Del-Air Heating, Air Conditioning, Plumbing

Anthony V

3 months ago

Our heater kept shutting down randomly for the past few weeks. We have a newborn and she was waking up very cold in the morning. I called yesterday, Feb 01, and was able to lock in an appointment from 2-4 pm. My wife and I waited patiently all day, but no one came. Yes, we kept receiving messages letting us know that the technician was running behind, but then we had our window changed to 4-8pm. They recommended to reschedule. We rescheduled the appointment for 10-12pm today, but kept receiving messages that the technician was running late. I just canceled the appointment. The only positive thing was that I was able to troubleshoot and fix the heater myself. Del-Air installed our AC unit when we bought our house a few years ago, but I’m not sure if we want to do business with them.

wilfredo aguilera

2 months ago

Honestly, I'm giving it one star because I've heard from two other people who've had the same experience. The technician doesn't seem motivated to do the job; he still gets $100 just for the visit. When the job is simple, he inflates the price or says he simply doesn't have the parts for that device. If you want a repair, contact an independent service provider. If you want to spend thousands of dollars, call them.

Dawn Juarez

4 months ago

The young man that came was so nice and explained everything in detail. He was amazing and answered every question I had and explained in detail. I would highly recommend this company for ur needs. A special thanks to JEFF that came to my home. He is outstanding and ur company is lucky to have him. But thank u so much for the quick response time to come and help. It was amazing since I work overnight. He definitely deserves a raise. But again thank you to Del-Air for immediately coming to my home and fixing my problem quickly. The only thing I have a problem with is I know i was overcharged for what they did. A friend of mine who works in the same field told me 4 what he did and the time he did it should have been $175 not $317. That broke me. I have a mom dying and it costs me $1620 a month for 2 cancer pills. That left me short 2 get her meds. But the work was amazing .

Roxanne Johnson

6 months ago

I wish I can give them 1 million stars! This company I found through Google came out To give me an estimate for free. I needed a Tankless hot water heater hooked up for my grooming shop. The men came out and were so professional, and they gave me a fair price. When I accepted the price they sent out Michael to do the plumbing work, which wasn't easy! He had to search high and low for a the unit that would be the very best for my shop. After coming out the first time to do amazing work, he comes out the second time to do some adjustments at no extra costs. When he walks in the second time, he accidentally leaves the door open and one our doggies run out. But Michael went above and beyond to help us find our little doggie. And once he was found, he went right back to work on my shop And even got his van stuck in the mud to boot. He is definitely a dog person, a dog lover, and an understanding of compassion and devotion of his job. Thank you so much Michael and thank you To your company. I will always recommend.

Borey Seng

a year ago

Please get a second opinion before trusting what they say. I called them because the AC compressor fan wasn't spinning. They came out promptly when I called them, and after diagnosis, told me I needed a new AC compressor because I had a bad fan motor. Mary had told me replacing the motor could be 3 weeks or 6 months to get parts and would cost $1900 so a full replacement is the best option. I asked for a written quote so I could see the itemized break down and she said she would text it to me. Never received it. I called the next day and asked for the quote and a better explanation of the options, and they sent Darren out. He confirmed what Mary said, showing me voltage readings from the AC compressor and saying it was off. Told me I needed a new AC compressor and indoor air handler, which would be more than $8000 (pricing from 3 years ago). I told him online shows fan parts available for my AC compressor for $150 that's in stock. He told me I had more issues with my unit, dragging his feet to leave, taking apart the air handler to show me the condition of the air handler and said replacing the motor wouldn't work. He also didn't give a quote, and that I needed to make an appointment with another person the next day at 10am, just for a quote! I didn't understand why if he was so knowledgeable, why couldn't he take pictures and measurements to get me a quote instead of wasting more of my time. He then asked if I could leave them a review before he left (which I'm doing now). Unsatisfied with their service, I called another local company that day for a second opinion, and in doing the diagnosis, he was able to get the fan motor running. They said the first company flipped the fuse breaker on the unit to show the readings were off. The cause was actually a faulty electronic board from, funny enough, a lizard who looked for heat and fried the circuit. A new replacement board was $160. After replacing it, the AC unit works nicely.