Dallas Plumbing Company
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 401 Surveys
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Compiled Score: star star star star star
Dallas Plumbing Company has received 5 out of 5 stars (A-rating) based on 401 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"Since we began in 1903, we have been a family-owned-and-operated business that works very hard to keep our reputation for doing the job correctly and treating our customers fairly. At Dallas Plumbing Company, we want to create customers for life."

Mark Wissler | Service Manager
Company Information
Services Offered
Dallas Plumbing Company offers residential and commercial air conditioning and heating installation and repair, including thermostat installation, additions, rerouting, preventative maintenance, maintenance agreements, and air purification and filtration. In addition to air conditioning and heating services, the company also provides residential and commercial plumbing installation and repair.
Warranty
Dallas Plumbing warrants repairs for thirty days and new installations for one year.
Company History
Founded in 1903, Dallas Plumbing is the oldest plumbing company in the region.
Distinctions
The company was recognized by the Dallas Historical Society as a Cornerstone Company. Dallas Plumbing Company also employs NATE-certified technicians and is a NATE Quality Circle Contractor.
Employee Information
Employees wear uniforms and must pass background checks.
Licenses
TACLA00038830C
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They're one of the best in the country. I've been using Dallas Plumbing Company for 15 or 20 years. They're always on time. They always do a good job. That's the best I can say about them, because there's nobody better than they are. I can't remember what they did last, but any plumbing or air conditioning services I need, they do. I would highly recommend them. I've never had a complaint.”

“They always do great work. We've had a long-term contract with them. They always show up ahead of schedule, and they're always very knowledgeable. They always find the right things to do, and I trust them implicitly. They will be doing plumbing work. They also did HVAC work for me. I'll give them an A+.”

“They're always fabulous. They deserve an A+.”

“They have done quite a bit. They installed a new system, an additional system. They just did not replace the system, they installed a new system. They have done A/C work, they've done plumbing work, added gas lines. They do pretty good. I like that they are professional and trustworthy. I would grade the overall experience with an A. I would highly recommend them.”

“I've been using them for the last ten years. They did both air conditioning and plumbing work for me. I would grade the overall experience with an A. I would highly recommend them.”

“They put in my air conditioning unit. They are friendly and they knew what they were doing. I would grade the overall experience with an A. I would highly recommend them to friends and colleagues.”

“They replaced the hose drip on the outside. They did quick service. I would grade the experience with an A. I would highly recommend them to friends and colleagues.”

“They took out my toilet. My wife dealt with them more than I did, but I didn't hear really big issues. I guess I'd give them an A.”

“I think they installed a new hot water heater. The work was done. I wasn't there. Our building staff took care of it for me. I'd grade it as an A+.”

“It was my spring checkup on my air conditioning. I have it done every year. Just a routine check. They're on time. I particularly like the technician they send. They always send the same guy. His name is Jeff. He's very competent, they're very courteous, and they're on time when they say they're going to be here. I'd give them an A+ rating.”

“They did my A/C maintenance. I think they just do the work and they show up, so no issue found, and my A/C is running smoothly. I'd give them an A+.”

“They were looking for a leak in the house. They were just really friendly and did a good job. I'd give Dallas Plumbing Company an A+.”

“This was on the A/C unit. They were very good. They're on time and thorough, and nice guys working on it. I'd give them an A+.”

“We have an annual checkup each for the A/C and heat. This was for the heat. We have used them for several years, so we like to stick with someone we had before. I would grade the overall experience with an A+. I would be very likely to recommend them.”

“They did their job. That's the most important thing, and they did it right. They did plumbing work. I'd grade it as an A+.”

“It was very positive. They are responsive, and they always keep their appointments. I would give it an A.”

“They are professional, and they are on time. They have done air conditioning and plumbing work for me. They are good.”

“They just did their job. They helped with my gas line for the fireplace. I'll say they get an A.”

“They're very thorough and very polite. They have done plumbing work for me before. I'd give them an A. They did a good job.”

“It was a plumbing leak we had under the house. It was a fairly good size job, and they did it. We were happy with how it turned out. They get an A.”

“Dallas Plumbing really did such a good job. They did air conditioning work, and they cleaned up when they were through. They were fantastic—very good, experienced, and professional in what they did. I'd give them an A+ overall.”

“Dallas Plumbing does great work. I use them all the time; they're an A+ company.”

“They've been out here several times. Recently, they came out for an emergency call and drained our condensate line that was stopped up. The tech was absolutely wonderful. They're very responsive, they pay attention to detail, they make sure the customer is satisfied, and they're very professional—A.”

