“I would like to recognize the gentleman who came out. I think his name was Jason. He was the one who came out and helped me choose carpets. He was great, patient, and he had good suggestions. He was just wonderful.”

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“I would recognize Ryan Gallhan for exceptional service.”

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“I have used them for years. They made an incredible mess.”

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“They were quick, thorough, and came back to fix areas we were unhappy with.”

“Wall-to-Wall carpet”

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“I have always found Ayoub to be a top quality operation. The people are great and the service is terrific. They will be the first place I shop when I next need carpet or flooring.”

“Great experience from start to finish!”

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“They were recommended to me by my realtor and they met or exceeded my expectations. I was operating on a tight time frame and they got the job done expertly & on time.”

“We have used Ayoub Carpet Service on three different occasions for new flooring. Great service, communication and professional installation—highly recommend!”

“Bottom Line Up Front: The installed carpet looks nice, but the process could use improvement. The carpet installers were very task oriented, which is good, but they were not particularly friendly. They seemed to want to get the job done and get out. They did not wear shoe covers whenever coming in from outside. When my wife asked them if they had covers for their shoes, she was told they never do that. I believe if someone spends thousands of dollars for new upstairs carpeting, it should not be walked all over with shoes that had been worn outside. Fortunately there was no noticeable dirt on the carpet, but I still did not like the idea of someone wearing outdoor shoes on our new carpet since we as a family do not wear shoes inside the house. After the carpet was installed, one of the bedroom doors was impossible to open or close because of the height of the new carpet. That was not the installers' fault, but the person who had placed the hinges too low on the door in the first place. Nevertheless, they did not say anything to us about it before leaving at the end of the day. We discovered it after they had left. Perhaps the most disappointing part of the whole experience, though, was that no one from Ayoub followed up with us to ask us what we thought about the new carpet installation or if we had any questions. It seemed like they had gotten their money and were done with us.”

“The contractors that Ayoub used for flooring and carpet installation were very disappointing and required follow up visits to complete. We had to bring it to Ayoub's attention. In the case of the flooring, that hadn't completed the job—just left without finishing. And they did a poor job (marring the floor) of installing the wood flooring. In the case of the carpet installation, the installer cut it in the street and a car ran over it—this was a self inflicted wound! And further delayed move in. We had used Ayoub before for carpeting installation and it was outstanding. This time, it was a disaster. I would like to commend our Ayoub representative—he worked very hard to make things right, but it still didn't overcome the quality of the work that the contractors did. I would give the rep an A and give the flooring and carpeting installers a D.”

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“They installed carpets in a couple of rooms, and they also did some cleaning on some other rooms. The sales guy was great, the install was on time and fast, and the quality's good. I'd give them an A.”

“They cleaned one carpet and laid another carpet. Easy to work with—I'm satisfied. I would say it was an A.”

“They did everything well and as expected. They replaced carpet and some flooring. I'd give them an A+.”

“I would recommend them for anybody. Everything was great—they did everything I needed, they did it fast, and they did it right. A+ for everything.”

“They were excellent. They gave me a carpet I could actually afford, did excellent work when they arrived at the house, and they cleaned up completely. It was A+—I'll go back to them when I need more carpet. I would use them again; A+ all the way across.”

“They were efficient. I'd give them an A.”

“They did new flooring for me, wood and carpet flooring. They were very customer service-oriented, and they were very professional. They knew what they were doing. Also, they were trustworthy and reliable. I would give them an A.”

“I got a tag for one of my Persian carpets most recently. I like that they know their business. They're friendly, and they know what they're talking about. They're not just a generic rug store—I would give them an A-.”

“I've turned my girlfriends onto them now. They did good service, got it done quickly, and did it well. They're A+.”

“Whatever our expectations, they met it. I didn't have any problems. They installed a new carpet. I'd give them an A+. I didn't have any problems; it was good. I would recommend them.”

“I needed carpet on a very short notice. They helped me find something suitable and installed it very quickly to be in before the time of my move. I would grade the overall experience with an A. I would highly recommend them.”

“I had a very tight time limit to have the carpet replaced because we were going to be painting and I wanted to get the carpet done before we started. It was a tight time limit and when I called them up I was able to make an appointment with the sales person, who I think we met like two days after my call. He brought the samples. We were able to pick out a carpet and a color. He was then able to schedule the installation of the carpet like within two weeks, which again, I had a very tight deadline and we were able to get the carpet in ahead of the deadline. I was really pleased about that. As far as the quality of the carpet and the service and the installation and everything, I'd give it an A. Obviously, it was probably a third more than if I would have bought the carpet at a store. But, I guess that was part of the experience. The carpet was more expensive than what I would have purchased at a store, but I had it installed on time for my deadline and the crew was very polite, very nice, efficient, and had it done in three hours. That definitely helped with my reservations about how much I paid. I haven't come across any problems with the covered carpet. They came exactly on time. The crew was neatly dressed, very professional, and very polite. The only reservation would be the cost.”

