A.J. Rose Carpets and Flooring
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

A.J. Rose Carpets and Flooring has received 4.7 out of 5 stars based on 123 customer surveys.
5
101
4
14
3
2
2
3
1
3
3rd year as a Best Pick Call
"A.J. Rose strives every day to provide exceptional customer service. We have been installing flooring in Massachusetts for over 40 years."

A.J. Boyajian | Co-owner
Company Information
Services Offered
A.J. Rose Carpets and Flooring installs carpet, hardwood, laminate, vinyl, engineered wood, cork, bamboo, and luxury vinyl tile flooring for residential and commercial customers.
Services Not Offered
The company does not offer carpet cleaning or hardwood sanding and refinishing.
Warranty
A.J. Rose offers a 100 percent customer satisfaction guarantee.
Company History
The second-generation, family-owned-and-operated company has served customers in the Boston area since 1977.
Distinctions
A.J. Rose is a member of the National Floorcovering Alliance. The company has earned Boston magazine's Best of Boston award for Flooring and Northshore magazine's Best of the North Shore award for Flooring.
Additional Information
The company sells and installs all major brands of flooring.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
136 Cambridge Street
Burlington, MA 01803
Hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 5:00 pm
Sun
1:00 am - 5:00 pm

Compiled Score:

A.J. Rose Carpets and Flooring has received 4.7 out of 5 stars based on 123 customer surveys.
5
101
4
14
3
2
2
3
1
3
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/22/2019

“I was satisfied with the overall workmanship, the timeliness, and the product. Everything was great and I was happy all the way around.”

Review by
07/27/2019

No review comments provided

Review by
07/22/2019

“When my carpet first came in, there was a defect in it. A.J. Rose Carpets & Flooring stood behind their promises and made sure that I got a new carpet. They took care of everything.”

Review by
07/22/2019

“I would like to recognize David Parrella for his exceptional service. He was professional and knowledgeable.”

Review by
07/22/2019

“My salesperson and the crew were great.”

Review by
07/22/2019

“The installers had an issue when they put the carpet in. They came back out to fix it but you can still see the seams. The installation wasn't great.”

Review by
06/11/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/07/2019

“Installers were very professional”

Review by
06/03/2019

“Michael was incredible!”

Review by
06/03/2019

No review comments provided

Review by
05/31/2019

“A.J. Rose Carpets & Flooring met or exceeded my expectations in regards to communication. They exceeded my expectations on clear concise pertinent information.”

Review by
05/31/2019

“A.J. Rose Carpets & Flooring does a great job for me!”

Review by
05/31/2019

No review comments provided

Review by
05/31/2019

“A.J. Rose Carpets & Flooring was very good.”

Review by
05/31/2019

“A.J. Rose Carpets & Flooring was fantastic!”

Review by
05/31/2019

“The two guys that showed up and did the work was quick, professional, and did a fantastic job in a really short amount of time.”

Review by
05/31/2019

“A.J. Rose Carpets & Flooring exceeded my expectations because they were very professional and nice. They had a great selection of carpets. They did a great job.”

Review by
05/31/2019

“They met or exceeded my expectations with the price and service.”

Review by
05/31/2019

“I don't remember the salespersons name, but he was there when we needed him and he was hands-off when we didn't need him.”

Review by
05/31/2019

“Both A.J. Rose and the help was fantastic. In regards to the installer, there are not good enough words. He was awesome. He ran into some problems, communicated, and it was great.”

Review by
05/31/2019

“I don't remember their names, but I would like to recognize the installers for their exceptional service. They were very efficient and clean.”

Review by
05/30/2019

No review comments provided

Review by
05/30/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“Jeanne was excellent.”

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“A.J. Rose Carpets & Flooring exceeded my expectations with how they installed carpet on hardwood flooring. I really like it. The way they installed a wool carpet runner on my stairs and hallway looks amazing. They were wonderful.”

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“I would like to recognize the installer for his exceptional service with A.J. Rose Carpets & Flooring. He did a really good job.”

