Design Carpet Company Inc. Flooring America
6th year as a Best Pick
Best Pick 2017
certified company
Based on 294 Surveys
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Design Carpet Company Inc. Flooring America has received 5 out of 5 stars (A-rating) based on 294 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"If you're looking to update one room or your entire home, Design Carpet Company takes the time to get to know you and your needs, offer solutions, and make the entire process fun. With distinctive interior design services and quality products, we've served the Houston community for 38 years—it's our passion."

Carol Carpenter | Manager
Company Information
Services Offered
Design Carpet Company Inc. Flooring America offers a vast variety of flooring options for purchase and installation, including quality hardwoods, natural stone, porcelain tile, laminate, luxury vinyl plank, and high-end carpets. The company also refinishes solid wood flooring and can evaluate the potential to repair existing flooring without the need for total replacement. There is also a design technician on staff to assist with customers' decorating needs.
The company honors manufacturers' material warranties; offers its own installation warranty; and is part of direct repair programs for most major insurance carriers, specializing in fire and water restoration.
Company History
Design Carpet Company is a family business founded in 1979 by David Muti, who continues to be its hands-on owner.
Areas Served
West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

“They did wood floors in the living room and the hallway. I have never had such compliments in my life as I've had on this wood floor. It is absolutely wonderful. The guys that did all of this work were the nicest and most polite guys I've ever had in my home. There's such a difference in my house. They made something beautiful. One couple I referred to them was thrilled over the work Design Carpet did. I'd give them the top grade.”

“Carol Carpenter was fabulous to work with. They installed both carpet and hardwood. The ease of ordering it and having it delivered and installed made it a positive experience. I'd give them an excellent rating overall. I would absolutely recommend them.”

“They installed carpet for me. Everything was fantastic. They showed up on time, and everybody was polite. I would very likely recommend them. I'd give them an A.”

“They did a great job. They're fine. They did excellent work, I have no complaints, and I'd recommend them for flooring.”

“They did hardwood installation. I love the floors. I'd give them an A grade.”

“They put in carpet. I met them for a second and then I had to leave. I let one of my guys take over. It was at my house. I'd give the overall experience an A+.”

“They put in a kitchen floor. They did a good job. I'd give the overall experience an A+.”

“They did carpet work. They were good people the time I dealt with them. I'd give them an A+ rating.”

“They did carpet. They did a good job. It was great. They were quick and efficient. They moved the furniture out for me so I didn't have to do it myself. A+ for them.”

“They did wood floors for me. I like the product and the workmanship. I'd give the overall experience an A+. I already have recommended them.”

“It was great. They did some floor stuff. I liked everything from their professionalism to their timeliness. Everything about them was very professional. They're an A+ company. I've already recommended them to two other folks and they've got work done for them already.”

“They replaced the flooring. I liked the quality of the work. They did good quality work. They weren't too fast. They took their time, but they did great work. They've done work before in the past. It was A+ work.”

“They installed flooring in four rooms. They were clean, did the work very quickly, and were nice people. I'd give them an A+ overall. They're very good all the way across.”

“They were doing a laminate floor. They were very thorough and finished the job in less than a day. So it was good. I'd grade the overall experience an A. They were very good. I would recommend them.”

“I had my wood floors changed out.”

“They cleaned the carpet. I would remember if it hadn't been a good job. It was fine. I'd rate them as an A.”

“They did a floor for me. They came in, did it, and it was done and over with. They did a nice job and didn't make a mess. I'd give the experience an A grade. I have recommended them to other people.”

“They did carpet installation. They did the job on time and everything was done as they promised. I'd give them an A overall.”

“We had some flooding and needed to get some carpet replaced in one of our rooms. They showed up at the time they said they were going to show up and knocked it out pretty quickly. There's only one room so it wasn't an extensive job, but they did what they said they were going to do. I'd give them an A. I'd recommend them.”

“They did carpet flooring.”

“They put carpet in. They were polite and efficient. I'd give them an A overall.”

“They did carpet work. They had good quality work and service. I'd definitely give them an A. They're very good. I've already recommended them three or four times.”