“I've been using Ayoub carpet since 25. I had the good luck of an expert carpet cleaning guy (Willy) that arrived on my first job with Ayoub. I request him each & every time for his thorough, careful care of my carpet & upholstery. I'd recommend Ayoub to anyone in need of these types of service.”

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“We can't recommend Ayoub (or Ryan G, the rep we worked with) more highly. We had carpet and hardwoods installed over large areas and have also used Ayoub for carpet cleaning. Their customer service is wonderful and we were very pleased with both products, as well as the cleaning. ”

“Ayoub has cleaned Oriental rugs, wall-to-wall carpeting, and tile flooring for us. Ayoub is very dependable. They pick up and deliver on schedule, they let you know how long a service will take, and they don't have hidden fees. In addition, the quality of their work is top-notch and they provide great advice.”

“I had carpet cleaned for two rooms and stairs. Very professional and nice conversation when I called stating my needs. I called back with additional questions, and they were so accommodating answering each question and worked with my schedule. The technician did a great job and described to me different stains and was honest about the possibility of some of them resurfacing. The bill was less than I expected. I definitely would use this service again.”

“They cleaned carpet in the living and dining room and two staircases. It was positive because the two guys were wonderful. They were very courteous and polite, but most of all, they were exceptionally thorough with cleaning the entire space and very fast. I was amazed that all of the red stains and dark spots were completely gone. My floors looked absolutely spotless. Although this comment does not negate the great service, after receiving other referrals and quotes, it appears my costs for services were quite a bit more expensive for the limited rooms and service requested. Although I have referred this company to others, when cleaning the additional rooms in my home, I will need to be wiser and seek a less expensive yet outstanding service provider. Cost is the key factor when having my annual floor cleaning.”

“They replaced the carpet in the bedroom and living and dining area of my condo. They also installed a small hardwood entryway by the front door. The team who installed the carpet was very courteous and professional. There is not a lot of space here to move the furniture out of the way, and they were patient and helped me move things around. They did a great job. The work was done a year ago, and everything still looks great. The carpet is still plush. The guy who installed the hardwood entryway took special care to do a good job. The floors here are very uneven, but he got the hardwood in as flat as possible, and it barely creaks when walking on it. It's been a year, and it looks like he just installed it. I highly recommend them because they take care to do quality work.”

“They picked carpet up for cleaning and delivered it back. The carpet was cleaned and moth proofed. The delivery people were exceptionally careful and actually placed the carpet out in the room and made sure it was to my satisfaction. They also were very careful about the floor in my home as they entered. Before the carpet was picked up, we were very clear as to the work that was to be done and the charges for the work. They called in the middle of the process to be sure we understood the previous damage and what it would take to repair. We knew the old moth damage was there.”

“We called Ayoub Carpet to see if they would repair a poor carpet installation performed only three years prior. The Ayoub technician was able to restretch, cut, and replace segments, repairing over 1,000 feet of carpet in just a couple of hours. The result looked better than the original installation and saved us from replacing it entirely. Our experience with Ayoub was extremely positive, and they saved us a great deal of money and time. The technician was also very professional and pleasant to deal with.”

“They did 2,200 square feet of carpeting. Ryan did a great job in helping us select carpet and the installation process.”

“They did carpet installation and cleaning. Price was good on carpet installation.”

“The carpets came out very, very well. They arrived on time and were careful not to make a mess. I have never had a problem with their cleaning system; I have nothing except good things to say. I think their prices are good. The workers who come out are very, very nice, polite, very efficient, and courteous. They listen to what I want, and they do a fine job. I chose them over other companies because they were recommended by a friend. I was quite impressed when I brought Oriental carpets into their shop to be cleaned, so I gave the wall-to-wall carpet cleaning a chance. I've also bought carpet from them and had it installed. I’ve been very happy with their quality of work. A+.”

“I had them do wall-to-wall carpeting cleaning and also take our Oriental carpets into the store to get them done. I did not have a problem at all. They did what I asked, and they did a good job. I had only one complaint that I didn't notice until after they left. The rug was a little bit crooked when they laid it back down; it was not straight on the line of the hardwood floor. I'd give them at least an A.”

