CroppMetcalfe
13th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

CroppMetcalfe has received 4.8 out of 5 stars based on 2374 customer reviews. Learn about Our Research Process.
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13th year as a Best Pick
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"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."

Tim Cropp | General Manager
Company Information
Services Offered
CroppMetcalfe offers the sale, service, and installation of air conditioners, heat pumps, furnaces, air cleaners, boilers, humidifiers, and other home comfort products. The company specializes in service agreements for both residential and commercial customers.
Warranty
CroppMetcalfe offers 30-day labor and 90-day parts warranties for residential HVAC services and 5-year warranties on new installations.
Company History
The regional, family-operated company was founded in 1979 by Mitchell Cropp and has three locations in the Washington, DC, area.
Distinctions
CroppMetcalfe is a winner of multiple Carrier President's Awards and was recognized as a 2018 National Contractor of the Year by the Plumbing-Heating-Cooling Contractors Association (PHCC).
Employee Information
Technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.
Areas Served
Washington Navy Yard, Washington
Address
5301 Holland Drive
Beltsville, MD 20705
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MD HVAC 01-8486, RC900130

Compiled Score:

CroppMetcalfe has received 4.8 out of 5 stars based on 2374 customer reviews. Learn about Our Research Process.
5
2170
4
96
3
21
2
15
1
72
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Review by
12/20/2022

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Review by
11/18/2022

“Timely, expert service”

Review by
10/31/2022

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10/30/2022

“Mr Jones did a good job. Thanks”

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10/30/2022

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10/29/2022

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Review by
10/28/2022

“Perfect except for non competitive pricing for services. Relatively little if any warranty incentive given cost for services. Workers on my hvac system simply wonderful. Impeccable service”

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10/28/2022

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10/28/2022

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10/28/2022

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10/28/2022

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09/26/2022

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09/24/2022

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09/22/2022

“Overall the company does excellent work.”

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09/12/2022

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09/11/2022

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09/11/2022

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09/11/2022

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09/11/2022

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09/10/2022

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09/07/2022

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09/06/2022

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09/06/2022

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Review by
09/05/2022

“very pleased with past performances.”

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09/05/2022

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09/05/2022

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09/05/2022

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09/05/2022

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09/05/2022

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Review by
09/05/2022

“I truly appreciate their prompt and friendly service.”

Review by
09/04/2022

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09/04/2022

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09/04/2022

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09/04/2022

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09/04/2022

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09/04/2022

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09/04/2022

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09/04/2022

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09/02/2022

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Review by
09/02/2022

“Raymond Neal was exceptional. He was so knowledgable and helpful through his time with us. We really appreciate his expertise!”

Review by
08/31/2022

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08/31/2022

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Review by
08/31/2022

“I had been using the Company for almost 28 years, responsible and Professional, each visit to my home, their Staff always treat me with courtesy. I will always recommend the Company.”

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08/31/2022

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08/31/2022

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08/31/2022

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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Review by
08/30/2022

“Offried Williams is an outstanding representative of your company. He is professional, friendly , knowledgeable and efficient”

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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Review by
08/30/2022

“We have a contract with CroppMetcalfe since we bought this house and most time happy and THANK YOU!!”

Review by
08/30/2022

“Over 20 years of super service enables me to recommend this company.”

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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08/30/2022

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Review by
08/30/2022

“Horrible experience”

Review by
08/30/2022

“Plumbing problem identifying and resolution completed accurately and in timely manner.”

Review by
08/14/2022

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08/08/2022

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08/08/2022

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08/01/2022

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08/01/2022

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08/01/2022

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08/01/2022

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08/01/2022

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Review by
08/01/2022

“I have been a client of CroppMetcalfe for a long time and I am satisfied with their work”

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08/01/2022

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07/29/2022

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07/28/2022

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07/28/2022

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Review by
07/27/2022

“My service with croppmetcalfe has always been professional and will recommend to my friends.”

Review by
07/27/2022

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07/27/2022

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07/27/2022

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07/27/2022

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11/04/2021

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11/03/2021

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11/01/2021

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11/01/2021

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Review by
11/01/2021

“Prompt and courteousservice.”

Review by
10/31/2021

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10/31/2021

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10/31/2021

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