Pro-Tech Air Conditioning & Plumbing Service

Luis Alberto Arce

2 years ago

Wow! what a great job, Osvel Torres the technician was amazing the whole team went beyond my expectations ,They rook their time to explain and walk me through the whole process, I highly recommend the company, thank for a job well done. Other than Adam the sales person lying to me, you see he had no reason to tell me that I was going to received a $46 refund for the diferencie on the price quoted and the finance charged. A company like this don't need lying sales people

Robert Cordero

2 months ago

Quoted me almost $30K for a $7-8K unit. The markup is intense, I can buy a camry for what they charge. So many add-ons and extras. Its 2-3K in labor for a 1 day job anywhere else. But they refuse to split out quotes and show you the numbers. One financing option was 144 months, that's renting your AC for the life of the unit. Seriously think Florida needs HVAC regulations on sales.

maritza desir

3 years ago

Adam was the first to come out and inspect the units. He was super helpful and was willing to work with me. Cameron, Angel, and Jean did an amazing job with installing everything and staying to make sure everything works. I definitely recommend United States Heating & Air!

Caesar Lopez

3 years ago

On the morning of December 30 US AC and heating technicians arrived. They set up their equipment and started working on the outside and the inside at the same time. Lincoln and Camron did an awesome work. Checking the system for leaks and making sure everything was working right. My hat off two the team work of guys. Very professionally done. They were happy to answer questions that I asked and explained what the system should be doing. Thanks to Lincoln and Camron for an excellent job.

Jose Brambila

a year ago

KEEP AWAY I do not recommend Pro Tech. Since US HAC has been taken over by Pro Tech, expect exorbitant rates. Expect very friendly salesman and technicians, but they use that to try to lure you to trust their high prices. They do not honor USHAC warranties (I had a 10year parts and labor warranty on a 4 year old unit). I bet you’ll need a new water heater. 1. HVAC issue where mold was growing on the sealing between the blower and the attic. Instead of a technician to solve the problem, they sent 2 salesman who tried selling me a UV light (which would do nothing because the light is before the mold growth and would get contaminated when going into the attic), entirely new ducts (after only looking at the first two feet of ducting), a new seal replacement, and a water heater (not kidding) all totaling over $30k. Or a “bargain” $1k for new sealing. They would not honor US HAC 10 year parts and labor warranty. They stopped all communication when I brought it up multiple times. 2. A toilet leak. A technician came out and seemed to diagnose the problem using just his experience. He didn’t want to charge me $700 to remove the toilet and diagnose a problem that he didn’t think existed . He told me how to solve it myself. I trusted his expertise, saved money, and seemed to solve the problem. Until 3 months later, there was a mushroom growing in the corner behind the toilet. The leak was plugged but not fixed. Called him back and he still didn’t want to take the toilet out because he didn’t think there was an issue. I finally convinced him to for a $700 charge (remove, diagnose, reinstall). Found a crack in the toilet immediately after removing. Proceeded to quote me $1400 for a new toilet that they would provide, or $700 if we provided one from Home Depot but that would not have any product or installation warranty. Keep in mind that he already charged us $700 to only remove the old toilet since he never reinstalled it. He said none of that cost would count towards the new toilet being installed, bringing the total quote to $2100 for a new toilet. He also recommended a new water heater. My wife and I picked up a new toilet from Home Depot and installed it ourselves — totaling less than $200. In total, $700 to remove a toilet and $2k for a mold company to come in and get rid of all the mold and mushrooms because he didnt fix it the first time. I would not recommend Pro Tech to anyone!