“Ayoub Carpet Service installed carpet tiles for us. The coordination of the service was great. They showed up when they said they were going to, and they did what they said they were going to do. Their cleanup was great. I’d give them an A+.”

“I had a flooded area, and ACS cleaned the carpet and replaced the padding underneath. I didn’t have to replace it because it looked brand new, and I liked that. Four people recommended them, so I called them. They were wonderful. They were so good that I would highly recommend them. They are a bit expensive, but they are well worth it. I would call them again—in fact, I am going to. They deserve an A.”

“They took care of wall-to-wall carpet. I was completely happy with everything they did. When I talked to the person on the phone, she was very friendly and very businesslike. They told me what the process would be, and they told me to expect the people to come within a short window of time. They gave me a certain amount of discounts. They were in and out in double-quick time. It was almost too fast, but they did the job. I sensed that the workers who were at my home were meticulous and very careful with things. When they were finished, the appearance and texture of the carpet looked clean. It was fine. Their grade is an A.”

“ACS was able to help me. I didn't have a lot of time to get the task done, and they were able to be responsive. They came, took care of it, and were gone. They gave me an estimate without knowing what the floors looked like or anything like that. They’d been saying that they might have to charge more once they saw it, so I was a little antsy. I really would've preferred for them to just give me a price. They got here, and the floors were in very good condition. My wife had cleared the furniture off, so they did everything we wanted for the price that we’d agreed to. The quality of the cleaning was excellent. There were no footprints left behind. I would give them an A grade for quality, and I would probably give them a B- for price.”

“Ayoub Carpet Service provides outstanding service, from the time you get somebody that comes out here to give you an estimate. The installers are awesome. Everything is done exactly like it should be and then they follow up and make sure everything turned out right and it was just a good experience. They did work in the whole house. It took one day. They installed my carpet. They do carpet cleaning. I've had them clean my house once before, before I got this new carpet and they did the entire house and I think it took maybe half a day. That's how I found them. I had the carpets I had in my house cleaned and then when it came time for new carpet I went back and bought my new carpet from them. The workers were excellent. I thought the cleanup was great. Everything came out that should come out and they actually got some things clean that I never thought would be. I actually have referred them. My parents got new carpet, my friend has used their cleaning and I just told them that they are very good people to work with and good results. I would give them an A+.”

“They keep in good communication with the customer, they follow through, and their staff is very courteous and helpful. I've used them for years for carpet cleaning, and then we recently had new carpet installed. Basically, we keep using them because they deliver a good product and their company has integrity—they are customer focused. They were recommended to me when I first moved to this area by my realtor. I'd recommend them, and I'd give them an A+.”

“We have used Ayoub for years—the last time, they installed carpeting on a stairway. They provide personal service, they show up on time, and they always have a good attitude. We started out just buying carpeting from them years ago, and we have been using them again and again. They’re an A+.”

“They gave a very professional quote. They wanted to really understand what we were looking for. Their sales personnel made a great recommendation, and we've been very happy with the carpet since it's been installed. They brought out several samples, and I did a little independent research into what they were suggesting, and it matched with what the salesman was telling me. I had three quotes arranged, and Ayoub seemed to consider our perspective and our needs and sort of diligently recommend a carpet, whereas I think with some of the other companies, the presale process wasn't as good. We have a three-level townhouse, and they did the top and bottom levels, so it was at least eight rooms. The finished product matched my mental image of what I wanted. Ayoub's cleanup was perfect; they took care of everything. I would grade them an A+. They met our scheduling requirements; we were on a very tight time line with scheduling, and they were able to meet that.”

“Ayoub was very helpful in selecting the carpets I wanted for the house. They were very prompt with time and delivery—very professional all the whole way through. The workers were clean. I chose the carpets at a showroom. I chose to use them because it is not too far from my house, and I had heard through some friends in the neighborhood that it was a good company to deal with. I would give them a grade of A+. I thought they were excellent.”

“Ayoub Carpet Service did very good work for me. They did a good job installing carpet for me, and they've cleaned my carpets too. I have wall-to-wall in some rooms and then room carpets in others. Ayoub was recommended by an interior decorator I had years ago. I'd give them an A.”

“Ayoub Carpet Service did some work for me. I think they're fantastic. They get the job done every time they get here. I love their team. I can actually request a particular team and I get the same group each time, which I like. My only complaint is that they're expensive. What they do for us has transitioned over the years. We've been using them for about ten years. We now have hardwood in a good portion of our house, so of late it's mostly bedrooms and stairs. I had tried a few different companies and then when this team came out I think because of the lead tech on the team that came, I really liked him and his ability to direct his helpers. He listened to what I had to say. They got the job done and then they left. It was just a real efficient, complete operation. The work they did was excellent. I have a lot of pets, couldn't tell when they left. They just did an all around great job, but they are on the higher end of the scale in terms of pricing. The floors are dry within 12 hours at most. I would give them an A+, for sure.”

