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FEATURED REVIEWS
“Their service is very professional and did a great job changing my HVAC.”
“My air conditioner went out and they did a wonderful job. James Mitchell came out and set up a portable unit with my odd windows. Mary Ann who answered the phone always followed up on everything I requested or questioned. There was a wait for the unit but I was updated.”
“I have been very pleased with the service. They are very prompt, timely, and the service techs are always considerate.”
“Rescue Air is the best for using their knowledge and expertise to match customers' needs.”
“I trust Rescue Air implicitly! Their guys are terrific; they do an excellent job; they are very informative and professional. They give me all the options I need. I recommend them to everybody.”
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“I would highly recommend them.”
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“They are good at their work and punctual. I feel that the price is on the higher side, but as long as they do good work, I will accept it. The price makes me want to change providers.”
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“They were responsive, saved me a lot of money, and repaired my problem while being very courteous.”
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“Most everything is fine, except the general manager called, and I told him that the thermostat pad isn't working properly. They did not come to help me reset it. I need help understanding how to operate it.”
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“I like that they showed up. I did not like that they were pushing sales. I called for service a second time, and they did not show up.”
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“They have good communication. They came on time and did a very good job. We have one more unit, and the supervisor checked that unit even though he did not have to. He found an issue and fixed it without charging me a lot for that work.”
“Rescue Air and Josh Campbell are top-notch. They are always quick to respond, and away fairly priced.”
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“Everything they did was fine.”
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“They do a fantastic job.”
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“Their service is very professional and did a great job changing my HVAC.”
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“Very reasonable, trustworthy, and great service.”
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“The worst experience I ever had. As soon as the repair man came into the house, he told me he'd give me a discount if I leave 5 star reviews. None of the reviews could be true, as this company buys reviews in exchange for a discount! On top of that, when I asked him why the cost was so high, just out of curiosity, he scolded me and told me my generation (29) always needs to consult with their "financial advisors - aka mom and dad". Excuse me? I own my own house, I have a great job, was paying for this myself. Just wanted to know why it was so expensive. He clearly had an issue. He then pressed me to join their "club" and assured me it would only be $11 since it was only for 1 of 2 of our units. Find out, nope they charged $17 for both. I called their corporate office to report him after he left as it was the most disrespectful interaction - after spending nearly $700 mind you - and received a call the following day from the manager. He basically took the side of the repair man stating how he's worked for the company for 10+ years and how he's never had this problem. He said he'd follow up with him regarding the 5 star review discount, but not the insults he made to me. I was so disgusted. Do not use this company!! Trust me, there are much better companies out there! Check out Dragon Air - family owned business, great service, no pressure and explain everything they do.”
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“My air conditioner went out and they did a wonderful job. James Mitchell came out and set up a portable unit with my odd windows. Mary Ann who answered the phone always followed up on everything I requested or questioned. There was a wait for the unit but I was updated.”
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“Very professional.”
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“They are on time, they don't leave a mess, and they are honest. I needed a new part that was almost $700 and the bill reduced by 50%, which they highly suggested.”
“I actually did recommend them to my daughter.”
“Rescue Air is very prompt, professional, and have consistently provided high-quality work. I will definitely do work with them again!”
“The quality of the work and the system put in was superlative.”
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“I have been very pleased with the service. They are very prompt, timely, and the service techs are always considerate.”
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“There were a number of issues the last time they came out. I thought it would be a fairly simple repair, but the entire system died shortly after they left. I was then quoted a price to replace it that I think was outrageous. We had to replace the entire system, and they also talked us into doing more. A pipe in the secondary drain was broken during the work, which caused 15-20 gallons of water to leak onto the ceiling and into the drywall. It was a disaster. However, the manager has worked with me and managed to create a satisfactory solution.”
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“I trust Rescue Air implicitly! Their guys are terrific; they do an excellent job; they are very informative and professional. They give me all the options I need. I recommend them to everybody.”
“I highly recommend these guys. They're the best.”
“Rescue Air exceeded our expectations in every way.”
“Rescue Air is the best for using their knowledge and expertise to match customers' needs.”
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“I was very satisfied with the customer service and the completion of the work.”
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“The service and the techs has always been excellent.”
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