No review comments provided

“We were very satisfied with FBT?s recommendation of The Mosaic Tile Company. Janelle Parker exceeded our expectations and made our choices of tiles and other products very easy.”

“yes”

No review comments provided

“The crew leader was great.”

“The quality of the work was excellent.”

“We had a great experience with everyone from FBT that we interacted with, however, Walter and Al, in our opinion, went above and beyond to make our remodel a pleasurable experience.”

“Alfonzo was the lead tile layer and did an amazing job. He was precise in every cut and placement of each tile. Francisco also did a great job and Jason C. was excellent in all of the plumbing and placement of the cabinets.”

“Quality of workmanship met our high expectations”

“Frank stands behind his work and products. Great customer service.”

“The FBT team did a fabulous job. Their workmanship was high quality, and they finished ahead of schedule.”

“FBT Tile was very easy to work with and communicate with, and they met all of their commitments to us. The jobs were performed with very high quality workmanship, and I highly recommend.”

No review comments provided

“Walter and Al were amazing!”

“Install was smooth, and again, utilizing existing materials for the border was brilliant.”

No review comments provided

“An excellent company which is run thoroughly with consummate professionals.”

“We love the layout. It was very easy to talk to Frank he is great. I would hire him again but not if Jason worked for him. Walker and Al were everything that Frank said they would be, they did beautiful work. They were our saviors and saved the project.”

No review comments provided

“The installers were very nice and they did the job well.”

“Work was well done.”

“The quality of the work was excellent”

“The man who did the work for me - and I hate to say that after all this time I can?t remember his name - but her was simply outstanding. He was neat, worked hard, and the quality of his work was superior. He couldn?t have done a better job.”

“Jason Bauman”

“I expected them to because I had them come in before one bathroom, then this bathroom. There were three bathrooms. I expected high quality.”

No review comments provided

“Alphonso”

“professional, organized, careful, great design”

“Frank Brennan?s estimate for our shower renovation was right on. His advice on what should be done was excellent.”

“They did a very good job, and were very pleasant to work with. Highly recommend.”

“the owner who was personally involved and followed up and his job supervisor—all terrific”

“Extremely satisfied with every aspect of our kitchen floor installation! Professional & quality work!”

“I think they do a good job I would recommend I think I will use Tile and Marble on my upcoming job-- wish they had a wider range of suppliers I had a hard time finding the exact tile I wanted for t he bathroom floor the exact color...”

No review comments provided

“Start and completion of the job. Started on time. Workers were pleasant. Took a lot of time lining up tiles.”

“The total quality of the work and every last detail was done to perfection”

“FBT?s quality and customer service are unrivaled. FBT worked hand-in-glove with us to get to a stunning end result!”

“Frank and his team are the BEST!!”

No review comments provided

“Very good oversight and follow through. Skilled tile installers and problem solvers. VERY business like management.”

No review comments provided

“They met all of our expectations.”

No review comments provided

No review comments provided

“Really love the tile installation...precise, attention to detail, finding new great things still... just a great job.”

No review comments provided

No review comments provided

“The worst company ever! Wouldn't recommend to any homeowner even if they provided services free of charge! The company's name should be added to the 'do not hire' list.”

“They did a great job.”

“I would like to recognize the job manager, Jason, and the installer, Abraham.”

No review comments provided

“Everyone we dealt with was wonderful. The gentleman who did the majority of the tile work did a fantastic job! I'm sorry I have forgotten his name because I would love to request him for our next project.”

No review comments provided

No review comments provided

No review comments provided

“James and Christoff are tile artists. Everyone who has seen my bathroom have commented on the tile work.”

“Jason Bauman was quite accessible to answer questions, offer suggestions, and was easy to work with.”

No review comments provided

No review comments provided

“Shower door installed correctly”

“They did floor and tile, and they did a very good job. I would say an A.”

“Good price. They were easy to work with. We had no real issues. They did a new shower. I'd give them an A. I don't really remember how long it took, but I know that it was within whatever time they told me.”

