American Air Heating & Air Conditioning, Inc.

Sabina Parish

3 months ago

Pheww — there truly aren’t enough words to express how amazing the service was from start to finish! From the kind and helpful ladies on the phone, to the incredible techs Dylan L., Kyle, and Jose, to the outstanding project manager, Jordan — every single person went above and beyond. They were patient, professional, thorough, and genuinely caring every step of the way. It was my first time using their services, and I’m beyond impressed — they have definitely earned a new loyal customer! This company is truly a Godsend. You can tell they genuinely care about their customers, not just the job. I’m beyond grateful for the experience and highly recommend them to anyone looking for honest, exceptional service.

Debbie McFarland

3 months ago

We have had a really great experience with American Air from start to finish. Our aging furnace was acting up, and they sent out a technician (Nathan?) who was able to figure out the issue and get it up and running again quickly. He was very thorough, kind, and explained everything so that I could understand it, and I never felt pressured to buy anything we didn't need. We decided on our own to look into options for a new system. So Adam came out and spent a lot of time explaining all of our options and answering any questions we had. He was very kind, personable and never pushy which we appreciated. Clayton, Jose, and Anthony were our installers and all of them were also very professional and attentive and did a great job. Thanks to the whole team for all the time spent answering our questions and helping the whole process go seamlessly!

Dave and Karen Williams

4 months ago

We were treated with respect and patience through the entire purchase and installation. Jayme handled our initial concerns. Nate serviced our 30 year old system and found it needed replacement. Manual presented and explained our options so we could make a choice. Clayton, Jose and Anthony did a wonderful job with installing. They were respectful and worked in a very positive and efficient manner. It was professional service from start to finish.

Anne Lelong

7 months ago

We had a great experience with American Air. Manual was very thorough, knowledgeable professional, and personable as he helped us to choose a system. He discussed rebate availability, and the company took care of the details for us, making the system much more affordable. On the day of installation, he returned to introduce us to the team and to show them specific needs of the house. Clayton, Jose, and Juan were personable and professional. They were attentive to our needs and questions, and thoughtful regarding noise, their access to many parts of the house, and making sure their gear did not block access. They did a great job of cleaning up after themselves, even when they were going to return the next day. Clayton also did a great job of orienting us to the operation of the system Ashley was terrific with answering questions and being the go between for the permit process. Always cheerful as well as informative We would highly recommend American Air

Michael Botelho

5 months ago

Dylan Rauscher did an awesome job on our furnace service. He was very thorough and took the time to walk me through his process step by step. It was helpful to see photos of all the elements checked and to get an assessment of the condition of each. Plus he was extremely respectful and friendly. American Heating and Air is an easy recommendation!