“They did hardwood, and everything's great. It's lovely. It looks wonderful. I'd give them A+.”

“They did an excellent job. I liked the person that contacted us. He did a nice job of laying out options and gave us some really good tips on where to go and which product to go with. Then, the team that laid the hardwood did a really nice job. We'd used them before, and in the meantime, we bought carpet from another company, and it was terrible. It was a great carpet, the best carpet they had, but they did a really poor job of laying it. They had to come back and stretch it again, and so we ended up saying, 'That's it. We're going hardwood.' We went back to Design Carpet. Plus, they're closer. I'd give Design Carpet an A grade.”

“It's been over a year. He kept me up to date on everything that was going on at my house every single day, and he was a stickler for details. He was incredibly efficient, and I was absolutely thrilled with him. They actually replaced my hardwood floors in my downstairs living space and refinished the entire downstairs. It matches flawlessly. They also did carpeting on the stairs and upstairs as well. My insurance company picked them. It was definitely A-grade work.”

“Design Carpet did work for me last year. They installed hardwood flooring, and they did an excellent job. I liked that they were quick to respond, they gave quality service and advice on options that were available, and they were there on time without any prompting. They were very, very reliable. They get an A grade from me.”

“They did a good job. They did what they said they were going to do, and that's all you can ask for. They did a great job. They did what they did, and I have no complaints. Nothing's come loose, nothing's come undone, and everything looks fine. I've had no problems. It was floor and carpet work. They were excellent—an A.”

“I'm a general contractor, and they're my flooring company, so they are the best, and that's the only one I would use. If you got a rating of one to ten, ten being the best, I'd put down tens for everything.”

“I liked the personal attention that I got from Carol, and when we had a problem, she got it taken care of really quickly. I need to call her back about some carpet we need to have replaced. It was one of the things we were going to get to, but we haven't done it yet. So, we need to go ahead and call her back and get that done. They did a great job. One of the things we were trying to do is to tie into an existing floor and try to find the best match for that. She was able to help me with that, so I'm real pleased with the personal service and follow-up when we had a problem. It was hardwood. My contractor recommended them. I would say they're an A-.”

“They did a good job. They did what they said they were going to do, for the price they said they were going to do it, and they did it on time. Everything's fine. They carpeted two bedrooms. I visited with a couple different companies, and they seemed to be the best, so I picked them. They're an A-grade company.”

“The job was done as it should have been done. It was done well, and they cleaned up. It was what you'd expect people to come in and do. I received names of several people that were involved in this particular area, and after talking with the three people, this was the one that seemed to sound the best, so that's the one that was used. They did carpet work. I'd rate them as an A.”

“I liked everything. They're close to here. They had what I needed, and they matched the carpet that I was trying to match. The workmen did a fine job. I had to call them back because the little nails that go into the strip weren't thick enough. They came out, fixed it, and everything's wonderful. I just had the den redone. I had looked at some more companies, but these people had been there a long time, and I knew exactly where they were. I had gone by there one time before and bought a piece of carpet to match the carpet in our car, so it worked great. They were very good. I'd say they get an A. I really liked them.”

“They were on time, they were efficient, the carpet was done right, and I liked it. They did carpet for me. Design Carpet did my dining room, my bedroom, my bathroom, my hallway, and living room. My insurance company is how I found them. I'd rate them as excellent.”

“I had my bedroom carpeted. They did the job, and that's all I wanted. Their customer service was good. They come out, and we picked out the carpet. They helped me pick it out, and then they come and deliver the carpet. It took a while to get the carpet, but after they got the carpet, they came out, brought it out, and installed it. They did a good job doing that. They're A+.”

“They were great. The guys that they had come in worked very quickly and did what they said they were going to do, so I really couldn't ask for anything better. They installed three rooms and a hallway's worth of carpet. They're an A+.”

“They did a great job and did it on time, for the price they quoted me. I was very pleased with them. They put in wood floors in my master bedroom. They were referred to me by a relative. The customer service was very good, very helpful. They were an A+ company. They did good work.”