“They did a good job of cleaning up, and the work was done on time, and it was a really good job. They remodeled the bathroom. It took them about a week. Well, they tiled the shower and the floor. They deserve an A.”

“Charlie made it positive. The people who came out and actually physically did the work, they were awesome. They really did a great job. They were redoing the entire master bath. It included tile installation. They deserve an A+. It took them three months to remodel. I saw them driving the truck on the interstate and I called them.”

“I have to say it was a neutral experience because we moved. We installed all the stuff, the different things, and we moved, so I can't say how it's held up or whatever, but as far as the install, that went fine. We had tile installed in the hall, bath, and laundry room. I'll say they get an A.”

“They were punctual and they stayed within the budget. They were efficient. They replaced the tile in our tub, on the wall. I think it was like three days for them to finish. I think it was a referral from a neighbor. They deserve a B+.”

“We had a couple of bathrooms done. They were fine. They did a good job. In one bathroom they replaced fixtures, and they were not the company that we got the granite from. The other company installed the granite, but they were there supervising and coordinating. and in the basement bathroom it was sort of the same thing, where we bought a cabinet and countertop from another company and FBT was there to make sure that it all worked. They replaced some fixtures and changed some lighting, so it was nothing like a whole bathroom redo at all. I would give them a B.”

“I guess I liked their range of services. I did have problems with them. I don't exactly remember, but there were a couple issues with them, with their scheduling and customer service. They were doing tile work.”

“They did my master bathroom. They did marble floors, marble countertops, a custom shower, closets, you know kind of like a whole master bedroom suite. And then I had them come out again later and do the backsplash behind my kitchen countertops, from the cabinet down to the countertop. They did my laundry room too. I liked the workmanship and, you know, they were there when they said they were going to be. They kept everything clean. The work is just unbelievable. I mean, I think they took pictures of it for their website so it just came out absolutely perfect. I'd give them an A+.”

“It was good. Everything's fine. There were no problems. They did a good job. They did the kitchen, kitchen flooring. I think it would be an A. I can't recall offhand whether there were any significant problems, but it was good.”

“FBT did exactly what they said they were going to do, and I didn't have any issues. They did a floor for me in my kitchen. They were fine. I'd give them A+.”

“They were easy to work with. They showed up on time. They cleaned up well. They re-tiled a shower stall. I'd give them an A-.”

“I liked the work that they did. They did a bathroom tile installation for a master bathroom. I would give them an A grade.”

“They just did what they said they'd do in a timely fashion. They put tile down in a small entryway. I'd give them an A.”

“They were on time and very thorough. They did tile in the bathroom. I'd give them an A+.”

“They have good customer service. They re-tiled my shower. I'd give FBT an A+.”

“I guess I would say they did good tile work. The people that actually did the work made two errors in my estimate. One was they left a great deal of materials there that I had to get rid of. It took two of us about an hour to get rid of the stuff they left. The other was sacks of the compound, things like that, so they didn't take it with them, which goes a little bit beyond leaving you to clean up. It was more leaving materials. The other was, there's a shower head that comes out of the tile but there's no surround to keep water from back splashing through the hole that it comes through. So those two things are not correct. Other than that, I don't have a negative experience. I'm not really worried about what is already done, meaning I've already removed all the materials that were left. But there's a metal piece that they never put on. In other words, I don't know how to do it. I have a listing agent and they were recommended to me by another company I used. They did the tile work in what I consider to be excellent fashion. The only objection or the only thing that could perfect my experience would be if that piece of metal was put on because I'm marketing it now. If they wanted my reaction to be excellent, it would be if they put that piece of metal on. I have it. They can do it any time. What they did was to take the old tile out in the shower, bath surround. I listed a property where, for some reason, some tile was put in without first connecting the plumbing so you can take out a few rows of tile and take a shot at reconnecting the plumbing, but the better way is to take it all out and just redo after having connected the plumbing. I had a couple of people look at it and that was their universal consensus. So because of that, I had FBT do that. And they did that fine and I only have one objection as I said, which is that I still have a metal piece that is not in place, and I'm not sure how to do it myself. And certainly, as a listing agent, I would prefer that was in there. I have not called them but they haven't called me in that regard. Usually my experience is, once a contractor leaves they rarely come back to do this one little thing, but it's relevant in the sense that every home inspector, when they walk through, will note it. I would say a B, maybe B+. It's not A because of that one issue. It would be A otherwise. I don't mind removing a few things and cleaning up a little bit, but I can't myself do this one thing. I'm talking it might be it's only ten minutes worth for a plumber. That was my response. The tile work was done excellently well. They knew it was wrong and they left. There is still a piece there and maybe they'd have to fashion a piece but that would be the thing to do, or to come back and say, “Look, we're going to have to get something else, we'll do that, it'll cost you this much.” But I only go to contractors because I'm selling real estate and if they leave it in a less than saleable condition because of something they left. Money isn't my major issue, it's the seller's. My issue is having a property I can turn right around and have it look perfect. Even if I have to clean up, I don't mind that but I don't want to have to be the plumber. I don't want to have to know their job.”

