. Technicians were knowledgeable, worked tirelessly until the job was complete, ensured that the direct work area was cleaned up and spotless when the job was complete, and provided me with important follow-up instructions. I'm glad I selected them, and will continue to work with them on future projects.”
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“No follow up. Bought a brand new unit from GAC”
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“Herberth solved a decade-long issue with our HVAC system. He was very analytical and nearly rebuilt our system, he and his superb team. Our HVAC with Herberth and Wheat is operating the best it has ever in nearly 20 years! We are very satisfied. Plus, Wheat and Sons is very trustworthy. Thank you!”
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“While the initial inspection and issue ID of our AC unit was fine, the quote for replacing the thermostat was over $1300 -- since my husband was able to go to the store, buy the thermostat and install it in ~30 minutes -- this quote was a signal that you did not want to do this work, it was so absurdly high.”
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“Since being an Eagle Club member, I do not think the $50 monthly membership fees provide any advantage. After replacing an expensive part (fan motor) during the biannual system check, we continued to receive "system malfunction" alerts on the thermostat. Turns out another part needed to be replaced and it is not understood how this was missed after replacing the fan motor and running a full system check. Trying to reschedule a technician to come out during this issue was complicated when it should not have been. I have yet to receive the itemized invoice when the fan motor was replaced or any information about a warranty, even after contacting the office. Scheduling in general with the company is inefficient. They cannot guarantee a time slot and you do not know when a technician is coming until after 5pm the night before. This is especially difficult when all adults in the house work full time and need advanced notice to rearrange our work schedule. As an Eagle member we are supposed to have priority, but I did not feel like a valued customer or that my concerns were properly addressed. Eagle Club membership includes access to 15% off all service repairs, priority scheduling, and after-hours emergency service access. Priority scheduling is an ordeal and even though there is access to emergency services, you still have to pay for time and a half or holiday time if the technician has to come outside of normal business hours. I do not see how the monthly membership fee provides any additional benefit.”
“We have used this company for years, since we first moved into this residence. They have done plumbing, gas fireplace, furnace and air condition installation and repair. Excellent service and competitive pricing.”
“With staff that is always willing to help out and give out the best advice possible, I feel confident about giving them a call whenever I have a problem with my A/C or heating system. I am sure they will sort it out and guarantee the job.”
“The technician was on time and explained the reason for the service call. He answered all of my questions clearly and went right to work. His assistant was very courteous, knowledgeable and professional as well. I am very happy with the results.”
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“Expensive. Was not able to identify problem.”
“The problem I called about resolved itself before you arrived. You recommended replacing the inducer for about $1200. I was able to obtain my own replacement for less than $200, and do the job myself. Suspiciously, the igniter failed (burned out) just a few days after your service call. I replaced it myself for about $17. I gave a neutral rating only because I don't know of any other company that might be better.”
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“Always prompt and professional with recommendations to improve system efficiency and prevent breakdowns.”
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“Wheat's Eagle Maintenance agreement annual check-up is comprehensive and its technical staff performs the tasks quickly and provides clear feedback.”
“promptness, professional”
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“Plumbing conversion for bathtub/shower involved removing two faucets and supporting plumbing and converting to single combined faucet controlling water volume and temperature setting. Also required replacing tiles around and behind new fixture.”
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“We have told all of our neighbors about them.”
“They make you log on like Facebook, and we don't do that. There are a number of services that require setting up an account, and I chose not to do that.”
“I've been a customer for years! They do a good job!”
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“They're very good about communicating with customers about when they will be arriving.”
“They are expensive, but they are good!”
“The issue I ran into with James A. Wheat & Sons is that I ordered a duct cleaning. For a full year, it got delayed due to the machine being broken, and it was a hard to replace machine. It was fine, and they sent me a refund for the cleaning. A year later, they called me saying they were going to perform the duct cleaning soon. I informed them that they sent me a refund, and they claimed they didn't. I got reverified three times by employees, management, and workers on the job site that I had credit for it and it was due to get done. So, they came out and I signed for it because it was apparently already paid for. A week later, I get an angry email claiming I did not pay for it. It all just made me angry because I went out of my way to make sure I was not scamming them. It took two months to get it resolved before they stopped bothering me about it.”
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“They have serviced us for years. They have always done a good job and have always been responsive.”
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