Dallas Plumbing Company
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Dallas Plumbing Company has received 4.7 out of 5 stars based on 87 customer surveys.
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8th year as a Best Pick Call
"Since we began in 1903, we have been a family-owned-and-operated business that works very hard to keep our reputation for doing the job correctly and treating our customers fairly. At Dallas Plumbing Company, we want to create customers for life."

Mark Wissler | Service Manager
Company Information
Services Offered
Dallas Plumbing Company offers residential and commercial air conditioning and heating installation and repair, including thermostat installation, additions, rerouting, preventative maintenance, maintenance agreements, and air purification and filtration. In addition to air conditioning and heating services, the company also provides residential and commercial plumbing installation and repair.
Warranty
Dallas Plumbing warrants repairs for thirty days and new installations for one year.
Company History
Founded in 1903, Dallas Plumbing is the oldest plumbing company in the region.
Distinctions
The company was recognized by the Dallas Historical Society as a Cornerstone Company. Dallas Plumbing Company also employs NATE-certified technicians and is a NATE Quality Circle Contractor.
Employee Information
Employees wear uniforms and must pass background checks.
Licenses
TACLA00038830C
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Dallas Plumbing Company has received 4.7 out of 5 stars based on 87 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/13/2017

“I've had pretty good experiences for 40 years. They have always been prompt, do what they say they do, their prices are fair, and I think they are good. They were addressing—over the phone, on the weekend—a problem I had with my air conditioning unit, and they solved it over the phone and didn't have to come out and charge me anything for it, which I appreciated. The last thing that they did was to come in and service the air conditioning unit two months prior to that. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/13/2017

“They're one of the best in the country. I've been using Dallas Plumbing Company for 15 or 20 years. They're always on time. They always do a good job. That's the best I can say about them, because there's nobody better than they are. I can't remember what they did last, but any plumbing or air conditioning services I need, they do. I would highly recommend them. I've never had a complaint.”

Review by
06/13/2017

“They always do great work. We've had a long-term contract with them. They always show up ahead of schedule, and they're always very knowledgeable. They always find the right things to do, and I trust them implicitly. They will be doing plumbing work. They also did HVAC work for me. I'll give them an A+.”

Review by
06/13/2017

“I've been using them for the last ten years. They did both air conditioning and plumbing work for me. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/13/2017

“They're very thorough and very polite. They have done plumbing work for me before. I'd give them an A. They did a good job.”

Review by
06/13/2017

“They are professional, and they are on time. They have done air conditioning and plumbing work for me. They are good.”

Review by
06/13/2017

“They did their job. That's the most important thing, and they did it right. They did plumbing work. I'd grade it as an A+.”

Review by
06/13/2017

“They just did their job. They helped with my gas line for the fireplace. I'll say they get an A.”

Review by
06/13/2017

“They're always fabulous. They deserve an A+.”

Review by
06/05/2017

“They replaced the hose drip on the outside. They did quick service. I would grade the experience with an A. I would highly recommend them to friends and colleagues.”

Review by
06/05/2017

“They put in my air conditioning unit. They are friendly and they knew what they were doing. I would grade the overall experience with an A. I would highly recommend them to friends and colleagues.”

Review by
06/05/2017

“They replaced my entire air conditioning and plumbing system. I liked that they were quite competitive. They were certainly price competitive, very knowledgeable, did the job on time. I was overall very happy with the experience. I would grade the experience with an A. I would highly recommend them to friends and colleagues.”

Review by
06/01/2017

“They fixed a sink. It's a touch faucet, and after they left, the hot water did not work on it, so they came back out and fixed it. The serviceman that we had was excellent. He's very, very good. I would grade the overall experience with a B+. I would be likely to recommend them.”

Review by
06/01/2017

“They showed up on time and the fixed the issue. I would grade the overall experience with a B. I wasn't here to see what was done. The thing that was not working is still not working, so I have to call them. I would be likely to recommend them.”

Review by
06/01/2017

“They did my A/C maintenance. I think they just do the work and they show up, so no issue found, and my A/C is running smoothly. I'd give them an A+.”

