Monarch Home Services

Ryan Russell

2 months ago

I couldn’t let the rest of the day go by without taking a moment to recognize the outstanding service we received from Jason and Jesse with Monarch. From the moment they arrived at our home, they were friendly, polite, professional, and extremely knowledgeable. They took the time to explain everything they were doing in a way that was clear and easy to understand. They also walked me through several things I had previously been unable to get answers or clarification on, which I greatly appreciated. Their professionalism, patience, and willingness to help truly stood out. It’s one thing to receive good service, but it’s another to have dependable employees come into your home who genuinely care about making sure you understand the work being done and feel comfortable with the entire process. Especially here in the Fresno heat, having dependable cooling in your home provides tremendous peace of mind and makes a huge difference in your family’s comfort and quality of life. Monarch is bringing what I would describe as “Cadillac-level service” to its customers, and Jason and Jesse represented the company extremely well. Based on my experience today, I would absolutely recommend Monarch to anyone looking for dependable home cooling services. You can feel confident knowing you are in good hands with knowledgeable professionals who take pride in their work and in taking care of their customers. Thank you again, Jason and Jesse, for the excellent service and professionalism. It was greatly appreciated. Sincerely, Ryan

Erin Stuart

a month ago

Jesse arrived to maintain our HVAC systems. He was patient and respectful. He kept me apprised of his progress as he tended to each portion of his agenda. He impresses me as a bright, attentive young man, interested and motivated to provide good quality service. I hope he returns when our system need the next servicing.

Giri Hegde

3 weeks ago

Needed to have someone stop a leak from the shower head in the bathroom. A guy came and found out that the shower cartridge needed to be replaced, but could not find the part. The guy was professional, friendly, and explained eveything. I am satisfied and would recommend Monarch to others.

lakhwinder gill

a year ago

They try to scam every single customer. I had a new HVAC system from Costco. Monarch AC services is ruining Costco reputation while ripping off Costco customers. Furthermore, They recommend to fix duck work to every customer. I have an American home shield insurance. I have called to American home shield to inspect duck work. They could not found anything wrong. I have attached duck work photos clicked by Monarch AC services. Duck work has nothing wrong. It has strapped every 4 feet and sealed properly. PLEASE STAY AWAY FROM THEM.

Rick Brady

5 months ago

DO NOT USE MONARCH HOME SERVICES! We replaced our heating and air conditioning with them 4 years ago. Two weeks after install, we had solar put on the house. The solar company replaced out electrical panel, and said the wire running to our AC was too small. Monarch said they were wrong. Then the county inspector came and said the same thing, and it was a fire hazard. Monarch said he was wrong. I sent a picture of the wire to Monarch, they said they would have someone at the house in an hour. We have had to replace the condensor and evaporator in our AC unit. They are now telling us our duct work is leaking and too small, and want us to pay them $24,000 to replace it all. It was fine 4 years ago when they installed the new units. They technician says they just discovered static pressure and didn't know about it 4 years ago. When they sold us our unit they said it was oversized for our square footage. Now they say it isn't big enough. Use anyone but Monarch. PS. The evaporator is covered under the parts warranty, but they are charging $3000 in labor,.