Crawford Services, Inc.
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Crawford Services, Inc. has received 4.8 out of 5 stars based on 220 customer surveys conducted through GuildQuality.
5
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10
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10
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2
10th year as a Best Pick Call

Company Message Regarding COVID-19

The healthy and safety of our customers and technicians is our top priority. Our technicians wear appropriate PPE, maintain social distance, and take other safety precautions and measures.
We ask our customers health-related questions when scheduling a call so we can ensure everyone is as safe and healthy as possible.
"Crawford Services is large enough to handle any of your indoor comfort needs, but small enough to know you personally. We are the Home of the 5-Star Technician, and our technicians are honest, respectful, knowledgeable, client-focused, and efficient. We will treat your home like our own, and our goal is to deliver a 'wow' experience."

Brad Crawford | Owner
Company Information
Services Offered
Crawford offers A/C and heating repair, maintenance, installation, and service agreements. The company designs air distribution systems to address home comfort issues and provides air purification, filtration, and duct cleaning services. Crawford also offers plumbing repair and installation.
Warranty
The company offers a 100 percent satisfaction guarantee on all repairs and installation and up to a 12-year warranty for most HVAC installations
Company History
Crawford was founded in 2008.
Employee Information
Installers and technicians are directly employed; wear uniforms and ID badges; undergo background checks, drug testing, and 40 hours of company-sponsored annual training; and work on all major brands of equipment.
Additional Information
Crawford provides 24/7 live customer service and up-front, guaranteed pricing information with a 100 percent satisfaction guarantee.
Areas Served
Addison, Allen, Argyle, Carrollton, Colleyville, Coppell, Dallas, Euless, Flower Mound, Frisco, Grapevine, Highland Park, Highland Village, Irving, Keller, Lake Dallas, Lewisville, McKinney, North Richland Hills, Plano, Richardson, Southlake, The Colony
Address
1450 Avenue T
Grand Prairie, TX 75050
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLA00028130C

Compiled Score:

Crawford Services, Inc. has received 4.8 out of 5 stars based on 220 customer surveys conducted through GuildQuality.
5
197
4
10
3
10
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/27/2020

“I would like to recognize Michael.”

Review by
11/24/2020

“I like the friendly administrative support and the knowledgeable technical support.”

Review by
11/18/2020

“Abel is always very thorough, professional and friendly”

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Joe has always been courteous and friendly.”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“All work is done fast and we rarely have any followup problems”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/05/2020

“They are professional on time and experts. They are top class.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“I would like to recognize Jerry for his exceptional service.”

Review by
11/05/2020

“All of the techs during the years, have been great!”

Review by
11/05/2020

“They met and exceeded my expectations with their professionalism.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Some of their repairmen are really good at upselling, which has cost me some extra money.”

Review by
11/05/2020

No review comments provided

Review by
11/04/2020

“They were prompt and very efficient, I was very pleased with the service.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“Mike was super sweet and great. Richard has always been awesome too!”

Review by
11/04/2020

“Crawford Services has been very responsive when I needed them! Their technicians have been very good!”

Review by
11/04/2020

“There are several companies in our area, therefore I would suggest Crawford to a friend.”

Review by
11/03/2020

“Richard has been doing the work ever since we got it 30 years ago. He has kept the original heating and AC going. He has added freon one time. Someone came and replaced something one time and he was surprised that it was still working.”

Review by
11/03/2020

“The repair man who knew what to look for and fixed it right”

Review by
11/03/2020

“I was very well pleased with the services. It was a very cold morning just within the last week, and when I got up to turn on my thermostat on my heating unit, it wasn't working at all. It was very cold, so I called Crawford Services. They sent a technician out early that morning, and he fixed the thermostat very quickly and very courteously. I was very appreciative that he was able to come out to fix my problem on short notice because it was very cold.”

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“They met my expectations with the service aspect, I was very happy with them.”

Review by
11/03/2020

“I've used Crawford for years and am not likely to switch.”

Review by
02/11/2020

No review comments provided

Review by
02/11/2020

“Unit is nice”

Review by
02/10/2020

No review comments provided

Review by
01/21/2020

No review comments provided

Review by
01/20/2020

“The technician and the salesperson were both amazing. I thought everyone was great. They addressed all of my concerns. They were all friendly and all extremely concerned with my satisfaction and answering my questions. They were just overall wonderful and extremely helpful. The experience was beyond my expectations.”

Review by
01/20/2020

“Daniel Moon did a great job of guiding me in the decisions that needed to be made.”

