Berkeys Plumbing, A/C, Electrical
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Berkeys Plumbing, A/C, Electrical has received 4.1 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
5
88
4
16
3
14
2
7
1
15
8th year as a Best Pick Call
"Honesty, integrity, and quality have been our guiding principles since 1975. As such, we hire only the best technicians and use only the most up-to-date products. You can trust every one of our team members to be forthright in his or her recommendations and to be committed to client satisfaction. We call this 'The Berkeys Way.'"

Jeff Cox | President
Company Information
Services Offered
Berkeys provides maintenance, repair, and installation of most HVAC brands. The company also offers attic insulation, ductwork cleaning and replacement, indoor air quality solutions, climate zoning, radiant barriers, and Wi-Fi thermostats as well as a 30-point, biannual HVAC service plan called BAM!
Warranty
The company offers up to a two-year warranty on repairs for members, up to a ten-year warranty on HVAC systems and water heaters, lifetime warranties on select systems, and a 100 percent satisfaction guarantee on all work.
Company History
Berkeys has served the Dallas/Ft. Worth metroplex for 46 years.
Distinctions
Berkeys has been featured in Southlake Journal's Best of the Best lists.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Dallas, Irving, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony, Carrollton, Coppell, Irving, Richardson
Address
1070 South Kimball Avenue Suite 131
Southlake, TX 76092
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00084522E

Compiled Score:

Berkeys Plumbing, A/C, Electrical has received 4.1 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
5
88
4
16
3
14
2
7
1
15
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/12/2021

No review comments provided

Review by
08/02/2021

“The timeframe exceeded my expectations.”

Review by
08/02/2021

No review comments provided

Review by
07/27/2021

“I think the air conditioning system is fantastic and I am very pleased with it. I would definitely recommend the company to friends and family!”

Review by
07/21/2021

“They met/exceeded my expectations with the service call which was wonderful, timely and they did the job right the first time!”

Review by
07/20/2021

“Everyone we dealt with gave exceptional service.”

Review by
07/20/2021

No review comments provided

Review by
07/20/2021

“They were friendly.”

Review by
07/20/2021

“Berkeys Air Conditioning, Plumbing & Electrical met and exceeded my expectations with everything else other than troubleshooting.”

Review by
07/19/2021

“I can't remember the last guy's name that came out, but they have all been good.”

Review by
07/05/2021

No review comments provided

Review by
07/03/2021

“nope”

Review by
06/22/2021

“I would like to recognize the installer.”

Review by
06/22/2021

“The technician was exceptional.”

Review by
06/22/2021

“This aint JJ Carmilla.”

Review by
06/21/2021

“The install team was exceptional.”

Review by
06/19/2021

“Overall, they met my expectations.”

Review by
06/19/2021

“They all did a good job.”

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

“Everyone was helpful and easy to work with.”

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

No review comments provided

Review by
06/13/2021

No review comments provided

Review by
06/07/2021

“You sent this to the wrong customer. I am not Kelly Dewitt. But I am a Berkey's customer and customer service has gone very far down hill.”

Review by
06/07/2021

“I believe they are Over priced, and not reliable.”

Review by
06/07/2021

“We had a large project of PEX plumbing that needed to get installed and it took them several trips to make it all work the way they stated in the original discussion.”

Review by
06/06/2021

“Jacob (Jake) was very professional. He is so conscientious. Explained everything. He took pride in his work. Thanks Jake!”

Review by
06/06/2021

“Was very satisfied working with professionals at every level.”

Review by
06/05/2021

No review comments provided

Review by
06/05/2021

No review comments provided

Review by
06/05/2021

“I would have recommended Berkeys but after having the entire A/C system replaced, we don?t feel that air flow is correct and do not want to invest more money to resolve the issue.”

Review by
06/03/2021

No review comments provided

Review by
06/02/2021

“Great customer service”

Review by
06/02/2021

“Berkey?s isn?t the cheapest but they are reliable. Last technician that came over broke my attic ladder”

Review by
06/02/2021

“I have misplaced the name of the technician, perhaps you can supply that from your records, but he did a fantastic job of correcting my problem, going above and beyond my expectations. My highest compliments on his work.”