“I like the good product and the knowledgeable, not-pushy sales people. We needed the floor replaced before Christmas, and they finished it. They replaced the entire first floor of my house. It was wood. I chose them because they were local; they come from Butler, Pennsylvania, and I'm from Pittsburgh, and I know some very close friends of theirs. I'd give them an A+.”

“Unfortunately, I had to replace my floors twice for a leak, and we used them the first time and liked them so much that we requested them a second time. They replaced our hardwood floors on the downstairs, the whole downstairs. The customer service was great. They were really nice. We used them the first time because they were recommended by our insurance, so they were on the list and had already been preapproved through them. So, we tried them. We had a good experience the first time, and unfortunately, we had another incident, and we used them again because we liked them. They get an A+.”

“They did a good job. They did carpet in the whole house. My insurance company recommended them. They're an A+ company.”

“They did a good job. They redid the floor. My mom picked it out. I just live there. They had to redo some of the flooring. I don't know if it was tile they put in or laminate. I'll give the company an A grade.”

“I wasn't there, but my contractor was there. From the quality of the work, it seems like it was good. I didn't have any problems with the carpet. They did a carpet replacement on the second floor of the house. It was a full carpet, so I had a new carpet to replace the old. So, the job was installation of a new carpet. I would give the company an A rating.”

“I really didn't meet them, but I talked to them over the phone. The only people that I met were the people who installed the carpets. They seemed to do what they said they were going to do. They were fine, and there wasn't anything unusual about them. They were friendly people. They did carpet work for me. It was an installation job. I found the company in a book that comes out from the local area about good companies. It's the Best Pick Reports book. I would rate the company as an A.”

“It was great. They were in and out in less than a half hour. I liked that they were fast and that they did a great job. They installed carpet in a room. They were local, and that is why I picked them. I'd give them an A.”

“They did carpet installation in lots of rooms. It wasn't the whole house, but it was a lot of rooms. Their customer service was very good. I already recommended them to a friend. Somebody else got their carpet from them because of it. They get an A grade from me.”

“I think they were professional, and we just had an overall good experience. They put in some floors—hardwood. It was actually our insurance company that used them, so that's who we went ahead and went with. I would grade them as an A.”

“He put actual wood flooring in. The way he did the installation stood out and the way he performed his job. It didn't take him forever. It was one room. My insurance company helped me find them. I'd give the company an A grade.”

“They did work for me back in May. They quoted me correctly and were on time. They refinished hardwood. It took them ten days to do it. Their customer service was fine. I'd give them like an A-.”

“They were fast, efficient, and professional. It was hardwood installation. The job was two rooms and a hallway. I think the job took two days, because they floated in one day and then finished it the next day. The customer service was very good. The company gets an A grade from me.”

“They were friendly. They were great, and I have no complaints. They did the stairs. They carpeted the stairs. They're an A-grade company.”

“They did a good job, they were courteous, and they got it done in a timely manner. They replaced some carpet. It was for the whole house.”

“They just stretched the carpet. They did fine. And I had no problem at all. I had carpet stretched. They did a very good job, and it was fast and easy.”

“Design Carpet Company was fabulous and wonderful. The lady we talked with about what we wanted let us bring home the samples to make a decision, and the installers were highly professional—they were just marvelous. We had carpets and wood floors put in, and they were so easy to work with and friendly. I would rate them as an A.”

“They did an absolutely wonderful, awesome job, and they were fast. They did porcelain flooring because I had water damage and had to replace all the flooring. The customer service was wonderful. I'd give them an A all the way.”

“Design Carpet Company did an excellent job. They were meticulous, and they did it right. They replaced the damaged wood flooring in my master bedroom with hardwood. Their customer service was good. They're definitely an A+ company.”

“The guys came in and did exactly what they were supposed to do. They were very courteous and gave me excellent service. They moved things out of the way, got it all done, cleaned up, and left. I would use Design Carpet again. They're A+.”

“When they were on the job, they didn't linger around. They did a very good job installing the floor; it was very professional. I would recommend their service. I would give them an A+ grade.”

“Design Carpet did a very good job. They repaired a floor that they had put in 10 to 15 years ago, and they also repaired a stretch of carpet that they had put in for us 15 years ago. I'd give them an A+.”

