Baker Brothers Plumbing, Air & Electrical
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Baker Brothers Plumbing, Air & Electrical has received 4.6 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
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15
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5
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2nd year as a Best Pick Call
"We've been in business since 1945. You don't stay in business that long unless you're treating your customers right. We pride ourselves on being clean and professional. We know that we're guests in your home, and we want to be invited back. Customer satisfaction is our top priority."

Jimmie Dale | President
Company Information
Services Offered
Baker Brothers Plumbing, Air & Electrical offers residential heating and cooling installation, repair, replacement, and maintenance services. The company installs ductless mini-split systems, cleans ducts, offers indoor air quality solutions, and services all major heating and cooling brands.
Warranty
Baker Brothers offers a lifetime parts-and-labor warranty on select systems and a 100 percent customer satisfaction guarantee.
Company History
The company was founded in 1945 by Robert Tiner. Jim, Robert's son-in-law, bought the company in 1988. Jim's son, Jimmie, began working for his father in 1993 and bought the company in 2008.
Distinctions
Baker Brothers Plumbing, Air & Electrical has earned the Technician Seal of Safety.
Employee Information
Employees wear uniforms, drive marked vehicles, and must pass background checks and drug tests before being hired.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
2615 Big Town Boulevard
Mesquite, TX 75150
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
7:00 am - 7:00 pm
Licenses
TACLB00052136E

Compiled Score:

Baker Brothers Plumbing, Air & Electrical has received 4.6 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
5
113
4
15
3
5
2
3
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/28/2021

“I would like to recognize the guy that did the work, Connor for exceptional service.”

Review by
07/26/2021

“When we called, we needed someone to come out. They were really responsive, and got here when they could. It was an emergency situation. I would absolutely recommend them.”

Review by
07/26/2021

“They met all my expectations!”

Review by
07/26/2021

“It was a smooth process and the guys were very professional. I was very pleased with them!”

Review by
07/26/2021

“They met my expectations by getting the work done and being on time.”

Review by
07/24/2021

“They were very nice and professional.”

Review by
07/24/2021

“Their service is typically top notch, but you will get an occasional plumber that might not be (very, very occasionally).”

Review by
07/24/2021

“Jose Nunez did a great job.”

Review by
07/24/2021

“They were prompt and professional. They did what they said they were going to do, and they did it in the time they said they would do it. They were phenomenal, nice, and friendly! I couldn't have asked for nicer people to work on my house!”

Review by
07/22/2021

No review comments provided

Review by
07/21/2021

“All.”

Review by
06/30/2021

“The tech was knowledgeable, courteous & professional.”

Review by
06/30/2021

No review comments provided

Review by
06/30/2021

“The initial technician/sales rep that came out to assist when our AC went out was very understanding and helped find a solution.”

Review by
06/30/2021

No review comments provided

Review by
06/30/2021

“The crew that took out my old air conditioning and installed the new equipment were amazing. Thorough and thoughtful, they performed all the tasks like a fully trained tactical team. If there was a task to be done someone would jump in to do it or help. I don't know if I have seen any better crew.”

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

“They were very professional.”

Review by
06/29/2021

“It was all good”

Review by
06/29/2021

“I would like to recognize the technician that did the work.”

Review by
06/29/2021

“They met and exceeded all of my expectations by doing a good job and cleaning up.”

Review by
06/29/2021

“Everyone did a great job.”

Review by
06/29/2021

“I would like to recognize the electrician.”

Review by
06/29/2021

“I would like to recognize the lead person for the duct cleaning. He was professional and knew what he was doing.”

Review by
06/29/2021

“They have all been good.”

Review by
06/28/2021

“Mansen (did the conditioning job) and John(did the plumbing) they were good and took care of the job.”

Review by
06/28/2021

“They were super helpful and kept me well informed.”

Review by
06/28/2021

“I would recognize the two installation members, Hugo and the one that came with him, they were very professional and did a great job.”

Review by
06/28/2021

“Everyone did a good job. Unfortunately, I don't remember their names.”