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

No review comments provided

Review by
07/19/2020

No review comments provided

Review by
07/19/2020

No review comments provided

Review by
07/19/2020

No review comments provided

Review by
07/13/2020

No review comments provided

Review by
07/09/2020

“The proactive annual check up exceeded my expectations.”

Review by
07/08/2020

“My technician was phenomenal.”

Review by
07/08/2020

“They were on time, courteous and did a good job. They left everything in good condition.”

Review by
07/08/2020

“They went above and beyond what I asked them to do.”

Review by
07/08/2020

“I expect the job to be done right the first time and I have no complaints.”

Review by
07/08/2020

No review comments provided

Review by
07/08/2020

“I would lie to recognize Christopher.”

Review by
07/08/2020

“I would like to recognize the installers.”

Review by
07/08/2020

“They were prompt, courteous, and knowledgeable. If there is a problem, they come back and fix it right away.”

Review by
07/08/2020

“It was very important that they knew what we were trying to do because we were trying to sell our house in Dallas. They got a book to make sure to review the codes to make sure they were up to date. It is very important for plumbers and electricians to be up to date on that so It won't come back to bite you when you are selling your house.”

Review by
07/08/2020

No review comments provided

Review by
07/08/2020

No review comments provided

Review by
07/08/2020

No review comments provided

Review by
07/08/2020

“This rating is due to pricing.”

Review by
07/08/2020

“It has been too long for me to remember names.”

Review by
07/07/2020

“They did an exceptional job and were very courteous. I don't remember any names.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/06/2020

“They did not follow instructions.”

Review by
07/01/2020

No review comments provided

Review by
06/30/2020

No review comments provided

Review by
06/30/2020

“Didn't explain permitting requirements, didn't receive a copy of invoice for two weeks, had to request. Work took 16 hours for ~ 5 hour job. No contact from office as problems developed onsite.”

Review by
06/28/2020

No review comments provided

Review by
06/28/2020

No review comments provided

Review by
06/27/2020

“Cesar. technician who performed preventive maintenance”

Review by
06/27/2020

No review comments provided

Review by
06/27/2020

No review comments provided

Review by
06/27/2020

No review comments provided

Review by
06/26/2020

“All the technicians I have met, from HVAC to plumbing to electrical have addressed my projects quickly and intelligently. Never disappointed.”

Review by
06/25/2020

“All the technicians who have come over the years , and there were many, were professional, knowledgeable and friendly for the most. With so many different guys coming here I hesitate in single one out for excellence.”

Review by
06/25/2020

No review comments provided

Review by
06/25/2020

No review comments provided

Review by
06/25/2020

No review comments provided

Review by
06/25/2020

No review comments provided

Review by
12/03/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

“Townes and Greg”

Review by
10/14/2019

“I spent over sixteen hours waiting for someone to show up for my scheduled appointments and no-one ever showed.”

Review by
10/02/2019

“Berkeys HVAC team did a great job of installing our new HVAC system almost 11 years ago. They have also kept the system clean and in perfect working order during that time. I purchased the 10 year BAM membership when the system was installed.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I am most satisfied that they always come up with a solution to fix whatever issues occur. They go above and beyond to find solutions for our problems which I always appreciate.”

Review by
09/30/2019

“On more than one occasion, they encountered some things that were unforeseen, and they ended up fixing the issues without charging me extra.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“They have been very nice, very helpful, seem to be very knowledgeable and felt safe with them. I did not have any issues at all.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Jeremiah Andrews was very helpful and resolved the clogged sink problem.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Bev said overall, a great job.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“They did what they were supposed to do and met my expectations. Everything was just fine.”

Review by
09/30/2019

“The membership program needs to be upgraded.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“The company is very expensive!”

Review by
09/27/2019

“trust Berkeys”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

No review comments provided

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