“I've used them four or five times. When they say they'll do something, that's what they do, and they've shown up on time so far. They installed carpet last time they worked for me, and it was clean as a whistle. I'd give them an A+ all over.”

“The carpet we had Design Carpet Company install is fine, and we are satisfied with it. I liked the job they did. I would recommend them if anybody asked me.”

“They put some carpet in my stairs and my closet. It was all good. In fact, one of the men brought me M&Ms every time he came. I would use them again; I called them the other day about something. They get an A.”

“They did a good job putting in the hardwood flooring. They showed up on time, did the job in a timely fashion, and cleaned up well. They had a good attitude, and they answered all the questions and concerns I had. If I needed more flooring, I would go to them first. I would rate them an A.”

“Design Carpet keeps their commitments. They installed carpet, and the cleanup was very good. They do good, quality work. I'd say they get an A because there were no issues—we got what we expected.”

“They had done really good work for us before, when we had water damage, and that's why we called them. They did the whole dining room, living room, and entryway, and they put hardwood floors down in our bedroom. I felt comfortable with the workers. I'd rate them as at least an A.”

“Design Carpet did everything they promised to do. They measured and replaced carpet. The workers were very courteous and very efficient. I had used them previously, and I would use them again. They deserve an A.”

“What made my experience with Design Carpet a positive one was that they did what I wanted them to do. I found it easy to schedule with them, and their attention to detail and cleanup were fine. They took care of the carpet in just a few rooms. I'd give them an A.”

“Design Carpet did a really nice job. I chose them because I called another company to do something, and the company I called recommend that I check with Design Carpet about some carpet stretching. Everything was fine. They're a grade-A company.”

“Design Carpet Company is outstanding. There is no other service like Mr. Muti's. They're one of the best companies I've used. They did all my flooring, and everything is to my satisfaction. Without a doubt, I'd give them an A+.”

“They were great. The sales lady was very informative, and the installers were absolutely fabulous. They did a really great job. If I ever need any other flooring, I'll definitely be calling them again. They're A+.”

“Design Carpet Company did excellent work. The technicians had a good attitude, were knowledgeable, and did good work. They redid my living room floor, and I'm pleased with it.”

“They're top-of-the-line professionals, and they know what they're doing. They did my wood floors, and I'd give them an A+.”

“I thought they were super. They're coming back to finish up something, and they're taking good care of it. The floor is great—it looks very beautiful, so I was very pleased with them. They replaced three rooms and two halls because I had water damage on the original wood floors—they could not match that wood anymore because it was out of production. They let me choose what I wanted, and they replaced it. I'd give them an A+.”

“I can't say anything bad about Design Carpet—they're a wonderful company. I've used them for 20 years. They took up what I had put down 20 years ago—even if it hadn't been dirty, I got tired of it. They put down a family room carpet. Everything they did for me was excellent. I'd give them an A.”

“They installed wood flooring for me. I have been satisfied with the quality of the product and the installation. I looked at several places, and when the gentleman from Design Carpet came over, he sort of left my wife with the best sense in that he made really good suggestions. He just left us with the best vibe, I guess, so we chose them. It was a good experience—they came through. The initial impression was good, and then the actual experience was consistent with that impression. I would definitely grade my experience an A.”

“Design Carpet did some work for me. The quality of the work that they did was excellent. I would give them an A+.”

“I was extremely satisfied with their quality of work. They installed carpet. I was satisfied with the installation process and the cleanup. I decided to use them because of word of mouth. I would recommend them and give them an A+.”

“Design Carpet installed carpet in my reception area and my office. They did an amazing job. They came in and leveled our floors—they did this while we were operating—were completely out of the way, and once they were done, the place looked amazing. They had a great crew. I have nothing but good things to say about them. That was my only time using them. I'd rate them an A+.”

“I loved it. I have no complaints as of now. They're very customer service oriented, and they follow up. If I ever need any flooring job done, Design Carpet is who I'm going to go to. My grade for them would be an A+.”

“They laid hardwood floors and carpet. This was my first time with the hardwood floor. Their customer service was excellent, and they cleaned up well after themselves. I felt that I received a quality product. I give them an A+.”