Review by
01/14/2020

“I would like to recognize the guy that came. He was very nice and informed us about what our issue was and gave us options on how to handle it.”

Review by
01/11/2020

No review comments provided

Review by
01/08/2020

“The installation exceeded my expectations.”

Review by
01/07/2020

“They were very accommodating with their service times.”

Review by
01/07/2020

“They're all very nice.”

Review by
01/07/2020

No review comments provided

Review by
01/06/2020

“I would like to recognize Michael Williams for his exceptional service. He was always the one to come out here and we was wonderful!”

Review by
01/06/2020

No review comments provided

Review by
01/06/2020

No review comments provided

Review by
01/05/2020

“NA”

Review by
12/31/2019

No review comments provided

Review by
12/27/2019

No review comments provided

Review by
12/25/2019

No review comments provided

Review by
12/25/2019

No review comments provided

Review by
12/24/2019

“Recent service call was prompt and efficient. I was very satisfied.”

Review by
12/23/2019

No review comments provided

Review by
12/18/2019

No review comments provided

Review by
12/18/2019

“Joe and Kevin”

Review by
12/18/2019

“Karen Buford”

Review by
12/18/2019

No review comments provided

Review by
12/18/2019

No review comments provided

Review by
12/18/2019

“I was most satisfied with the quality of the work and the professionalism of the technician. He communicated well and was polite and knowledgeable.”

Review by
12/16/2019

No review comments provided

Review by
12/16/2019

“I would like to recognize Michael for his exceptional service!”

Review by
12/16/2019

No review comments provided

Review by
12/16/2019

“The attic is so organized. I would say they exceeded in workmanship. They were very professional, great with follow up and they were very responsive.”

Review by
12/16/2019

“The installation met/exceeded my expectations.”

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

“They are thorough and they follow through with things that are brought to their attention.”

Review by
12/14/2019

“The technician was outstanding and explained everything and answered all of my questions.”

Review by
12/14/2019

“I would like to recognize Robert at Crawford Services Inc. for his exceptional service.”

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

“I would recognize the installers, they were great.”

Review by
12/13/2019

No review comments provided

Review by
12/13/2019

No review comments provided

Review by
12/13/2019

“Abel does a wonderful job”

Review by
12/13/2019

No review comments provided

Review by
09/19/2019

“They were great. They were efficient, fast, and they were very good about educating me about everything before they left.”

Review by
09/19/2019

“I would like to recognize the technician that performed the service.”

Review by
09/19/2019

“They give excellent service.”

Review by
08/02/2018

“I was most satisfied with their ability to diagnose the problem, recommend a solution, communicate effectively, and make the repairs autonomously and professionally. They went above what I expected.”

Review by
08/02/2018

“I thought the technician was very, very good without a doubt.”

Review by
08/01/2018

“I am satisfied with them because they are reliable.”

Review by
08/01/2018

“I would like to recognize Nathan for his exceptional service. I think that was his name. He was the guy that came out. He was very professional and respectful. I liked him like he was my son. He was right on the job and he disclosed the prices and there were no hidden agendas. I appreciate him. They have a great employee because he went beyond the duty because he was a nice guy. I would recommend them and use them again.”

Review by
08/01/2018

“I am satisfied with them because I thought they did quality work, they did it quickly, and on time as promised.”

Review by
07/25/2018

“I would like to recognize my lead installer for his exceptional service. He was very professional.”

Review by
07/25/2018

“I was satisfied with the overall experience.”

Review by
07/25/2018

“I would like to recognize the installation techs for their exceptional service. They were polite, courteous, and communicated well.”

Review by
07/25/2018

“I was most satisfied with their attentiveness.”

Review by
07/24/2018

“I would like to recognize Cindy for her exceptional service. She was great to work with.”

Review by
07/24/2018

“I was having a couple of issues after they were done. They came out almost everyday until it was fixed.”

Review by
07/24/2018

No review comments provided

Review by
07/24/2018

“I would like to recognize Rick for his exceptional service. He was awesome about explaining what I needed. The technician that came out was really great also.”

Review by
07/24/2018

“They met all of my expectations.”

Review by
07/24/2018

“Sales and follow-up were very good; installation team was excellent.”

Review by
07/24/2018

“I used them for a quick repair to my unit and there was a pretty big charge and they tried to get me to buy monthly services from their company.”

Review by
07/24/2018

“They met my expectations in just checking all of my units and giving me a fair analysis.”

Review by
07/21/2018

No review comments provided

Review by
07/20/2018

No review comments provided

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

“Richard has been servicing our A/C and Heat since we've moved into our house in 2005. He is exceptional!!!”

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