Absolute Comfort Air Conditioning & Heating, Inc.
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Absolute Comfort Air Conditioning & Heating, Inc. has received 4.7 out of 5 stars based on 67 customer surveys conducted through GuildQuality.
5
55
4
8
3
1
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1
1
2
8th year as a Best Pick Call
"We've served the Houston area for over 35 years, and we take pride in our installations and service. Our technicians are kept up-to-date on current technology, and before each truck leaves, we confirm it has the tools needed to keep your HVAC system running efficiently. That's how we deliver what it says in our name: 'Absolute Comfort.'"

Cielo Shelton | President
Company Information
Services Offered
Absolute Comfort services and installs any type of HVAC system or equipment, such as humidity control and air filtration systems. The company performs air balancing, duct installation and repair, A/C energy audits, and carbon monoxide testing.
Warranty
All repairs come with a one-year parts-and-labor warranty.
Company History
Absolute Comfort was founded in 1983.
Distinctions
The company is an American Standard Customer Care Dealer.
Additional Information
Absolute Comfort's 19-point preventative maintenance checkup is designed to prolong HVAC system life. The company states that its service trucks are fully stocked, enabling technicians to complete most repairs on the spot.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
16840 Clay Road
Houston, TX 77084
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLA00001038C

Compiled Score:

Absolute Comfort Air Conditioning & Heating, Inc. has received 4.7 out of 5 stars based on 67 customer surveys conducted through GuildQuality.
5
55
4
8
3
1
2
1
1
2
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/20/2021

“The timeliness of the work exceeded my expectations.”

Review by
08/20/2021

“The technician was exceptional.”

Review by
08/20/2021

“Everyone was pretty equal in service.”

Review by
08/20/2021

“They met or exceeded my expectations. They installed the unit in four hours. They used a little too much Freon, and it acted up a little bit. It has been good ever since. It blew a fuse once, but once it was fixed, it was good.”

Review by
08/17/2021

“We used Absolute Comfort for years. They came and inspected our air conditioning and heating units periodically and performed adjustments accordingly. They even installed a huge new air conditioning unit several years ago. It seemed like the same guy came almost every time. Then last year, a new guy came for the air conditioning checkup, he gave me this big pitch that the unit needed $1,500 worth of work done immediately. Well, when it was time for the heater to be checked, a different guy came and I was given another spill that I needed a new unit and he said he was going to download a picture to me to show me how bad it really looked. When I told him I wanted my son to look at it for a second opinion. He never sent me the horrible photo that he told me about. After my son inspected the unit, he asked me to come into the attic to see the unit. His words, "Mom, this unit looks brand new to me, I don't understand why the guy said it was in terrible shape." To be truthful. I totally lost trust in Absolute Comfort. I felt like they were trying to take advantage of me because I am a female. It seems that all they wanted was my money. Audley Karrasch (My husband Don is deceased)”

Review by
08/16/2021

“Have used therefor years and trust the service they provide.”

Review by
08/16/2021

No review comments provided

Review by
08/16/2021

“I would like to recognize Dan for his exceptional service. Dan is in every way an outstanding representative of the company, and a large part of my feedback literally is a direct reflection of his service and support.”

Review by
08/14/2021

“The technicians provided exceptional service.”

Review by
08/14/2021

No review comments provided

Review by
08/14/2021

“Chad”

Review by
08/13/2021

“the Pride they take in their work and the personal level that they work with you”

Review by
08/13/2021

“They came out in a timely manner, were professional, and did outstanding work.”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

“Rick did a great job”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

“Normally, Dan comes out. He is wonderful. A different tech came out and pushed a lot of borderline repairs. Normally, if you have repairs performed, you are not charged for the inspection. This tech charged for repairs and inspection. I can get this kind of service from any other AC company.”

Review by
08/13/2021

No review comments provided

Review by
08/07/2021

No review comments provided

Review by
11/20/2020

“They were very professional, on time, and thorough.”

Review by
11/20/2020

“I would like to recognize Absolute Comfort A/C & Heating for his exceptional service.”

Review by
11/20/2020

“The technician was exceptional”

Review by
11/20/2020

“I expected a lot and Absolute Comfort A/C & Heating delivered. They were right at the top of my expectations. They did a good job.”

Review by
11/20/2020

“Rick, the guy from the first time, did a good job.”

Review by
11/20/2020

“There was one guy that set up financing for me. He was real informative. He knew what he was doing. He got everything completed in a short period of time and we got the job done.”

Review by
11/12/2020

“I'd like to recognize Mike, the technician, for his exceptional service.”

Review by
11/11/2020

“Dan is a nice and professional gentleman. He is also fair and honest.”

Review by
11/10/2020

“The whole job was done well.”

Review by
11/10/2020

“Rick does a great job.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“The service has always been highest quality, they really did a great job.”

Review by
11/10/2020

“Absolute Comfort A/C & Heating exceeded our expectations with the thoroughness of the inspection and the way they communicated their findings to me.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“Very good service!”

Review by
10/03/2019

“I would recognize the guy that first came to evaluate the problem. He was terrific.”