Review by
06/24/2021

No review comments provided

Review by
06/24/2021

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Review by
06/24/2021

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Review by
06/23/2021

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Review by
06/23/2021

No review comments provided

Review by
06/23/2021

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Review by
06/23/2021

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Review by
06/23/2021

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Review by
06/23/2021

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Review by
06/23/2021

“Ryan Rennie, my HVAC technician. He is the best . . . reliable, professional and friendly/courteous”

Review by
06/19/2021

No review comments provided

Review by
06/14/2021

“We have had Bakers Brothers for the last 9 years handle all of our plumbing, electrical and furnace/AC issues including a new electrical board(ours was always an issue from day one). They helped keep it going til we were ready to completely redo. We also had serious issues when our AC units quit working one at a time! They helped us come up with a plan we could afford. I strongly urge everyone to get involved in their family plan as it pays for itself each year as you deal with all those issues that come up! You also get free service maintenance on those issues each year to keep from having serious issues! It?s nice to have one company dealing with all these issues.”

Review by
06/14/2021

“was finished quickly”

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

“Excellent work installing my new air conditioner and air handler. Also great with toilet repair to stop leaks.”

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

No review comments provided

Review by
06/13/2021

No review comments provided

Review by
06/12/2021

No review comments provided

Review by
06/12/2021

No review comments provided

Review by
06/12/2021

No review comments provided

Review by
06/11/2021

No review comments provided

Review by
06/11/2021

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Review by
06/11/2021

“Raul overcame various obstacles while keeping a cool head during the installation process”

Review by
06/11/2021

No review comments provided

Review by
06/11/2021

“Best service people ever. Fast - efficient - effective - polite.”

Review by
06/11/2021

“Identifying and repairing my problems, explaing work to be done, cleaning up work area, office staff is very responsive. Field staff is professional and respectful.”

Review by
06/11/2021

No review comments provided

Review by
06/11/2021

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Review by
06/11/2021

No review comments provided

Review by
06/11/2021

“We had a hot water heater we bought from a big box hardware store less than a year ago. We had a problem that after a few months it wouldn't light. They came out waited on the phone for hours with the hot water heater maker. When they were told the part wouldn't be ready for six months, they came out and replaced it with one of theirs. They took the burden of getting the money back from the company.”

Review by
06/11/2021

No review comments provided

Review by
06/11/2021

“The electricians always did a great job”

Review by
06/11/2021

“Excellent technician. He knew his stuff and explained what was doing as he did it. What he said and what he did matched.”

Review by
06/11/2021

“ac/heating crew did a good job”

Review by
08/25/2020

“Prompt, knowledgeable , polite. Excellent service.”

Review by
08/23/2020

“Too expensive”

Review by
08/23/2020

No review comments provided

Review by
07/14/2020

“The field supervisor was very good to deal with and very knowledgeable.”

Review by
07/13/2020

No review comments provided

Review by
07/13/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“Issac represents your company very well.”

Review by
07/07/2020

“There are always room of improvement but the boys that was sent by Baker Bro's were great.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

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Review by
07/07/2020

“Your prices have gone up so much since I started using Baker Brothers. I compare with other places. BB will be quite a bit more even with my 15% discount on the family plan. I'm rethinking my family plan.”

Review by
07/07/2020

No review comments provided

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

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Review by
07/06/2020

“They met/exceeded my expectations with customer service. Their response and getting back with what they agreed to do/follow up needs to be a little more effective.”

Review by
07/06/2020

“I switched to Bakers Brothers seven years ago, they are very professional, communitive Knowledgeable, and respectful. They keep maintenance and care cost-efficient I will NEVER go back to anyone else.”

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

“They met or exceeded my expectations with the actual work that they did for us. It was impeccable and they did a fine job with that.”

Review by
07/06/2020

“They met all my expectations.”

Review by
07/06/2020

“The quality of the installation was great!”

Review by
07/06/2020

“Steve Harvard, the HVAC advisor never made me feel rushed and answered all my questions. Gus Ramirez was the lead HVAC installer his team was very courteous and answered all questions, and Homer the first guy that came out discovered the electrical damage kept my home from burning down. Robert Medina HVAC field supervisor was nice and fixed everything.”

Review by
07/06/2020

“I definitely would recommend Baker Brothers to other people.”

Review by
07/06/2020

“They met my expectations with the installation of the HVAC system.”

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

“They did fine work, but I did feel the cost was high. I was asked to sign a deal to get a discount, I just did not care for that process.”

Review by
07/03/2020

“I had Chad come out as my AC technician. Thank goodness he knows what he's doing. He answers all of my questions and solves all of my problems.”

Review by
07/02/2020

No review comments provided

Review by
06/30/2020

No review comments provided

Review by
06/30/2020

“The repair professionals are very courteous and knowledgeable.”

Review by
06/30/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/26/2020

No review comments provided

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