Texas Air Doctors
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Texas Air Doctors has received 4.8 out of 5 stars based on 246 customer surveys.
5
213
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18
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8
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1
8th year as a Best Pick Call
"Texas Air Doctors is a trusted family business with a long history in affordable air conditioning and heating service, repair, and installation. We'll make your home healthier, more comfortable, cleaner, and more energy efficient. We hire employees with integrity, and we live and work by the 'golden rule.'"

Frank Gossett | Managing Partner
Company Information
Services Offered
Texas Air Doctors (TAD) offers a variety of services, including sales, repairs, and installations of air conditioners, heat pumps, furnaces, air handlers, humidifiers, zone systems, and indoor air filtration products. The company also provides energy audits and specializes in air purification and gas fireplace service.
Warranty
TAD offers a 100 percent satisfaction guarantee and honors all manufacturer's warranties and guarantees.
Company History
TAD and the Gossett family have serviced the Dallas/Ft. Worth area since 1997.
Employee Information
Company technicians wear uniforms, drive marked vehicles, and undergo background checks.
Additional Information
TAD is a Dave Lennox Premier Dealer and sells IQAir products.
Areas Served
Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
P.O. Box 825
Colleyville, TX 76034
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
Licenses
TACLA00020089E

Compiled Score:

Texas Air Doctors has received 4.8 out of 5 stars based on 246 customer surveys.
5
213
4
18
3
6
2
8
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/03/2018

“I like that it's family owned and that they treat people with respect. It feels like they take the business a little more seriously than the larger companies.”

Review by
08/03/2018

“I would like to recognize my installer for his exceptional service.”

Review by
08/03/2018

“I was most satisfied that they did a real good job in one day!”

Review by
08/03/2018

“I would like to recognize Deandra for her exceptional service. She always does a good job and always calls me back whenever I leave a message.”

Review by
08/03/2018

“I am most satisfied because it's a family run operation. They seemed more friendly, more courteous, and more professional than most other companies because they had more to put out since they have their reputation as a family. They were recommended to me by my son who has also had work done by them.”

Review by
08/03/2018

“I would like to recognize Cameron and Dandra for their exceptional service. Cameron was my technician. Dandra is the receptionist and she is always fabulous.”

Review by
08/03/2018

“I feel that the company was great across the board.”

Review by
08/03/2018

No review comments provided

Review by
07/25/2018

“I am most satisfied with the timeliness and the quality of the work.”

Review by
07/24/2018

No review comments provided

Review by
07/19/2018

“They came in the timeframe they provided and they called before they came. I was able to be ready for them. They called on their way. Their price was exactly what they said it would be. They came for a full check up because I was unsure if there was an issue. They didn't fix anything without talking to me first and then charge me for it. There was no manipulation or change of fee. Whenever we were done, the guy went over everything with me and broke everything down. He was very patient. He then sent me an email with information if we wanted to go forward with what he recommended. Everything was as expected. You never know what you're going to get when you try someone new. We were very pleased.”

Review by
07/19/2018

“I have received good service from Texas Air Doctors. The technicians are well trained and courteous, and the administrative side of the business - billing, appointments, etc. - runs smoothly.”

Review by
07/19/2018

“I was most satisfied with Brian. He was phenomenal.”

Review by
07/19/2018

“They did what they said they were going to do, which is not all that common these days.”

Review by
07/17/2018

“I will always recommend Texas Air Doctors to my family & friends!”

Review by
07/17/2018

“Great Service”

Review by
07/17/2018

“Came home from out of town to a hot house. It was late Saturday and Texas Air Doctors answered my call and were out Sunday morn. The young man who came out did an excellent job and had us cooled off in a short period of time. Great service and a great company.”

Review by
07/15/2018

“Texas Air Doctors 'recommends' hundreds of dollars of parts to help your systems efficiency or lengthen their life...Blah, blah. They seem to make their money by selling parts.”