Review by
10/02/2019

“They came over, were on time and did the job. Everything was fine.”

Review by
09/19/2019

“I would like to recognize Eric for exceptional service.”

Review by
09/18/2019

“They exceeded all of my expectations.”

Review by
09/18/2019

“I was most satisfied with their friendliness.”

Review by
08/27/2019

“They did a great job.”

Review by
08/27/2019

“Dan is great.”

Review by
08/27/2019

“I would recognize Rick for his exceptional service.”

Review by
08/27/2019

No review comments provided

Review by
08/26/2019

“I think that their problem diagnosis was fantastic.”

Review by
08/07/2019

“They were very professional. They do excellent work, but you have to pay for that excellence.”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

“They are a down to earth company that does not talk above your head and they explain everything perfectly.”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

“I do not want to recognize any at Absolute Comfort A/C & Heating.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I would like to recognize Rick and the office personnel for their exceptional service with Absolute Comfort A/C & Heating.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I would like to recognize everyone at the company for their exceptional service.”

Review by
07/09/2019

“Dan the repairman is very knowledgeable, a great communicator who shows up when he says and is honest about the work that needs to be done.”

Review by
07/09/2019

“Eric did a great job. He communicated very well and was very professional. Everything worked out well with him.”

Review by
07/09/2019

“They always do great work.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“The technician that came out did a good job.”

Review by
07/09/2019

“I was most satisfied with their professionalism.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“Chad is very knowledgeable, upbeat, and positive, and he kept me well-informed. Christian was definitely a hard-working gentleman and was focused on getting the job done as soon as possible.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

No review comments provided

Review by
09/26/2018

“I would like to recognize Rick and my last technician for their exceptional service.”

Review by
09/25/2018

“The fact that they were here on time and got the job done pretty quickly exceeded my expectations. The place was clean, and they walked me through the process. They recommended that my air conditioning vent going into a storage area was a waste of air, so we shut it off. They left the place looking just as it did before they arrived. Overall, I was pleased.”

Review by
09/25/2018

“customer said contractor went above and beyond to explain everything he was doing”

Review by
09/25/2018

“In honesty and telling me my options.”

Review by
09/25/2018

“They met our expectations with being on time.”

Review by
09/25/2018

No review comments provided

Review by
09/08/2018

“I would like to recognize Rick and Jeremy for their exceptional service. Both guys that I've had out here have been great!”

Review by
09/07/2018

“They met my expectations with diagnosing and solving the problem.”

Review by
09/04/2018

“I feel they met my expectations with their communication.”

Review by
09/01/2018

“Everyone was good.”

Review by
08/28/2018

“They had to come out 4 times after installation to get it working. That was a little frustrating.”

Review by
08/18/2018

“They seemed to know what they were doing, they went about their business, and they showed up on time.”

Review by
08/18/2018

“I have been with them for years, but it's the way they treated me. They took a lot of money from me and didn't even fix what they needed to fix. They said what they did would fix the problem but it didn't so they said I needed have something else fixed. They didn't answer my questions or call me back. I asked for the manager and everybody. I would never refer them to anyone.”

Review by
08/17/2018

“I would like to recognize the last guy who came out. He was extremely knowledgeable.”

Review by
08/16/2018

“They met expectations in all areas.”

Review by
08/16/2018

“They gave us a good quote and listened to us. They showed us options for what we wanted. The time schedule we agreed on, and we chose what we wanted. They did what they said they would do. Their service was good.”

Review by
08/16/2018

“They exceeded my expectations with their customer service.”

Review by
08/16/2018

“When they are replacing small parts, they reduce the price.”

Review by
08/16/2018

“The installation crew did a good job.”

Review by
09/30/2017

“It was a positive experience.”

Review by
09/30/2017

“It was positive.”

Review by
09/30/2017

“It was positive.”

Review by
09/30/2017

No review comments provided

Review by
09/30/2017

No review comments provided

Review by
09/30/2017

No review comments provided

Review by
09/30/2017

“We've been with them for many years. They've been very reliable. I'd say an A. Punctuality was great, otherwise we wouldn't have used them for all these years. We always recommend them.”

Review by
09/30/2017

“I liked that they had great communication and customer service. They had to change a part out of our air conditioner. I would grade the overall experience with an A.”

Review by
09/30/2017

“They were great. I liked that they were on time, did what they needed to do, they were friendly and efficient. I would grade the overall experience with an A+.”

Review by
09/30/2017

“They said everything was fine. I had them come out and make sure it was tuned up right and tell me what I need to do and went from there. I'd give them an A+.”

Review by
09/30/2017

“They were really good. The guy that came seemed really knowledgeable and was able to fix the issue pretty quickly. I'd give them an A+ overall.”

Review by
09/30/2017

“I liked that they fixed what we needed to have done, so it all worked out good. I would grade the overall experience with an A+.”

Review by
09/30/2017

“They just seemed to do good work and they showed up on time and reliable. I would grade the overall experience with an A.”

Review by
09/30/2017

“Everything was fine. The workman came in and did some work—it was OK and everything is alright. I'd give them an A.”

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