Crawford Services, Inc.
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Crawford Services, Inc. has received 4.8 out of 5 stars based on 208 customer surveys conducted through GuildQuality.
5
185
4
14
3
7
2
1
1
1
8th year as a Best Pick Call
"Crawford Services is large enough to handle any of your indoor comfort needs, but small enough to know you personally. We will treat your home like our own. Our goal is to deliver a 'wow' experience to our clients."

Brad Crawford | Owner
Company Information
Services Offered
Crawford offers repair, installation, maintenance, service, and tune-ups for furnaces, mini-splits, boilers, humidifiers, dehumidifiers, Wi-Fi thermostats, heat pumps, air conditioners, and HVAC systems. The company also provides installation and repair for geothermal, VRF, and chilled water HVAC systems.
Warranty
Crawford offers a one-year repair warranty with an energy savings agreement and parts and labor warranties ranging from one to twelve years.
Company History
Crawford was founded in 2008.
Employee Information
Installers and technicians are directly employed; wear uniforms and ID badges; undergo background checks, drug testing, and 40 hours of company-sponsored annual training; and work on all major brands of equipment.
Additional Information
Crawford provides 24/7 live customer service and up-front, guaranteed pricing information with a 100 percent satisfaction guarantee.
Areas Served
Addison, Allen, Argyle, Carrollton, Colleyville, Coppell, Dallas, Euless, Flower Mound, Frisco, Grapevine, Highland Park, Highland Village, Irving, Keller, Lake Dallas, Lewisville, McKinney, North Richland Hills, Plano, Richardson, Southlake, The Colony
Address
1450 Avenue T
Grand Prairie, TX 75050
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLA00028130C

Compiled Score:

Crawford Services, Inc. has received 4.8 out of 5 stars based on 208 customer surveys conducted through GuildQuality.
5
185
4
14
3
7
2
1
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/31/2019

No review comments provided

Review by
12/27/2019

No review comments provided

Review by
12/25/2019

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Review by
12/25/2019

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Review by
12/24/2019

“Recent service call was prompt and efficient. I was very satisfied.”

Review by
12/23/2019

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Review by
12/18/2019

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Review by
12/18/2019

“Joe and Kevin”

Review by
12/18/2019

“Karen Buford”

Review by
12/18/2019

No review comments provided

Review by
12/18/2019

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Review by
12/18/2019

“I was most satisfied with the quality of the work and the professionalism of the technician. He communicated well and was polite and knowledgeable.”

Review by
12/16/2019

No review comments provided

Review by
12/16/2019

“I would like to recognize Michael for his exceptional service!”

Review by
12/16/2019

No review comments provided

Review by
12/16/2019

“The attic is so organized. I would say they exceeded in workmanship. They were very professional, great with follow up and they were very responsive.”

Review by
12/16/2019

“The installation met/exceeded my expectations.”

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

“They are thorough and they follow through with things that are brought to their attention.”

Review by
12/14/2019

“The technician was outstanding and explained everything and answered all of my questions.”

Review by
12/14/2019

“I would like to recognize Robert at Crawford Services Inc. for his exceptional service.”

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

“I would recognize the installers, they were great.”

Review by
12/13/2019

No review comments provided

Review by
12/13/2019

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Review by
12/13/2019

“Abel does a wonderful job”

Review by
12/13/2019

No review comments provided

Review by
09/19/2019

“They were great. They were efficient, fast, and they were very good about educating me about everything before they left.”

Review by
09/19/2019

“I would like to recognize the technician that performed the service.”

Review by
09/19/2019

“They give excellent service.”

Review by
08/02/2018

“I was most satisfied with their ability to diagnose the problem, recommend a solution, communicate effectively, and make the repairs autonomously and professionally. They went above what I expected.”

Review by
08/02/2018

“I thought the technician was very, very good without a doubt.”

Review by
08/01/2018

“I am satisfied with them because they are reliable.”

Review by
08/01/2018

“I would like to recognize Nathan for his exceptional service. I think that was his name. He was the guy that came out. He was very professional and respectful. I liked him like he was my son. He was right on the job and he disclosed the prices and there were no hidden agendas. I appreciate him. They have a great employee because he went beyond the duty because he was a nice guy. I would recommend them and use them again.”

Review by
08/01/2018

“I am satisfied with them because I thought they did quality work, they did it quickly, and on time as promised.”

Review by
07/25/2018

“I would like to recognize my lead installer for his exceptional service. He was very professional.”

Review by
07/25/2018

“I was satisfied with the overall experience.”

Review by
07/25/2018

“I would like to recognize the installation techs for their exceptional service. They were polite, courteous, and communicated well.”

Review by
07/25/2018

“I was most satisfied with their attentiveness.”

Review by
07/24/2018

“I would like to recognize Cindy for her exceptional service. She was great to work with.”

Review by
07/24/2018

“I was having a couple of issues after they were done. They came out almost everyday until it was fixed.”

