FPL Home Services
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

FPL Home Services has received 4.5 out of 5 stars based on 189 customer surveys conducted through GuildQuality.
5
131
4
29
3
20
2
3
1
6
1st year as a Best Pick Call
"We understand that 100 percent customer satisfaction is the purpose of our work, not a by-product. Our call center is available 24/7, every day of the year. We deliver on our company values of treating people with respect, doing the right thing, and being committed to excellence."

Matt Kuntz | General Manager
Company Information
Services Offered
FPL Home Services specializes in maintenance, repair, and installation of air conditioners, thermostats, ductless cooling and heating systems, and pool heating systems. The company also offers maintenance programs.
Warranty
The company warrants labor for a minimum of 30 days and transfers applicable manufacturers' warranties on installed equipment to customers.
Company History
The company started in 1983.
Employee Information
Employees drive marked vehicles and are background checked and drug tested.
Additional Information
FPL Home Services is a subsidiary of FPL Home and an unregulated indirect subsidiary of Florida Power & Light Company (FPL). Air conditioning and heating services are offered, administered, and backed by FPL Home Services, and not FPL Home or FPL.
Areas Served
Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
582 US-1
Tequesta, FL 33469
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CAC1816615

Compiled Score:

FPL Home Services has received 4.5 out of 5 stars based on 189 customer surveys conducted through GuildQuality.
5
131
4
29
3
20
2
3
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/25/2020

No review comments provided

Review by
01/12/2020

No review comments provided

Review by
01/11/2020

“They responded to the work that had to be done. Then came back a second time.”

Review by
12/10/2019

“I am pleased with their timeliness.”

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“Jupiter Tequesta Air Conditioning, Plumbing & Electric Inc. met or exceeded my expectations in everything else. They did great.”

Review by
12/10/2019

“They met all of my expectations.”

Review by
11/27/2019

“I would like to recognize Jeff and Danny for their exceptional service. They were very good.”

Review by
11/27/2019

“The company meet my expectations.”

Review by
11/26/2019

“Jupiter Tequesta Air Conditioning, Plumbing & Electric Inc. met or exceeded my expectations in all areas.”

Review by
11/26/2019

“I would like to recognize the guy that was here the last time. He was so helpful and explained what I needed and what I didn't need. He was clean-cut and articulate. I was very impressed,”

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

“Everyone that we dealt with was okay.”

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

“Pedro. Showed up on a Sunday very quickly, he was super nice and professional. Fixed my drain line. Very pleasant and changed a stressful situation into a pleasant day.”

Review by
11/21/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/18/2019

“Robert was amazing! The best tech I've had so far. Very knowledgeable and informative. I would request him every time if I could!”

Review by
11/18/2019

“Very happy with services”

Review by
11/18/2019

“Jupiter Tequesta delivers professional, courteous, and quality service. They have performed various services on my home. I recommend them without reservation.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“BRIAN very professional in handling AC issue”

Review by
11/18/2019

“Jimmy exceeded my expectations. He went above and beyond and when I had a problem he came back and fixed it.”

Review by
11/18/2019

“All of the individuals, from Tim Evans who provided the original estimate to the 2 gentlemen who installed the A/C unit in Feb. 2016 to Phil (who installed the water heater in September 2017) to Robert, who installed the UV light in April, 2019 were excellent. All of them were courteous, professional, competent, and pleasant.”

Review by
11/18/2019

“The technician was polite and professional.”

Review by
11/15/2019

“They exceeded my expectations in all areas. They did an outstanding job, were responsive, and the work they did was robust. We're very happy.”

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

“I have used Jupiter-Tequesta a few times in the past for smaller repairs, this was my first major HVAC related renovation. From the consultation to project completion I received an extremely high quality of service”

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

“I was satisfied with everything.”

Review by
11/15/2019

“They met all of my expectations.”

Review by
11/15/2019

“I'm just very happy with Jupiter Tequesta Air Conditioning, Plumbing & Electric Inc. I've used all of their services; plumbing, electrical, I bought a new AC from them. Everything has always been very good. Services and products.”

Review by
11/15/2019

“I thought everything was great.”

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

“I would like to recognize Gary Cox for exceptional service. Gary is superb; he goes above and beyond. He fixed an issue that three other companies overlooked. We are customers for life.”

Review by
11/15/2019

“The timeliness of the project was amazing. They followed up the next day as well.”

Review by
11/15/2019

“The service manager that come back out, but cannot recall his name.”

Review by
11/15/2019

“The work quality is good but very expensive and I somehow feel like I was roped into this service maintenance plan which I pay $40/mo for but I don't know that it gives me back much. There's check ups on each unit for that but that takes about 20 mins every six mo. And gives them the opportunity to sell us things so...they come out on top and we're left wondering what just happened.”

