Ayoub Carpet Service (ACS)
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Ayoub Carpet Service (ACS) has received 4.8 out of 5 stars based on 104 customer surveys conducted through Our Research Partners.
5
94
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3
9th year as a Best Pick Call
"With nearly 70 years in the carpet and rug cleaning business, our firsthand experience with different textiles and flooring has given us a true sense of how they perform. With that knowledge in mind, we do our best to guide our customers toward the most beneficial and practical options for their flooring needs."

Dan Ayoub | President
Company Information
Services Offered
Ayoub Carpet Service sells and installs carpet, hardwood, and luxury vinyl tile and plank flooring. The company offers a large selection of pet-safe carpet, stair runners, and designer area rugs. Ayoub provides carpet, rug, and upholstery cleaning, carpet stretching and repair, and hardwood refinishing.
Warranty
Ayoub offers a three-year limited warranty on installation. Most products come with a limited manufacturer's warranty.
Company History
The Ayoub business was originally founded in 1952 by Joseph Ayoub and his five sons in Arlington, VA. The company is owned and operated by the third generation of the founding family.
Distinctions
Ayoub is an IICRC Certified Firm and is a member of the Carpet and Rug Institute and the Association of Rug Care Specialists.
Additional Information
Ayoub offers products by Masland, Dixie, Stanton, Mohawk, Bruce, and more.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
3856 - F Dulles South Court
Chantilly, VA 20151
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 4:00 pm
Sun
Closed
Licenses
#2705138399

Compiled Score:

Ayoub Carpet Service (ACS) has received 4.8 out of 5 stars based on 104 customer surveys conducted through Our Research Partners.
5
94
4
4
3
1
2
2
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/16/2021

“they did a great job”

Review by
12/16/2021

No review comments provided

Review by
11/04/2021

“Probably the worst home improvement project we have ever experienced in our 50 plus years of home ownership.”

Review by
11/01/2021

No review comments provided

Review by
10/31/2021

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Review by
10/30/2021

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10/30/2021

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Review by
10/25/2021

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Review by
10/24/2021

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Review by
10/24/2021

“We received a pleasant greeting at the store. The salesman understood what we wanted. Work was done precisely on day agreed upon. Installers were helpful and professional.”

Review by
10/23/2021

“They were on time Polite Neat and very thorough. did not waste time and did a good job.”

Review by
10/23/2021

No review comments provided

Review by
10/23/2021

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Review by
10/23/2021

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Review by
10/23/2021

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Review by
10/23/2021

“We ordered custom carpets in early June 2021. The staff was helpful showing us how to order the carpets and showing us the many varieties of custom options available. Up to the point we placed the order we were satisfied with the customer service. However once the order was placed they all but forgot about us. The original delivery estimate was 8-12 weeks. It’s now late October and we’re “ hoping” for delivery before the end of 2021. While I do understand these delays may be beyond They’re control, communication has been almost nonexistent. Our calls requesting status on the order have resulted in little information. When we called, more often than not, no one knows anything about the order. Promises to call us back with info were usually broken—so we repeatedly called till we reached someone who was willing to dig up the info or make inquiries. The usual response was “that’s Lauren’s” department. We’ll have her call you back. She rarely did. Again, we know this is a difficult situation so if the rugs arrive in good condition by December, snd installation goes as expected we’ll upgrade our evaluation of your service.”

Review by
10/19/2021

“Ayoub once again did a splendid job installing new carpet and flooring in our basement and bar area. The work is simply astounding and we could not be happier! A complete transformation from what it used to look like. Ayoub is the only carpet and flooring company we use and will continue to use.”

Review by
10/19/2021

“I have always been completely satisfied with Ayoub--both for cleaning of my carpet and for installing new carpet.”

Review by
10/19/2021

“We have had several oriental carpets cleaned by Ayoub and had bathroom floors installed. We were very happy with the value and the quality of the work. We had several delays (on our end) and they worked with us to reschedule and provided excellent service.”

Review by
10/18/2021

No review comments provided

Review by
10/18/2021

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10/18/2021

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10/18/2021

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10/18/2021

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10/18/2021

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Review by
10/18/2021

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Review by
10/18/2021

“beautiful selections. took one visit and ordered. during the covid it took awhile to get delivered but we now have them in our home and craftsmanship is flawless. Very pleased”

Review by
10/18/2021

“They do quality work, have quality products…on time when any install is needed. No complaints.”

