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FEATURED REVIEWS
“I don't recall the name of the two gentlemen who were last here, but they were terrific.”
“The technician who came out (I did not note the name) was extremely knowledgeable.”
“I am very pleased with the AC unit that was recommended to me. It performs well, looks nice, was easy to program, and has been a great addition to my home.”
“Herberth solved a decade-long issue with our HVAC system. He was very analytical and nearly rebuilt our system, he and his superb team. Our HVAC with Herberth and Wheat is operating the best it has ever in nearly 20 years! We are very satisfied. Plus, Wheat and Sons is very trustworthy. Thank you!”
“The technician was on time and explained the reason for the service call. He answered all of my questions clearly and went right to work. His assistant was very courteous, knowledgeable and professional as well. I am very happy with the results.”
“I don't recall the name of the two gentlemen who were last here, but they were terrific.”
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“the individual who came to my home was fantastic”
“Yi Di Chen & Richard Pedroza we?re great”
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“I have had two scheduled maintenance services delayed and rescheduled by dispatch. When you call months ahead to schedule these under contract services, they should show up on the scheduled day.”
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“The technician who came out (I did not note the name) was extremely knowledgeable.”
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“Came immediately on hot summer day when AC stopped. Made necessary repair without inflating the job. Very satisfied!”
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“I am very pleased with the AC unit that was recommended to me. It performs well, looks nice, was easy to program, and has been a great addition to my home.”
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“They solved the problem.”
“Luis is always great”
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“Herberth solved a decade-long issue with our HVAC system. He was very analytical and nearly rebuilt our system, he and his superb team. Our HVAC with Herberth and Wheat is operating the best it has ever in nearly 20 years! We are very satisfied. Plus, Wheat and Sons is very trustworthy. Thank you!”
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“Mr. Wheat, Mr. Bai, Victor”
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“I can't remember my technicians' names (four tech guys, on two separate installation and repair jobs), but, they were all highly competent professionals.”
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“While the initial inspection and issue ID of our AC unit was fine, the quote for replacing the thermostat was over $1300 -- since my husband was able to go to the store, buy the thermostat and install it in ~30 minutes -- this quote was a signal that you did not want to do this work, it was so absurdly high.”
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“James A. Wheat & Sons did not meet or excess my expectations.”
“We have used this company for years, since we first moved into this residence. They have done plumbing, gas fireplace, furnace and air condition installation and repair. Excellent service and competitive pricing.”
“With staff that is always willing to help out and give out the best advice possible, I feel confident about giving them a call whenever I have a problem with my A/C or heating system. I am sure they will sort it out and guarantee the job.”
“The technician was on time and explained the reason for the service call. He answered all of my questions clearly and went right to work. His assistant was very courteous, knowledgeable and professional as well. I am very happy with the results.”
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“The problem I called about resolved itself before you arrived. You recommended replacing the inducer for about $1200. I was able to obtain my own replacement for less than $200, and do the job myself. Suspiciously, the igniter failed (burned out) just a few days after your service call. I replaced it myself for about $17. I gave a neutral rating only because I don't know of any other company that might be better.”
“Expensive. Was not able to identify problem.”
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“Always prompt and professional with recommendations to improve system efficiency and prevent breakdowns.”
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“All of the workers who provided the service”
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“promptness, professional”
“Wheat's Eagle Maintenance agreement annual check-up is comprehensive and its technical staff performs the tasks quickly and provides clear feedback.”
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“Plumbing conversion for bathtub/shower involved removing two faucets and supporting plumbing and converting to single combined faucet controlling water volume and temperature setting. Also required replacing tiles around and behind new fixture.”
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“They make you log on like Facebook, and we don't do that. There are a number of services that require setting up an account, and I chose not to do that.”
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“The two technicians provided exceptional service, were very professional, and nice.”
“Bal was amazing. He was very kind and just absolutely wonderful. When we called to set up our service we asked for him by name.”
“They are excellent at keeping their customer informed about any timing issues and usually have all the parts with them, unlike many other companies where they have to come back another time/day.”
“The entire project met or exceeded my expectations.”
“I have always enjoyed working with them. They are courteous and do a good job. I have recommended them many times.”
“The technician that came out did great!”
“Donna is the unsung hero. She keeps things moving.”
“right now I cannot recognize anybody for exceptional service because every time I schedule the maintenance for the AC, a different person comes out. It is never the same person, so I can't specifically mention anyone by name at this time.”
“James Wheat & Sons exceeded my expectations with the inspection quality, communication and knowledge of personnel.”
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“The heating inspections and repairs are outstanding. They are well worth the extra money. James A. Wheat & Sons were very prompt and reliable. I really appreciated that.”
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“John is excellent”
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“The issue I ran into with James A. Wheat & Sons is that I ordered a duct cleaning. For a full year, it got delayed due to the machine being broken, and it was a hard to replace machine. It was fine, and they sent me a refund for the cleaning. A year later, they called me saying they were going to perform the duct cleaning soon. I informed them that they sent me a refund, and they claimed they didn't. I got reverified three times by employees, management, and workers on the job site that I had credit for it and it was due to get done. So, they came out and I signed for it because it was apparently already paid for. A week later, I get an angry email claiming I did not pay for it. It all just made me angry because I went out of my way to make sure I was not scamming them. It took two months to get it resolved before they stopped bothering me about it.”
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“worked mainly on the AC, we'll see how good it works then - we had no problems this past summer”
“I have Eagle Agreements for both HVAC and plumbing. The techs that come to my home, are always professional, fix, check, and recommend things that will help make my home more efficient.”
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“They have serviced us for years. They have always done a good job and have always been responsive.”
“The gentleman who came to my house was terrific.”
“Each technician that has been to our house has been expertly trained to address any issues.”
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“Angel”
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“Michael.”
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“Jon Serino, Luis, Herbert”
“Luis who services 2945 Mozart Drive, Silver Spring MD 20904”
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“Everyone was courteous.”
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“I would like to recognize John Serino, our plumber. He is absolutely amazing and I trust him completely!”
“Even though we are new customers, they made sure to come out right away on an extremely hot day to fix our air conditioning.”
“The maintenance work completed was done with superior service!”
“They're just the best! I even recommend them to my family. They have to be really good if you recommend them to family.”
“For both times they came out the technicians were very professional and they stayed long hours to finish the project. They both were very nice.”
“They always do outstanding work for me.”
“Their customer service met my expectations.”
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