Rescue Air and Plumbing
Air Conditioning & Heating
Hours of Operation
Business Address
9639 Greenville Ave
Dallas, TX 75243
Company Details
Services Offered
- Air Duct Cleaning
- Furnace Repair, Installation, and Replacement
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Maintenance Programs
- Thermostat Installation, Repair, and Replacement
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year money-back guarantee
- 24-hour service guarantee
- Lifetime installation guarantee
- Parts and labor guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
- Wear ID Badges
- Fully Stocked Vehicles
- Professionally Trained
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Factory-trained Lennox Premier Dealer
- Member of the Air Conditioning Contractors of America (ACCA)
Satisfaction Guarantee
About this company
"I started Rescue Air and Plumbing with my nephew, Josh Campbell, and couldn't be prouder of the family business we've built. We stand by our motto, 'Fast and Fair with your Repair', and we are always focused on providing a five-star experience. We know homeowners have a choice, and we consider it an honor to serve their needs."
License
TACLB00056156E
Ratings & Reviews
Compiled Score:
Rescue Air and Plumbing has received 4.8 out of 5 stars based on 1706 customer reviews. Learn about Our Research Process.
Carlos González Peña
a week ago
Rescue Air and Plumbing were very responsive to my suddent needs for a plumber and scheduled a visit to my place within 24 hours. The technician assigned to us was Victor D and he was outstanding! Professional, efficient, respectufl, and had us up and running quickly. He explained what he was going to do in advance, giving us the cost we could expect, and explained options that would be available if the situation was more serious, also giving us an estimated cost. So there were no surprises other than a pleasant surprise to have the work done quickly.
Andrea Hohermuth
a month ago
Xavier and Jonathan were absolutely fantastic! They were incredibly personable, professional, thorough, detailed, and considerate of my home. Truly one of the best service experiences I’ve had. A special shoutout to Xavier - today was his very first day in the field, and I never would have known it. He was confident, knowledgeable, engaging, and an absolute natural. If this is day one, he has an incredibly bright future ahead of him! Jonathan was wonderful as well, and together they made a great team. I never thought I’d say this about a home service appointment, but I’m genuinely looking forward to having them back. 10/10!
Patti Koning
4 months ago
I recently had a new HVAC system installed by Rescue Air and had an excellent experience. Each part of the process, from diagnosis to sales and then installation, was smooth, efficient and highly professional. My (very old) prior system failed on a hot Sunday, and Rescue Air had Josh Irias out on my property within an hour of my call. He quickly identified the issue with the equipment and explained that the obsolescence of the refrigerant, together with the advanced age of the system, made replacement the only viable option. (And frankly, this came as no great surprise with a system well into its third decade.) At my request, Josh then immediately arranged for Chase Lowe to come right out, late on a Sunday afternoon, to assess my needs and evaluate the attic space where the new system would be installed. Chase then took plenty of time discussing my options and provided a detailed quote for my review. (I appreciated that he added no time pressure to a situation in which the customer faces enough inherent pressure to have AC restored ASAP.) With the itemized quote in hand I was able to determine by the following afternoon that the quote was within range for other local 5-star HVAC companies, and was ready to schedule installation. Rescue accommodated my request for a specific start time the following day, and sent experienced, efficient, and very friendly technicians--Austin, Ty, and Melvin--to my home for the installation. They kept me informed of their progress, showed respect for my home with both prep and cleanup, and clearly took pride in their work. And, of course, when they were done I had nice cold air! The Dallas area has quite a few highly-rated HVAC companies, all of whom have qualified techs to install top-tier equipment. What distinguished Rescue Air was their high level of responsiveness and prompt communication, both with me as a customer and within their organization. I will now also have them do my HVAC maintenance and hope to experience the same level of customer service they provided for installation.
Susan Safronoff
8 months ago
We have used Rescue Air for five years. For yearly maintenance and also a new unit. With the maintenance plan it is always reassuring that help is on the way as soon as you call. Today we had more outstanding service with Max and Andre. So polite, knowledgeable, caring, neat, safe and clean. I’m 100% for Rescue Air and their leadership. They were doing my bi yearly maintenance which is covered with my maintenance plan.
Andy
3 months ago
Had a great experience with Rescue Air and Plumbing. The ac went out and wasn't blowing cold air. Was able to schedule an appointment and Roman came out the next day to fix it. Roman has over 30 years of experience in the field and his professionalism was apparent the first moment he walked in the door. He went above and beyond in the diagnosis and repair. He was patient, understanding, and thorough with his explanation step by step of what was wrong, why, and what need to be repaired. I will be a returning customer and would highly recommend.
Service Area
Rescue Air and Plumbing serves 28 cities in the Dallas area.
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Cities Served
Rescue Air and Plumbing FAQ
Services
Hours of Operation
Business Address
9639 Greenville Ave
Dallas, TX 75243