Masterdecks, LLC
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Masterdecks, LLC has received 4.4 out of 5 stars based on 44 customer surveys conducted through GuildQuality.
5
31
4
7
3
2
2
1
1
3
2nd year as a Best Pick Call
"Our team of talented designers, project managers, and deck contractors provides a wealth of experience that is unmatched among deck companies. With Masterdecks, the construction process moves seamlessly from design to installation. Let us show you why we're one of the Pacific Northwest's most trusted deck contractors."

Robert Greaves | Founder
Company Information
Services Offered
Masterdecks, LLC, is a residential deck builder specializing in composite, synthetic, hardwood, cedar, tile, and multi-level decking. The company also offers railings, undercover systems, patio covers, electrical work, fireplaces, and outdoor kitchens.
Warranty
Masterdecks offers a 100 percent customer satisfaction guarantee and a five-year construction warranty.
Company History
The local, family-owned company was founded in 2009.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company publishes employee profiles online.
Additional Information
Masterdecks offers products by TimberTech, Mbrico, TUFFLEX, Trex, and Fiberon as well as hardwood and cedar decking.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
2829 NE 3rd Street #1111
Renton, WA 98056
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
MASTEL*836BZ

Compiled Score:

Masterdecks, LLC has received 4.4 out of 5 stars based on 44 customer surveys conducted through GuildQuality.
5
31
4
7
3
2
2
1
1
3
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/17/2021

“The service we received is below our expectations.”

Review by
07/29/2021

“Ryan Bowker did an incredible job on the deck and Hank innovated on the balcony replacement. i am extremely happy with the new window and slider.”

Review by
02/08/2021

“Everyone that worked on the building of my deck project was amazing along with the project manager.”

Review by
01/20/2021

No review comments provided

Review by
01/16/2021

“Ryan Bowker did an awesome job, we loved his attention to detail and willingness to work with us to make adjustments including the small details that really made it a top notch job.”

Review by
01/13/2021

No review comments provided

Review by
01/11/2021

“I can't remember their names, but everyone did an excellent job.”

Review by
12/21/2020

No review comments provided

Review by
12/16/2020

“Ryan Quinn.”

Review by
12/03/2020

“Every part of the process was well informative and professional. I never felt like I was being taken advantage of and even had great help with upgrading my decking materials when I decreased the sizing of my deck.”

Review by
11/28/2020

No review comments provided

Review by
10/16/2020

“The person that was the team leader of the project”

Review by
10/16/2020

“Communication”

Review by
10/06/2020

“Working with Masterdecks was a great experience as the project management and onsite install for the main portion of our project was great. The reason for not providing a 5 star rating was that an additional crew was brought in to complete a separate portion of the project and their install was not as good or professional compared to the main installer. The main installer had to return and fix the other crew's mistakes.”

Review by
09/29/2020

No review comments provided

Review by
09/26/2020

“Both Justins were excellent. They took my feedback, ran with it, and gave us exactly what we wanted.”

Review by
09/15/2020

“Everybody on the job site I dealt with was good. At the office, it was more difficult to get through. I guess I'd recognize Ryan and Justin.”

Review by
09/03/2020

“great company, good people, courteous, helpful”

Review by
09/02/2020

“The on the job carpenter was excellent.”

Review by
04/20/2020

“The 2 builders and their daily communication and build updates.”

Review by
03/12/2020

“Overall build and appearance.”

Review by
03/07/2020

“Rod Walls was a great site contact. He definitely put in the extra effort on the snow days and came in to complete work and get layout done for the crews when they came in next. He turned a fairly frustrating experience into a positive one. Ryan was also good to work with when he stepped in once the project got up and running.”

Review by
03/06/2020

“Ryan B and Justin K”

Review by
02/26/2020

No review comments provided

Review by
02/26/2020

No review comments provided

Review by
02/17/2020

“They did keep it clean.”

Review by
02/15/2020

“The best!”

Review by
01/31/2020

“I feel that the workmanship was excellent. All the people that worked on the deck were courteous, and respectful.”

Review by
01/02/2020

No review comments provided

Review by
12/30/2019

No review comments provided

Review by
12/21/2019

“Edwin was always more than willing to make everything right on our project. He was always positive in his response to our concerns and addressed them immediately. We appreciated his workmanship and communication skills.”

Review by
12/19/2019

“The two guys that built my deck were fantastic.”

Review by
08/07/2019

“Ryan, PM, provided a great suggestion to enhance the support structure of the deck and did a great job supervising the project. I appreciate his attention to detail. He noticed that the finish on the aluminum rail was not right and he arranged to have it replaced. Quality of work was excellent.”

Review by
07/29/2019

“The deck is soundly built.”

Review by
07/26/2019

“Great customer experience and communication.”

Review by
07/26/2019

“We were pleased with all aspects of the project, from the materials and workmanship to the excellent work crew and fantastic project management. Ryan was very responsive, included Us in all decisions, and was just a pleasure to deal with.”

Review by
06/19/2019

“I would recommend them to a friend if they had a simpler project than mine.”

Review by
05/16/2019

“I know it's a hard job and complex to get everything right but overall I'm happy and would pass them on to others but also would point out shortcomings honestly.”

Review by
05/15/2019

“Edmond and Miguel for the exceptional service and professionalism”

Review by
05/15/2019

“When the second crew came, led by Kyle Banister and his team, they were professional, competent and responsive to our questions. They were careful to protect our property. They kept on schedule and they went over and above to correct the previous crews' work. Evan from Undercover Decking was excellent, professional and competent as well.”

Review by
05/09/2019

No review comments provided

Review by
05/09/2019

No review comments provided

Review by
05/09/2019

“The communication has been great all along and we received great advice.”

Review by
04/19/2019

“Rod came and worked through the Seattle Blizzard. That was really impressive.”

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