Review by
07/24/2018

No review comments provided

Review by
07/24/2018

“I would like to recognize Rick for his exceptional service. He was awesome about explaining what I needed. The technician that came out was really great also.”

Review by
07/24/2018

“They met all of my expectations.”

Review by
07/24/2018

“Sales and follow-up were very good; installation team was excellent.”

Review by
07/24/2018

“I used them for a quick repair to my unit and there was a pretty big charge and they tried to get me to buy monthly services from their company.”

Review by
07/24/2018

“They met my expectations in just checking all of my units and giving me a fair analysis.”

Review by
07/21/2018

No review comments provided

Review by
07/20/2018

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Review by
07/19/2018

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Review by
07/19/2018

“Richard has been servicing our A/C and Heat since we've moved into our house in 2005. He is exceptional!!!”

Review by
07/19/2018

No review comments provided

Review by
09/12/2017

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Review by
09/11/2017

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Review by
09/09/2017

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Review by
09/09/2017

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Review by
09/09/2017

“I have used Crawford Services for years. I appreciate that they will send the staffers I request and/or have experience with my unit. Mikel and Richard are excellent service providers. Their scheduling staff try to be so accommodating for my schedule.”

Review by
09/09/2017

“Crawford installed my heat & air conditioner a couple of years ago and did a fantastic job. Have had no problems. Had regular service recently and was great!”

Review by
09/08/2017

No review comments provided

Review by
09/05/2017

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09/05/2017

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09/05/2017

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09/05/2017

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09/05/2017

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09/05/2017

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Review by
09/05/2017

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Review by
09/05/2017

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Review by
09/05/2017

“Always do a great job!”

Review by
09/05/2017

“I have purchased two HVAC systems from Crawford Services. I believe they are fair and the quality of their work is high.”

Review by
09/04/2017

No review comments provided

Review by
09/04/2017

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Review by
09/02/2017

“The Client Service Man, Richard, is the best service provider I have ever had in over 30 years of working with service providers! He goes out of his way and gives 1000% to ensure every concern is addressed!”

Review by
09/01/2017

“Crawford Services provided excellent representation of their products and ability to provide service after the purchase. I highly recommend Crawford for anyone wanting honest, professional and reliable service, in my case HVAC.”

Review by
09/01/2017

“I have used a number of different HVAC companies over the years. Found Crawford and they have been amazing. Ethical, practical, easy to work with and they always do what they say they are going to do. I couldn't ask for more.”

Review by
09/01/2017

“Crawford has serviced my HVAC system since they installed it in 2007. Their service is excellent and Jason is the best!”

Review by
09/01/2017

“We have used them for over 25 years through several iterations of ownership and have seen several of the same very qualified, diligent technicians.”

Review by
09/01/2017

“They are good at regular maintenance. Cost of annual maintenance contract is reasonable. They are not competitive on repairs and replacements.”

Review by
09/01/2017

“Most of the employees that have come to my home are the same employed by another company. They are very knowledgeable and friendly. Crawford Services has first-class employees.”

Review by
09/01/2017

“Michael Williams has serviced my A/C unit for several years. Always does an excellent job, extremely punctual and provides clear and understandable explanation of the work he is doing or recommending.”

Review by
09/01/2017

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09/01/2017

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09/01/2017

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09/01/2017

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09/01/2017

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09/01/2017

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Review by
09/01/2017

“Great service. Great products.”

Review by
09/01/2017

“Great as expected.”

Review by
09/01/2017

“I was having problems with the HVAC remote control. The tech, who I really like, had to call in about the remote. After a very lengthy phone conversation, it was finally determined that the device would have to be replaced. I was OK with that but I was not prepared for the cost. The service call was $90 and the cost of the device was well over $300. As little as that is used, I was floored at the cost. I bought top of the line equipment and expected more life out of the components. Additionally, I really didn't feel that they were very familiar with these devices and I wonder if they are different now, improved.”

Review by
08/31/2017

“Richard has been taking care of our air conditioners and heater for 15-17 years. He knows our units inside and out. Does a terrific job.”

Review by
08/31/2017

“Always awesome!”

Review by
08/31/2017

“Good, knowledgeable techs.”

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

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Review by
08/31/2017

No review comments provided

Review by
09/16/2016

“The technicians that come to the home are very courteous, professional and proficient. The office staff has been nice. The only negative I have would be that I pay for the biannual checks and for the past 3 times I have had to call to make an appt. I feel that it should be their responsibility to make a call to me for this.”

Review by
09/15/2016

“Crawford Services has provided top notch equipment, expertise and customer service time and time again for me. Highly recommended and will continue to use them for all my needs.”

Review by
09/15/2016

No review comments provided

Review by
09/15/2016

No review comments provided

Review by
09/15/2016

No review comments provided

Review by
09/15/2016

No review comments provided

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