Review by
07/13/2018

No review comments provided

Review by
07/12/2018

“Follow through to ensure the work performed is accomplished and delivering the value promised.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“You come quickly and are always very responsive. You have really helped us in the past.”

Review by
10/06/2017

“They did air—A/C inspection. They had to do minimal work for me. I'd give them an A.”

Review by
10/06/2017

“The last time Texas Air Doctors came out was just a routine maintenance, so they came out and checked both AC units that we have. One they installed, and the other was an existing one. They just checked to make sure everything was working, and the technician showed me how to change that, and was very helpful. It was a positive experience. They sold us a very high-end AC unit which is what we were looking for. From the initial contact with them, through the sales cycle, signing the contract, and getting the funding for it, everything was very positive and smooth. In the course of about two hours, everything was taken care of. Then they came out when the unit came in and installed it very properly. Professional in the installation; then they went over it with me. I would definitely grade them an A+, we had zero issues. The way they installed the unit that has the air filter in it—this is why I had the technician show me—they installed it in such a way that the air filter couldn't be removed. When you try to pull the air filter out, it would hit a ledge in the closet area where it's installed. I had to cut a piece out so that I could go in and remove it.”

Review by
10/06/2017

“I'm on a service plan with them. I've never regretted it, ever. We had it in our former house, and now we have it here. They tell me the good, the bad, and the ugly. They tell me what has to be done. They tell me what are our options, as opposed to, 'Oh no, you gotta do this, or the sky will fall,' kind of thing—they didn't do that. Their work's guaranteed. We had a situation where we came home from a vacation, and the whole thing was out—the air conditioning—and they sent someone right then, and it was on the weekend. I'd give an A+.”

Review by
10/06/2017

“They're absolutely wonderful. I call them—I'm not kidding—and they come out; I never have to wait. They're absolutely wonderful. Everything is positive. I'm so thankful. I had been through so many different companies, and when I found them, it's like, as if they became part of my family—I trust them that much. They've done all kinds of things. In the beginning, they repaired my furnace and my A/C unit; I have six units, and I have replaced all six units, as well as had the furnace upgraded. I'd give them an A+.”

Review by
10/06/2017

“They repaired our air conditioner and did a really good job of it. They replaced a small part and took care of the whole thing. Originally, it sounded like it was going to be a really big expense, but they found a small part and did it. Overall, I would give them an A+.”

Review by
10/06/2017

“Texas Air Doctors took care of the heating, air conditioner, and the gas fireplace. It was maintenance. They did work. Among checking everything out, they installed a full house filtration—air filtration. I would give them an A+ overall. I've already recommended them.”

Review by
10/06/2017

“I use to have a membership with Texas Air Doctors, so they did an inspection in the Fall for my unit, and they gave recommendations. They were always punctual and professional. One time, we had a problem, and they fixed it. I would grade them an A+.”

Review by
10/06/2017

“They replaced all of our air conditioning and heating, absolutely everything, a year-and-a-half or more ago. Then they just recently came out and did maintenance before we turned on our heat. I'd give them an A+. I've already recommended them.”

Review by
10/06/2017

“The work they did was good. I don't remember any problems. They did air-condition. They replaced stuff on two different occasions. I would give them an A. We haven't had any issues. I don't remember them being totally unpunctual.”

Review by
10/06/2017

“Texas Air Doctors replaced my entire HVAC system. I'd give them an A. They did great work, nothing to complain about. Their customer service was good. They were on time”

Review by
10/06/2017

“Texas Air Doctors is good. They did air conditioning and heating. They do a yearly checkup, and they have fixed it before. I'd give them an A.”

Review by
10/06/2017

“They were quick, professional, and did it correctly the first time. They replaced an air conditioner. I'd give them an A overall.”