Review by
06/01/2017

“They took out my toilet. My wife dealt with them more than I did, but I didn't hear really big issues. I guess I’d give them an A.”

Review by
06/01/2017

“This was on the A/C unit. They were very good. They're on time and thorough, and nice guys working on it. I'd give them an A+.”

Review by
06/01/2017

“I think they installed a new hot water heater. The work was done. I wasn't there. Our building staff took care of it for me. I'd grade it as an A+.”

Review by
06/01/2017

“It was very positive. They are responsive, and they always keep their appointments. I would give it an A.”

Review by
05/31/2017

“It was a plumbing leak we had under the house. It was a fairly good size job, and they did it. We were happy with how it turned out. They get an A.”

Review by
05/31/2017

“They were looking for a leak in the house. They were just really friendly and did a good job. I'd give Dallas Plumbing Company an A+.”

Review by
05/31/2017

“It's always positive. They've done air conditioning. They fix it. They know what the problem is. They don't overcharge. They make sure what they do is done correctly. The techs that come out are trustworthy. I'd give them an A+. I always recommend them.”

Review by
05/31/2017

“We have an annual checkup each for the A/C and heat. This was for the heat. We have used them for several years, so we like to stick with someone we had before. I would grade the overall experience with an A+. I would be very likely to recommend them.”

Review by
05/31/2017

“They have done quite a bit. They installed a new system, an additional system. They just did not replace the system, they installed a new system. They have done A/C work, they've done plumbing work, added gas lines. They do pretty good. I like that they are professional and trustworthy. I would grade the overall experience with an A. I would highly recommend them.”

Review by
05/31/2017

“It was my spring checkup on my air conditioning. I have it done every year. Just a routine check. They're on time. I particularly like the technician they send. They always send the same guy. His name is Jeff. He's very competent, they're very courteous, and they're on time when they say they're going to be here. I'd give them an A+ rating.”

Review by
06/09/2016

“They really did such a good job. They got here fast, they ran into a problem, but solved the problem very quickly. They had to improvise fixing a problem with our air conditioner, which they did very well. They cleaned up when they were through, and you wouldn't even know they were here. I'd give them an A+ overall. They really were fantastic, very good, experienced, and professional in what they did; and they did it quickly.  ”

Review by
06/09/2016

“They fixed my A/C. On the first visit, they didn't know what the problem was, but they came back and ended up fixing it. I'd give them an A overall.”

Review by
05/03/2016

“My electricity went out, and when it came back out, Dallas fixed the thermostat for my A/C. I messed with it, and got it all messed up, but they fixed it so it worked. I'd give them an A overall.”

Review by
04/26/2016

“They installed a gas line for a stove. They were friendly and professional. I'd give the experience an A.”

Review by
04/26/2016

“Dallas did an A/C system check. The price was fine. I'd give them an A-.”

Review by
04/26/2016

“They did air conditioning work. I'd give them an A.”

Review by
04/25/2016

“Dallas did some work on our air conditioning unit. They were professional, and they got the job done. I'd give them an A.”

Review by
04/25/2016

“They did work on a couple of air conditioning and furnace units. It was a little leaky at first, but they came back and took care of it. It was competitive pricing and equipment.”

Review by
04/25/2016

“Dallas Plumbing was here servicing our HVAC. They were pretty thorough and an easy company to work with. I'd give them an A+ overall.  ”

Review by
04/25/2016

“They did HVAC work. They were punctual and elaborated on the work they performed. I'd give the overall experience an A. There were a few things they could’ve done better—they were just trying to get through the job.”

Review by
04/25/2016

“They installed a gas line, and I think they overbilled me by three times as much. I got a company that was offering me something for a third of what they tried to charge. I'm still trying to hear back from them on what they're trying to do. It's still not over with. The work is functional.”

Review by
05/12/2015

“I like the person that's in charge of the heating and air conditioning department at Dallas Plumbing Company. He is the nicest person. When he comes out, he goes the extra mile to really be sure that everything is serviced correctly. He's really a nice fellow—he’s very polite, and he comes when he says he's going to come. It's a good company. They do HVAC work for me. I saw them in the Best Pick Reports, and I decided to use them. I've used them for a long time, and I would rate them an A.”

