Metropolitan Bath and Tile
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 241 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Metropolitan Bath and Tile has received 5 out of 5 stars (A-rating) based on 241 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"At Metropolitan Bath and Tile, we take pride in everything we do. Big or small, basic or fancy—we love what we do, and that is reflected in every bathroom we remodel."

Richard McKenzie | President
Company Information
Services Offered
Metropolitan Bath and Tile installs stone, glass, and ceramic tile on walls, floors, and showers in addition to offering a wide range of full and partial residential bathroom remodeling services.
Services Not Offered
The company does not reglaze or recover bathtubs and does not remodel kitchens.
Warranty
Metropolitan Bath and Tile guarantees materials for up to ten years and provides a one-year warranty on labor.
Company History
The local, family-owned-and-operated company was founded in 1979.
Employee Information
Metropolitan Bath and Tile does not use subcontractors. Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Licenses
#2705027391
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I was most impressed with the coordination between all the people in the loop. Nothing seemed to fall through the cracks. And, also, everything they said they would do, they would do. Those are the two top things that I really noticed. And the third thing would just be the quality of the installation itself, including the attention to detail. They rebuilt two full upstairs bathrooms. I would grade the overall experience with an A+. It wasn't a thing I didn't like about this experience.”

“We just contracted for them to come again. They did a total remodel of our bathroom and tiled it. I would grade the overall experience with an A+. I liked the absolute great customer service. Any small issue they were attentive to, and they did great work. Absolutely great work—it was stunning.”

“I thought that when Mr. McKenzie came, he was very informative and very reassuring, and the guys that came and did the work were great. They did tile repair for me. I would grade the overall experience with an A.”

“They did tile installation for me. They did everything. They did excellent work, and I had no complaints with their work, and I would recommend them.”

“I liked that they were very professional, and they seemed to understand what I wanted in the design, and it really exceeded my expectations. It was a while ago. They mostly did a tile remodel of one powder room that has a shower in it; and in a second bathroom, they put up tile around the bathtub. I would grade the overall experience with an A+.”

“It was positive because they did a very good job. They did it in a pretty timely manner, and they were very professional working in the home while they were here. They did total remodels of two bathrooms, including the bathroom flooring, which took about several weeks. I would rate the overall experience an A+.”

“I liked that they were efficient. They were pleasant to work with. Everything came out the way I expected it to. They put in an almost new bathroom in my master bathroom. They also tiled the shower stall. I would give the overall experience an A.”

“It was positive because they are very detail-oriented. They did two bathrooms for me, which took several weeks. It was a long process. I would grade the overall experience with an A.”

“It was positive because they did a good job in a fast time. They did a bathroom for me, which took two days. They did tile, took a tub out and put a shower stall in and they did all the tile. I would grade the overall experience with an A.”

“It was positive because they were on time, did what they needed to do and was very good at it. They renovated a bathroom for us, which took them two weeks to complete. I would grade the overall experience with an A.”

“It was positive because they were very prompt and on time and good with their work. They did a bathroom remodel, which took two weeks to complete. I would grade the overall experience with an A-. They also did some tile installation.”

“Metropolitan Bath and Tile remodeled an entire bathroom, including tile work. The workers that they provided were just outstanding, provided high-quality work, and were very pleasant to be around. They delivered what they said they would deliver on time. I would grade them an A+.”

“The communication was excellent. Interacting with the technician who was doing the bathroom and our ability to ask questions and talk about things made the experience great. He did three bathrooms. He did one bathroom from the studs out, and he renovated two others, which included tile installation. I would give them an A+.”

“They did great. They worked until they got it done. They did an extremely good job, and I was pleased. They remodeled a bathroom, and they did tile installation also. They deserve an A+.”

“They were ahead of schedule, and the quality was perfect. Everything that they promised they delivered. They worked on the bathroom floor and wall tile. I would say they're an A+ company. I've used them before.”

“They made it easy. They took out everything in the bathroom, put in a new medicine cabinet, vanity, and tile floor, and painted it. If I changed things, the workmen came in and did their job. The workman were highly qualified, and I'm pleased with the work. They earned an A+.”

“The work was very good, and we were very satisfied. They worked on two bathrooms and a powder room, which included some tile work. I would grade them an A overall. The quality of work was excellent.”

“They did wonderful work., They had to tear out an entire old bathroom with tile walls. They managed to do that and walk through my living room to get to the bathroom and left no dirt. They did everything, which included replacing the tub, the shower, the vanity, and the toilet in just under five days. They were wonderful. I would grade them an A.”

“My experience with them was good, and I'd recommend them. Everything was excellent, with no complaints.”

