Amazing Plumbing, Heating & Air
Air Conditioning & Heating
Hours of Operation
Business Address
2630 Georgetown Road
Baltimore, MD 21230
Company Details
Services Offered
- Humidifiers
- Boilers
- Dehumidifiers
- Air Cleaners
- Air Duct Cleaning
- Air Purifiers
- Ductless Mini-Split Installation
- Furnace Repair, Installation, and Replacement
- Geothermal Systems
- HVAC System Repair, Installation, and Replacement
- Heat Pump Repair, Installation, and Replacement
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year warranty on repairs
- Up to 12-year warranty on installations
Employee Information
- Background Checked
- Drug Tested
- Full-time Employees
- Meet Professional Qualifications
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Availability
Emergency 24/7
About this company
"We are a family-owned-and-operated company, and our goal is to provide you with ultimate comfort in your home coupled with outstanding customer service. We take the time to listen to your needs so we can provide you with the best energy-efficient solutions to make your home as comfortable and safe as possible."
— Andrew Fitzhugh Sr., President
License
HVAC 01-9917
Ratings & Reviews
Compiled Score:
Amazing Plumbing, Heating & Air has received 4.9 out of 5 stars based on 1162 customer reviews. Learn about Our Research Process.
Donna Koczaja
2 months ago
I called Amazing after hearing ads on local radio. The salesman gave a solid proposal and explained the system we would get and why Lennox was the top choice of brands today. He was patient and answered all our questions. Though I believe the estimate was high, I also believed we would get a premium system with premium service. The techs came on time and knew the job (install furnace and A/C). All was going well; they finished when they said they would. My husband and I went out. When we returned an hour later, we found that the supply line to the humidifier popped off – water spewing all over our basement! My husband said he told the tech the line was leaking, but the tech brushed him off, replying, ‘it’s just spray’. I called the Amazing salesman. He asked for photos to share with the Installation Manager who immediately called. He drove 90 min. to get to us that night, bringing two industrial fans. In the meantime we were hard at work with our shop vac sucking up the mess, moving furniture and anything that was wet on the floor. We spent 3 hours on Friday night doing this plus several hours on Sunday to put everything back together. The Manager couldn’t have been more apologetic. He admitted the tech’s mistake of using plastic hose because copper should have been used the entire way. He promised to make us whole. I told him I wanted monetary compensation. On Monday the manager arranged the tech (who did NOT apologize for his mistake) to return to fix the hose at our convenience. He offered me an upgraded smart thermostat and $1000. To be honest I felt $1000 was insufficient for our trouble, but I spoke to the Operations Manager who offered me a 2nd year of Comfort Club and made a good argument for the $1000 that I did not feel was necessary for me to further escalate. In the end we got our system, but not without extreme inconvenience. I had high hopes for Amazing but ultimately was disappointed by this careless mistake from a company who advertises having the best.
Patricia Chisholm
a month ago
I was quite impressed with Alex Bullock, professional, knowledgeable and personable. I called Amazing because of the radio ads! The honesty and work ethic this company advertised had me thinking that they would be the ones I would call if I needed HVAC service. I was not disappointed in anyway! I highly recommend Amazing. I waiting for an AC replacement pricing so I can’t comment on the price but the range Alex gave me seemed significantly less than most!
Ralph Hendrix
3 weeks ago
Steve and Andrew came out to perform our spring checkup. They were very thorough, very professional, and ready to answer any questions I had. Unfortunately, our system is 20 years old and they found quite a few signs that the system was beginning to show its age. They were very clear about the options for replacement and we have selected the 19 SEER System. Couldn’t have asked for a better or more informative visit. Thank you. Since the visit was under our maintenance contract, there was no charge.
Cathy Davis
a month ago
Truly Amazing, the young lady that scheduled my appointment was friendly and accommodating, Tony the technician that came to diagnose my issue gave it to me straight, he was willing to repair or replace, whichever direction I decided to go, even though a replacement was the most logical choice for me, Drew, the Comfort Specialist, was so knowledgeable and professional, honestly, he felt like a friend of the family and finally Chad and his co-worker who came to install my furnace, Chad was prompt and ready to roll, what a work horse, they both got the job done in probably not the best of basement conditions. Amazing has my trust and they even ended the experience with a personal touch - a gift for being a customer. Thank you all so so much!
arlene ward
a month ago
Andre was extremely knowledgeable and patient as he walked me through the diagnostic review that he completed on my hvac system! He provided options to consider and I never felt pressured to make an immediate decision. He’s a valuable member of your team.
Service Area
Amazing Plumbing, Heating & Air serves 43 cities in the Baltimore area.
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Cities Served
Amazing Plumbing, Heating & Air FAQ
Services
Hours of Operation
Business Address
2630 Georgetown Road
Baltimore, MD 21230
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