“They did good work. They were clean, respectful—everything about them was good. They cleaned carpet and some sofas for me. The time frame the work was finished in was fine. What stands out is that they're very professional looking, and they act very professional. I’d grade them an A+.”

“I liked Ayoub Carpet Service, and I would definitely recommend them. They finished the work in a reasonable amount of time. I used them just for the first time recently. An A is great for them. They did a really good job.”

“They removed carpeting and put down floor time. The technicians were fine. They were courteous and clean. I would say B+. I would recommend them.”

“They've done a lot of work. They installed hardwood floors. The installers are very professional, polite, respectful, courteous in addition to being very skilled in what they do. They clean up after themselves very well when they're done. I would give them an A+.”

“They've also done work for my daughter and they just have a wonderful reputation and then the people are great to work with. They're terrific. They replaced, I mean they put in new carpet for us throughout the house and then they also. We were so pleased with that that we had them come back and replace hardwood that's in the entry area and then they, for my daughter they have cleaned carpet before and then in their new house, they completely, they redid the entire upstairs. They cleaned up after themselves. They were, the workers were just terrific. They were, it was just top drawer. The whole thing was really exceptional. I would give them an A+ absolutely.”

“Ayoub Carpet Service was hassle free. They cleaned four rugs. The timeframe the work was finished in was fine. The workers were fine. Their customer service was great. Probably the only comment I probably would have was, when I called for the cost estimate, we discussed that there could be another application, and therefore be more money on the rugs, if they evaluated them and found them to have a lot of pet urine on them. I guess I assumed that they would call and have me OK that, because it did increase the cost by $400.00. That would probably be my only comment, and because of that I would probably rate them a B+. I would recommend them to someone else.”

“Ayoub Carpet Service did some work for me last year, and our carpets are out being cleaned now. The work they've done for me is excellent. They've added fringe to our carpet in the past. First of all, they will come in and measure the carpets, roll them, and take them out. The staff they have is very efficient and friendly. The cleaning job is wonderful, and we're looking forward to having our carpets back. I'd really recommend them. I'd rate them an A+.”

“The job Ayoub Carpet Service did for us was pretty big. They cleaned two large room rugs and then two medium size rugs and three smaller rugs. It covered the floor of a foyer, a living room, a dining room and a family room. They do very good work and we were very happy with them. I would rate their work as A.”

“They're extremely friendly, very thorough, and they're efficient and on time, which is good. Ayoub cleaned pretty much every carpeted area. Their quality of work is good—that's why I continue to use them. The people that I talk to are extremely friendly and very thorough. He even followed up with a clarification call to make sure that they knew what they were cleaning. I'd probably give them an A grade.”

“Ayoub was great. They cleaned my carpets in the house. I have no complaints. The workers were great, and they did excellent work. The whole process was wonderful, from start to finish. The quality of the work was great. My carpets were clean, and they left no mess. I would absolutely recommend the company—I've already done that. You get what you pay for—they clean the carpets, and they do a great job, without any hassle and without any mess.”

“We actually gave Ayoub Carpet Service's number to two other friends of mine who used them as well and had an amazing experience, so it was very nice. The quality of work that we received was very good. I would use them again. We were in the process of selling our house, and we didn't want to have to replace our carpets. We had some bad pet stains, so they came in and treated it, and the carpet looked brand-new when they were all finished. I've referred them to other people. If I ever had to get carpets cleaned again, I would definitely call them again, for sure. They’re A+.”