Review by
05/12/2015

“They're not completely finished yet, they're 99% there, and I've had a very excellent experience with them. I like the professionalism, I like the people, the know-how, the experience. These guys are professionals at every turn. They know what they're doing, they're extremely courteous, no games being played—if you know what I mean. No bait and switch, none of that stuff. Just straight talkers, solid, professionals—it's hard to find those kinds of people anymore. We took out an old HVAC system that was flexible, what they call flex ductwork and installed a brand new metal ductwork system in the house that I live in. It's a house I recently purchased and it was something we knew we needed to do when we bought the house. We kind of bit the bullet, because normally those sheet metal duct systems are about twice what a flexible duct system costs. It's the Cadillac, let's put it that way. They did a nice job, I have no complaints, but as I said, they're about 99% done. They've got to come back and do a few more tweaks, but I'm not too worried about them. I talked to different companies and had some really good ones here in this particular neck of the woods. I think that price was part of it, but not the whole banana. They've been around for 100 years and they're a family owned and operated business. They just seemed to understand and grasp more comprehensively what I was trying to do. I talked to several other major companies, some of whom I know and they're fantastic companies. I just felt these guys understood the breadth of what I was trying to do better, and of course if they can do it for less money, all things considered equal, I'll take the deal. I would give them an A.”

Review by
05/12/2015

“It's fine, I like it OK. I've used them before, and they get the job done. The last time they came out they did HVAC work for me. They're prompt. I'd give them a B. I would recommend them to others.”

Review by
05/04/2015

“Dallas Plumbing Company has done both HVAC and plumbing work for me in the past. I would grade their service as excellent.”

Review by
05/04/2015

“They're the best, and Chris is my favorite plumber, he is fabulous I ask for him. Customer service wise he is just a very nice young man, believe me and he's thorough and he explains stuff and y'all don't ripe me off. I believe what he is saying I know enough about it not to get in trouble. I use to call the rooter company, and I have been amazed at the things they would say. And Chris just fixed something that they told me would cost $7,000.00 and the last time Chris was here about two and half years ago, he fixed it in about 5 minutes and Roto Rooter told me it would cost about $7,000.00 my friend down the street their niece and nephew in law, he's my air conditioner man from y'all but I can't think of his name, yes Dallas Plumbing and he is my air conditioning man, and when I first had a problem two and a half years ago and he told me to call and that's when I first met Chris and y'all are wonderful and I trust you. There was a blockage in the line so the washing machine overflowed, it was a mess and the adjuster has been here, he cleared that out, anyway I said, well your here you might as well go upstairs because there is one in the sink in the bathroom upstairs and he cleared that out. I would grade them A+++.”

Review by
05/04/2015

“We had a pretty serious problem, and they were able to identify it and tell us what was needed next rather than taking out more tile to fix the issue. They did what they could do and told us what we needed next, and we appreciated it. They identified that the water that was leaking was not coming from any pipes, which meant that they had to go under the crawl space to work. I also want them to do air conditioning for us. They've always been such a positive company that I want to sign up with them for that. I found them in Best Pick Reports, and I would give them an A.”

Review by
05/04/2015

“He was friendly and highly knowledgeable, and he fixed the problem relatively quickly. He added badly needed coolant to a heat pump in the middle of winter. After his visit, I contracted with them to do a biannual checkup on my HVAC system. I went with Dallas Plumbing Company because they were certified to take care of the brand of heat pump that I had. I would grade them an A+ for their service. I'm expecting them to be back in touch with me any time to go over my heating and air conditioning system for the spring. They haven't contacted me yet, but the service that they did for me in February or March was excellent.”

Review by
04/28/2015

“I've used Dallas Plumbing for a few plumbing issues that I've had and they have done a really good job as well. We replaced two exterior hose bits and then we had some issues with the central heating and air unit. It was backing up so they unclogged the drain. I would give them an A.”

