Rescue Air and Plumbing
Air Conditioning & Heating
Hours of Operation
Business Address
9639 Greenville Ave
Dallas, TX 75243
Company Details
Services Offered
- Air Duct Cleaning
- Furnace Repair, Installation, and Replacement
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Maintenance Programs
- Thermostat Installation, Repair, and Replacement
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year money-back guarantee
- 24-hour service guarantee
- Lifetime installation guarantee
- Parts and labor guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Factory-trained Lennox Premier Dealer
- Member of the Air Conditioning Contractors of America (ACCA)
Availability
Emergency 24/7
Satisfaction Guarantee
About this company
"I started Rescue Air and Plumbing with my nephew, Josh Campbell, and couldn't be prouder of the family business we've built. We stand by our motto, 'Fast and Fair with your Repair', and we are always focused on providing a five-star experience. We know homeowners have a choice, and we consider it an honor to serve their needs."
— Michael Hirsh, Cofounder
License
TACLB00056156E
Ratings & Reviews
Compiled Score:
Rescue Air and Plumbing has received 4.8 out of 5 stars based on 1706 customer reviews. Learn about Our Research Process.
Cari Amen
4 weeks ago
We recently had a great experience with Rescue Air. Our AC unit took a quick plunge and the Texas heat wasn't slowing down. They got Chase to our home and he did a thorough inspection of what was going on with our system. He provided us with expert knowledge and all possible options for how we could work towards a solution. We felt confident with his explanation and were provided enough facts and details to make the best informed decision for our situation. They quickly sent Ty and Austin to our home to install the new parts and they were awesome. At first meeting, they were friendly and personable and continued to get to work on our system to provide us with much needed AC. They took the time to help us understand what they were doing while still being efficient and quick to work. We are so grateful to this team at Rescue Air for rescuing us from another hot night! Our pup Harper also appreciates all of their help!
Patti Koning
a month ago
I recently had a new HVAC system installed by Rescue Air and had an excellent experience. Each part of the process, from diagnosis to sales and then installation, was smooth, efficient and highly professional. My (very old) prior system failed on a hot Sunday, and Rescue Air had Josh Irias out on my property within an hour of my call. He quickly identified the issue with the equipment and explained that the obsolescence of the refrigerant, together with the advanced age of the system, made replacement the only viable option. (And frankly, this came as no great surprise with a system well into its third decade.) At my request, Josh then immediately arranged for Chase Lowe to come right out, late on a Sunday afternoon, to assess my needs and evaluate the attic space where the new system would be installed. Chase then took plenty of time discussing my options and provided a detailed quote for my review. (I appreciated that he added no time pressure to a situation in which the customer faces enough inherent pressure to have AC restored ASAP.) With the itemized quote in hand I was able to determine by the following afternoon that the quote was within range for other local 5-star HVAC companies, and was ready to schedule installation. Rescue accommodated my request for a specific start time the following day, and sent experienced, efficient, and very friendly technicians--Austin, Ty, and Melvin--to my home for the installation. They kept me informed of their progress, showed respect for my home with both prep and cleanup, and clearly took pride in their work. And, of course, when they were done I had nice cold air! The Dallas area has quite a few highly-rated HVAC companies, all of whom have qualified techs to install top-tier equipment. What distinguished Rescue Air was their high level of responsiveness and prompt communication, both with me as a customer and within their organization. I will now also have them do my HVAC maintenance and hope to experience the same level of customer service they provided for installation.
Andy
3 weeks ago
Had a great experience with Rescue Air and Plumbing. The ac went out and wasn't blowing cold air. Was able to schedule an appointment and Roman came out the next day to fix it. Roman has over 30 years of experience in the field and his professionalism was apparent the first moment he walked in the door. He went above and beyond in the diagnosis and repair. He was patient, understanding, and thorough with his explanation step by step of what was wrong, why, and what need to be repaired. I will be a returning customer and would highly recommend.
ColsonsCollectibles
a week ago
After dealing with another big company that has done shoddy work, I researched several companies and decided to call Rescue Air. Our technician, Joe Jones, was one of the best technicians we’ve ever had come out. He was extremely knowledgeable and professional. He told us every step that needed to be done and found some issues the other company had missed and gave us estimates for that we’ll have fixed in the near future. I highly recommend Rescue Air and we will be using them again.
Jerad Boggs
3 weeks ago
I chose Rescue Air after obtaining quotes from 3 different companies for a full unit installation. Their estimate provided the best value. The installers were here the next day and completed the install in one day. There were some follow up issues that required multiple visits from techs. Dean was here multiple times and never gave up until the problem was diagnosed and corrected. It was not an issue with the equipment itself but a wire running to the unit. Everyone I dealt with was professional and courteous. Thanks to the entire team who helped us: Jeff, Chava, Edward, and Dean, as well as the folks who helped with initial scheduling. Rescue Air has a great team and I would recommend Rescue Air to anyone looking for repairs or new equipment.
Service Area
Rescue Air and Plumbing serves 28 cities in the Dallas area.
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Cities Served
Rescue Air and Plumbing FAQ
Services
Hours of Operation
Business Address
9639 Greenville Ave
Dallas, TX 75243