Harley Exteriors, Inc
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Harley Exteriors, Inc has received 4.3 out of 5 stars based on 512 customer surveys conducted through GuildQuality.
5
307
4
109
3
60
2
25
1
11
3rd year as a Best Pick Call
"Harley Exteriors has been family owned and operated since 2002. We put our customers first and strive for 100 percent satisfaction."

Christian Daher | Owner & CEO
Company Information
Services Offered
Harley Exteriors, Inc, provides energy-efficient vinyl replacement windows in addition to French, sliding glass, patio, and energy-efficient doors for residential customers. The company offers bay and picture windows as well as sliding glass doors with pet doors built into the glass.
Services Not Offered
The company does not repair windows or replace glass.
Minimum Job
The company has a five-window minimum.
Warranty
The company offers a lifetime warranty on parts and labor.
Company History
The local, family-owned-and-operated company was founded in 2002.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
22122 20th Avenue SE #157
Bothell, WA 98021
Hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
Licenses
HARLEEI980JP

Compiled Score:

Harley Exteriors, Inc has received 4.3 out of 5 stars based on 512 customer surveys conducted through GuildQuality.
5
307
4
109
3
60
2
25
1
11
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/19/2021

No review comments provided

Review by
08/18/2021

No review comments provided

Review by
08/14/2021

“I would like to recognize the main window installer.”

Review by
08/12/2021

“They met and exceeded my expectations in putting up the windows.”

Review by
08/10/2021

“Happy customer ..Great sales, planning, and installation. Would recommend.”

Review by
08/06/2021

“The whole crew and the project manager did a wonderful job.”

Review by
08/04/2021

“I would like to recognize all the staff for their exceptional service. They were good!”

Review by
08/02/2021

No review comments provided

Review by
07/28/2021

“James Row.”

Review by
07/27/2021

“They did not meet my expectations negative 1 with Harley Exteriors.”

Review by
07/26/2021

No review comments provided

Review by
07/26/2021

“The windows are beautiful and overall I am pleased. The noise factor from the street is noticeably reduced.”

Review by
07/26/2021

No review comments provided

Review by
07/26/2021

No review comments provided

Review by
07/25/2021

“windows look beautiful easy to open love”

Review by
07/25/2021

“The two installers”

Review by
07/23/2021

“I love the sliding glass door & the four windows! The staff is eager to help & very friendly, & the delays were not their fault. But sometimes you feel like your lost in the shuffle. I just attribute it too them being very busy, & when I call they take care of the matter right away.”

Review by
07/19/2021

No review comments provided

Review by
07/19/2021

No review comments provided

Review by
07/19/2021

“Very and friendly and efficient installation of first class windows and doors.”

Review by
07/17/2021

“I am so happy with your windows. I had 12 windows replaced and they did a beautiful job. I always had problems with the sun on the south side of my house. Now with the new windows they keep the sun back so no more problems. The 2 men who replaced the windows did a beautiful job working all day and left everything cleaned up so nice before leaving, even totaling cleaning the glass. I would recommend your company to everyone.”

Review by
07/17/2021

“Instalation”

Review by
07/12/2021

“Salesman was knowledgeable and gave very good pitch. Workmen arrived early and were very attentive to cleanliness. Installed expertly. Windows work and look great. Time will tell how efficient they are.”

Review by
07/10/2021

No review comments provided

Review by
07/09/2021

“I like everything. I am grateful for the job they did.”

Review by
07/06/2021

“Great job.”

Review by
07/06/2021

“There was no electricity savings rebate from Harley or PUD, so I would not recommend Harley to anybody until I receive a energy savings rebate. I still want my rebate.”

Review by
07/03/2021

“The crew was very conscious”

Review by
07/03/2021

“The windows turned out great!”

Review by
06/30/2021

“I would like to recognize the project manager Janet.”

Review by
06/28/2021

“Feel overall job was quality.”

Review by
06/26/2021

“They did a great job across the board.”