“Everything's still beautiful. They were nice, and everything worked fine.”

“They were excellent. They carpeted four rooms. I've used them three times in the last two years. They were fine. They get an A.”

“The people that stretched the carpet and cleaned it did a great job. It was a 3,500-square-foot house, and all the carpet in the house needed stretching. The workers were fine. I have recommended them. It was an A+ experience.”

“Design Carpet did some work for me. I thought it was great. They were very quick, courteous, and delivered as they said they would. I'm 100% satisfied. They installed some new carpeting and stretched some existing carpeting. Their office is located close to my husband's office, and we do business back and forth between each company—that's how I heard about them. I'd give them an A+.”

“It was our first time using them, and I thought that they did really good work. It was a really good experience—we have only good things to say. We had a water leak upstairs. We were gone nearly all day, until about a little bit after 5:30, so the water had plenty of time to crawl into the carpets—it had to all be replaced. They finished the work in a timely fashion, and the cleanup was very good. I would call them again, and I would give them an A+.”

“Design Carpet got the carpet down, and the guys installed it without a problem. They sent two technicians. That was my first time using the company, and they were OK. I'd give them an A+.”

“They did a good job. This was my first time using this company, but I would use them again. They installed carpet in three bedrooms. They did a real nice job, did it real quick, and cleaned up pretty good. They get things done. I would give them an A+.”

“Design Carpet's quality of work was good—we were satisfied. The toilet was broken—it leaked, and we had to replace the carpet. We had the cleanup done right afterward, so everything turned out fine. I'd give them an A+.”

“They installed carpet. I was satisfied with the installation process, and they cleaned up as I desired. It was my first time using them, and I would contact them in the future if the need arose. They grade an A+.”

“It went great. They installed the carpet, and the quality of work was great. They gave us the information that we needed to know, and when they came over here, they let us know the exact time that they were supposed to finish the work. I would use the company again and rate them an A+.”

“We had our house flood, and Design Carpet came in, stripped up the old carpet, and replaced it with mats. It was very timely service, and they were able to match it very well. I'd give them an A+.”

“I had a good experience. They replaced some flooring that was damaged in a water episode. The quality of the work was fine—they did a good job. They were very competent and capable, and I would use them again. I'd rate them an A+.”

“Design Carpet did a good job. They installed wood floors for us, and everything is holding up very well. This is about the third time we've used them—they're actually doing some more work for us right now. I heard about them from a referral. I'd use them again, and I would give them an A+.”

“They put down some vinyl flooring for me. They were friendly, the product was good, and the quality of the work was good—we have no complaints at all. I would grade them an A+.”

“They did great work. They put down hardwood flooring. This was my first time using them, and they did a great job. I didn't have to clean up anything. They're an A+.”

“Design Carpet came in, took out the old carpet, and put in the new one. They did a great job on it. They said when they were going to be done, finished everything very quickly, and cleaned up after themselves—there was no problem. My wife was over there in that area, and she had seen the company there, and that's why we chose them. It wasn't that far from my house. Before, I was looking at another company, and that's when she told me about Design Carpet. I would have to give them an A.”

“We had work done in Houston. The work was fine. That was my first time using them, and I would use Design Capet again. They were good—they were an A.”

“It was carpet in a rental property that they helped me with. I needed help in the same day or the next day, and they responded very quickly. If I had a need for more work, I would use them again. I'd give them an A.”

“It was a good experience. It's a good company. They did good, quality work. The workers were fine, and the cleanup was good. I would recommend them. I would give them an A-.”

“Design Carpet actually cleaned my shower—acid washed my shower—and fixed our hardwood floor area. I was satisfied with their quality of work. I would grade my experience an A.”

“They did good. Everything was great. They put a laminate floor in. I had no complaints. I'd give them an A.”

“Design Carpet did some work for me in the past. The salesperson and the person who installed it were both professional and seemed like they cared. They installed a living room carpet. The quality of the work was excellent. The workers were very caring about their type of work and how they did—they wanted to do a good job. I would give them an A+. They're reputable, they're fair, and they do quality work. I would use them again.”