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AreaSet
“they did a great job”
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“Probably the worst home improvement project we have ever experienced in our 50 plus years of home ownership.”
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“We received a pleasant greeting at the store. The salesman understood what we wanted. Work was done precisely on day agreed upon. Installers were helpful and professional.”
“They were on time Polite Neat and very thorough. did not waste time and did a good job.”
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“We ordered custom carpets in early June 2021. The staff was helpful showing us how to order the carpets and showing us the many varieties of custom options available. Up to the point we placed the order we were satisfied with the customer service. However once the order was placed they all but forgot about us. The original delivery estimate was 8-12 weeks. It’s now late October and we’re “ hoping” for delivery before the end of 2021. While I do understand these delays may be beyond They’re control, communication has been almost nonexistent. Our calls requesting status on the order have resulted in little information. When we called, more often than not, no one knows anything about the order. Promises to call us back with info were usually broken—so we repeatedly called till we reached someone who was willing to dig up the info or make inquiries. The usual response was “that’s Lauren’s” department. We’ll have her call you back. She rarely did. Again, we know this is a difficult situation so if the rugs arrive in good condition by December, snd installation goes as expected we’ll upgrade our evaluation of your service.”
“Ayoub once again did a splendid job installing new carpet and flooring in our basement and bar area. The work is simply astounding and we could not be happier! A complete transformation from what it used to look like. Ayoub is the only carpet and flooring company we use and will continue to use.”
“I have always been completely satisfied with Ayoub--both for cleaning of my carpet and for installing new carpet.”
“We have had several oriental carpets cleaned by Ayoub and had bathroom floors installed. We were very happy with the value and the quality of the work. We had several delays (on our end) and they worked with us to reschedule and provided excellent service.”
“beautiful selections. took one visit and ordered. during the covid it took awhile to get delivered but we now have them in our home and craftsmanship is flawless. Very pleased”
“They do quality work, have quality products…on time when any install is needed. No complaints.”
“I highly recommend Ayoub to anyone looking for new flooring. Don’t waste your time going anywhere else!”
“It was a small job, just carpeting a few staircases, but the guys took a lot of care to do the job right. Fantastic work. Really happy with how it turned out!”
“Workers arrived on time, did their jobs well and cheerfully. Nothing to complain about. It was a great experience.”
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“The quality of the carpet service was excellent. The workmen that initially installed our wood flooring were marginal. …a second crew cane out to do some repairs and they were far superior.”
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“Everything was excellent. The gentleman who put the rug down on the floor was very nice and professional. My mother and sister-in-law, who lived up in Arlington, used Ayoub also. That's why I went to them!”
“They analyzed the problems, and made repairs, in addition to cleaning the carpets.”
“They did what they said they would do.”
“I have used them for years they never disappointed and when they came they were very polite safe and professional.”
“Ayoub Carpet Service did an excellent job.”
“They provided outstanding service.”
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“Excellent customer service. Carpet was picked up and delivered on time. Easy to book appointment and carpet returned looking like new.”
“Asked about color bleed issue at pickup. Rug came back with no improvement.”
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“Very good to work with. Excellent work”
“Always professional, easy to work with, and quality cleaning.”
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“They always do great work!”
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“Ayoub has taken care of our oriental rugs for years now and we have always been extremely satisfied with their work.”
“They were very professional, got all the stains out and they were very reasonable.”
“Jamie was the person that gave me the service, and he did a very great job. I have always been pleased with Ayoub Carpet Service.”
“They provide great services!”
“I am very happy with their carpet cleaning, and took out the spots. They turned up time and were very careful with COVID protocols. They were very clean and had all of the right equipment, they did the job right.”
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“Used this company for 20 years plus. Outstanding service, good price for quality work.”
“Staff arrived for both pickup and drop off in a timely manner and were appropriately masked, etc. (during the height of the pandemic.) Upon return each of the carpets (one large - 18 x 22 ft, two runners, and one small foyer rug) were efficiently and carefully returned to the appropriate areas. Furniture needed to be handled at both pickup and return and all pieces were handled with great care.”
“Ayoub has been caring for my rugs, carpets, and furnishings for 35 years. They consistently provide excellent service and are the best!”
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