Harley Exteriors, Inc
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Harley Exteriors, Inc has received 4.3 out of 5 stars based on 675 customer reviews. Learn about Our Research Process.
5
397
4
141
3
91
2
36
1
10
4th year as a Best Pick Call
"Harley Exteriors has been family owned and operated since 2002. We put our customers first and strive for 100 percent satisfaction."

Christian Daher | Owner & CEO
Company Information
Services Offered
Harley Exteriors, Inc, provides energy-efficient vinyl replacement windows in addition to French, sliding glass, patio, and energy-efficient doors for residential customers. The company offers bay and picture windows as well as sliding glass doors with pet doors built into the glass.
Services Not Offered
The company does not repair windows or replace glass.
Minimum Job
The company has a five-window minimum.
Warranty
The company offers a lifetime warranty on parts and labor.
Company History
The local, family-owned-and-operated company was founded in 2002.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
22122 20th Avenue SE #157
Bothell, WA 98021
Hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
Licenses
HARLEEI980JP

Compiled Score:

Harley Exteriors, Inc has received 4.3 out of 5 stars based on 675 customer reviews. Learn about Our Research Process.
5
397
4
141
3
91
2
36
1
10
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/25/2023

No review comments provided

Review by
01/23/2023

No review comments provided

Review by
01/21/2023

No review comments provided

Review by
12/19/2022

No review comments provided

Review by
12/17/2022

No review comments provided

Review by
12/14/2022

“Harley Exteriors was absolutely great to work with. From our Consultant to Installers, the quality of product and install were spot on. Would I recommend? Have already spread the word to friends and family! Great value for a great product!”

Review by
12/12/2022

“The installation and timing was great. They rescheduled because they don't do permits. It's required in our community. They had to reschedule twice. Once the screws at the bottom of the front door broke, I called them 5 times. They still haven't come back out to fix it.”

Review by
11/28/2022

No review comments provided

Review by
11/16/2022

“The sales people and workers were on point early. They did a fantastic job.”

Review by
11/14/2022

No review comments provided

Review by
11/14/2022

“They were wonderful, and they worked hard and steady and the windows are gorgeous, and they got the color right it matches my house, and they were friendly and cleaned the job site up.”

Review by
11/08/2022

“The windows are much more expensive than other window replacement, but I live near a freeway and the noise reduction and insulation of these windows far exceeds my expectations. I had them installed before the summer and couldn't believe how well they kept the heat out!”

Review by
10/25/2022

“Yes I will strongly recommend Harley Exteriors to Family and Friends.”

Review by
10/21/2022

“Harley Ext. showed up on time, installed windows in a timely fashion, cleaned up the mess and the windows looked good and seem to be performing as advertised.”

Review by
10/11/2022

“Not likely- Too many middle men creates break down in communication”

Review by
10/06/2022

No review comments provided

Review by
10/04/2022

No review comments provided

Review by
09/29/2022

“We are very happy with the windows. The crew of five guys was awesome. They worked until dark, and were very conscientious. There was one window that they installed incorrectly, and they reordered it for us. We like the windows so far through the summer. Overall, we are happy with windows and their quality.”

Review by
09/28/2022

No review comments provided

Review by
09/27/2022

“They're professional and friendly. The quality of the windows and door are very good.”

Review by
09/27/2022

No review comments provided

Review by
09/26/2022

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Review by
09/24/2022

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Review by
09/22/2022

“Knowledgeable crew and salesman that worked with us all the way through making sure everything was correct and what we wanted. Easy from start to finish would definitely recommend.”

Review by
09/20/2022

No review comments provided

Review by
09/20/2022

No review comments provided

Review by
09/19/2022

“The workers for the company were very polite, they have manners. The technicians are outstanding. Art was the most outstanding technician, we were in awe of him.”

Review by
09/17/2022

No review comments provided

Review by
09/16/2022

No review comments provided

Review by
09/15/2022

“Nice quality door. Install seems professional. Service department difficult to get ahold of.”

Review by
09/14/2022

“Harley Exteriors were very expert, knowledgeable, prompt and everything you could hope for in an installation.”

Review by
09/14/2022

“I'm happy with their work.”

Review by
09/13/2022

No review comments provided

Review by
09/08/2022

“They were fast, efficient and very polite. They cleaned everything up and we are so happy with our new windows.”

Review by
09/05/2022

“Wonderful job! Love the windows and their attention to detail that makes the windows look great!”

Review by
08/27/2022

No review comments provided

Review by
08/22/2022

No review comments provided

Review by
08/19/2022

No review comments provided

Review by
08/19/2022

No review comments provided

Review by
08/17/2022

“The installers and product are good. We did not appreciate the pressure sales pitch.”

Review by
08/13/2022

No review comments provided

Review by
08/12/2022

“They were on time. Did a neat job installing.”