Review by
04/22/2015

“I do use Dallas plumbing but they're not as good as they used to be. So I can't really recommend them anymore. They’ve been trying to upsell me and it's kind of intense. They didn't use to do that. Well, what I like about them is that, I think it, you know, they're responsive so, you know, if you're one of their steadies and you're a good customer, they'll come out anytime with an emergency. They won't do nonemergency work but they'll try to get nonemergency work done quickly too. But like I said, you know, I'm not really an expert. And there's so many crooks now in that industry, it's truly hard, you know? So I manage them. I have to be there. I can't let my wife do it or they'll rip her off. They have two, they do HVAC and they do plumbing. They're called Dallas Plumbing but they do HVAC too. But they fixed the drain for me and they replaced an air conditioner. They did a great job on the air conditioner; it was custom built from Amanda and they did a great job on that. It was expensive but I was really happy with it. So it was worth, I think I paid them $3,100 to do that and I was really happy with it even though it was expensive. I got exactly what I was hoping. They did a drain for me. It was a tough job to do. They did it good. But I had to manage that. I had to get them to come back. I had to keep them focused on it. This year they did a faucet and they did that to my expectations. But they tried to upsell me. It was a $160 job and they tried to make it a $600 job. It was a hard job and the guy did it but only after I specifically asked him to do it a certain way, to do it that way. And then he did do it. I'd give them a C overall. I would've given that a strong B+ a couple of years ago but they've changed.”

Review by
04/02/2015

“The only complaint I've had about a company was Dallas Plumbing. And not their plumbing, their plumbing was excellent. They do also A/C and heater stuff. And I had them come out, they recharged the refrigerant and then it depleted and I wanted them to come back out again because I was looking at replacing the units and they wouldn't even call me back. I finally had a different company come out and they did a great job. I don't understand what the deal was because I've used them in the past and I've never had an issue with the plumbing. But then for the A/C and heat, it was terrible. In fact, I will use them again for the plumbing but will never call them back on the A/C. I would give them a D overall.”

Review by
08/05/2014

“Dallas Plumbing Company did what they say said they'd do. They fixed my HVAC unit, and everything has held up fine. The technicians were fine. I would probably use them again. They get an A+.”

Review by
08/05/2014

“Dallas Plumbing is one of the finest companies that has ever done work for us. We have our entire cooling system checked by them, and we’ve never had any problems. They have very competent workers—I can’t say enough about them.”

Review by
08/04/2014

“Dallas Plumbing Company checked my A/C, and they did fine. I have used them for a long time. I like the technicians they send out. I'd give them an A+.”

Review by
08/04/2014

“We've always had a positive experience with Dallas Plumbing Co. but the last time we had our A/C replaced, we found one for $1500 cheaper. It's a negative experience because they couldn't meet it and we've used them for a long time. I maybe would use them again. I'd recommend them, probably. I'd give them a B.”

Review by
07/30/2014

“I’m very happy with their work. I’ve been using them to check our air conditioning and heating system for at least six years, and they’ve always taken care of it well. The guys who come out are very nice, and they get the work done quickly. We tried using another company but went back to Dallas Plumbing, so I’m pleased. They get an A.”

Review by
07/30/2014

“They worked on our air conditioner. They're good. I like them. I've been using Dallas Plumbing Company for about 12 years, and I'd recommend them to others. I'd give them an A+.”

Review by
07/29/2014

“Dallas Plumbing Company serviced the air conditioning system. I've done business with them for 20 years. I'd give them an A.”

Review by
07/28/2014

“It's been a while. I think they did OK for me. Intermittently, we've used different people for HVAC services. I would probably recommend them. I can't remember off hand how their customer service was. I would grade them a B.”

Review by
07/28/2014

“Dallas Plumbing Company did some work for me this year, and it was fine. We had a leak, so they had to dig under the house and fix it. They also did our air conditioning. Everything is still holding up OK. I would grade them as an A+.”

Review by
07/28/2014

“They came when they were supposed to. They knew how to do the job. They did it, and they charged a decent price. They repaired some air conditioning equipment. Everything has held up just fine. The technicians were very good at what they did. It took them, about, two hours to complete the job. I chose them, because I have been using them for twenty years for all of my plumbing and air-conditioning needs. I would give them a B+.”