“They did a remodel on our bathroom. There were several things that we were not very happy with the way it was handled. The plumbing, if I remember well, this was probably from a year ago. I remember something with the plumbing was wrong and I had to go over it with them. They fixed it later on but it was kind of a hassle, and there was something else. I really can't remember right now. We had a big problem with them. When I spoke with the salesman, we specified everything, told them what we needed and what we wanted. Later on, the salesman was not the person who came to do the job, obviously. They sent some person. He didn't apparently have all the instructions to do the job the way it should have been and I provided some parts that they did not want to provide. Well, they were supposed to put a lining on the walls, a plastic lining on the wall so that the water would not go and get behind, and create some mold or damage the drywall behind. And I explained this is standard. That's the way you do the shower, you have to put that liner. So, I have to go and buy it and bring it over, and the worker that was there didn't have the instructions to do it but he did it just to be nice. They did some things good. Some of the things were not as good. It was a remodel of the shower and had to do some tile. I provided the tile. All the materials, I bought them. They did provide a few things, but most of it was provided by me. I would say a C probably. I'd give them a B-.”

“I liked FBT’s workmanship. They retiled our bathroom walls. It was excellent—their expertise was excellent, and their customer service was great. Their punctuality was excellent, and their cleanliness was very good .”

“They were excellent. They redid a tile floor, and I’d give them an A +.”

“They were outstanding. They did tile installation. They showed up on time and did everything. I would definitely use FBT Tile & Marble again .”

“I believe, overall, they did a good job. The actual work and the craftsmanship was good. They did my basement floor for me. They did good work with a few issues. I'd be very likely to recommend them.”

“We liked that the owner came out to assess the job and give us quotes. He was very responsive to any questions that we had. They re-tiled a bathroom. We'd give them a B overall. They could have improved the communication between the job teams. There were a few unfinished things that were forgotten about, so I had to call and bring them back out. They addressed it each time, but there were at least two instances where I had to get a second team from the same company to come back out and fix stuff.”

“They've done quite a few projects for me. I like that it's a small company. I like that the owner is very hands-on and very detail-oriented. He's meticulous. He's really a perfectionist. They did a kitchen backsplash, and they did two tile floors for two bathroom showers. I would give them a B because, on one of the projects, a guy, not the owner, a guy made some small mistakes. Other than that, I'd give them an A+.”

“They tiled my bathrooms: my master bathroom, my hall bathroom, and two of my guest bathrooms. I would definitely give them an A-. Overall, I'm very happy with their work. They were on time, very professional, and they did clean work. We’ve had no problems, so far, with any of the tile work. There was some follow-up here and there, but generally they were very good. We had a little bit of an issue that they were going to take care of, but that was more of my timing.”

“They did a kitchen backsplash for me, an involved one, too, because it involved taking out an old backsplash, redoing the drywall, and putting a new backsplash in. I'd give them an A+.”

“They're getting ready to do some work for me. They finished some work for me last year. I hired them again because I had a positive experience. They replaced my floor in my master bath. It was an A+ job.”

