“Harley Exteriors was absolutely great to work with. From our Consultant to Installers, the quality of product and install were spot on. Would I recommend? Have already spread the word to friends and family! Great value for a great product!”
“The sales people and workers were on point early. They did a fantastic job.”
“They were wonderful, and they worked hard and steady and the windows are gorgeous, and they got the color right it matches my house, and they were friendly and cleaned the job site up.”
“We are very happy with the windows. The crew of five guys was awesome. They worked until dark, and were very conscientious. There was one window that they installed incorrectly, and they reordered it for us. We like the windows so far through the summer. Overall, we are happy with windows and their quality.”
“The workers for the company were very polite, they have manners. The technicians are outstanding. Art was the most outstanding technician, we were in awe of him.”
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“Harley Exteriors was absolutely great to work with. From our Consultant to Installers, the quality of product and install were spot on. Would I recommend? Have already spread the word to friends and family! Great value for a great product!”
“The installation and timing was great. They rescheduled because they don't do permits. It's required in our community. They had to reschedule twice. Once the screws at the bottom of the front door broke, I called them 5 times. They still haven't come back out to fix it.”
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“The sales people and workers were on point early. They did a fantastic job.”
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“They were wonderful, and they worked hard and steady and the windows are gorgeous, and they got the color right it matches my house, and they were friendly and cleaned the job site up.”
“The windows are much more expensive than other window replacement, but I live near a freeway and the noise reduction and insulation of these windows far exceeds my expectations. I had them installed before the summer and couldn't believe how well they kept the heat out!”
“Yes I will strongly recommend Harley Exteriors to Family and Friends.”
“Harley Ext. showed up on time, installed windows in a timely fashion, cleaned up the mess and the windows looked good and seem to be performing as advertised.”
“Not likely- Too many middle men creates break down in communication”
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“We are very happy with the windows. The crew of five guys was awesome. They worked until dark, and were very conscientious. There was one window that they installed incorrectly, and they reordered it for us. We like the windows so far through the summer. Overall, we are happy with windows and their quality.”
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“They're professional and friendly. The quality of the windows and door are very good.”
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“Knowledgeable crew and salesman that worked with us all the way through making sure everything was correct and what we wanted. Easy from start to finish would definitely recommend.”
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“The workers for the company were very polite, they have manners. The technicians are outstanding. Art was the most outstanding technician, we were in awe of him.”
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“Nice quality door. Install seems professional. Service department difficult to get ahold of.”
“Harley Exteriors were very expert, knowledgeable, prompt and everything you could hope for in an installation.”
“I'm happy with their work.”
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“They were fast, efficient and very polite. They cleaned everything up and we are so happy with our new windows.”
“Wonderful job! Love the windows and their attention to detail that makes the windows look great!”
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“The installers and product are good. We did not appreciate the pressure sales pitch.”
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“They were on time. Did a neat job installing.”
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“Workers did an excellent job from beginning to end”
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“If you get Janet as your project manager, ask for a new one.”
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“The whole scheduling process was ridiculous. The scheduler didn't know what was going on. The installers didn't know what the scheduler was doing. The wrong window was ordered, and one screen was just installed today. The windows have been installed for a month now, except for the one installed last week. We had 27 windows replaced. They all open the same direction except one that opens vertical all the way to the top. These look out over Puget Sound. All are the same except for that one that someone messed up on. The comeback was, you were supposed to check your order. It was coded, so how is the customer supposed to know?”
“Already gave your contact information to Eva at Kaiser optical.”
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“We paid in full in August, 2021 and the (one) window was not installed until March, 2022.”
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“My review would be dissatisfactory. There was no part of the process I was happy with.”
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“Harley, like other manufacturers of windows, never gives a price for the windows. You get a bill for thousands of dollars, and you never know how much one individual window costs.”
“I felt very taken care of by Harley Exteriors. I know nothing about windows, and they took my issue and did exactly what it needed.”
“They don't stand by their word. It took them a long time. It took almost a year for my window to be installed.”
“The contract was to be completed on December 15th. It is now March 22nd, and the work is still not completed.”
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“I love my new windows. Installers did an amazing job. They worked fast and really knew what they were doing. And the Customer Service was excellent. I will use them again.”
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“I would recommend Harley Exteriors to anyone who needs the services they provide.”
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“They are fine, but they are expensive. They use people that don't speak good English.”
“They were on time, and they did it in a timely manner. They were very professional.”
“The product is excellent. The installers did a beautiful job. However, there was a communication breakdown, and I feel like I was left out of the loop!”
“From first phone call to installation, Harley Exteriors was awesome ! ! !”
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“The work they do is really good and they take great care to make look good too. Prices are competitive, but worth it for a job done well. I would recommend to use them.”
“They were very professional”
“Harley Exteriors' service department is terrible. When I call them, they don't call back. They were supposed to come out and replace a window. They scheduled it with me. They never called to tell me they were not coming. I have a life and a schedule too. I waited and waited. They never showed up. I called and all I got was an automated service. It said to push 5 for customer service, 6 for sales, and 0 for receptionist. Nobody would answer when I pushed 5. Then I tried pushing 6 no answer. I pushed 0 for receptionist, no answer. I called three or four times in one day. No answer. I left messages and no one called me back. Finally, a project manager answered and said they would be back March 1st to replace the window. It should have been done Tuesday of last week. So, I would give them a 1-star rating regarding whether I would recommend them.”
“They were super quick, efficient, and really friendly.”
“I was very dissatisfied with Harley Exteriors' customer service. The windows are fine. Customer service is subpar.”
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“They did a good job and finished it one day.”