Akian Plumbing, Heating, Cooling & Electric

Jake Wolfe

6 months ago

I had an old furnace ready to break. Matt B came over and discussed the situation with me and answered all of my questions. He a lot of time to make sure I understood all the options I had. I decided the best option would be to replace the furnace. It had already broke down unexpectedly in the cold prior to the most recent 2 foot snow storm and I am supposed to leave for a ski trip in 2 days during another artic blast and possible snow storm. Matt was able to schedule delivery and installation for the next day. Andres and Greg came over in crappy roads and installed my furnace in one day. I am so thankful for the help cooperation between everyone to help out stay warm and avoid frozen pipes. Highly recommend!

Eric Shen

a month ago

Akian was incredibly helpful in replacing my old water heater. Andrew came out to assess the situation, walked me through the available options, and provided thoughtful recommendations that balanced my needs with the overall cost. The entire process was straightforward and transparent, and the team coordinated the installation seamlessly. From the time I approved the estimate, they were able to complete the installation within just two days, which exceeded my expectations. Throughout the process, Andrew took the time to explain each step, answered all of my questions, and made sure I was comfortable with every decision. Overall, it was a great experience from start to finish. I highly recommend Andrew and the Akian team for anyone looking for honest advice, excellent communication, and high-quality service.

Marc Schwartz

5 months ago

The Akian team agreed to help me diagnose and fix my 2 unit HVAC system, we purchased our home newly renovated in 2024, and experienced recurrent problems with the HVAC system that the original installer said he could fix, but after 1.5 years of intermittently coming by to attempt a new 'fix' he stopped responding. It was very difficult to find another company to help me with our system as it was still under warranty and installed by someone else, but Akian agreed and Matt diagnosed the main problem almost immediately as he could tell by the sound that there was water in the inducer motor. Antonio came next to do a more thorough analysis and identified what was installed improperly and some incorrect wiring, they were able to adjust the installation and fix all of the problems I was experiencing, and now the system is finally running perfectly with no issues. Very glad to have found them and have Antonio and the rest of the team available to maintain our systems and repair any issues in the future, Antonio clearly has a wealth of experience and really knows what he's doing.

L Koehn

a month ago

James G was great! I had an issue with my mini split and my garbage disposal and he was able to take care of both. James G did a great job of explaining the work needed, as well as showed me photos. He was very knowledgeful, neat, and with a nice attention to detail. I highly recommend.

Margaret M

3 months ago

I had a very good experience with Akian and would not hesitate to contact them again. It was easy to request an appointment online and add details and questions. The customer service representative called promptly, asked clarifying questions, and scheduled a visit. Communication was great - from getting reminders about appointments to updates on the technician's estimated time of arrival. The technician, George A, was professional and friendly. He called in advance of arrival and put on boot covers before entering the house without my asking, which I appreciated. He took time to listen to my concerns, look at the faucets and pipes, and provide 3 estimates. George explained the estimates to me, and also gave alternative suggestions. George and his colleague Nathan returned to install the new faucets and did so within the time frame anticipated. They worked steadily and kept me apprised of progress. They prepared the work area before beginning and cleaned it when finished. George then took me through what had been done and made sure all was good before leaving. Using Akian was a good experience from start to finish.