“I had A/CS for the carpet. They cleaned my area rugs. I love them. This wasn't my first time using them. They were referred to me years ago and had high marks from a friend, and we talked to the owners - and this was maybe 15 years ago - and we had some rugs that my husband had just purchased in New York City and were told that there was silk in them, and they happened to be in our car, and my husband was talking to the owner about these rugs and he said, ‘Well, let me look at them. I'll tell you,’ and he came out and he goes, ‘Oh - there's no silk in these,’ and he just said, ‘I'm really tired of people being ripped off with area rugs. I think I'm going to start selling area rugs, eventually,’ and now they do. I loved hearing that from this guy, the owner, and I knew of a couple brothers, and I just said, ‘These guys, I think they're going to be honest with you.’ Then I started hearing in my neighborhood, people liked them for their carpet cleaning at that time, and that they were very professional. I had two very expensive fabric linen chairs that my children's dog urinated on. I tried to clean them myself with vinegar, and then I couldn't get the smell out. I thought they were trashed, but I called Ayoub Carpet Service and they came and they were so professional and they saved them. There's no smell. They saved these two very expensive chairs, so I'm going, ‘OK - these people know exactly what they're doing,’ so I've been sold on them. They're very professional. When those guys came in my house, you would have never known they were here, that they had been here. Every time I go in there, they talk to me, because they told me that this one area rug, I might have trouble with, because of the maker, and it does have a smell to it now, but they told me that. They know their stuff. I also heard that they take continuing education classes. One of the guys, he said, ‘Yeah, I just came home from Colorado on a whole conference about red fabric and about how it isn't colorfast,’ so they'll talk to you about how they would like to take it out. They're really into their textiles. I talk about them to all my family and everyone, trying to get them to use them. They're very proud of their work. They really want to serve you. I don't have many people I brag about, but I do about them. He said, ‘Yeah, we just did a whole symposium on red bleeding.’ He was telling me, he said, ‘Oh yeah, purples and blues, they never bleed, but red is the one dye that will bleed into the other colors,’ and I guess it's always been that way from way back when. I'm quite impressed. A+ all the way. I've had them do my chairs, and upholstery work and area rugs. I don't have any carpet anymore. If I buy new rugs, I'm going to check them out, because I'll trust them because of that one experience I had with showing them these other rugs, but those are the two items. This year, it was area rugs. Between my kids' puppies that I had to keep for awhile and I rescued a nine year old kitty cat, she wet on those area rugs, so it's almost all animal problems that I've been dealing with. A+ for those two types of cleaning services.”

“Ayoub Carpet Service did excellent work. I've used them in the past and they have done excellent work. They're timely, very professional and I can't say anything bad about them. They do an excellent job. I have Oriental carpets, and so I have to send them out. They pick them up. They give you a timeline when they're going to be here. They call you five minutes before they arrive. It all works out. I've been using them, but it's for carpets that are thousands of dollars. It's great. I chose them because I read up on them probably eight years ago and they've just provided good service and I was looking for someone that would not in any way hurt the silk binding of the rugs. I would give them an A.”

“Everything with Ayoub Carpet Service went well. They installed carpet in four rooms. The quality of work was fine, and there was no problem with the workers. The guys in the office were really good—Brian and Peter and Ryan—with sending me samples and stuff like that. I thought they were very patient and professional. I would give them an A+.”

“Ayoub sold us carpet and pads. It wasn't an extensive job, but the technicians were quick, efficient, and professional. Their customer service was excellent, and they finished the work in a reasonable amount of time. This was the first time we'd used them—they're definitely worth taking a look at.”

“They did a fine job. I was happy with the work. They cleaned three rugs for me. They picked them up and delivered them when they were finished. The quality was fantastic. I've used Ayoub for the last ten years. I can always count on them—that's the biggest thing. They get an A+.”

“Ayoub Carpet Service did an excellent job. I've used them two times; the first time, they came and collected the rug, and then brought it back, which was fine, and the second time they installed carpet on the stairs. They did a good job there, too. They get an A.”

“I used Ayoub Carpet Service. They came and repaired the carpets. They did a good job. They finished the work in a reasonable amount of time. They cleaned up very well after themselves. I would recommend the company. I would give Ayoub Carpet Service an 'A' grade.”

“Ayoub Carpet Service cleaned a carpet for us. They do beautiful work. Everything was spotless when they finished. The personnel are very polite and very knowledgeable. They’re outstanding, they really are. I would give Ayoub an A grade.”

“I used Ayoub Carpet Service. The service they provided made it a positive experience. The timeframe that it took them to finish the work was reasonable. I've had a couple of rugs cleaned on two different occasions. Their customer service is good.”

“They recarpeted the house, and they did a perfect job. They were punctual, energetic, and respectful. I would give Ayoub Carpet Service an A+.”

“Everything was done correctly and on time. They cleaned our carpet. The quality of the work was good. The workers that came out were professional. The work was finished in a fast time frame. They get an A+.”

“Their customer service was superior. The salesman who was the go-between sold me the flooring and monitored the installation. He went above and beyond to make sure that everything went smoothly. I was satisfied with the job, and I would grade Ayoub Carpet Service an A+.”

“I used Ayoub Carpet Service. They said exactly what they were gonna do and they did it. The only concern I had was that the initial price they quoted was more than double that. They just estimated. The carpet looks great. I would give Ayoub Carpet Service an 'A' grade. They were supposed to give me a price quote on doing some floor finishing on the first floor, but they never did.”