Review by
07/28/2014

“They are fine. They did some work on the air conditioning, and the customer service was all right.”

Review by
07/25/2014

“They did the work. As a matter fact, they didn't do it satisfactory to start with, but they corrected the problem, refunded my money, and so I would call them back. They worked on my air conditioner. The work that he did didn't hold up. It couldn't be fixed, as it turned out. So, they refunded me a good portion of what they had charged me in the first place. Then I had to end up having the unit replaced, but that wasn't their fault. It shouldn't have been worked on in the first place. I did get reimbursed for part of it. It was a good deal. I was satisfied. I chose them, because I know they have been in business for years and years and years, and I had used them before. I would rate them as an A+.”

Review by
07/25/2014

“I am not satisfied with the work that they did for me. They didn't fix my problem and ended up. And I paid for them to come out, and they didn't fix my problem. When I had them come out again to actually fix the problem, they charged me for coming out again. My experience with them is that the dollar might be more important than the customer satisfaction. I did call the manager and let them know what happened. I talked with their management before. I don't think, this time, I really had an in depth conversation with them. On sub par work that they have done, I remember. I don't know all the details. I remember having to talk with the management, unfortunately. They did do a heck of a job installing my A/C unit, but I will have to say that it is disappointing, as a consumer, I am left feeling that their quest to make a dollar is at the expense of my customer satisfaction. If I can find somebody else, I will. As far as the quality of the work, when they actually do work, I have never had a issue with that. That can be a good comment for them, however; this last time, they didn't fix the problem. Eventually, I guess, they did, but they charged me for a trip out I shouldn't have been charged for, because they didn't fix it originally. And they are expensive. I did, at one time, have to go with another plumber that I do have. The putting in the A/C system was first rate, but I really question hiring them again to service to unit. Let's give them a C.”

Review by
07/24/2014

“I've been quite pleased with their service. I bought an air conditioning unit from them last fall, and I used them to work on my old air conditioner before I bought the new one. I've used them for plumbing, too. They seem to respond when you call in. One time, my air conditioning went out, and they couldn't get to it, so I said, ‘Well, you can you at least come put Freon in?’ The receptionist said no, but then I asked to speak to the supervisor, and I got the head of the air conditioning department. He said he would have somebody out. It seemed like within an hour they were here, and they put Freon in so I wouldn't have to sit here in the heat until they could get to me. I’d give Dallas Plumbing Company an A.”

Review by
07/24/2014

“They did air conditioning work for me. I had my air valves looked at, and they put the Freon in, too. It seems to be working pretty well. I have been using their service since 1993 or 1995. They installed the air conditioning for me originally. Dallas Plumbing Company gets an A+.”

Review by
07/24/2014

“They did some work for me this year. I have used them for quite a while, and I am really pleased with their work. They replaced my unit about three years ago, and most recently, they serviced the furnace. I would say they are an A.”

Review by
07/24/2014

“They do great work. They've examined my air conditioning, and I would use them again if I needed to. I'd give Dallas Plumbing Company an A.”

Review by
04/22/2014

“I have used Dallas Plumbing for HVAC work for many, many years. This time I used Milestone Electric and they found big build-ups of mold that Dallas Plumbing had never found or even looked up in there. I was pretty disappointed with Dallas Plumbing. I'm really disappointed with having to deal with all these allergies so long with all that mold you can see in there. I'd been using Dallas Plumbing for about 40 years. That's a pretty long time! Over the years they've done my air conditioning check-up every spring and my heating check-up every fall. I'd rate them a C-.”

Review by
07/01/2013

“I wouldn't call anybody else but them. I had something wrong with my air conditioner, and the man who came out was just marvelous. He did the job quick, and he was clean. Their employees are just perfect. I would give them an A+.”

Review by
06/28/2013

“Dallas Plumbing Company is excellent. He fixed my air conditioner. The work has held up wonderfully. I would use this company again. As a matter of fact, I will be calling them—we got some plumbing to do. The technician who came out was great. I'd give them an A+.”

