American Air Heating & Air Conditioning, Inc.

Julie Nelson

a month ago

American Air truly works hard to earn your business! We went out for 7 quotes, and they absolutely blew the competition away! Not only with pricing, but also with their rebates and quality guarantees. What stood out even more was their outstanding, no-pressure customer service. If you’re looking for honest, upfront communication from a small local business, Project Manager Adam is your guy! Our installation team, Ryan, Kyle, and Carlos made the entire furnace and heat pump installation process incredibly easy. They were kind, respectful in our home, kept a close eye out for our puppies while going in and out, and always took the time to answer our questions. Thank you all for making what could have been a stressful two days exceptionally pleasant. We’re looking forward to many cool summers ahead!

Lonnie W Erdmann

3 months ago

Amazing work and fast installation! Everybody has been super friendly ultra knowledgeable and willing to go the extra mile. Couldn’t ask for a better team. Special thanks to Clayton, Jordan, Jose, and Melissa. Oh and a quick shoutout to Nathan for working hard to get my 20+ year old system going again. One more addition shoutout, thank you Anthony for getting the propane conversion done and the tutorial on the thermostat! Great company and very attentive.

Sabina Parish

5 months ago

Pheww — there truly aren’t enough words to express how amazing the service was from start to finish! From the kind and helpful ladies on the phone, to the incredible techs Dylan L., Kyle, and Jose, to the outstanding project manager, Jordan — every single person went above and beyond. They were patient, professional, thorough, and genuinely caring every step of the way. It was my first time using their services, and I’m beyond impressed — they have definitely earned a new loyal customer! This company is truly a Godsend. You can tell they genuinely care about their customers, not just the job. I’m beyond grateful for the experience and highly recommend them to anyone looking for honest, exceptional service.

bloomquist324

3 weeks ago

Can’t complain. I had them come do a maintenance service on my air conditioner, which has not been done since I moved in 3 1/2 years ago. It definitely needed it. Austin did a great job. He answered all of my questions, cleaned the unit itself, inspected the blower motor, and even helped me to understand the pros and cons of buying a maintenance package. I did end up buying the basic package so that this service is done regularly, because….. it needed it. My air smells better already. Win!

Kevin Still

2 weeks ago

I contacted American Air back in March to help me figure what’s plagued my system since new. Multiple contractors have been out to fix it only for it to stop working again shortly after. I was promptly contacted by BJ and we discussed my issues and he sent Dylan out shortly there after. It’s now July with 99F+ days and I’m happy to report our upstairs AC is working better than when we bought the house. It’s finally keeping up and comfortable. Dylan was great to work with, methodical, explained each step and his logic behind it. Legitimately discussed tradeoffs of choices and never tried to “upsell”. 100% would use them again. Best of yet it finally seems fixed.