“FBT did some work for us. They did tile work, bathroom tile, kitchen tile, floors, and walls. They're an A+.”

“They were doing tiling for a bathroom. I'd give them an A.”

“They tiled bathrooms for me. They were really great—A +.”

“They did some tile repair. I'd rate them an A-.”

“They've put tile in a vast majority of the first floor of my house. I'd rate them an A+.  ”

“It was good enough. They did a bathroom shower for me. I'd give them an A.”

“They are a great firm. I had the work done with them and they did a great job. They are an excellent company. I like everything about them. Their word is golden. The folks that prepared the place for the changes did a fantastic job. The tile work is excellent. Everything is excellent! I’d give them an A. They’re a very good company and again, they have an excellent ability to do tiles right and to do everything really as the customer wants. The only thing, if we were to have a complaint, would be the supervisor. He wasn’t around. The workers have a lot of savoir-faire. They’re a great company. The owner of FBT came here personally and it was kind of fascinating and rewarding in a way. He wanted to make sure that the previous individual that we had met had really taken our concerns. Unfortunately the guy left and he felt obligated to say, ‘Hey, he left. I’m here and I’m going to do what you want.’ FBT was a class act and we’d use them again at any time. we would recommend them to anybody. It is really a class act company. They do excellent work. The folks that come in and do the work are excellent. They don’t even take breaks. They don’t even take lunch and I keep telling them why they don’t do that they tell me no because they have work to do. When I say they don’t take lunch, they don’t take 45 minute or half-hour lunches. They go out and eat a quick sandwich and come back. There were two of them here and both of them were outstanding. One’s name was Julio and the other was Omar. Those two guys were outstanding.”

“They were great. I don’t think we had any problems with them. Everything worked out pretty well. I’d give them an A. They worked with us really well. My wife worked with them more than I did and she is more of a critic than I am and she’d give them an A.”

“I had a positive experience with FBT Tile. I liked that they were very thorough, and with a couple of small issues that I had, they were willing to come back and fix it very quickly. The retiled the showers. The gentleman that did the tiling for me was very nice and very professional. I’d rate them as an A.”

“I had a positive experience working with FBT Tile. I liked the quality of their work. They did a bathroom redo. It was a small bathroom. I liked that the gentleman that did the actual tile work for me was very concerned about my satisfaction. I chose him over another company because I had gotten a couple of different estimates before then, a long time ago. Then I saw them in the Best Pick Reports and got an estimate from them, too. By then, I was ready to move forward, so I decided to go ahead with it. I would give the company an A.”

“BIASED - FBT Tile did some work for us back in March. I had a positive experience. I liked that they were on time—they said they were going to be there at a certain time. They came, they saw, and they conquered. They did exactly what they said they were going to do. There was always an open line of communication, so I couldn't be more appreciative. They installed foyer tile. The work site looked great after they were finished. I chose them over another company because I know Frank, the owner. They get an A grade.”

“FBT Tile did some work for us. I absolutely had a positive experience with them. I liked everything. They are really professional just from the beginning to the end. The job ran smoothly. The guys that showed up were super professional. The craftsmanship was amazing. The suppliers they use are awesome, they had great ideas for us, and they helped us stay in budget. They also made some suggestions that made the job look more hi-end than it was, even though it was a pretty nice job. They were awesome. They remodeled the master's bathroom. They did not remodel the entire bathroom, and that was the nice thing about it. I had water damage. Some things were fine. My tub was fine, my toilet was fine, and my granite was fine. I wanted to replace the cabinets and things. So they did cabinets, light fixtures, exhaust fans, all the tile work, and the glass shower door. They did all of that—A+.”

“FBT Tile is the company that put the bathroom floor in for me. I had to replace the tile because the building had settled, and there was a crack in the tile. Of course, it was hard to get the exact tile. I explained how they had to make the space between the tile look a little bit bigger so that it lined up with what was on the wall. They were able to arrange their schedule around with mine, so that worked out well. I had a neighbor that had used them, and she had a good experience with them. I got two other estimates, but I wasn't impressed by what those companies told me or what they thought about the work. I would say they're an A-grade company.”