Texas Air Doctors
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Texas Air Doctors has received 4.8 out of 5 stars based on 82 customer surveys conducted through GuildQuality.
5
74
4
4
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1
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1
10th year as a Best Pick Call
"Our family has been serving your area since 1997, and our offices are only minutes away from your home. You'll never be surprised by our repair cost because you'll know the options available and approve the cost before any work is done. You decide what is best for your family and your budget. Let our family serve your family."

Becky Gossett | Co-owner
Company Information
Services Offered
Texas Air Doctors (TAD) services, repairs, and replaces air conditioning and heating equipment.
Warranty
TAD offers a 100 percent money-back satisfaction guarantee.
Company History
Since 1997, the Gossett family has provided service to homeowners in the Dallas/Fort Worth area from TAD's offices in Northeast Tarrant County.
Employee Information
Company technicians wear uniforms, drive marked vehicles, and undergo background checks.
Additional Information
TAD also offers service for "flip-switch" gas fireplaces.
Areas Served
Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
P.O. Box 825
Colleyville, TX 76034
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
Licenses
TACLA00020089E

Compiled Score:

Texas Air Doctors has received 4.8 out of 5 stars based on 82 customer surveys conducted through GuildQuality.
5
74
4
4
3
2
2
1
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/21/2020

No review comments provided

Review by
11/17/2020

“Brian and Daniel have serviced our equipment on several occasions throughout the years. They have taken very good care of us!”

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

“friendly people, knowledgeable”

Review by
11/12/2020

“They did a great job on my gas logs. They also helped with a home inspection audit that I had to have done.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“I would like to recognize the technician for his exceptional service.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“I would like to recognize Brian and Mike for their exceptional service.”

Review by
11/11/2020

“They are an excellent company and I have been using them for years!”

Review by
11/11/2020

“The young lady who did the scheduling did a phenomenal job in terms of working with the customer to get them taken care of. She tried to give me proper notification of when the crew was coming out. If I couldn't make it in time, she would communicate with the tech guy to get him back out at a better time. She communicated well both via text message and phone call. She was just so amazing. They sent the same tech person out each time. His name was Raul, and he was great. I really appreciate them sending out the same person each time with Covid-19 going on. He was very knowledgable, friendly, and provided the proper education to me about my project. I was very satisfied with the service I received from both him and the young lady in charge of scheduling.”

Review by
11/11/2020

“Jeff with Texas Air Doctors provided me with exceptional service.”

Review by
11/11/2020

“I would like to recognize Bryan for his work!”

Review by
11/11/2020

“Be careful who you use for subcontractors.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“Everyone that has been here has been polite.”

Review by
11/08/2020

No review comments provided

Review by
11/07/2020

“So very professional. Gave the impression that they were glad to be of assistance to us. Kept us informed of everything they did. Absolutely will use them in the future.”

Review by
11/07/2020

No review comments provided

Review by
11/07/2020

No review comments provided

Review by
11/07/2020

“The whole staff is helpful in scheduling, answering questions and servicing our fireplaces and HVAC”

Review by
11/07/2020

No review comments provided

Review by
11/06/2020

“In the maintenance of my air conditioning and heating units. They replaced two out of three over the last couple of years and they always do a great job. Excellent work.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/04/2020

“We have been customers since 2018, and have been totally satisfied with the great service we have received. Brian has been our technician each time, and has been absolutely outstanding!”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“They are very friendly, efficient, courteous and quick to respond.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“Jeff, Daniel, and Blake. These guys are awesome!”

Review by
11/04/2020

“They are all very responsible and efficient.”

Review by
11/04/2020

No review comments provided

Review by
09/12/2019

“They were professional and dependable.”

Response by Frank Gossett
Thank you for your review.
Review by
08/23/2019

“Mike, our salesperson, was overall very knowledgeable and nice.”

Review by
07/29/2019

No review comments provided

Review by
07/25/2019

“They exceeded my expectations because they redirected some air to the office to make it cooler.”

Review by
07/15/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/23/2019

“Daniel”

Review by
06/23/2019

No review comments provided

Review by
06/20/2019

“I have recommended them to people.”

Review by
06/19/2019

“I was very happy with everything they did.”

Review by
06/19/2019

“They exceeded my expectations on everything to do with our inside AC unit, from redoing duct work and everything they did inside was really just exceptional. They went above and beyond.”