Review by
05/29/2019

“sales”

Review by
01/29/2019

“They met my expectations by doing what I asked.”

Review by
01/29/2019

No review comments provided

Review by
01/29/2019

“Oh how sad that it was so long ago that I don't remember her name, She took my call initially and was SO helpful through the whole process.”

Review by
01/29/2019

“They were good in all areas.”

Review by
01/29/2019

No review comments provided

Review by
01/29/2019

“They took care of the cert. of insurance and installed on the schedule.”

Review by
01/29/2019

No review comments provided

Review by
01/23/2019

“The flooring itself was good”

Review by
01/22/2019

No review comments provided

Review by
01/22/2019

“Randy in sales was extremely helpful and a pleasure to work with. We had been to another store where we asked to see some specific things and were told that the thing we were looking for was throughout the area. Then we were left in a huge room trying to find it. Randy was the opposite: he listened to what we wanted, showed us exactly where it was, and helped us find the level of quality we were seeking within our price point.”

Review by
01/22/2019

“Jeff Burstin did an excellent job of installing flooring in our old house.”

Review by
01/20/2019

No review comments provided

Review by
01/19/2019

“It was easy, fast, and efficient. It was a job well done.”

Review by
01/19/2019

“Naomi was great with assisting me.”

Review by
01/19/2019

“We were very pleased with how they did it. It's a large house (five bedrooms), and we're very pleased.”

Review by
01/19/2019

“John provided exceptional service.”

Review by
01/19/2019

“No, there is no one I would like recognize at this time.”

Review by
01/19/2019

“I would never recommend AJ rose to anyone. In fact I even told our broker to warn other homeowners to stay away.”

Review by
01/18/2019

“let us down.”

Review by
01/17/2019

No review comments provided

Review by
01/17/2019

“Everything went well from meeting with Romi, to getting the estimate, to the final installation. The floors look great and we are very pleased. In another year or so we think we will be replacing the carpet in two more rooms with hardwood. We will definitely come back to A.J. Rose.”

Review by
01/17/2019

No review comments provided

Review by
01/17/2019

No review comments provided

Review by
01/17/2019

“Andrew Robrish”

Review by
01/17/2019

No review comments provided

Review by
03/23/2018

“Everything was very good. A.J. Rose was professional and responsive.”

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

“The person who did the work was really good. I don't remember his name, but I would really like for him to get credit. He did an excellent job making recommendations to us.”

Review by
03/23/2018

“I really appreciated how honest and straight forward they were. They were very professional. It was a wonderful experience. Mike was great.”

Review by
02/26/2017

“They came when they were supposed to, and they did what they were supposed to. It was carpet. I'd give them an A. I'd recommend them.”

Review by
02/26/2017

“I liked everything. They were very friendly and knowledgeable, and the work was done quickly and very professionally. They were doing rugs. I would say it was an A+.”

Review by
02/26/2017

“They were very prompt in everything, and they got back to me pretty quickly. They came when they said they would. They did a great job with the installation. They put a carpet in. I would say they’re an A.”

Review by
02/26/2017

“The salesperson that I had was very good. They did two things; my kitchen floor and new carpeting on the stairs from the first to second floor landing. I would give it an A. I've already recommended them.”

Review by
02/26/2017

“Everything was fine. They were installing luxury vinyl flooring in the kitchen. I would give them an A-.”

Review by
02/26/2017

“I was very satisfied. There was nothing I disliked. Everything was good. They did carpeting. I'd give them an A+.”

Review by
02/26/2017

“They did the work, and they did a good job of putting the carpet in. I'd give it an A.”

Review by
02/26/2017

“It was very much positive. Everything went well. It was just a normal, very good buying experience. I ordered it. They came to measure and when the rug came in they came in and installed it and it was a very small job. It wasn't very big. But no. Everything went well. No hassles. No complaints. No problems. Just putting a rug down in a hall. Wall to wall in a hall. I'd give it an A+. They did a perfect job. No complaints. No problems. No difficulties. They came when they were supposed to. I would recommend them.”

