Del-Air Heating, Air Conditioning, Plumbing

Jared Floch

a month ago

I had an excellent experience with Francis from Del-Air. He was extremely knowledgeable, professional, and helpful throughout the entire visit. As a new homeowner, I had a lot of questions about our HVAC system, and Francis took the time to answer every one of them thoroughly and explain everything in a way that was easy to understand. I was particularly concerned about some mildew I had noticed around a few of our A/C vents. Francis carefully evaluated the issue, explained what could be contributing to it, and gave me practical recommendations for addressing it and preventing it from returning. He also went through our HVAC system to make sure all of the necessary maintenance was up to date and explained what we should be doing going forward to properly maintain the system. I really appreciated that he never made me feel rushed and was genuinely willing to answer all of my questions. It gave me a lot more confidence in understanding and caring for our HVAC system. I would highly recommend Francis and Del-Air to anyone looking for knowledgeable, professional, and trustworthy HVAC service. Thank you, Francis, for such a great experience!

Irina Rasmus

3 months ago

Over more than two decades I was using McGown Services, and when Del-Air took an ownership I was a little bit skeptical. Today I had my second time A/C maintenance and I couldn't be more happier. Antonio was my technician and he did an outstanding job! Extremely polite manners, very professional and knowledgeable. He took the time to address all my concerns to make sure my A/C unit runs smoothly. Antonio arrived within the scheduled time frame and performed the service very efficiently. He even went above and beyond to fix a drain pipe that was not properly installed in the first place. I highly recommend this young man from Del-Air. I intend to continue my business with this company. Thank you for being professional! Job well done!

April Ray

3 months ago

I made an appointment for two separate properties about 30 mins from each other. First let me say that I was not pleased with the scheduling of these appointments. It did not correct the name on the account or the updated email as requested. It was all mixed up and when the appointment time came, it sent their technicians to the wrong addresses which wasn't time effective for them or myself even after I had confirmed the dates, time and locations upon scheduling. Thankfully the technicians that came out were very understanding and patient even though they'd had to hustle to a different location to accommodate my schedule. The first property technician was Kase and he was amazing at helping me get information on the systems warranty and fixing the issue quickly since my moms air had been out for two days. It was almost 90 degrees inside her home. He was very kind and gave me his number in case I needed anything else. I actually had to call him the next day as the unit wasn't cooling properly and he set it up for a tech named Alfredo to come out and check it. This technician found my mom had pressed a schedule option and fix it quickly. He was very kind and I very much appreciated him being so through in checking the temps of everything before he left. Today I had an appointment at my own home as the second property with a technician by the name of Larry. He was originally scheduled to go to my other property as the scheduler didn't hand this properly. Thankfully, Kase called to let me know they were running behind and I ended up telling them they had the appointment wrong from what I had originally scheduled. He was able to help me get this corrected quickly and the new technician was ok to come earlier than scheduled. He completed the maintenance visit quickly and was super friendly and answered all of the questions I had plus sent over a quote for a few other things I'd asked for upon finding out they do Plumbing work as well. I am thankful the technicians were so amazing because I was beyond frustrated with the scheduling part. I will continue to use Del-Air because they've always been friendly, not sold me stuff I didn't need and answered all of the questions I have had. Thank you

Mcgovern Florent

4 months ago

So I really want to take time out to shout out Jacob. He was dispatched to my house for my service which was scheduled at a later than expected to perform a leak test on my AC unit 6-10pm and he tried super hard to find the issue with zero visibility. Unfortunately he couldn't find any leak but was able to have my system functioning through the night. Keeping my family cooled till they can return in the morning to finish up. The thoughtful above and beyond approach was greatly appreciated.

Harold

a month ago

Nico is an outstanding technician! He diagnosed my problem and commenced to resolve it immediately! He took the time to flush a stubborn clog out of my drain line that I didn’t remove last night when I thought I was getting it fixed!! He is very knowledgeable and answered all the questions that I asked about preventative maintenance that I as the customer can handle on my own! I really enjoyed his personality!