Rescue Air and Plumbing
Air Conditioning & Heating
Hours of Operation
Business Address
9639 Greenville Ave
Dallas, TX 75243
Company Details
Services Offered
- Air Duct Cleaning
- Furnace Repair, Installation, and Replacement
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Maintenance Programs
- Thermostat Installation, Repair, and Replacement
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year money-back guarantee
- 24-hour service guarantee
- Lifetime installation guarantee
- Parts and labor guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Factory-trained Lennox Premier Dealer
- Member of the Air Conditioning Contractors of America (ACCA)
Availability
Emergency 24/7
Satisfaction Guarantee
About this company
"I started Rescue Air and Plumbing with my nephew, Josh Campbell, and couldn't be prouder of the family business we've built. We stand by our motto, 'Fast and Fair with your Repair', and we are always focused on providing a five-star experience. We know homeowners have a choice, and we consider it an honor to serve their needs."
— Michael Hirsh, Cofounder
License
TACLB00056156E
Ratings & Reviews
Compiled Score:
Rescue Air and Plumbing has received 4.8 out of 5 stars based on 1706 customer reviews. Learn about Our Research Process.
ColsonsCollectibles
3 weeks ago
After dealing with another big company that has done shoddy work, I researched several companies and decided to call Rescue Air. Our technician, Joe Jones, was one of the best technicians we’ve ever had come out. He was extremely knowledgeable and professional. He told us every step that needed to be done and found some issues the other company had missed and gave us estimates for that we’ll have fixed in the near future. I highly recommend Rescue Air and we will be using them again.
Jerad Boggs
a month ago
I chose Rescue Air after obtaining quotes from 3 different companies for a full unit installation. Their estimate provided the best value. The installers were here the next day and completed the install in one day. There were some follow up issues that required multiple visits from techs. Dean was here multiple times and never gave up until the problem was diagnosed and corrected. It was not an issue with the equipment itself but a wire running to the unit. Everyone I dealt with was professional and courteous. Thanks to the entire team who helped us: Jeff, Chava, Edward, and Dean, as well as the folks who helped with initial scheduling. Rescue Air has a great team and I would recommend Rescue Air to anyone looking for repairs or new equipment.
Patti Koning
a month ago
I recently had a new HVAC system installed by Rescue Air and had an excellent experience. Each part of the process, from diagnosis to sales and then installation, was smooth, efficient and highly professional. My (very old) prior system failed on a hot Sunday, and Rescue Air had Josh Irias out on my property within an hour of my call. He quickly identified the issue with the equipment and explained that the obsolescence of the refrigerant, together with the advanced age of the system, made replacement the only viable option. (And frankly, this came as no great surprise with a system well into its third decade.) At my request, Josh then immediately arranged for Chase Lowe to come right out, late on a Sunday afternoon, to assess my needs and evaluate the attic space where the new system would be installed. Chase then took plenty of time discussing my options and provided a detailed quote for my review. (I appreciated that he added no time pressure to a situation in which the customer faces enough inherent pressure to have AC restored ASAP.) With the itemized quote in hand I was able to determine by the following afternoon that the quote was within range for other local 5-star HVAC companies, and was ready to schedule installation. Rescue accommodated my request for a specific start time the following day, and sent experienced, efficient, and very friendly technicians--Austin, Ty, and Melvin--to my home for the installation. They kept me informed of their progress, showed respect for my home with both prep and cleanup, and clearly took pride in their work. And, of course, when they were done I had nice cold air! The Dallas area has quite a few highly-rated HVAC companies, all of whom have qualified techs to install top-tier equipment. What distinguished Rescue Air was their high level of responsiveness and prompt communication, both with me as a customer and within their organization. I will now also have them do my HVAC maintenance and hope to experience the same level of customer service they provided for installation.
Susan Safronoff
6 months ago
We have used Rescue Air for five years. For yearly maintenance and also a new unit. With the maintenance plan it is always reassuring that help is on the way as soon as you call. Today we had more outstanding service with Max and Andre. So polite, knowledgeable, caring, neat, safe and clean. I’m 100% for Rescue Air and their leadership. They were doing my bi yearly maintenance which is covered with my maintenance plan.
Cynthia Homsher
a month ago
We had to replace a 30-yr old HVAC system in our home. We got three bids, but Chase with Rescue Air provided such a great detailed explanation of what we needed and why, we selected Rescue Air (their bid was well in line with the other two bids) but they offered faster installation and a much better warranty. Randy and Melvin arrived within 24 hours as scheduled to remove the old system and install the new one, including ductwork. They were professional, knowledgeable and did great work - we were amazed at what they accomplished in one day and extremely happy with our new system. Very impressed with Rescue Air and highly recommend - 5 stars!
Service Area
Rescue Air and Plumbing serves 28 cities in the Dallas area.
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Cities Served
Rescue Air and Plumbing FAQ
Services
Hours of Operation
Business Address
9639 Greenville Ave
Dallas, TX 75243