Review by
10/18/2021

“I highly recommend Ayoub to anyone looking for new flooring. Don’t waste your time going anywhere else!”

Review by
10/18/2021

“It was a small job, just carpeting a few staircases, but the guys took a lot of care to do the job right. Fantastic work. Really happy with how it turned out!”

Review by
10/18/2021

“Workers arrived on time, did their jobs well and cheerfully. Nothing to complain about. It was a great experience.”

Review by
10/18/2021

No review comments provided

Review by
10/18/2021

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Review by
10/18/2021

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Review by
10/18/2021

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Review by
10/18/2021

“The quality of the carpet service was excellent. The workmen that initially installed our wood flooring were marginal. …a second crew cane out to do some repairs and they were far superior.”

Review by
10/18/2021

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Review by
10/08/2021

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Review by
09/02/2021

“They did what they said they would do.”

Review by
09/02/2021

“I have used them for years they never disappointed and when they came they were very polite safe and professional.”

Review by
09/02/2021

“They provided outstanding service.”

Review by
08/23/2021

No review comments provided

Review by
08/23/2021

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Review by
08/19/2021

“They always do great work!”

Review by
08/17/2021

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Review by
08/17/2021

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Review by
08/13/2021

“Ayoub has been caring for my rugs, carpets, and furnishings for 35 years. They consistently provide excellent service and are the best!”

Review by
08/10/2021

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Review by
11/02/2020

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Review by
10/28/2020

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Review by
10/27/2020

“It was a pleasure working with Ayoub. Ryan Callahan and all of the staff were very helpful!”

Review by
10/27/2020

“I have recommended ACS to family and friends over the years. Danny and the team he has built are true professionals.”

Review by
10/27/2020

“Great service, quick efficient work, and terrific communication. Highly recommend”

Review by
10/27/2020

“Product is great and scheduling was easy.”

Review by
10/27/2020

“We have had carpet installation and wood floor installation over the years. We received Excellent professional service. They had knowledge about the latest products and advised according to our need.”

Review by
10/22/2020

“Excellent knowledge and service”

Review by
10/16/2020

“Everything was great from the salesman to the crew. There were a few hiccups along the way but they addressed those quickly. It was a good experience and we love our floors.”

Review by
10/16/2020

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Review by
10/16/2020

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Review by
10/16/2020

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Review by
10/16/2020

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Review by
10/16/2020

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Review by
10/15/2020

“Ayoub has cleaned 6 large oriental carpets for me and always done an excellent job. I had used other companies in the past but Ayoub was better and quicker than anyone. I have also bought at least 6 carpets from small decorative to large room carpets some were on the showroom floor and some were ordered it was always a positive experience.”

Review by
10/15/2020

“Excellent company!”

Review by
10/06/2020

“Very professional and high quality knowledge and material. We love our floors”

Review by
10/06/2020

“The subcontractor Ayoub used to redo my flooring was lazy and dishonest. It resulted in damage that Ayoub should have, but refused to, pay for or fix.”

Review by
10/04/2020

“Excellent customer service from Aaron Still (Falls Church showroom.) Rigo, the man who installed carpet and two other types of flooring for me worked hard and did a fantastic job. Two other family members of mine have been Ayoub customers for many years.”

Review by
10/03/2020

“Couldn't have been better”

Review by
11/03/2019

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Review by
11/03/2019

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Review by
09/26/2019

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Review by
09/23/2019

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Review by
09/19/2019

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Review by
09/19/2019

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Review by
09/19/2019

“I have always been very satisfied with their service.”

Review by
09/18/2019

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Review by
09/17/2019

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Review by
09/17/2019

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Review by
09/17/2019

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Review by
09/17/2019

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Review by
09/14/2019

“Experienced professionals in both flooring and cleaning”

Review by
09/10/2019

“Ayoub Carpet Service is excellent all the way around with exceptional products, workmanship, and customer service. I highly recommend!”

Review by
09/10/2019

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09/10/2019

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09/10/2019

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09/10/2019

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09/10/2019

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09/09/2019

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09/09/2019

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09/09/2019

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09/09/2019

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09/09/2019

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09/09/2019

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Review by
09/06/2019

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09/06/2019

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09/06/2019

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09/06/2019

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Review by
09/05/2019

No review comments provided

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

No review comments provided

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