Review by
02/26/2017

“A.J. Rose did some carpeting for me. I liked the salesman a lot—he was excellent. They are timely, they do exactly what they say they're going to do, and when they say they're going to come, they come. The quotes are accurate, and I've liked them. I've used them twice, and I will always use them. I would give them an A+. My salesperson has been there for years and years. And they send you cookies afterwards. How good is that? I have recommended them, and I would gladly recommend them again.”

Review by
02/26/2017

“I liked that there was a huge selection, and I thought it was a pretty good value. The salesperson I worked with was very professional and nice. It's an area rug. It had to be bound, and they had to come out and measure because it's an odd shape. It was an A+. There was a problem with punctuality only because I picked a lousy time to order a carpet. They were on vacation for a week; the binders. It took longer than I wanted, but it wasn't anybody's fault. I'm going to go back to them, too. There's some other stuff I'm going to get.”

Review by
02/26/2017

“It was very positive. They were very patient. We were going back and forth with choices, and they were very patient and gave us all the information we requested. They were very good. We had carpet replaced in our dining room. I'd give it an A+. It was very good. I'd recommend them to anybody; it was very good.”

Review by
02/26/2017

“I liked the price. They did carpeting. I'd give them an A.”

Review by
02/26/2017

“They did some carpet on some stairs. I'd give them an A.”

Review by
02/26/2017

“They did a very good job. I was very pleased.”

Review by
02/26/2017

“I like their selections. They did carpeting. I'd say it was an A.”

Review by
02/26/2017

“They did everything on time. We were happy. I'd give them an A.”

Review by
02/26/2017

“It was quick, and the work was good—just carpet on the stairs. I'd give it an A+.”

Review by
02/26/2017

“I really liked the installer. They did hardwood floors. I would do an A-.”

Review by
02/26/2017

“They did excellent work. I have no complaints. I would recommend them.”

Review by
02/26/2017

“They did carpet. I'd give it an A+.”

Review by
02/26/2017

“They're excellent.”

Review by
02/26/2017

“I think they were great. I had a large piece of carpet custom fit, not wall to wall, but cut and bound in a living room. I would give them an A.”

Review by
02/26/2017

“I actually had a little issue. I need to call them actually. They said three days, and they got the job done in three days. The floor looks very nice; I'm happy with that, but there are two small things that I'm not sure about. One can definitely be fixed easily. The other, I'm not quite sure if it can be fixed or I just have to live with it. They took up our carpet and put in luxury vinyl. It looks actually like a hardwood floor. We like it because it's softer and lighter than the hardwood floor that we saw. I'd give them a B.”

Review by
02/26/2017

“I liked them. They were very nice. They miscalculated the carpet, so they didn't have enough carpet when they installed it the first time, but they were very good about getting the rest of the carpet and coming back to finish it. I would say a B. I probably would recommend them.”

Review by
02/26/2017

“It's a long story. I had a really bad situation initially, but it turned out really well. They installed the tile that looks like wood. The luxury vinyl. I guess a B. I gave them a B only because of the initial bad. I definitely would recommend them.”

Review by
02/26/2017

“I had a terrible experience. First, they installed a floor in my kitchen and laundry area. It looked like a hardwood floor, and they didn't line up the lines. I had them come back to line it up, and they ripped out one section, moved my washer and dryer out, ripped out the floor, and put a new floor down. Then there was a half-moon swirl on my floor, and I wasn't happy with that, so it just went from one thing to another. I had the worst experience with them. The quality of work and expertise is what I was getting upset about. If he did a good job, he would have lined up the lines. He did a good job installing it except for the lines. One of the people I talked to kind of accused me of lying. I would never recommend them.”

Review by
02/25/2017

“It was excellent. They were there on time. They did the job nice and neat. The price was very reasonable. Good quality work. They did two large floors. I'd give them an A+. Everything was excellent. Everything was excellent.”

Review by
02/25/2017

“We had carpeting done. We had a very good experience with them. The salesman went over all our options. When the people came in, they worked very efficiently and effectively. Just carpeting. I'd give it an A. They were here right on time.”

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