Review by
10/06/2017

“They had come out; I called them, the first time, I think, three months prior, because my A/C was leaking—and then it started leaking again, so I called them again. So, the very first time, they enrolled me in this membership thing that was supposed to give me low rates when I called them. First I paid $600, and then the next time I had the same problem, I ended up paying the same amount. I actually had to remind them that I'm actually a member. The guy couldn't pick up in the system, so then I just had a $100 discount. But they were just too expensive, and I felt, if they fixed the problem—the three months problem—I shouldn't have the same problem again. I don't think I'll ever use them again. I'd give them a D. For the time, it worked, but after a few months I get the same problem. I wouldn't put a high quality on it, since I'm having the same issue over and over again. Customer service was excellent. I won't recommend Texas Air Doctors at all.”

Review by
10/02/2017

“They fixed the fireplace at my son’s house. They were very good, excellent. He was very thorough and explained what he was doing—just very professional. I'd give them an A+.”

Review by
10/02/2017

“Just the owners themselves, the people that come out all the time—we've used them for many years, and we have an ongoing contract with them. I would grade them an A+. I have already recommended them.”

Review by
10/02/2017

“They did some work for me, for several years. They just did what I asked them to do. They replaced our unit, and they serviced it every year. I would grade them an A. I think I have recommended them.”

Review by
10/02/2017

“Frank is the one who owns it—he's really knowledgeable, explains everything really well, and is very patient. Most of the time he comes out to me, him or his kids. They replaced our entire H-VAC system and the duct work; they did a very major job. A+.”

Review by
09/02/2016

No review comments provided

Review by
08/30/2016

No review comments provided

Review by
08/30/2016

No review comments provided

Review by
08/30/2016

No review comments provided

Review by
08/30/2016

“Great  company and would recommend to all.”

Review by
08/30/2016

“Great service and accountability.”

Review by
08/30/2016

No review comments provided

Review by
08/30/2016

“VERY expensive for what they did.”

Review by
08/30/2016

No review comments provided

Review by
08/28/2016

No review comments provided

Review by
08/28/2016

“I had a house full of relatives at my home in Texas in July when my upstairs A/C decided to conk out. The first company I spoke with could not get my equipment replaced for 2-3 weeks. Texas Air Doctors was able to get me on their schedule in 4 days, and they brought out three window A/C units for my upstairs bedrooms in the interim. During installation, one of the workers stumbled in my attic and put his foot through my two-story living room ceiling. Fortunately, he was not hurt. It took an entire Saturday to repair the ceiling, though we were told it would only take a ‘few hours.’ Nevertheless, Texas Air Doctors took care of the issue without question, and the new units are working well.”

Review by
08/27/2016

“I have been a customer of Texas Air Doctor for approximately 6 years. I have never had a complaint or negative problem with them. My air conditioning and heating have never failed me in that time period.”

Review by
08/27/2016

No review comments provided

Review by
08/27/2016

No review comments provided

Review by
08/27/2016

No review comments provided

Review by
08/25/2016

No review comments provided

Review by
08/24/2016

No review comments provided

Review by
08/24/2016

No review comments provided

Review by
08/24/2016

No review comments provided

Review by
08/24/2016

No review comments provided

Review by
08/24/2016

“Robert came within 3 hours after my call and Had me running in 15 minutes. He's a Good Man.”

Review by
08/24/2016

No review comments provided

Review by
08/22/2016

“Technically proficient and friendly service.”

Review by
08/22/2016

No review comments provided

Review by
08/22/2016

“Texas Air Doctors are always professional and on time, have been with them for years and I will continue to be a customer.”

Review by
08/22/2016

“Tech was punctual, knowledgeable, and a hard worker. He assessed the situation, had the required part on his truck and fixed in a minimal amount of time.”

Review by
08/22/2016

“Friendly and prompt. There were a few issues shortly after installation of a new unit related to the installation, but they came out each time to address the problems.”

Review by
08/22/2016

“Texas  Air Doctors is not only the best A/C Heating company - they are by far the best service company I've ever dealt with. Honesty, integrity, cleanliness and expertise are just a few words to describe them. I've never been disappointed and they have always delivered above and beyond expectations.”