Review by
06/26/2021

“No one in particular. Everyone involved did a great job.”

Review by
06/26/2021

“It was an overall great experience. Very happy with our new windows and the professionalism of the installers and the company.”

Review by
06/24/2021

“The lead guy was great and personable.”

Review by
06/23/2021

“The crew chief was very nice. He did good work.”

Review by
06/21/2021

No review comments provided

Review by
06/21/2021

No review comments provided

Review by
06/21/2021

“Not at all.”

Review by
06/17/2021

“Communication is lacking.”

Review by
06/16/2021

“I would like to recognize Ryan Foster for his exceptional service. He surveyed my windows and gave us a good breakdown as to how we will proceed with doing our windows in the house. He is a great salesman.”

Review by
06/16/2021

“Marcos.”

Review by
06/15/2021

“The whole crew who came to my house was polite, they were awesome people.”

Review by
06/15/2021

“Still waiting on a defective window to be replaced. Have heard nothing from the company.”

Review by
06/12/2021

“All areas met or exceeded our expectation.”

Review by
06/12/2021

“Dave, the sales representative and then Igor and Ruslan (forgive my spelling) that installed the windows.”

Review by
06/12/2021

No review comments provided

Review by
06/12/2021

“The installer were amazing.”

Review by
06/09/2021

“They did great work. Everything worked out fine. They showed up on time and took care of everything they said they would. It all worked out well!”

Review by
06/06/2021

“I have already recommended Harley Exteriors!”

Review by
06/04/2021

“All of the people I had direct contact with quit.”

Review by
06/03/2021

“Wonderful experience working with Harley! Very professional, prompt and attentive. And the work was superior. The windows look amazing! I?m one very happy customer!”

Review by
06/03/2021

“The windows are great, the installation areas, not so good.”

Review by
06/03/2021

“The construction crew was professional and helpful. I appreciated them all.”

Review by
06/02/2021

“I would like to recognize all the installers on my project and the project manager for their exceptional service.”

Review by
06/01/2021

“The installer was exceptional.”

Review by
05/24/2021

“It is very good. They are very good and nice people. They are very polite and did a good job. Very professional.”

Review by
05/22/2021

“There seemed to be a communication problem between the installer and project manager.”

Review by
05/21/2021

“Harley Exteriors met all of my expectations.”

Review by
05/20/2021

“I enjoyed working with them. They were quick with response to any questions and the windows are beautiful.”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“They are excellent at what they do.”

Review by
05/19/2021

“I'd like to recognize the installers and the initial salesman who was the first contact that came to the house.”

Review by
05/17/2021

“I would recognize everybody. Whether it was with customer service, the project manager, and the project coordinator. They were all great.”

Review by
05/17/2021

“I would like to recognize the salesperson for his exceptional service.”

Review by
05/17/2021

“They are very professional and reasonable.”

Review by
05/17/2021

“Overall good service with High quality windows.”

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
04/28/2021

“They met all of my expectations.”

Review by
04/27/2021

“They were sufficient.”

Review by
04/27/2021

“My Wife and I were extremely satisfied with the workers and the quality of their work... I would highly recommend your crew to anyone who would appreciate a review or recommendation... Sincerely, Gordon and Karla Epperson from Gig Harbor”

Review by
04/27/2021

No review comments provided

Review by
04/26/2021

“The windows look absolutely wonderful! The quality seems fabulous!”