“They were wonderful.”

“They did a good job. They redid four bathrooms for me. The job included some tile work. I would grade them an A+.”

“The quality of the work and the workman onsite were good. They did two full baths that included tile installation. I would rate them as an A+ company.”

“It was a complete bathroom redo, including new tile, a brand new tub, and a new sink, and they did the painting. I liked that they did all the parts of it, the plumbing, the tiling, and taking everything down, and that I just had to basically deal with one person. I would give them an A+ rating.”

“I liked everything about it. They came in, tore it out, put a new one in, and everything went nice and smooth. They tore out the old tile and put new tile in. They kept things clean, and it was a good experience all the way around. They get an A+ from me. I thought their customer service was real good. I would recommend them.”

“They came on time every day, they worked, they cleaned up, and they did exactly what they said they would do. He tiled walls in our bathroom and around the bathtub. I would give them an A+ rating. It was a pleasure to deal with them. They were very punctual, and they cleaned up every single day.”

“Metropolitan Bath & Tile remodeled my shower and my bathtub. They did a tile installation and a new shower door. They were pretty quick. They finished it in five days. They were clean. Everything I asked for was done right. They removed it and got it done right. I'd give them an A+. One thing they should think about before they do any kind of bathroom remodeling for anybody else was that the kind of style that I used was Centennial but nobody ever told me when I picked it. So when they finished the shower, I asked if I could purchase an extra box of tiles just in case something should go wrong where they'd have to break into the wall to repair it, I'd have replacement tiles. That is when I was told that they don't make those tiles anymore, and they don't have any. So now I am stuck with a shower that, God forbid something goes wrong with plumbing or whatever and somebody has to get access to the wall, I don't know how to repair, because I don't have tiles to replace it.”

“We had a whole bathroom rebuilt by Metropolitan Bath & Tile. This is the third one we've had done. We redid our master bath out to the wall. They did tile work also. They stripped it out to bare walls and built a walk in shower with a glass enclosure. We had a Roman tub and they did the tile surround to that. The floor was tiled, and we had a new countertop put in with a new cabinet. They are very professional, and they know what they're doing. I could count on them to meet their schedule. I'd rate them as an A+ company. I have had no problems at all. I have already recommended them to a friend.”

“They renovated two bathrooms with tile installation. I'd say my overall experience with them was an A+.”

“Metropolitan Bath & Tile did bathrooms and tile installation. I'd give them an A+.”

“It was such a positive experience.”

“Metropolitan Bath & Tile made it a completely positive experience.”

“I'd give them an A for the overall experience.”

“They completed the work efficiently and professionally. They did tile installation in the bathroom. I would grade them an A for the overall experience.”

“We used them for remodeling that included some tile installation. Everything was fine. I liked the attentiveness of their construction crew and the quality of work that they did. I would grade them an A overall.”

“They did a total bathroom remodel including tile installation. I would grade them an A, overall.”

“They did a complete bathroom remodel and tile installation. Everything got a major overhaul. They came in and completed the job in the two-week time frame as planned. The only thing I don't like the ghost toilet that I got, but it's a new product by Kohler. It's not their problem. I picked it. It's a touchless toilet, and it flushes on its own. I would grade the company an A.”

“The guy was very attentive. It was a good job, and we were satisfied with it. I would say they get an A.”

“Metropolitan Bath & Tile remodeled my bathroom including the tile installation. I liked the timeliness, the fact that they completed it, and the quality. They deserve an A.”

“They did a really good job throughout the process. They renovated a bathroom, including tile installation. They earned an A”

“I would give them an A.”

“They did what they were supposed to do.”

“They fully remodeled two bathrooms. They removed the old tile and put in new tile. I think they were very responsive. They cleaned up after the work every day after the work was done. They earned an A.”

“They redid the tile and the tiles on the floor in our bathroom. It was easy to work with them. The material they used looks great, and the bathroom looks great. It was nice that they could do part of it and not push us through all of it. It was a good experience and we liked it. Customer service billed us twice, so that was kind of an issue. They fixed it. I'd give them an A.”

“They were great. I really appreciate them, and I will use them again.”

“Metropolitan Bath & Tile did some warranty work for me. I'd give them an A.”

“They did a bathroom remodel with tile installation. I'd give my overall experience an A. I have already recommended them.”

“They renovated a bathroom for me. They also did tile installation. My overall experience was definitely an A.”

“They rebuilt the bathrooms and did tile installation. They did great work, and I have no complaints whatsoever.”

“It was a positive experience.”

“They did good work. They remodeled the bathroom, which it included tile installation. I would grade them an A-.”

“I'd say they're an A.”