Dallas Plumbing & Air Conditioning
Air Conditioning & Heating
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238
Company Details
Services Offered
- Air Cleaners
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 5-year no lemon guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Meet Professional Qualifications
- Professionally Trained
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Dallas Historical Society recognized Dallas Plumbing & Air Conditioning as a cornerstone company after having served Dallas through two World Wars and the Great Depression
Satisfaction Guarantee
About this company
"Dallas Plumbing & Air Conditioning offers the industry's strongest warranty promise. We stand behind every service and installation with unmatched confidence. For 120+ years, Dallas families have trusted us for plumbing and HVAC solutions that last, and we back that trust with warranties that no one else in the industry can match."
— Scott Bidwell, GM
License
TACLB00050010E
Ratings & Reviews
Compiled Score:
Dallas Plumbing & Air Conditioning has received 4.5 out of 5 stars based on 673 customer reviews. Learn about Our Research Process.
Collin Brewer
a month ago
Not a perfect experience, but my technician Brian was excellent. He worked through some incredibly horrible conditions in the middle of summer. He was consistently professional, tidy, and quality focused. From the company, there was a certain amount of "while you're in there" up-selling that needed to be worked through, but they were reasonable on price given the scope of repairs There were several times I asked the DPC rep for clarity on their repair recommendations as it pertained to code compliance and best practices. My impression was that they were more experienced working alongside the city inspectors than they were of the city code itself. There was a certain amount of mysticism when discussing which inspectors should approve what. This led to a lot of uncertainty around what should be done versus what needed to be done. In my case, I was told my entire system would need to be brought up to code if a repair was made. Upon further research and consulting with the city, this was simply not the case. We ended up walking back a few suggested repairs and focusing on what was necessary. DPC was professional and reasonable in response, and we came to a working agreement. We had one failed inspection that cost us a couple extra days without gas, but they were diligent and dedicated their tech to get things across the finish line. Again, I am thankful for Brian who worked like crazy to get things wrapped up.
Judy Bartlett-Roberto
3 months ago
Erik from Dallas Plumbing went above and beyond to make sure that our job was completed correctly. We needed two toilets replaced, and after removing them, both had installation difficulties that he worked through. A two hour job turned into a four hour job, and he stayed until 8:30 PM to make sure we were satisfied. He even found a small problem on a third toilet, that we were not aware of, and fixed that before he leftI highly recommend both Dallas plumbing, and Erik!
Hobeen You
a month ago
I had a great experience with Dallas Plumbing & Air Conditioning, especially with Jay. He was friendly, professional, knowledgeable, and very thorough when fixing a gas leak at my home. He took the time to properly identify the issue, explain what needed to be done, and make sure everything was fixed correctly. I really appreciated Jay’s prompt service, attention to detail, and professionalism throughout the entire process. He made what could have been a stressful situation much easier. Highly recommend Jay and Dallas Plumbing & Air Conditioning for anyone looking for reliable, professional, and friendly service!
Michael Goff
a month ago
Dallas Plumbing and AC saves the day, again. This time - Alejandro is our hero, replacing the exterior water spigots. Very professional, ahead of time, great communication and transparent pricing and education. Always kind, always efficient. We’ve partnered for years - HVACs and plumbing - and they never disappoint!
Pamela Canady
4 months ago
I called Dallas Plumbing & Air Conditioning & they were able to work me in & come out the same day during one of their busiest months in June. They gave me an appointment window of 11-2 & Titus the technician arrived at 1:52. Before he arrived I received a call & a text from the company informing me of who was coming & that he was on the way. Titus was friendly, patient, thorough & professional. He put on shoe covers before entering & informed me how long he had worked as an a/c technician. He didn't take long to diagnose the problem & give me my options. The reason that I gave them 4 stars is because their PRICES seemed high. I didn't use them for the replacement of my compressor because it was under warranty & the technician that installed my Goodman a/c unit in 2023 would replace it waaaay cheaper. Other than that, I would use this company again for a tune-up or basic maintenance.
Service Area
Dallas Plumbing & Air Conditioning serves 90 cities in the Dallas area.
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Cities Served
Dallas Plumbing & Air Conditioning FAQ
Services
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238