Review by
11/15/2019

“We had an agreement on the scope of work to be completed verbally and when I signed the agreement the work we had discussed was not on there. I got screwed on the cost of the job”

Review by
11/14/2019

“My technician was excellent”

Review by
11/14/2019

No review comments provided

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

“The 2nd technician that came out (two hours after the 1st technician came and said nothing was wrong with unit) took the time to thoroughly inspect the unit and determine that the fan motor was blown. It took 4 technicians (3 different occurrences of the same problem within 6 months) to figure it out, order the parts and another 24 hours without a/c.”

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

“Rob Bone James Lamb Both of these technicians `were very professional, friendly and knowledgeable in resolving my A/C and Plumbing problems.”

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

“Herode always does an exceptional job when working in our home. Always conscientious of our home when it comes to cleanliness. He's always on time and responsive. He communicates exactly what he is going to be working on and reassures me that everything is working great! He's seems very knowledgeable about the cooling system units as well. If he wasn't our service technician, I'm not sure what I would do for our HVAC services. He deserves a raise!!!”

Review by
11/13/2019

“Everyone I have dealt with has been pleasant and efficient.”

Review by
11/13/2019

No review comments provided

Review by
09/27/2018

“Brian Scozzari is awesome - very professional and knowledgeable.”

Review by
09/27/2018

“Excellent Service”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/26/2018

“They repaired a drain that should have been fixed when the unit was installed a few years ago. The drain kept getting stopped up making the tstat not work because the drain was in backwards! I'm surprised someone didn't notice this especially after I had called about this several times and learned to unstop it myself.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

“I was satisfied with the workmanship.”

Review by
09/25/2018

“done work efficiently and never had to come back”

Review by
09/25/2018

“Kevin who came out for emergency A/C repair. It was late, but he spent a considerable amount of time making sure the job was completed and the issue fixed”

Review by
09/25/2018

“They have done a lot for me. They have done electrical, air conditioning, and plumbing. I continue to use them because they are on time, and it is all good.”

Review by
09/25/2018

“I was most satisfied when I spoke to the operations manager and my problem was cleared up.”

Review by
09/25/2018

“Jupiter Tequesta replaced 3 shower controls in my unit requiring cutting larger openings in the ceramic tile wall. The plumber showed up with no extension cord, no shop vacuum and most importantly no respirator for abrasive saw cutting the tile. I let the plumber borrow some of my hand tools as well. After replacing 2 of the shower controls and working on the third one, it was getting late in the day. I heard hammering and not enough sawing of the tile resulting in broken tile. I think the plumber was out of saw blades. I spoke with a supervisor and was told that since I was not given a tile breakage disclaimer, Jupiter Tequesta would make the tile repairs. The tile repair was never done and after 8 months I had another contractor working in the building make the tile repair. I cleaned up the abrasive dust from the tile sawing. I think it is safe to say that I would not have Jupiter Tequesta make any other plumbing changes in my unit.”

Review by
09/24/2018

“The people that answer phones are friendly and courteous.”

Review by
09/24/2018

“I am satisfied with the guys who did the air conditioning.”

Review by
09/24/2018

“They met my expectations with doing what they said they would do. They did a good job.”

Review by
09/24/2018

“I was able to get an appointment right away and I thought that was great.”

Review by
09/24/2018

“The air conditioning doesn't work the way it should. It only works in the living room and the kitchen; not in all the rooms.”

Review by
09/24/2018

“The installation and sales were excellent but follow up on inspections and setting appointments was fair to poor.”

Review by
09/23/2018

“Everyone I have dealt with was great.”

Review by
09/22/2018

No review comments provided

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

“They have been extremely helpful and professional.”

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

No review comments provided

Review by
09/06/2018

“I was the most satisfied with the air conditioning.”

Review by
09/06/2018

“Everything is working fine now.”

Review by
09/06/2018

“They fixed the problem in a timely manner.”

Review by
09/06/2018

“The second gentleman was informative.”

Review by
09/06/2018

“I wasn't satisfied with anything. My bill has been $80 and it shouldn't be that high. He told me my bill would be lower.”

Review by
09/05/2018

“The whole process was easy to deal with.”

Review by
09/05/2018

“The electrical work is well worth it. They were both extremely nice and friendly.”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“My electrician was superb. They are all good.”

Review by
09/05/2018

“The service is good.”

Review by
09/05/2018

“I had an emergency call the other night and they were pretty prompt.”

Review by
09/05/2018

No review comments provided

Review by
09/04/2018

“I would recognize Jimmy, who is the technician, for exceptional service.”

Review by
09/04/2018

“I am happy with them.”

Review by
09/03/2018

No review comments provided

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