James A. Wheat & Sons
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

James A. Wheat & Sons has received 4.5 out of 5 stars based on 149 customer surveys conducted through GuildQuality.
5
110
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20
3
7
2
9
1
3
9th year as a Best Pick Call
"As a family-owned-and-operated company, we strive to provide you with the best service because we are attaching our personal name to that service. Our honest, thoroughly trained, certified technicians pay special attention to each job. We are small enough to know your name, but large enough to handle any problem you have."

Michael Wheat | President
Company Information
Services Offered
James A. Wheat & Sons (JAWS) offers complete residential HVAC service, sales, replacement, and installation of air conditioners, air handlers, heat pumps, furnaces, boilers, geothermal systems, healthy air purification systems, healthy humidifiers, thermostats, ductwork, and gas fireplaces. The company also offers complete plumbing services, home energy evaluations, and 24-hour emergency service.
Warranty
JAWS offers a one-year warranty on service repairs and up to ten years on replacements or new installations. All work is backed by a 100 percent customer satisfaction guarantee.
Company History
The company was founded in 1978 by James and Barbara Wheat. Sons Michael and Jeffrey currently operate the family business.
Distinctions
JAWS is a certified Carrier Factory Authorized Dealer, was named Contractor of the Year by the NCI, and employs NATE-certified technicians.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
Address
7834 Beechcraft Ave.
Gaithersburg, MD 20879
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
MD HVAC 02-2473

Compiled Score:

James A. Wheat & Sons has received 4.5 out of 5 stars based on 149 customer surveys conducted through GuildQuality.
5
110
4
20
3
7
2
9
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/15/2021

“I don't recall the name of the two gentlemen who were last here, but they were terrific.”

Review by
08/15/2021

No review comments provided

Review by
08/15/2021

“the individual who came to my home was fantastic”

Review by
08/15/2021

“Yi Di Chen & Richard Pedroza we?re great”

Review by
08/15/2021

No review comments provided

Review by
08/15/2021

“I have had two scheduled maintenance services delayed and rescheduled by dispatch. When you call months ahead to schedule these under contract services, they should show up on the scheduled day.”

Review by
08/11/2021

No review comments provided

Review by
06/30/2021

No review comments provided

Review by
06/29/2021

“The technician who came out (I did not note the name) was extremely knowledgeable.”

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

“Came immediately on hot summer day when AC stopped. Made necessary repair without inflating the job. Very satisfied!”

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

“I am very pleased with the AC unit that was recommended to me. It performs well, looks nice, was easy to program, and has been a great addition to my home.”

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

“They solved the problem.”

Review by
06/29/2021

“Luis is always great”

Review by
06/26/2021

No review comments provided

Review by
06/22/2021

“Herberth solved a decade-long issue with our HVAC system. He was very analytical and nearly rebuilt our system, he and his superb team. Our HVAC with Herberth and Wheat is operating the best it has ever in nearly 20 years! We are very satisfied. Plus, Wheat and Sons is very trustworthy. Thank you!”

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

“Mr. Wheat, Mr. Bai, Victor”

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

“I can't remember my technicians' names (four tech guys, on two separate installation and repair jobs), but, they were all highly competent professionals.”

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

“While the initial inspection and issue ID of our AC unit was fine, the quote for replacing the thermostat was over $1300 -- since my husband was able to go to the store, buy the thermostat and install it in ~30 minutes -- this quote was a signal that you did not want to do this work, it was so absurdly high.”

Review by
06/21/2021

No review comments provided

Review by
06/20/2021

“James A. Wheat & Sons did not meet or excess my expectations.”

Review by
06/17/2021

“We have used this company for years, since we first moved into this residence. They have done plumbing, gas fireplace, furnace and air condition installation and repair. Excellent service and competitive pricing.”

Review by
06/17/2021

“With staff that is always willing to help out and give out the best advice possible, I feel confident about giving them a call whenever I have a problem with my A/C or heating system. I am sure they will sort it out and guarantee the job.”

Review by
06/17/2021

“The technician was on time and explained the reason for the service call. He answered all of my questions clearly and went right to work. His assistant was very courteous, knowledgeable and professional as well. I am very happy with the results.”

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

“The problem I called about resolved itself before you arrived. You recommended replacing the inducer for about $1200. I was able to obtain my own replacement for less than $200, and do the job myself. Suspiciously, the igniter failed (burned out) just a few days after your service call. I replaced it myself for about $17. I gave a neutral rating only because I don't know of any other company that might be better.”