“They serviced our HVAC. They were thorough and easy to work with. I'd give them an A+.”

“They sold and installed an air conditioning unit about six years ago, and they've done servicing since then. I've had a couple of service visits, and I think they gave us something that was slightly out of warranty, and they covered it anyway. I'd give them an A+ overall. They know what you're looking for, and I can't imagine doing much better than that.”

“They did HVAC work. They were punctual and elaborated on the work they performed. I'd give the overall experience an A. There were a few things they could've done better—they were just trying to get through the job.”

“Dallas did some work on our air conditioning unit. They were professional, and they got the job done. I'd give them an A.”

“We had new HVAC units put in. They worked. They cooled the house, and the air feels clean. We've had no issues. I'd give the overall experience an A.”

“They did air conditioning work. I'd give them an A.”

“My electricity went out, and when it came back out, Dallas fixed the thermostat for my A/C. I messed with it, and got it all messed up, but they fixed it so it worked. I'd give them an A overall.”

“They fixed my A/C. On the first visit, they didn't know what the problem was, but they came back and ended up fixing it. I'd give them an A overall.”

“It was a positive experience.”

“Dallas Plumbing Company made it such a positive experience.”

“I'd give them an A.”

“It was fine. I'd say they're an A.”

“There were no issues. They deserve an A.”

“Dallas Plumbing Company has done both HVAC and plumbing work for me in the past. I would grade their service as excellent.”

“I like the person that's in charge of the heating and air conditioning department at Dallas Plumbing Company. He is the nicest person. When he comes out, he goes the extra mile to really be sure that everything is serviced correctly. He's really a nice fellow—he's very polite, and he comes when he says he's going to come. It's a good company. They do HVAC work for me. I saw them in the Best Pick Reports, and I decided to use them. I've used them for a long time, and I would rate them an A.”

“I would give Dallas Plumbing Company's work an A.”

“We used Dallas Plumbing Company, and I would grade their business an A.”

“They seemed very professional and timely—they were good.”

“I've had a very excellent experience with Dallas Plumbing Company. These guys are professionals at every turn, and they're extremely courteous. We took out an old HVAC system and installed brand-new metal ductwork. They did a nice job—I have no complaints. I would give them an A.”

“The service they gave me was excellent. The guy who came was friendly and highly knowledgeable, and he fixed the problem quickly. He added coolant to a heat pump in the winter, and after his visit, I contracted with them to do an annual checkup on my HVAC system. I'd grade them A+.”

“I'd give them a 100 percent. I've used them for years, and they are wonderful. They're an A+++ business.”

“They were very fast and efficient, and I liked the quality of their work. They fixed my heater. I'd recommend them—they're an A.”

“Dallas Plumbing Company did what they say said they'd do. They fixed my HVAC unit, and everything has held up fine. The technicians were fine. I would probably use them again. They get an A+.”

“Dallas Plumbing Company checked my A/C, and they did fine. I have used them for a long time. I like the technicians they send out. I'd give them an A+.”

“They did air conditioning work for me. I had my air valves looked at, and they put the Freon in, too. It seems to be working pretty well. I have been using their service since 1993 or 1995. They installed the air conditioning for me originally. Dallas Plumbing Company gets an A+.”

“They worked on our air conditioner. They're good. I like them. I've been using Dallas Plumbing Company for about 12 years, and I'd recommend them to others. I'd give them an A+.”

“Dallas Plumbing Company was fine. I would use them again if needed to. The communication with the crew was fine. They're A+.”

“Dallas Plumbing Company has serviced our house, and they usually do a good job. They stand behind their work. The technicians are fine.”

“I call Dallas Plumbing Company back regularly, so they do good work. I like their promise and the fact that they keep me posted on what time they're going to be here. They come, do the job, finish, and leave, and the work is done right. I would absolutely recommend them. I'd give them an A+.”

“Dallas Plumbing Company is great. A friend recommended them to me. Everything is holding up, and I have been very pleased. I'd give them an A+.”

“They did a good, thorough job and did it in a timely manner. I would grade them as an A+.”

“They were on time and very efficient. They know their job. Dallas Plumbing Company has always done a good job. I would be very happy to recommend them to anyone—A+.”

“We have used them for a good number of years. They're always on time, and they're always very polite and nice. They seem to do good work. I'd recommend them. Dallas Plumbing Company is A+.”