Review by
04/26/2021

“I expected perfection in all areas and they only missed slightly”

Review by
04/24/2021

“We felt that the salesman was high pressure like at a car dealership. He was nice enough, but because he was such a fast talker and smooth dealer, we weren?t sure in the end what we actually bought or got a good price. We had never bought replacement windows before. I went with the 50% off installation offer on the commercial and quality service. The sales rep said it was included. How do we know that? Was it in writing? He gave an inflated price, then lowered immediately once our jaws dropped. We didn?t have a good sample representation of the windows to be able to say specifically what it would look like installed. We felt we overpaid and the quality just isn?t as high as we thought we were purchasing. We compared it to our old windows that were replaced and it was much cleaner and nicer. We misunderstood that Harley was not the window manufacturer. We also didn?t see how they were sealed in between glass and locked. We are not happy with either. Another uncertainty was the color of glass. Low E numbers. We knew we didn?t want dark, the 4E sample, but what exactly was a 2E color? Then, the installers were not friendly and barely spoke English. They asked to use the restroom during COVID, and I did say yes, but it made me uncomfortable. I was home alone at the time. The seals are wavy on some of the windows, but not the others. The WORST was when they didn?t clean my new windows, they just wiped them with a dirty rag. The next day I had to clean them myself because I ti was excited for my new expensive windows- I wanted them to sparkle and shine! I found big scratches on the sliding glass door and smaller scratches elsewhere. There was a time when I heard one of the workers yell and a loud noise, but when I went to check on them they said everything was fine. I called my husband to come home from work to sign off and check the installation. He had them come back and seal with caulk where they cut out some of the deck wood. They came back and repaired it to his satisfaction at that time. The latches are almost too high to reach on top. I?m 5?51/2?tall. The slider seems to be the wrong size for the frame.”

Review by
04/22/2021

“James is excellent in communication. Hector the lead on the project, was wonderful . They had to go to the local hardware store to get supplies to finish. Also the two girls in the office answered every time I called.”

Review by
04/22/2021

“Harley Exteriors met or exceeded my expectations because they were very timely on the install, and the contractors they hired out were really quick. They did a good job putting the windows in.”

Review by
04/20/2021

“When I went back & looked at my windows after they?re were installed, it looked like my walls were separating. I went back through & put caulking on my walls.”

Review by
04/19/2021

“They did a fabulous job on our 5 new windows. Everyone from the salesperson to the installation crew were very friendly, professional, and went out of their way to be sure that everything was done correctly. I had a very specific design in mind for my 1 very large front window, and Janet, the account manager, worked with me for a long time to be sure that I had the perfect design that I wanted. I would highly recommend Harley Exteriors for new and replacement windows.”

Review by
04/19/2021

No review comments provided

Review by
04/16/2021

“J.R. was exceptional.”

Review by
04/14/2021

No review comments provided

Review by
04/14/2021

“I was totally blown away with the quality of service in every category.”

Review by
04/14/2021

No review comments provided

Review by
04/12/2021

“The Ukrainian man that was on the last job I had done worked till after 7:00 at night to get the job done, the last 2 hours by himself.”

Review by
04/12/2021

“Harley Exteriors met or exceeded my expectations with the quality of the product.”

Review by
04/12/2021

“The installers did a good job, except for cracking my siding and not cleaning the windows.”

Review by
04/09/2021

“Janet, Nathan, Ihor.”

Review by
04/09/2021

“They met my expectations.”

Review by
04/05/2021

“It was not an excellent service. It was normal.”

Review by
04/05/2021

No review comments provided

Review by
04/05/2021

“I would refer them, but I don't know that I would recommend them. That is hard to do up here. I would refer them for someone to have them out to check things out and get a quote.”

Review by
04/05/2021

“I would like to recognize Igor for his exceptional service.”

Review by
04/02/2021

“The installation was good. The sales guy was the best guy.”

Review by
04/01/2021

“Windows themselves are great”

Review by
03/29/2021

“Both of the guys who were sent to my home were amazing and top-notch! One of them spoke very good English, the other one spoke some English. We all understood each other and had a lot of fun. They did good work. I can't praise them enough! They carried two picture windows down some stairs, around to the front of the house, and back up about twenty-two stairs to get those windows into my house. It was scary to watch them do that. They did an amazing job with that!”

Review by
03/29/2021

“They were quite fast in the installation process.”

Review by
03/28/2021

No review comments provided

Review by
03/26/2021

No review comments provided

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