Review by
08/21/2016

“We purchased HVAC warranties on our units from them. We had a problem over Memorial Day weekend and their technician came out on Sunday of the holiday weekend, worked on our unit for 3-4 hours, keeping us apprised of what he was doing. Very courteous and professional. In addition, we had to purchase a new unit this year. I appreciated that they told us that we could fix the old unit but it would have been over $3, and we still would have had 18 year old unit, so we chose to replace our old unit. Again, very professional and I liked that they explained the two options as well as giving me information as to two possible units to purchase. Very informative!”

Review by
08/21/2016

“The  service was excellent, they arrived as planned and were very courteous. My new A/C worked perfectly and continues to today”

Review by
08/21/2016

“I liked the service, but they were not price competitive, since I needed a new A/C unit. Found it for about half what Texas Air wanted.”

Review by
08/21/2016

No review comments provided

Review by
08/21/2016

No review comments provided

Review by
08/21/2016

No review comments provided

Review by
08/21/2016

No review comments provided

Review by
08/21/2016

“Thanks.”

Review by
08/21/2016

No review comments provided

Review by
08/19/2016

No review comments provided

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

“Great Service.”

Review by
08/18/2016

“Just like a family friend who helps you out with your A/C! Couldn't ask for more!”

Review by
08/18/2016

“Quality, professional A/C service provider who exceeds expectations!”

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

No review comments provided

Review by
08/18/2016

“I have used them on multiple occasions because they are reliable, honest, and very capable.”

Review by
08/18/2016

“Everyone including the service techs and customer service are always very professional - courteous and arrive as scheduled. Thanks so much!”

Review by
08/18/2016

“Texas Air Doctors are the only one we call for all of our A/C or Heating concerns. They are very knowledgeable and truly care about making our home safe and comfortable.”

Review by
08/18/2016

“The  technicians that showed for Texas Air Doctors were professional and considerate of my home. They graciously answered my questions and were respectful of my time. I received excellent service.”

Review by
08/18/2016

“We  were totally impressed with the service rep of Texas Air Doctors. He called to let us know he could a little early, he wore his booties while working in the house and did make a suggestion to increase the life of our HVAC unit.”

Review by
08/18/2016

“After our new HVAC system was installed the inspector would not pass the system until a couple of minor changes were made. There is no standard in our area by the governing authorities for installation of a gas line sediment trap. Texas Air Doctors came out in the next couple of days and made the changes then later the system passed inspection. Their prices are not cheap but I think Texas Air Doctors is worth it.”

Review by
08/18/2016

“In the process of blowing a condensation line they broke it. This resulted in water leaking through the entire ceiling of a bedroom below the break. They took ABSOLUTELY NO RESPONSIBILITY for this damage. We had to dry, fix and repaint the ceiling of the room. Still waiting for the owner of the company to contact me to cite a contract clause that says they are not responsible for damages resulting from any repairs they do.”

Review by
08/18/2016

“Texas Air Doctors came out to my home to do their bi-annual check-up. After checking the interior unit, the technician said we had a gas leak but he did not have the parts he needed to fix it. He turned off the gas and said he would return the next day to fix it. The technician never came back. After a couple days we had to call another company to come out and fix the leak. Upon the second company’s inspection, they revealed NO LEAK! The new company checked over the unit and said we did not need anything (It’s a pretty new unit). The new company did not even charge us a service call and just said it was a courtesy call. Now that is customer service. I cannot believe Texas Air Doctors lied to us about a leak and then left us hanging with the gas off never to be heard from again. Fortunately it was not during a spell of cold weather.”

Review by
06/22/2015

“The first thing they did was repair the gas logs in my fireplace when they quit working, and then during that service, I'd been having problems with my air conditioner, so I discussed it with Jeff. He eventually came back, took a look at my air conditioner, and gave me my options on it. It was a 16-year-old unit, so I eventually purchased an entire system from them. Their customer service is unbeatable. They would get an A+ from me. They installed the system, and when I needed them to come back out and make a couple of adjustments to it, they did it with no problems at all. Everything is perfect. I had a very good experience with them.”

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