Review by
06/27/2013

“We use Dallas Plumbing Company a lot. We've had them out four times— twice for air conditioners and twice to replace some plumbing—and every time, they have given us a price, stuck by the price, cleaned up afterward, and we're very happy with the job they did. The last time they were out, they replaced four toilets. Their customer service was excellent. They stick to their estimates. The team leader came out, looked at everything, made some recommendations, and emailed me the price, along with a list of all of the things they were going to do—they delivered. I'll give them an A+.”

Review by
06/27/2013

“They did air conditioning for me a long time ago, and what happened was I had some issues with the plumbing. I had some leaks, and I said, ‘Well, let me call this company that I do business with. They’ve done a good job for me in the past, so let me call these people again.’ I called them and said, ‘I have an issue with a leak underneath the building. It looks like all of the parking lot. In the parking lot, they have a lot of water leaking from underneath the concrete. Do you know somebody who can do work for it?’ They said, ‘Oh, we can do it for you,’ and I said, ‘Can you give me an estimate on the job—give me some idea how much it will be?’ He said, ‘Well, we cannot do anything. We have to hire somebody else to dig the hole and to check the ground, and I said, ‘Well, that's up to you. I just need the estimate. How much will it be?’ They gave me an estimate—$5,000 to dig underneath the building—so I said, ‘Well, I don't think you need to dig underneath the building. If you're looking for $5,000, plus, I don't need to do it.’ He said they needed to make sure, so they sent somebody who dug the ground in the front of the building about three or four feet under the ground, but that person said they needed to go underneath the building. I said, ‘I don't need you to break the wall underneath the building. I just need an estimate from you, and he said, ‘This is the estimate. We're giving you an estimate.’”

Review by
06/27/2013

“When somebody comes out to work for you, you give them a fair market price, they charge you, you pay it, and then they break a rung on your ladder that goes up into the attic, it puts a negative into the good work that they did. They didn't follow their word; they come back out—I think the guy's name was Mark, the vice president or something of marketing for them—and he even gave me his business card and said he would be back out to fix it. I've called him, and he has not come back out. I had to have the air conditioning people out here, and they had to go up. He said, ‘Ma’am, your ladder is broken,’ and I said, ‘I'm sorry, but they still haven't come to repair it.’ We're 73 years old, and when you're that old, you depend on the people you call. I probably would never use Dallas Plumbing again. I contacted the company, and they just haven't called me back. I felt negatively about the technicians who came out. I would give them probably just a D.”

Review by
06/27/2013

“I use Dallas Plumbing Company I've been with them a hundred years, so I guess they're all right. I think Jeff was the last technician that came out. He worked on the air conditioner. Everything's held up OK. They're OK. I would rate them as a 10.”

Review by
06/27/2013

“Dallas Plumbing Company is the best. They've always done work for me, and I have no complaints. I think they're the best that I've had. I got a new air conditioning system from them. The technicians were courteous. I want to give them an A.”

Review by
06/26/2013

“I've been a customer of theirs almost 40 years, so I think that tells you I'm completely satisfied. I’ve had plumbing and air conditioning services—both. All their employees are competent, courteous, and friendly. I would give them an A.”

Review by
06/26/2013

“Dallas Plumbing gave great service. They replaced two air conditioners and two heat exchangers for us, and the quality of the work was excellent. It should certainly get an A+ rating. They're an extremely professional company, and their workmen are all clean and efficient.”

Review by
06/26/2013

“Dallas Plumbing Company did a very good job. Something was out on the air conditioner—that's all I know. They did a repair on the air conditioner. The technicians were nice. It's been such a long time ago. I'd give them an A.”

Review by
06/26/2013

“Dallas Plumbing Co. has done several things for me. They installed an HVAC system and they installed a dryer vent line. The dryer vent line has been great. The HVAC system, we had some issues with it, where it didn't seem to be cooling properly and they did come out and address that, but it was an issue where there was apparently an internal switch that had not been switched on properly. It didn't work for the first couple days but they came out and addressed it. My wife dealt with them more than me, but generally, I asked her what she thought of the technicians and they were good. They finished the work within a reasonable amount of time. They had done the initial HVAC install on the home, and so our existing unit was no longer heating and cooling properly so we called them for a quote.”