Review by
06/19/2019

No review comments provided

Review by
06/17/2019

“Jeff Gossett!”

Review by
06/17/2019

“Mike and Bryan”

Review by
06/16/2019

“Everyone at Texas Air Doctors is exceptional.”

Review by
06/16/2019

“The Gossett family. They are all honest hard working folks.”

Review by
06/16/2019

“Just can't recommend a company that tells you that you have a leak somewhere with no means of finding it. And tries to push using stop leak. Stop trying to sell a maintenance program and focus on helping people.”

Review by
06/16/2019

“Prompt for estimate”

Review by
06/12/2019

No review comments provided

Review by
06/11/2019

“Jeff is our tech and has provided us with exceptional service for many years. We trust him.”

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“I have recommend Texas Air Doctors to all my new neighbors and friends.”

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
08/03/2018

“I am most satisfied because it's a family run operation. They seemed more friendly, more courteous, and more professional than most other companies because they had more to put out since they have their reputation as a family. They were recommended to me by my son who has also had work done by them.”

Review by
08/03/2018

“I would like to recognize Deandra for her exceptional service. She always does a good job and always calls me back whenever I leave a message.”

Review by
08/03/2018

“I like that it's family owned and that they treat people with respect. It feels like they take the business a little more seriously than the larger companies.”

Review by
08/03/2018

“I would like to recognize my installer for his exceptional service.”

Review by
08/03/2018

“I was most satisfied that they did a real good job in one day!”

Review by
08/03/2018

“I would like to recognize Cameron and Dandra for their exceptional service. Cameron was my technician. Dandra is the receptionist and she is always fabulous.”

Review by
08/03/2018

“I feel that the company was great across the board.”

Review by
08/03/2018

No review comments provided

Review by
07/25/2018

“I am most satisfied with the timeliness and the quality of the work.”

Review by
07/24/2018

No review comments provided

Review by
07/19/2018

“They came in the timeframe they provided and they called before they came. I was able to be ready for them. They called on their way. Their price was exactly what they said it would be. They came for a full check up because I was unsure if there was an issue. They didn't fix anything without talking to me first and then charge me for it. There was no manipulation or change of fee. Whenever we were done, the guy went over everything with me and broke everything down. He was very patient. He then sent me an email with information if we wanted to go forward with what he recommended. Everything was as expected. You never know what you're going to get when you try someone new. We were very pleased.”

Review by
07/19/2018

“I have received good service from Texas Air Doctors. The technicians are well trained and courteous, and the administrative side of the business - billing, appointments, etc. - runs smoothly.”

Review by
07/19/2018

“I was most satisfied with Brian. He was phenomenal.”

Review by
07/19/2018

“They did what they said they were going to do, which is not all that common these days.”

Review by
07/17/2018

“Great Service”

Review by
07/17/2018

“Came home from out of town to a hot house. It was late Saturday and Texas Air Doctors answered my call and were out Sunday morn. The young man who came out did an excellent job and had us cooled off in a short period of time. Great service and a great company.”

Review by
07/17/2018

“I will always recommend Texas Air Doctors to my family & friends!”

Review by
07/15/2018

“Texas Air Doctors 'recommends' hundreds of dollars of parts to help your systems efficiency or lengthen their life...Blah, blah. They seem to make their money by selling parts.”

Review by
07/13/2018

No review comments provided

Review by
07/12/2018

“Follow through to ensure the work performed is accomplished and delivering the value promised.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“You come quickly and are always very responsive. You have really helped us in the past.”

Review by
10/06/2017

“They did air—A/C inspection. They had to do minimal work for me. I'd give them an A.”

Review by
10/06/2017

“The last time Texas Air Doctors came out was just a routine maintenance, so they came out and checked both AC units that we have. One they installed, and the other was an existing one. They just checked to make sure everything was working, and the technician showed me how to change that, and was very helpful. It was a positive experience. They sold us a very high-end AC unit which is what we were looking for. From the initial contact with them, through the sales cycle, signing the contract, and getting the funding for it, everything was very positive and smooth. In the course of about two hours, everything was taken care of. Then they came out when the unit came in and installed it very properly. Professional in the installation; then they went over it with me. I would definitely grade them an A+, we had zero issues. The way they installed the unit that has the air filter in it—this is why I had the technician show me—they installed it in such a way that the air filter couldn't be removed. When you try to pull the air filter out, it would hit a ledge in the closet area where it's installed. I had to cut a piece out so that I could go in and remove it.”

