Metropolitan Bath and Tile
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Metropolitan Bath and Tile has received 4.5 out of 5 stars based on 54 customer surveys conducted through Our Research Partners.
5
40
4
4
3
7
2
3
1
0
6th year as a Best Pick Call
"At Metropolitan Bath and Tile, we take pride in everything we do. Big or small, basic or fancy; we love what we do, and that is reflected in every bathroom we remodel."

Richard McKenzie | President
Company Information
Services Offered
Metropolitan Bath and Tile installs stone, glass, and ceramic tile on walls, floors, and showers in addition to offering a wide range of full and partial residential bathroom remodeling services.
Services Not Offered
The company does not reglaze or recover bathtubs and does not remodel kitchens.
Warranty
Metropolitan Bath and Tile guarantees materials for up to ten years and provides a one-year warranty on labor.
Company History
The local, family-owned-and-operated company was founded in 1979.
Employee Information
Metropolitan Bath and Tile does not use subcontractors. Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
1031 Cromwell Bridge Road
Towson, MD 21286
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#2705027391

Compiled Score:

Metropolitan Bath and Tile has received 4.5 out of 5 stars based on 54 customer surveys conducted through Our Research Partners.
5
40
4
4
3
7
2
3
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/02/2022

No review comments provided

Review by
01/02/2022

No review comments provided

Review by
01/02/2022

“Crafts”

Review by
11/27/2021

No review comments provided

Review by
11/22/2021

No review comments provided

Review by
11/16/2021

“I would not recommend this company. If you use them, make sure that every little item (vent, light switch, towel bar) removal/replacement is mentioned in the contract or they won't do the work. I was told my the owner (Rich) that everything would be done except painting.”

Review by
11/10/2021

No review comments provided

Review by
11/09/2021

No review comments provided

Review by
11/09/2021

No review comments provided

Review by
11/09/2021

“Attention to detail and quality of work are to notch!!”

Review by
11/09/2021

No review comments provided

Review by
11/06/2021

No review comments provided

Review by
11/06/2021

“By master bath remodeling project was completed in 2020; however, I recently had a problem with a defective knob on the vanity. I called Metropolitan Bath and Tile construction division to report the problem, and they promptly sent someone to replace the defective knob. They guarantee their work for a period of 10 years according to their advertisements, and I am pleased to report that they honored that promise and fixed the problem with my vanity knob.”

Review by
11/05/2021

No review comments provided

Review by
11/05/2021

No review comments provided

Review by
11/05/2021

“By and large I was happy with the work, but there were a few fine points that were not taken care of and it took longer than originally anticipate and also one of the most expensive choices.”

Review by
11/04/2021

“The quality of work was exceptional. The entire process, from the initial visit, to choosing fixtures and tile, to installation was easy, and everyone we dealt with was great to work with. When there was an inventory issue with the sink cabinet we ordered, the design consultant came up with a custom solution that worked perfectly. It was a great experience from start to finish and we love our new bathroom.”

Review by
11/04/2021

“Excellent job on my bathroom. The employees were efficient and polite.”

Review by
11/04/2021

No review comments provided

Review by
11/04/2021

No review comments provided

Review by
11/04/2021

No review comments provided

Review by
11/04/2021

No review comments provided

Review by
11/04/2021

No review comments provided

Review by
11/07/2020

“Good work overall but as with any contractor you have to keep an eye on their work quality and address problems right away.”

Review by
11/02/2020

No review comments provided

Review by
11/02/2020

No review comments provided

Review by
10/28/2020

No review comments provided

Review by
10/15/2020

“I was a very satisfied customer.”

Review by
10/15/2020

“They did a good job and the guys that did the bathroom were so professional and very respectful!”

Review by
10/14/2020

No review comments provided

Review by
10/11/2020

“Very pleased with the company”

Review by
10/05/2020

“This is the second time I have used Metropolitan Bath & Tile, I higher recommend them”

Review by
10/05/2020

“Quality and workmanship was excellent. The installed shower is beautiful and works great.. Cost is a little on the high side, but sometimes you have to pay for quality.”

Review by
02/05/2020

No review comments provided

Review by
01/22/2020

No review comments provided

Review by
01/22/2020

“The employee who came did a terrific job.”

Review by
01/15/2020

No review comments provided

Review by
01/07/2020

“They were great. They were on time, they got the job done, and the guys were nice.”

Review by
12/19/2019

“They were fast, efficient, tidy and the result was awesome.”

Review by
12/17/2019

“Very professional; they did an excellent job!”

Review by
12/17/2019

No review comments provided

Review by
12/17/2019

No review comments provided

Review by
12/17/2019

No review comments provided

Review by
12/17/2019

No review comments provided

Review by
12/11/2019

“We had t call back to repair things again.”

Review by
12/10/2019

“I found the company to be very good and the workers were outstanding.”

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

No review comments provided

Review by
11/21/2019

“My recommendation would be with a caveat.”

Review by
11/20/2019

“Great workmanship and quality people that installed so I felt confident the job would get done.”

Review by
10/31/2019

“A problem with followup.”

Review by
10/30/2019

No review comments provided

Review by
10/30/2019

No review comments provided

Review by
10/30/2019

“Our estimate was wrong and the project took four and a half months to get finished. It was just screwed up. I would not recommend Metropolitan Bath and Tile to anyone.”

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/01/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
09/08/2018

“Basically, there was a large amount of work that had to be done again. They had to built out a wall and it was improperly built. The second crew continued on even though it was wrong. The third person came in and said that it needed redone. They rapidly came back. We believed the sales pitch when we were told that everyone who worked there had been there for a long time. The people who came the first time were actually leaving the company.”

Review by
09/07/2018

“We had a bathroom remodel due to a knee surgery my husband was having. They matched my tile and worked with me the entire time and my bathroom looks so much better. The workmanship was good and we are exceptionally pleased.”

Review by
09/07/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

“I recently noticed that the cold water is not working in the bathroom.”

Review by
08/29/2018

No review comments provided

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