“They did some work for me this year. I have used them for quite a while, and I am really pleased with their work. They replaced my unit about three years ago, and most recently, they serviced the furnace. I would say they are an A.”

“Dallas Plumbing Company serviced the air conditioning system. I've done business with them for 20 years. I'd give them an A.”

“They worked at the problem and got it taken care of. They were very helpful. They're always very professional and take care of the issue.”

“They are fine. They did some work on the air conditioning, and the customer service was all right.”

“They do great work. They've examined my air conditioning, and I would use them again if I needed to. I'd give Dallas Plumbing Company an A.”

“Dallas Plumbing Company checked something for me. It is still put together, so everything is fine. I would give them an A.”

“They did some work for us not too long ago. They know what they are doing, and they did what I asked them to do. I heard about them through word-of-mouth, and I would recommend them. They would get an A from me.”

“Dallas Plumbing Company has taken care of us for a very long time. I would give them an A. The quality of the work that was done was very good.”

“I've been quite pleased with their service. I bought an air conditioning unit from them last fall, and I used them to work on my old air conditioner before I bought the new one. I've used them for plumbing, too. They seem to respond when you call in. One time, my air conditioning went out, and they couldn't get to it, so I said, 'Well, you can you at least come put Freon in?' The receptionist said no, but then I asked to speak to the supervisor, and I got the head of the air conditioning department. He said he would have somebody out. It seemed like within an hour they were here, and they put Freon in so I wouldn't have to sit here in the heat until they could get to me. I'd give Dallas Plumbing Company an A.”

“Dallas Plumbing is one of the finest companies that has ever done work for us. We have our entire cooling system checked by them, and we've never had any problems. They have very competent workers—I can't say enough about them.”

“We had an excellent experience with Dallas Plumbing Company. They did the work cleanly and professionally, and they explained what they were doing. I would definitely give them an A+. They did a wonderful job.”

“I'm very happy with their work. I've been using them to check our air conditioning and heating system for at least six years, and they've always taken care of it well. The guys who come out are very nice, and they get the work done quickly. We tried using another company but went back to Dallas Plumbing, so I'm pleased. They get an A.”

“Dallas Plumbing Company is excellent. He fixed my air conditioner. The work has held up wonderfully. I would use this company again. As a matter of fact, I will be calling them—we got some plumbing to do. The technician who came out was great. I'd give them an A+.”

“Dallas Plumbing Company is the best. They've always done work for me, and I have no complaints. I think they're the best that I've had. I got a new air conditioning system from them. The technicians were courteous. I want to give them an A.”

“Dallas Plumbing was excellent. I got one replaced and one was repair by them.”

“Dallas Plumbing Company did some work for me in the past. I thought they were great. They were professional and did quality work. I'd give them an A+. They're reliable and professional.”

“Dallas Plumbing Company was efficient and honest. I can't remember, at this point, what they did for me. I've actually sold the house since they've last worked for us. It was repair work. The work came out good. Their customer service was very good. I would give them an A+.”

“I liked the speed in which Dallas Plumbing Company accomplished the work. They fixed a heater for me. It's held up just fine. The worker was really nice and personable. The cleanup was fine. Everything was good. I would give them an A+.”

“Dallas Plumbing Company did a very good job. Something was out on the air conditioner—that's all I know. They did a repair on the air conditioner. The technicians were nice. It's been such a long time ago. I'd give them an A.”

“I use Dallas Plumbing Company I've been with them a hundred years, so I guess they're all right. I think Jeff was the last technician that came out. He worked on the air conditioner. Everything's held up OK. They're OK. I would rate them as a 10.”

“They didn't do any work this year or last year, but we did have our air conditioning system replaced. We found them from the Best Pick Reports. It was a positive experience. They came out when they said they were. They did the work very quickly. I was happy with them. I would use them again if need be. I haven't had experience with that many companies, but I felt like they did a very good job. I'd grade them the A.”

“Dallas Plumbing does all of my work. They check my air conditioning and heating routinely when I turn it on, and they come out if I have any problems—but I haven't had other problems yet. I definitely had a positive experience using this company. It will be an A+.”

“We got estimates and heating services from Dallas Plumbing. We've had them for several years. I had a problem with their service this winter, and they came and fixed it. They were very courteous and all. The quality of the work was good. It's held up well. I'd grade them an A+ cause we didn't have any complaints. I would tell others that they're reliable and they've been good to us.”