Review by
06/17/2021

“Expensive. Was not able to identify problem.”

Review by
01/09/2021

No review comments provided

Review by
01/02/2021

“Always prompt and professional with recommendations to improve system efficiency and prevent breakdowns.”

Review by
12/13/2020

No review comments provided

Review by
11/23/2020

“All of the workers who provided the service”

Review by
11/21/2020

No review comments provided

Review by
11/18/2020

“promptness, professional”

Review by
11/18/2020

“Wheat's Eagle Maintenance agreement annual check-up is comprehensive and its technical staff performs the tasks quickly and provides clear feedback.”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/11/2020

“Plumbing conversion for bathtub/shower involved removing two faucets and supporting plumbing and converting to single combined faucet controlling water volume and temperature setting. Also required replacing tiles around and behind new fixture.”

Review by
11/10/2020

No review comments provided

Review by
11/09/2020

“They make you log on like Facebook, and we don't do that. There are a number of services that require setting up an account, and I chose not to do that.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“The two technicians provided exceptional service, were very professional, and nice.”

Review by
11/09/2020

“Bal was amazing. He was very kind and just absolutely wonderful. When we called to set up our service we asked for him by name.”

Review by
11/09/2020

“They are excellent at keeping their customer informed about any timing issues and usually have all the parts with them, unlike many other companies where they have to come back another time/day.”

Review by
11/09/2020

“The entire project met or exceeded my expectations.”

Review by
11/09/2020

“I have always enjoyed working with them. They are courteous and do a good job. I have recommended them many times.”

Review by
11/09/2020

“The technician that came out did great!”

Review by
11/09/2020

“Donna is the unsung hero. She keeps things moving.”

Review by
11/09/2020

“right now I cannot recognize anybody for exceptional service because every time I schedule the maintenance for the AC, a different person comes out. It is never the same person, so I can't specifically mention anyone by name at this time.”

Review by
11/09/2020

“James Wheat & Sons exceeded my expectations with the inspection quality, communication and knowledge of personnel.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“The heating inspections and repairs are outstanding. They are well worth the extra money. James A. Wheat & Sons were very prompt and reliable. I really appreciated that.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“John is excellent”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“The issue I ran into with James A. Wheat & Sons is that I ordered a duct cleaning. For a full year, it got delayed due to the machine being broken, and it was a hard to replace machine. It was fine, and they sent me a refund for the cleaning. A year later, they called me saying they were going to perform the duct cleaning soon. I informed them that they sent me a refund, and they claimed they didn't. I got reverified three times by employees, management, and workers on the job site that I had credit for it and it was due to get done. So, they came out and I signed for it because it was apparently already paid for. A week later, I get an angry email claiming I did not pay for it. It all just made me angry because I went out of my way to make sure I was not scamming them. It took two months to get it resolved before they stopped bothering me about it.”

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/06/2020

“worked mainly on the AC, we'll see how good it works then - we had no problems this past summer”

Review by
11/05/2020

“I have Eagle Agreements for both HVAC and plumbing. The techs that come to my home, are always professional, fix, check, and recommend things that will help make my home more efficient.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“They have serviced us for years. They have always done a good job and have always been responsive.”

Review by
11/05/2020

“The gentleman who came to my house was terrific.”

Review by
11/05/2020

“Each technician that has been to our house has been expertly trained to address any issues.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Angel”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Michael.”

Review by
11/05/2020

No review comments provided

Review by
10/23/2019

No review comments provided

Review by
10/14/2019

“Jon Serino, Luis, Herbert”

Review by
10/14/2019

“Luis who services 2945 Mozart Drive, Silver Spring MD 20904”

Review by
10/14/2019

No review comments provided

Review by
10/14/2019

“Everyone was courteous.”

Review by
10/14/2019

No review comments provided

Review by
10/03/2019

“I would like to recognize John Serino, our plumber. He is absolutely amazing and I trust him completely!”

Review by
09/12/2019

“Even though we are new customers, they made sure to come out right away on an extremely hot day to fix our air conditioning.”

Review by
09/12/2019

“The maintenance work completed was done with superior service!”

Review by
09/12/2019

“They're just the best! I even recommend them to my family. They have to be really good if you recommend them to family.”

Review by
09/12/2019

“For both times they came out the technicians were very professional and they stayed long hours to finish the project. They both were very nice.”

Review by
09/12/2019

“They always do outstanding work for me.”

Review by
09/04/2019

“Their customer service met my expectations.”

Review by
09/03/2019

No review comments provided

Review by
09/01/2019

No review comments provided

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