“The whole process was very seamless, and the installation was done quickly and professionally. When we decided we needed to expand the scope of work mid project, that also was easily done. Overall, a very good job for a reasonable price. Would use again.”

“They have a great selection of both affordable and luxury products. Also conveniently located in Natick.”

“Carpet buckled in just over a year. Had to push to get them to agree to fix. Tile work sloppy at the edges and adhesive left on baseboards. Cumbersome to deal with regarding installation - had to deal separately with tile installer.”

“The pre-sales process exceeded my expectations.”

“I was pleased with the installers. They were fantastic.”

“Their customer service was great.”

“The installers were very nice and did a generally good job. The product looks good.”

“Micheal, the salesman, he was nice.”

“I love A.J. Rose Carpets & Flooring. They've done great jobs for me over the years.”

“Randy Fearon was a pleasure to work with. Pleasant, knowledgeable and very responsive. He is the primary reason I had such a great experience.”

“On time delivery of quality product”

“AJ Rose has a great selection of carpets to choose from and did a great job installing my stair carpet. Thank you!”

“I found the product options to be excellent and the staff knowledgeable and helpful.”

“Installation was easy to schedule. Workers were courteous.”

“Shop and local and get the personal attention you expect.”

“We were happy with the wide range of material available at the dealership for our need for flooring for a new 3-season porch. The sales person guided us towards right samples/material for the unique requirement of this unheated room expected to have elarge swing in temperature during summer afternoons and winter nights. His help led us to select the product and placed an order. The floor has been in place for the past six months and looks good. We bought the product and picked it up from their warehouse, but had my contractor install it.”

“I was satisfied with the overall workmanship, the timeliness, and the product. Everything was great and I was happy all the way around.”

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“When my carpet first came in, there was a defect in it. A.J. Rose Carpets & Flooring stood behind their promises and made sure that I got a new carpet. They took care of everything.”

“I would like to recognize David Parrella for his exceptional service. He was professional and knowledgeable.”

“My salesperson and the crew were great.”

“The installers had an issue when they put the carpet in. They came back out to fix it but you can still see the seams. The installation wasn't great.”

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“Installers were very professional”

“Michael was incredible!”

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“A.J. Rose Carpets & Flooring met or exceeded my expectations in regards to communication. They exceeded my expectations on clear concise pertinent information.”

“A.J. Rose Carpets & Flooring does a great job for me!”

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“A.J. Rose Carpets & Flooring was very good.”

“A.J. Rose Carpets & Flooring was fantastic!”

“The two guys that showed up and did the work was quick, professional, and did a fantastic job in a really short amount of time.”

“A.J. Rose Carpets & Flooring exceeded my expectations because they were very professional and nice. They had a great selection of carpets. They did a great job.”

“They met or exceeded my expectations with the price and service.”

“I don't remember the salespersons name, but he was there when we needed him and he was hands-off when we didn't need him.”

“Both A.J. Rose and the help was fantastic. In regards to the installer, there are not good enough words. He was awesome. He ran into some problems, communicated, and it was great.”

“I don't remember their names, but I would like to recognize the installers for their exceptional service. They were very efficient and clean.”

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“Jeanne was excellent.”

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“A.J. Rose Carpets & Flooring exceeded my expectations with how they installed carpet on hardwood flooring. I really like it. The way they installed a wool carpet runner on my stairs and hallway looks amazing. They were wonderful.”

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“I would like to recognize the installer for his exceptional service with A.J. Rose Carpets & Flooring. He did a really good job.”

“sales”

“They met my expectations by doing what I asked.”

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“Oh how sad that it was so long ago that I don't remember her name, She took my call initially and was SO helpful through the whole process.”

“They were good in all areas.”

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“They took care of the cert. of insurance and installed on the schedule.”

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“The flooring itself was good”

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“Randy in sales was extremely helpful and a pleasure to work with. We had been to another store where we asked to see some specific things and were told that the thing we were looking for was throughout the area. Then we were left in a huge room trying to find it. Randy was the opposite: he listened to what we wanted, showed us exactly where it was, and helped us find the level of quality we were seeking within our price point.”

“Jeff Burstin did an excellent job of installing flooring in our old house.”

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“It was easy, fast, and efficient. It was a job well done.”

“Naomi was great with assisting me.”

“We were very pleased with how they did it. It's a large house (five bedrooms), and we're very pleased.”

“John provided exceptional service.”

“No, there is no one I would like recognize at this time.”

“I would never recommend AJ rose to anyone. In fact I even told our broker to warn other homeowners to stay away.”

“let us down.”

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“Everything went well from meeting with Romi, to getting the estimate, to the final installation. The floors look great and we are very pleased. In another year or so we think we will be replacing the carpet in two more rooms with hardwood. We will definitely come back to A.J. Rose.”

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“Andrew Robrish”

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“Everything was very good. A.J. Rose was professional and responsive.”

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“The person who did the work was really good. I don't remember his name, but I would really like for him to get credit. He did an excellent job making recommendations to us.”

“I really appreciated how honest and straight forward they were. They were very professional. It was a wonderful experience. Mike was great.”

“They came when they were supposed to, and they did what they were supposed to. It was carpet. I'd give them an A. I'd recommend them.”

“I liked everything. They were very friendly and knowledgeable, and the work was done quickly and very professionally. They were doing rugs. I would say it was an A+.”

“They were very prompt in everything, and they got back to me pretty quickly. They came when they said they would. They did a great job with the installation. They put a carpet in. I would say they’re an A.”

“The salesperson that I had was very good. They did two things; my kitchen floor and new carpeting on the stairs from the first to second floor landing. I would give it an A. I've already recommended them.”

“Everything was fine. They were installing luxury vinyl flooring in the kitchen. I would give them an A-.”

“I was very satisfied. There was nothing I disliked. Everything was good. They did carpeting. I'd give them an A+.”

“They did the work, and they did a good job of putting the carpet in. I'd give it an A.”

“It was very much positive. Everything went well. It was just a normal, very good buying experience. I ordered it. They came to measure and when the rug came in they came in and installed it and it was a very small job. It wasn't very big. But no. Everything went well. No hassles. No complaints. No problems. Just putting a rug down in a hall. Wall to wall in a hall. I'd give it an A+. They did a perfect job. No complaints. No problems. No difficulties. They came when they were supposed to. I would recommend them.”

“A.J. Rose did some carpeting for me. I liked the salesman a lot—he was excellent. They are timely, they do exactly what they say they're going to do, and when they say they're going to come, they come. The quotes are accurate, and I've liked them. I've used them twice, and I will always use them. I would give them an A+. My salesperson has been there for years and years. And they send you cookies afterwards. How good is that? I have recommended them, and I would gladly recommend them again.”

“I liked that there was a huge selection, and I thought it was a pretty good value. The salesperson I worked with was very professional and nice. It's an area rug. It had to be bound, and they had to come out and measure because it's an odd shape. It was an A+. There was a problem with punctuality only because I picked a lousy time to order a carpet. They were on vacation for a week; the binders. It took longer than I wanted, but it wasn't anybody's fault. I'm going to go back to them, too. There's some other stuff I'm going to get.”

“It was very positive. They were very patient. We were going back and forth with choices, and they were very patient and gave us all the information we requested. They were very good. We had carpet replaced in our dining room. I'd give it an A+. It was very good. I'd recommend them to anybody; it was very good.”

“I liked the price. They did carpeting. I'd give them an A.”