Review by
10/06/2017

“I'm on a service plan with them. I've never regretted it, ever. We had it in our former house, and now we have it here. They tell me the good, the bad, and the ugly. They tell me what has to be done. They tell me what are our options, as opposed to, 'Oh no, you gotta do this, or the sky will fall,' kind of thing—they didn't do that. Their work's guaranteed. We had a situation where we came home from a vacation, and the whole thing was out—the air conditioning—and they sent someone right then, and it was on the weekend. I'd give an A+.”

Review by
10/06/2017

“They're absolutely wonderful. I call them—I'm not kidding—and they come out; I never have to wait. They're absolutely wonderful. Everything is positive. I'm so thankful. I had been through so many different companies, and when I found them, it's like, as if they became part of my family—I trust them that much. They've done all kinds of things. In the beginning, they repaired my furnace and my A/C unit; I have six units, and I have replaced all six units, as well as had the furnace upgraded. I'd give them an A+.”

Review by
10/06/2017

“They repaired our air conditioner and did a really good job of it. They replaced a small part and took care of the whole thing. Originally, it sounded like it was going to be a really big expense, but they found a small part and did it. Overall, I would give them an A+.”

Review by
10/06/2017

“Texas Air Doctors took care of the heating, air conditioner, and the gas fireplace. It was maintenance. They did work. Among checking everything out, they installed a full house filtration—air filtration. I would give them an A+ overall. I've already recommended them.”

Review by
10/06/2017

“I use to have a membership with Texas Air Doctors, so they did an inspection in the Fall for my unit, and they gave recommendations. They were always punctual and professional. One time, we had a problem, and they fixed it. I would grade them an A+.”

Review by
10/06/2017

“They replaced all of our air conditioning and heating, absolutely everything, a year-and-a-half or more ago. Then they just recently came out and did maintenance before we turned on our heat. I'd give them an A+. I've already recommended them.”

Review by
10/06/2017

“The work they did was good. I don't remember any problems. They did air-condition. They replaced stuff on two different occasions. I would give them an A. We haven't had any issues. I don't remember them being totally unpunctual.”

Review by
10/06/2017

“Texas Air Doctors replaced my entire HVAC system. I'd give them an A. They did great work, nothing to complain about. Their customer service was good. They were on time”

Review by
10/06/2017

“Texas Air Doctors is good. They did air conditioning and heating. They do a yearly checkup, and they have fixed it before. I'd give them an A.”

Review by
10/06/2017

“They were quick, professional, and did it correctly the first time. They replaced an air conditioner. I'd give them an A overall.”

Review by
10/06/2017

“They had come out; I called them, the first time, I think, three months prior, because my A/C was leaking—and then it started leaking again, so I called them again. So, the very first time, they enrolled me in this membership thing that was supposed to give me low rates when I called them. First I paid $600, and then the next time I had the same problem, I ended up paying the same amount. I actually had to remind them that I'm actually a member. The guy couldn't pick up in the system, so then I just had a $100 discount. But they were just too expensive, and I felt, if they fixed the problem—the three months problem—I shouldn't have the same problem again. I don't think I'll ever use them again. I'd give them a D. For the time, it worked, but after a few months I get the same problem. I wouldn't put a high quality on it, since I'm having the same issue over and over again. Customer service was excellent. I won't recommend Texas Air Doctors at all.”

Review by
10/02/2017

“They fixed the fireplace at my son’s house. They were very good, excellent. He was very thorough and explained what he was doing—just very professional. I'd give them an A+.”

Review by
10/02/2017

“Just the owners themselves, the people that come out all the time—we've used them for many years, and we have an ongoing contract with them. I would grade them an A+. I have already recommended them.”

Review by
10/02/2017

“They did some work for me, for several years. They just did what I asked them to do. They replaced our unit, and they serviced it every year. I would grade them an A. I think I have recommended them.”

Review by
10/02/2017

“Frank is the one who owns it—he's really knowledgeable, explains everything really well, and is very patient. Most of the time he comes out to me, him or his kids. They replaced our entire H-VAC system and the duct work; they did a very major job. A+.”

Review by
09/02/2016

No review comments provided

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