“We've used Dallas Plumbing and they've done good work. They've come out and serviced our A/C unit, and we haven't had any problems. They've also done plumbing work for us too. The people before who had put in the A/C didn't put in the drain pan correctly. So they readjusted the drain pan and did some other work for us. It was good, quality work. I'd give them an A.”

“I've been a customer of theirs almost 40 years, so I think that tells you I'm completely satisfied. I've had plumbing and air conditioning services—both. All their employees are competent, courteous, and friendly. I would give them an A.”

“I use Dallas Plumbing, and I'm happy with them. I do both plumbing and heating and air with them. I have a contract with them too. I had a leaky toilet repair last time; but before that, it was a heat check. I need to call them for my air conditioning check. I'll give them an A.”

“It was definitely a positive experience with Dallas. They're great. They're working on a big house for my boss right now. They're doing everything there and they've done all kinds of stuff for us. They definitely do quality work. I'd recommend them to anybody. They're all professional. They all know what they're supposed to do. I would grade them an A for everything. There isn't a thing wrong with that company.”

“We've used Dallas Plumbing Company for a number of occasions, and we've been satisfied with their performance. We keep using them for several reasons. Whenever we've had work done by them, they've done a good job, so we're satisfied with them. I don't know if they're better than anyone else is, but we're satisfied with them. I think their customer service is fine.”

“Dallas Plumbing did a fine job, and I was happy with their service.”

“Everything was good with Dallas Plumbing Company They installed new units for me.”

“Dallas Plumbing Company was fine. They do fine work, they came promptly, they did what they're supposed to do, and they left.”

“That was the first time I used the company, and I would use the company again. Their customer service was acceptable. I chose them over other companies because it was a referral. I would have no issues recommending Dallas Plumbing Company. I would give them an A.”

“Dallas Plumbing Company has been doing good work for me for 25 years, and I've continued to use them because of their prompt service.”

“I just had Dallas Plumbing. Dallas Plumbing Company came out here about a month ago. It was a very positive experience. The technician was professional, prompt, and he even went above and beyond. I had a secondary issue that came up, and he took care of it without charging me and he was very pleasant about it. I'd grade Dallas Plumbing an A.”

“They're the people I most recently used, and I like them better than anybody else. They did a really good job. I'd give them an A.”

“We use Dallas Plumbing Company a lot. We've had them out four times—twice for air conditioners and twice to replace some plumbing—and every time, they have given us a price, stuck by the price, cleaned up afterward, and we're very happy with the job they did. The last time they were out, they replaced four toilets. Their customer service was excellent. They stick to their estimates. The team leader came out, looked at everything, made some recommendations, and emailed me the price, along with a list of all of the things they were going to do—they delivered. I'll give them an A+.”

“Dallas Plumbing gave great service. They replaced two air conditioners and two heat exchangers for us, and the quality of the work was excellent. It should certainly get an A+ rating. They're an extremely professional company, and their workmen are all clean and efficient.”

“I wouldn't call anybody else but them. I had something wrong with my air conditioner, and the man who came out was just marvelous. He did the job quick, and he was clean. Their employees are just perfect. I would give them an A+.”

“I've been using Dallas Plumbing for probably 35 years, and I wouldn't use anybody else. Their technicians are punctual and extremely neat—when they leave my house, there's no mess left behind. They service my air conditioner and do any and all repair work on my heater. I'd give them an A+ for sure.”

“I thought Dallas Plumbing Company was excellent when they replaced the compressor unit outside. What in particular makes me say that is that it was in the middle of a heat wave, and they had worked for days straight because many people's units were overtaxed at the time. I worked mainly with one person, and he was very courteous and professional, and my dealings with him were good.”

“I used Dallas Plumbing Company for my air conditioning work. I got them out of Best Pick Reports. I've been very pleased with them, too. They arrive when they say they will, and I've seen them do a really competent job, which is important.”

“They were great. They were fast at coming out, and after they analyzed the problem they were able to decipher exactly what the problem was. I would give them an A+ rating. They did a good job.”

“Dallas Plumbing was great. They came out a few months ago. They've worked on my A/C before, and they've fixed a drainage problem in the shower—a lot of things. They're quick to respond; they get there within the same day if need be. And they do a good job. The technicians who come out, their work ethic is great. I don't know how they utilize their time, since I don't stand over their shoulder, but they get the job done, and they clean up after themselves when they're finished. I'd give them an A.”

“It was good. They replaced my heating and air conditioning units. To be honest, everything went well. I wasn't there when they were at the house, somebody else was, but it went absolutely as planned. They're and grade-A company, and I'd refer them.”