Review by
08/12/2022

No review comments provided

Review by
08/03/2022

“Workers did an excellent job from beginning to end”

Review by
08/01/2022

No review comments provided

Review by
07/29/2022

“If you get Janet as your project manager, ask for a new one.”

Review by
07/27/2022

No review comments provided

Review by
07/22/2022

No review comments provided

Review by
07/21/2022

No review comments provided

Review by
07/18/2022

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Review by
07/14/2022

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Review by
07/14/2022

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Review by
07/09/2022

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Review by
07/08/2022

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Review by
07/08/2022

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Review by
07/05/2022

“The whole scheduling process was ridiculous. The scheduler didn't know what was going on. The installers didn't know what the scheduler was doing. The wrong window was ordered, and one screen was just installed today. The windows have been installed for a month now, except for the one installed last week. We had 27 windows replaced. They all open the same direction except one that opens vertical all the way to the top. These look out over Puget Sound. All are the same except for that one that someone messed up on. The comeback was, you were supposed to check your order. It was coded, so how is the customer supposed to know?”

Review by
06/29/2022

“Already gave your contact information to Eva at Kaiser optical.”

Review by
06/29/2022

No review comments provided

Review by
05/03/2022

No review comments provided

Review by
04/23/2022

No review comments provided

Review by
04/18/2022

“We paid in full in August, 2021 and the (one) window was not installed until March, 2022.”

Review by
04/18/2022

No review comments provided

Review by
04/18/2022

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Review by
04/11/2022

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Review by
04/11/2022

“My review would be dissatisfactory. There was no part of the process I was happy with.”

Review by
04/06/2022

No review comments provided

Review by
04/02/2022

“Harley, like other manufacturers of windows, never gives a price for the windows. You get a bill for thousands of dollars, and you never know how much one individual window costs.”

Review by
03/31/2022

“I felt very taken care of by Harley Exteriors. I know nothing about windows, and they took my issue and did exactly what it needed.”

Review by
03/31/2022

“They don't stand by their word. It took them a long time. It took almost a year for my window to be installed.”

Review by
03/22/2022

“The contract was to be completed on December 15th. It is now March 22nd, and the work is still not completed.”

Review by
03/19/2022

No review comments provided

Review by
03/18/2022

No review comments provided

Review by
03/17/2022

No review comments provided

Review by
03/16/2022

No review comments provided

Review by
03/15/2022

No review comments provided

Review by
03/14/2022

No review comments provided

Review by
03/13/2022

“I love my new windows. Installers did an amazing job. They worked fast and really knew what they were doing. And the Customer Service was excellent. I will use them again.”

Review by
03/08/2022

No review comments provided

Review by
03/07/2022

No review comments provided

Review by
03/07/2022

No review comments provided

Review by
03/07/2022

“I would recommend Harley Exteriors to anyone who needs the services they provide.”

Review by
03/07/2022

No review comments provided

Review by
03/07/2022

“They are fine, but they are expensive. They use people that don't speak good English.”

Review by
03/04/2022

“They were on time, and they did it in a timely manner. They were very professional.”

Review by
03/03/2022

“The product is excellent. The installers did a beautiful job. However, there was a communication breakdown, and I feel like I was left out of the loop!”

Review by
03/02/2022

“From first phone call to installation, Harley Exteriors was awesome ! ! !”

Review by
03/02/2022

No review comments provided

Review by
02/26/2022

No review comments provided

Review by
02/23/2022

No review comments provided

Review by
02/21/2022

“The work they do is really good and they take great care to make look good too. Prices are competitive, but worth it for a job done well. I would recommend to use them.”

Review by
02/19/2022

“They were very professional”

Review by
02/19/2022

“Harley Exteriors' service department is terrible. When I call them, they don't call back. They were supposed to come out and replace a window. They scheduled it with me. They never called to tell me they were not coming. I have a life and a schedule too. I waited and waited. They never showed up. I called and all I got was an automated service. It said to push 5 for customer service, 6 for sales, and 0 for receptionist. Nobody would answer when I pushed 5. Then I tried pushing 6 no answer. I pushed 0 for receptionist, no answer. I called three or four times in one day. No answer. I left messages and no one called me back. Finally, a project manager answered and said they would be back March 1st to replace the window. It should have been done Tuesday of last week. So, I would give them a 1-star rating regarding whether I would recommend them.”

Review by
02/16/2022

“They were super quick, efficient, and really friendly.”

Review by
02/16/2022

“I was very dissatisfied with Harley Exteriors' customer service. The windows are fine. Customer service is subpar.”

Review by
02/14/2022

No review comments provided

Review by
02/12/2022

No review comments provided

Review by
02/12/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

“They did a good job and finished it one day.”

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