“The service we received is below our expectations.”

“Ryan Bowker did an incredible job on the deck and Hank innovated on the balcony replacement. i am extremely happy with the new window and slider.”

“Everyone that worked on the building of my deck project was amazing along with the project manager.”

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“Ryan Bowker did an awesome job, we loved his attention to detail and willingness to work with us to make adjustments including the small details that really made it a top notch job.”

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“I can't remember their names, but everyone did an excellent job.”

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“Ryan Quinn.”

“Every part of the process was well informative and professional. I never felt like I was being taken advantage of and even had great help with upgrading my decking materials when I decreased the sizing of my deck.”

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“The person that was the team leader of the project”

“Communication”

“Working with Masterdecks was a great experience as the project management and onsite install for the main portion of our project was great. The reason for not providing a 5 star rating was that an additional crew was brought in to complete a separate portion of the project and their install was not as good or professional compared to the main installer. The main installer had to return and fix the other crew's mistakes.”

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“Both Justins were excellent. They took my feedback, ran with it, and gave us exactly what we wanted.”

“Everybody on the job site I dealt with was good. At the office, it was more difficult to get through. I guess I'd recognize Ryan and Justin.”

“great company, good people, courteous, helpful”

“The on the job carpenter was excellent.”

“The 2 builders and their daily communication and build updates.”

“Overall build and appearance.”

“Rod Walls was a great site contact. He definitely put in the extra effort on the snow days and came in to complete work and get layout done for the crews when they came in next. He turned a fairly frustrating experience into a positive one. Ryan was also good to work with when he stepped in once the project got up and running.”

“Ryan B and Justin K”

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“They did keep it clean.”

“The best!”

“I feel that the workmanship was excellent. All the people that worked on the deck were courteous, and respectful.”

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“Edwin was always more than willing to make everything right on our project. He was always positive in his response to our concerns and addressed them immediately. We appreciated his workmanship and communication skills.”

“The two guys that built my deck were fantastic.”

“Ryan, PM, provided a great suggestion to enhance the support structure of the deck and did a great job supervising the project. I appreciate his attention to detail. He noticed that the finish on the aluminum rail was not right and he arranged to have it replaced. Quality of work was excellent.”

“The deck is soundly built.”

“Great customer experience and communication.”

“We were pleased with all aspects of the project, from the materials and workmanship to the excellent work crew and fantastic project management. Ryan was very responsive, included Us in all decisions, and was just a pleasure to deal with.”

“I would recommend them to a friend if they had a simpler project than mine.”

“I know it's a hard job and complex to get everything right but overall I'm happy and would pass them on to others but also would point out shortcomings honestly.”

“Edmond and Miguel for the exceptional service and professionalism”

“When the second crew came, led by Kyle Banister and his team, they were professional, competent and responsive to our questions. They were careful to protect our property. They kept on schedule and they went over and above to correct the previous crews' work. Evan from Undercover Decking was excellent, professional and competent as well.”

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“The communication has been great all along and we received great advice.”

“Rod came and worked through the Seattle Blizzard. That was really impressive.”