Ace Hardware Home Services
Air Conditioning & Heating
Hours of Operation
Business Address
77 Alexander Road Unit #9
Billerica, MA 1821
Company Details
Services Offered
- Air cleaners
- Air duct cleaning
- Boilers
- Ductless mini-split installation
- Furnace repair, installation, and replacement
- HVAC system repair, installation, and replacement
- Heat pump repair, installation, and replacement
- Maintenance programs
- Refrigeration services
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Warranty coverage on workmanship and qualifying equipment
Additional Information
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Mitsubishi Electric Diamond Elite Contractor
- BBB Accredited
- Mass Save Heat Pump Installer Network member
Satisfaction Guarantee
About this company
"Unique Indoor Comfort is proud to be partnered with Ace Hardware Home Services! Bringing the Boston area the same high-quality work and service, now backed by the power of the 100-year-old Ace Hardware Brand!"
— ?Joseph Cavallaro, General Manager
Ratings & Reviews
Compiled Score:
Ace Hardware Home Services has received 4.9 out of 5 stars based on 117 customer reviews. Learn about Our Research Process.
Joshua Park
4 weeks ago
Bill (Mr. W. Johnson) was fantastic with his service and making sure all my AC parts are working properly without rush. He also spent some time explaining and answering all my questions with my unit. I felt that he deserved six stars out of five! I would highly recommend him to anyone in need of professional assistance with HVAC units at home.
Diana Richards
3 months ago
We've been customers of Unique Indoor Comfort, now associated with Ace Hardware, for five or so years. They literally saved us from a very poorly installed HVAC system that didn't work. It took 12 hours but they finally figured out and repaired the faulty pipe connections the first company did. They earned our trust and we hired them to install our high-velocity A/C system the following spring. We met Peter today who was here doing annual maintenance on the A/C. He was delightful, friendly, courteous, and swift in a good way. We gladly welcome him again this fall for the HVAC annual maintenance. 5 stars for sure!
Jay Beacon
7 months ago
Tevoy was excellent. He showed up on time and took great care of annual preventative maintenance on our furnace and even had protective coverings for his boots. I highly recommend Unique Indoor Comfort. They were great installing the furnace and hot water tank and our first service was so easy.
Linda Butler
2 months ago
Peter came today to do our furnace maintenance for the first time. He was communicative, polite, respectful and extremely knowledgeable and efficient. His assistant, Mike was also very good. Because I was so impressed, I signed up for the yearly maintenance program.
Chris Grant
4 weeks ago
We’ve been extremely disappointed with the reliability of our unico system. It’s only about 4 years old, yet it has already required 1–2 major repairs per year since installation. Now we’re being charged another $650 in labor, on top of a $289 diagnostic charge, for a repair on a part that is supposedly still under warranty. Unless this is an unusually time-consuming repair, that labor charge feels excessive. More importantly, when a major component fails under warranty, customers should not be stuck paying such high replacement costs just to install the warranted part. A warranty should provide meaningful protection, not just cover the physical component while leaving homeowners with large labor bills every time something fails. For a relatively new system to have this many significant issues is very frustrating and has seriously hurt our confidence in the product and service experience.
Service Area
Ace Hardware Home Services serves 9 cities in the Portsmouth area.
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Cities Served
Ace Hardware Home Services FAQ
Services
Hours of Operation
Business Address
77 Alexander Road Unit #9
Billerica, MA 1821
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