Review by
06/26/2013

“I think it was heating and cooling, and I paid another firm $3,000 to correct their mistakes. It was just sloppy installation; they didn't seal the vents, and several other things were not done. They didn't seal ducts and just stuff like that. I did contact the company about it, and Dallas Plumbing sent somebody out to go tour the attic. He couldn't even see any problems with why it wasn't cooling off, and I asked him to see if there were any leaks. He said, ‘There are no leaks,’ so I knew, at that point, there was no point in going further. I got the next company out there to take a look at it, and they showed me about 20 leaks after about a 3-minute tour. As a matter of fact, I had a one-year maintenance contract with Dallas Plumbing that I just told them to keep.”

Review by
06/26/2013

“We got estimates and heating services from Dallas Plumbing. We've had them for several years. I had a problem with their service this winter, and they came and fixed it. They were very courteous and all. The quality of the work was good. It's held up well. I'd grade them an A+ cause we didn't have any complaints. I would tell others that they're reliable and they've been good to us.”

Review by
05/30/2013

“I've used them for my air conditioner. It's been a little while since I used them but from what I can remember it was pretty good. It was probably about two years ago, eighteen months, two years ago. They would get an A as well.”

Review by
05/30/2013

“They had done a number of different things, plumbing and heating. I'd say they're an A.”

Review by
04/11/2013

“They didn’t do any work this year or last year, but we did have our air conditioning system replaced. We found them from the Best Pick Reports. It was a positive experience. They came out when they said they were. They did the work very quickly. I was happy with them. I would use them again if need be. I haven't had experience with that many companies, but I felt like they did a very good job. I'd grade them the A.”

Review by
04/11/2013

“I use Dallas Plumbing, and I'm happy with them. I do both plumbing and heating and air with them. I have a contract with them too. I had a leaky toilet repair last time; but before that, it was a heat check. I need to call them for my air conditioning check. I’ll give them an A.”

Review by
04/11/2013

“I've been using Dallas Plumbing for probably 35 years, and I wouldn't use anybody else. Their technicians are punctual and extremely neat—when they leave my house, there's no mess left behind. They service my air conditioner and do any and all repair work on my heater. I'd give them an A+ for sure.”

Review by
04/09/2013

“Dallas Plumbing does all of my work. They check my air conditioning and heating routinely when I turn it on, and they come out if I have any problems—but I haven't had other problems yet. I definitely had a positive experience using this company. It will be an A+.”

Review by
03/29/2013

“Dallas Plumbing does a good job. They've done HVAC work for me. The workers are professional. My wife's the one who's really dealt with them. The impression I have is that they're professional. They did a good job. It seems like we used them on some plumbing stuff too. After having had some negative plumbers - one particularly very negative plumber; the plumbing experience was just shocking behavior and conduct; it was kind of a solo operation - Dallas Plumbing seemed to be first rate. Dallas Plumbing is a big outfit. It's not just a small operation. It's tricky - their name is Dallas Plumbing but they also do a lot of A/C work. They do both HVAC and plumbing, and they've done both for us. They've done a good job on both of them. I would recommend them. A friend recommended them to us, and I would do the same. I would give them a B. I'm a hard grader.”

Review by
03/25/2013

“I got Dallas Plumbing Company from your book. They installed an air conditioner for me. I would say that experience was a B. They didn't seal the duct work very well. I had to have them come back out and attempt to do it again. They still didn't do very good, so I finally did it myself. They came out twice and still didn't get it right. They weren't real skillful about that, sealing the duct work, where it attaches to the air unit, up in the attic.”

Review by
03/25/2013

“I use Dallas Plumbing for HVAC. They've always been really good to us—A. They replaced two complete units with no problems. They were here on time, they gave a good price, and they did a neat job.”

Review by
08/21/2012

“We've used Dallas Plumbing and they've done good work. They've come out and serviced our A/C unit, and we haven't had any problems. They've also done plumbing work for us too. The people before who had put in the A/C didn't put in the drain pan correctly. So they readjusted the drain pan and did some other work for us. It was good, quality work. I'd give them an A.”

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